Learn To Subscribe And Cancel Ancestry Account

Ancestry Account

To create an Ancestry Account, you will need an active email address and credit card. So, if you are a genealogist and interested in doing research on your, family or friend’s ancestors then ancestry is the best place. I hate to say but they charge after a 14 days trial.

Just a quick note – ancestry.com provides a free trial for 14 days so if you aren’t a genealogy expert then you should go for the trial version first.

Questions and Answers (Detailed Explanations)

First Question – How to subscribe to an ancestry.com account?

Answer – Please visit ancestry.com by typing it on your browser. Once you visit the website, on the right corner top there is an option to click on FREE TRIAL. Click on a free trial to create free ancestry account.

Image is for only reference purpose;

Ancestry Login

As soon as you click on the free trial, you will get another window within the ancestry website. You will have three choices to choose from.

  1. U.S. Discovery ($24.99)– Here you can access all records, but you will be limited to United States records.
  2. World Explorer ($39.99) – You can access all US and international records.
  3. All Access ($49.99)– Get full access to ancestry, newspaper.com basic, and fold3.com.

Please choose from one of these three mentioned above options and click on Start FREE trial.

Ancestry Subscription

According to the example image, we have selected U.S. Discovery membership. Now, you will need to put your first and last name and email address. You should also choose a strong password for your ancestry account. Click on save and continue and put in your payment and address details to continue. That’s it, you are all set for the ancestry website, and you can do your research now.

Note – If you do not wish to continue with this service, you should cancel your subscription before the 14th day else, ancestry will charge your credit card or payment source provided by you.

Second Question – How to cancel a free trial or paid ancestry account?

Answer – To cancel your account, you will need to sign in to an ancestry account. Once you are logged in on the top right corner you will see your name or username. Please click on it and go to the membership or subscription area and click on cancel membership.

Note: If you do not see an option “cancel membership or subscription” that means, you do not have one.

Third Question – Will I get a refund, if ancestry charges my card or bank account?

Answer – This is dependent on ancestry if they owner your request or not once they charge your account. So, our advice, if you do not want to continue using the service, please cancel it before they charge your card again for renewal.

Also read: How to sign in to ancestry account?

ancestry.com sign in

Deleting a Family Tree from Ancestry

Deleting a Family Tree

If you want to Deleting a family tree from Ancestry, first you have to login to the Ancestry account. Before you start the removal process, you should know that when you remove your tree from Ancestry, it will remove all people, events, photos, stories, and records.

How to remove a Family Tree from Ancestry?

If people, events, photos, stories, and records were already on Ancestry before you attached them to your tree will remain on the Ancestry website. If any other member of Ancestry has copied them to their tree, it will stay on the Ancestry.

The tree name, after you remove them, will continue to appear in search results until family trees are next indexed on the site. If anyone who tries to search your removed tree will find it in the search results but will not be able to see it. They only get a message telling them that the tree is no more.

In this article we will discuss:

  • How to Delete family tree that you created
  • Remove a shared family tree

Deleting a Family Tree that you created

  1. Log into your Ancestry account
  2. Next to HOME tab, click on TREE tab
  3. Select the family tree you want to remove from Ancestry
  4. Click on the name of the tree and then click on Tree Settings
  5. You will get a pop-up with the disclaimer that you cannot reverse the removal process, click on Delete your tree.
  6. On the other pop-up, you must enter the password to remove the tree from Ancestry.
  7. After you enter the Ancestry password, your tree from Ancestry will permanently remove.

Remove a shared family tree

  1. Click on TREES tab, and click on Create and Manage Trees
  2. Then click on TREES SHARED WITH ME
  3. You will find the choice to remove the tree from the list
  4. You can click on OK to confirm the removal of the tree from the list.

Once you remove it, it will remove from your account not from Ancestry.

Now, We hope that the above-mention information and guide are helpful to it will remove from your  account not from Ancestry. However, in case you face any problem while Deleting a family tree from Ancestry you can always contact the specialists at Family Tree Maker Support Number. And the team will definitely give you the best resolutions that are reliable.

Quick Read:- How to download a tree from an ancestry account?

Free Update 24.0.1 for FTM 2019

Free Update 24.0.1 for FTM 2019

In this Addition, We will discuss about Free Update 24.0.1 for FTM 2019. This update for FTM 2019 installs patches for better functioning of Ancestry and FamilySearch. In the 24.0.1 update, you get sync issue resolved. If you have been trying to synchronize your tree to ancestry and it shows orange status this update is going to fix it. It also helps in working with Family Search without any problem.

Who  Must Install The Update?

The 24.0.1 update is for those users who are using Family Tree Maker 2019 but facing problem with Sync with Ancestry and want to use FamilySearch features or facing problem with TreeVault Antenna tree.

How  To Get  The Update

To get the free 24.0.1 update, you must have FTM 2019 on your computer. Because before you run the updater, it will look for Family Tree Maker 2019 version 24.0 (build 230) on your computer.

You should Sync your trees before installing the new update. If sync has been successful in the past, you should try to do it again before updating Family Tree Maker 2019. You can skip this step if you are upgrading from Family Tree Maker 2017.

As recommended, compacting and backing up your trees if important before any major changes on Family Tree Maker 2019. You can do that by clicking on Tools and then compact file. You can also click on File and then click on Backup to make a manual backup of your tree. While backing it up, make sure you include the Media and Restore Sync.

How  To Find The  Updater

You can find the 24.0.1 updater by email sent to you from Mackiev. You can also  find it in synchronize weather report windows on your Family Tree Maker 2019. You can also install this update from Help menu on Family Tree Maker 2019.

Once you find the updates, click on it to install. You can follow the on-screen instructions to get the download link for the updater from the Upgrade Center page. After you download the updater, click on it to run the updater itself.

How To Run The Windows FTM 2019 Updater

Name of the file for Windows updater is FTM2019 Updater01.exe, its file size: 129.75 MB.

Once you double-click the 24.0.1 updater, you will see a system message for your permission. Then you will see a screen confirming whether you have made the backup of your tree or not.

The moment you acknowledge that you made the backups, it will guide you through the FTM 2019 Setup Wizard. Once you click on Finish, you have successfully updated Family Tree Maker 2019. To make sure, the update came into effect, you can open FTM 2019, click on Help, and then click on About. You must see version 24.0.1 and build number 252.

Error  While Updating FTM

You may get the error of file in use. If you see a message that prompts you to close FTM 2019 and run the updater again. You must close the FTM 2019 from the X in the top-right corner. You can also close it from the File menu, then click to install the updater again.

FAQ RELATED TO Free Update 24.0.1 for FTM 2019

Question:- Whether the Charting Companion 7 works in FTM 2019 after the update?

Answer:- Yes, Charting Companion 7 should work like before applying the 24.0.1 update. However, if there is a problem, you must reinstall the Charting Companion plugin.

Question:- Is Family Book Creator compatible with the new update?

Answer:- Yes it does. But if you have any error, try to reinstall the Family Book Creator plugin.

Question:- Will I be able to convert my FTM 2019 24.0 files again?

Answer:- Family Tree Maker 2019 versions 24.0 and 24.0.1 have the same format. So, there is no need for any conversion.

Question:- What to do if I get into any trouble after installing the 24.0.1 update?

Answer:- You can simply contact mackiev Live Chat or call our support number 1-888-299-3207 to get help on the phone with our experts 24×7.

If you are Facing Problem with your Software or You Need Any Help you Can Visit Our Website Family Tree Maker Support or you can call us our Family Tree Maker Toll-Free Number +1-888-299-3207.

Quick Read :- How To Update Family Tree Maker 2019 | FTM 2019 Support

                           Update 23.2 for FTM 2017

 

What’s New in FTM 2019?

What's New in FTM 2019

In this blog, You will learn about What’s New in FTM 2019 Software. It has been around three decades since Family Tree Maker came into being. It has improved significantly, and the new Family Tree Maker 2019 program is the most technologically advanced. Its cutting-edge features make it worthwhile to install on your computer.

What’s New in FTM 2019:-

About the New Edition

In Family Tree Maker 2019, every change you do on your family tree irrespective of whether it is on your Mac or PC, you can instantly view it from your smart devices like phone or tablet.

You can erase mistakes with the turn back time feature, pass on the tree to a relative of your choice with your Family Tree Maker license to ensure your years of arduous work and research do not go in vain. That is  just a couple of things among all the features added in new Family Tree Maker 2019.

Change Log

With Family Tree Maker 2019, you can now roll back time. It keeps track of every one of the last thousand changes you have made to your tree. You can review them and even roll back those changes if you need to correct any error.

For example, one day you realize that you did make a mistake on the tree five days ago, and your last full backup is one month old. You never want to restore the last full backup.

You can roll back to the change just before you did the mistake with a single click. You can use the comprehensive change log to restore the work you have made since then.

Change Log

FamilySearch Integration 2.0

Earlier, FamilySearch integration in preceding FTM 2017 you had family tree hints. But in Family Tree Maker 2019 you get access to historical record hints. It means you can match a person in your Family Tree Maker tree to a person in a FamilySearch family tree and you get all the historical record hints start to appear.

FamilySearch Integration 2.0 also helps to download a branch from the FamilySearch Family Tree into your FTM 2019 to and grow it further.

FamilySearch Integration 2.0

Hints in the Index

You must be familiar with Ancestry and FamilySearch hints on Family Tree Maker 2017 on Tree views. With Family Tree Maker 2019, Ancestry and FamilySearch hints shows up in the index too. Now you can check for hints by scrolling the index, whether it is for one individual or a list.

Hints in the Index

Smart Filters

In FTM 2017 you must have used filtered lists. It helped you to research a specific family members or lines. With Family Tree Maker 2019, the Smart Filters can actively collect any new individual(s) that meet the filter’s criteria.

For example, if filter list is for military service and you add more military people to your tree, they will add automatically to the Smart Filters.

Folder Counters

You can access the folder from the folder tabs with Family Tree Maker 2019. Now it shows the number of items stored in each one of the folders. So do not have to peek into various places to get the saved information.

Profile Picture Cropping Tool

With Family Tree Maker 2019, you can enhance the look of your tree with this new feature. New profile picture cropping tool detects the face of an individual and zooms just the right amount, cropping the perfect square so that it fits perfectly without making changes to the original photo.

Tree Browser

Best tool to find the location of your tree. In Tree Browser, you can quickly find wherever your trees are. It may be on Ancestry, on your computer’s hard drive, or up in the cloud storage. You can now find them all in one place.

You can have everything  your fingertips. Like if FTM tree is link to Ancestry, or there is no link tree to Ancestry.

Tree Browser

Rich Color Coding

In Family Tree Maker 2019, you can color code the home person’s ancestors and each ancestor’s descendants as well.

Rich Color Coding

TreeVault Cloud Services

You can subscribe for the TreeVault Cloud Services for $1.99 per month (or $19.95 a year). It offers you to get the cloud account setup where you can have your tree in a private and secure environment. You can automatically update TreeVault Antenna tree real-time with each change you make to your tree whether on your Mac or PC.

Emergency Tree restore service  it keeps a copy of your tree handy, and you can restore your tree if your computer hard drive crashes.

Family Tree Maker Connect – It is also known as FTM Connect. This is not a feature inside your Family Tree Maker 2019. It works in conjunction with the regular Family Tree Maker 2019 program on your pc. You cannot make any changed on this app but can share your tree with relatives at a family reunion.

It is a free app which helps you to view your latest Family Tree Maker 2019 tree anywhere, at any time, on a smart device like iPhone, iPad, and Android devices away from your home or if your computer is off.

Historical Weather You can add color in your family story by adding details to descriptions of events to feel the life of your ancestors.

For example, it tells you about the windy chilly night when your grandfather was born.

Next of Kin Service With this feature you can appoint a beneficiary to your TreeVault account. It allows you to get a certificate which you can include with a will, to provide the passcodes for taking over your account along with your Family Tree Maker license and access to free updates to .

Questions?  Ready to Order?

This is only a taste of what’s in store for Family Tree Maker’s 30th anniversary celebrations. Answers to Frequently Asked Questions (FAQ) concerning FTM 2019 may be found here.
To place an order right now, go to www.familytreemakersupport.com and sign up for our mailing list, or click this link. Soon after, you’ll receive an email with the greatest deal currently available.

How to Restore Tree from Ancestry to Family Tree Maker

Restore a Tree from Ancestry

In Addition we will discuss about How to Restore tree from ancestry. If you have one or multiple trees on Ancestry and you want to restore it on your Family Tree Maker  software, this article will help you out.

When your computer crashes and you do not have any backup of your family tree on any external media like thumb/flash drive, the tree you uploaded on Ancestry before the computer damage, would come to your rescue.

There are two ways to Restore your uploaded tree from Ancestry.

First sign into Ancestry account on your Family Tree Maker software and find all the uploaded tree on Ancestry. You can download the tree(s) directly from the Ancestry to it. But there are certain limitations. You can not download all the information from Ancestry.

Data that you can Restore tree from Ancestry  to Family Tree Maker

People                                                        Notes

Names                                                        Person noted (only viewable by tree editors)

Facts (dates, places, descriptions)       Sources

Relationships                                            Sources

Citations                                                     Person media

Repositories                                               Citation media

Media                                                           Relationship media

Captions

Fact media

Data that is not viewable online on Ancestry.com but you can synchronize it and recover it into FTM

Notes                                                              Media notes

Research notes                                             Relationship notes

Fact notes                                                      personal data

Source data from templates

Source information entered in template fields that are not available on Ancestry.

Secondly, you can recover the data by creating a GEDCOM file. Let us discover more about the GEDCOM.

GEDCOM is a universally accepted file format for family tree files. GEDCOM files are text-only; pictures, charts, books, and related items from an original file do not include in a GEDCOM.

Crucial information like notes and sources are safe after conversion. To open a GEDCOM file on your computer, you will need software that reads GEDCOM files.

Ancestry.com uses GEDCOM (Genealogical Data Communications) files to download and upload family trees. If you are the owner of a family tree, only then you can create and download the tree.

How to create a GEDCOM file from Ancestry

  • On Ancestry, click on the Trees tab and select the tree for which you want to create a GEDCOM.
  • Select Tree Settings from tree name menu in the top-left corner.
  • Click Export tree from the Tree Settings page.
  • You will see a message saying, “Generating a GEDCOM file.”
  • Select Save as, save target as, or Save link as from the drop-down menu.
  • Choose a location on your computer and click Save.

Problems creating a GEDCOM file from Ancestry

GEDCOM file stuck at generating

While creating a GEDCOM file, it gets stuck and says tree is generating for more than 15 minutes, you can try to refresh the page and try to create the GEDCOM file again. If you get the same message again, try to clear your cache and cookies, and start all over.

How to clear your cache and cookies:

When you use Google Chrome, it saves information from websites in its cache and cookies. Once you are clearing them, it fixes certain problems, like loading or formatting issues on sites.

  • On your computer, first open Google Chrome.
  • Click on the three dots at the top right of the browser.
  • You will find More tools and then Clear browsing data in the Menu.
  • Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  • Click Clear

Link or button does not work

While creating a GEDCOM from Ancestry, you might see that a link or button does not work after 30 seconds. In this case too, you must clear your cache and cookies on the browser, and it must fix.

If you Need any help you can contact us Family Tree Maker Support or you can call our Experts +1-888-299-3207.

Read More :- Compact and Back Up a Linked Tree

Upgrade your old Family Tree Maker

TreeVault Cloud Services FAQ

TreeVault Cloud Services FAQ

In this Blog you will learn about to answer most common question you have about the new TreeVault Cloud Services.

TreeVault Cloud Services FAQ :-

Q: Does TreeVault Antenna tree replaces Ancestry tree?

A: No, it does not. TreeVault Antenna Tree uploads the exact copy of your FTM 2019 tree including the Change Log and web links. It helps in restoring the tree from the TreeVault Cloud Service or using the FTM connect app on any handheld device like iPhone or iPad.

However, with the FamilySync feature of FTM 2019, you can sync an Ancestry tree with an FTM tree on one or more computers.  This can be useful for getting Ancestry hints within Family Tree Maker and to keep your research up to date online and share with others easily. You can also use it with AncestryDNA.

Tree backed up on Ancestry can help to recover a lost or damaged tree, but it is not as complete as your TreeVault Antenna tree would be.

Q: Is TreeVault like Dropbox (a cloud storage service)?

A: No.  A cloud storage service is as up to date as the last time you uploaded your files on it. But with TreeVault cloud service, your Antenna tree is up-to-the-minute. It updates real-time as you amend your Family Tree Maker tree.

With TreeVault Storage Service, you can view your TreeVault Antenna tree on the free FTM Connect mobile app. The Antenna tree has the change log, which means you can not only restore your tree, but also do the roll back to make corrections.

Q: Is TreeVault Cloud Services and Antenna tree secure?

A: Like Ancestry, TreeVault use Amazon Web Services (AWS) for cloud storage, one of the leading and most secure providers. Your family history data is private and protected with TreeVault and Antenna Tree.

FTM Connect App – Family Tree Maker 2019

Q: Who else can access my Antenna tree?

A: You can access it only, except in case of any technical issue, we access it with your approval. You can connect to TreeVault and download an emergency copy of your Antenna tree.

Q: Is Antenna tree can be shared with anyone?

A: It cannot be shared at present. May be in future updates, it can be shared. However, you can show your Antenna tree to others in person while using the FTM Connect app.

You can upload your tree to Ancestry and then you can share it as an alternative. It is separate from TreeVault.

Q: Can I upload multiple trees on TreeVault?

A: You can upload only one tree on TreeVault currently. You must keep the updated working tree on the TreeVault to restore it using the Emergency Tree Restore and FTM Connect.

Now, We hope that the above-mention information and guide are helpful to get you start with the TreeVault Cloud Services in your FTM.  However, in case you face any problem while going  the use TreeVault Cloud Services faq you can always contact the specialists at Family Tree Maker Support Number. And the team will definitely give you the best resolutions that are reliable.

Quick links :- How To Use Family Book Creator

Troubleshooting TreeVault Issues

Troubleshooting TreeVault Issues

In this article, we will discuss Troubleshooting TreeVault Issues on Family Tree Maker 2019.

Troubleshooting TreeVault Issues

Connection issue:

You will get an alert message on your computer screen if you are unable to connect to the server while trying to log in to the TreeVault account, creating your Antenna tree, opening TreeVault Account Manager, opening TreeVault pane and restoring FTM source tree.

The connection issue comes up in two scenarios. Firstly, the server is down due to maintenance. Secondly, and most common is your internet connectivity is hampered.

When the server is down due to maintenance, you get to see the error message like “Service is temporarily unavailable” or Connection to TreeVault Cloud Service is unavailable”.

TreeVault Account issue:

You might not be able to perform couple of things if your TreeVault account is currently in use. Like when you are creating an Antenna Tree or restoring your FTM source tree. In both the scenarios, you will see a message that your “TreeVault account is in use”.

Tree related issue:

While creating or updating tree, you may get an alert message to “Compact and Try Again”. It might be a problem with FTM Source Tree. Likewise, if there is a problem with Antenna tree, it can prevent restoration of source tree while using the Emergency Tree Restore. You might be ask to send the error report.

Next of Kin Account Locked:

Once you create a Next of Kin certificate and your successor try to activate the Next of Kin service, your TreeVault account get lock out. You will not be able to log into your TreeVault account. In case of you are already logged into the TreeVault account, you can not create an Antenna Tree, cannot delete it, and cannot update your Antenna Tree.

These are the issue which come up on the TreeVault account and you must contact 24×7 support to speak to an Family Tree Maker expert to get this issue resolve.

Quick Read:- TreeVault Cloud Services FAQ

Syncing an updated tree between Ancestry and Family Tree Maker

What is the Sync Weather report in FTM?

Sync Weather report in ftm

If you are searching to know more information about what ‘Sync Weather Report’ is in Family Tree Maker, then here in this blog you will find all the answers to your queries. You’ve just got to read along with this blog till the end.

The things you need to know about the ‘Sync weather report’ system as well as before continuing the Family Sync;

  • There would be a warning for the same.
  • Although it is safe but still, you need to read the warning properly.
  • Then only you need to move forward.
Sync Weather report
  • The above warning only comes to alert you with the things that are going to affect after syncing.
  • So the orange window that you can see in the above photo mean that you are suppose to experience some caution while syncing.
  • But if the window is red then you need to be very careful as it is so dangerous and will not allow syncing.
  • After that, you need to check the current issues properly as there are many important points mentioned so just go through it carefully once.
  • For your concern, there is  a list of the same, just go through it properly:

Read More:- Repairing a Tree File in FTM 2019

  • There is about Ancestry Side change, in which it is written about what would happen to the ancestry site. It especially happens after the first sync but no need to worry as it is safe, not dangerous.
Sync Weather report issue
  • Next would be about Safe Mode for Ancestry Syncing in which changes will only happen on the FTM side. And it is also safe. For more details, you can read the information properly on the screen.
Sync Weather report bug report
  • And the last would be about bug reporting in which there would be about the support they provide for those who face some issues with syncing.

Now we hope that the above-mention information and guide are helpful to get you start with the Sync weather report in your FTM.  However, in case you face any problem while going through the given procedure then you know that you can always contact the specialists at Family Tree Maker Support Number. And the team will definitely give you the best resolutions that are reliable.

Quick Read :- Free Update for FTM2019 

                              Restore Tree File From Ancestry

Compact and Back Up a Linked Tree

Compact and Back Up

How to Compact and Back Up a Linked Tree

It is a promising idea to first compact your tree files on Family Tree Maker and make a full back up along with the media files if you are going to update your copy of Family Tree Maker or going to make any other meaningful change like using a new synching technology like FamilySync® for the first time.

When you compact you tree, it removes spaces in the tree database and reduces the probability of errors when performing any action on it.

Here is how you can Compact your Family Tree Maker file:

Compacting Your FTM File

  • Click on the Tools menu and then click on Compact File.
  • Click Compact in the window that appears on the screen.
  • Once it is compacted, confirm the compacting by clicking on OK.

Backing up Your FTM File

  • Click on File menu. Then click on Backup.
  • In the Backup the Tree window that appears, check the boxes for Media filesHistorical events. If your tree is linked with Ancestry.com, you will also be able to check Allow restored file to resume syncing.
  • Then click on Backup.
  • Once it is backed up, confirm the backing up by clicking on OK.

Safely Store Your File

Storing your tree files on an external media like external storage device (flash drive, disc, or on another pc) is important. There is always a possibility of your computer’s hard drive crash. You should always protect your family history by storing the copies of your tree outside your computer on a regular basis. 

Tree Vault Cloud Backup

You can also use the latest feature – Tree Vault. The new feature helps you to back up your tree file on the cloud and you can restore the file in any event of mishap. Other options to back up the file is to store it on any cloud storage sever such as Dropbox or other similar service.

 Ancestry tree as a full back up

There are components of the Family Tree Maker tree on your PC that you cannot sync with your Ancestry tree. So, after the sync, the Ancestry Tree includes much of your family history records, you should not depend on it as your only backup.

For detailed instructions on how to back up your tree file on FTM , you can click here.

Syncing an updated tree between Ancestry and Family Tree Maker

Sync your Family Tree Maker

In this blog, we have tried to explain how to sync your family tree maker properly. If you follow this instruction, you will learn to sync your family tree maker 2019 or later version.

Sync your Family Tree Maker 2019

  • compacting

If you are ready to sync your tree, you should compact your tree first (it shortens your file size). A short file size gives you less error than a bigger size file. When you compact your tree, try to compact it several times until it shows reduced by 0%, do remember to check the box that says, “extend analysis”. If there will be any error, it will fix it.

  • Take a Back up

Before you start syncing your tree, you should take a full manual backup. If anything goes wrong with sync or the data you have, you will not lose all your data. You will have back to go back to, and you will not lose any of your information. You should make sure to check the box that says, “including media”.

  • Syncing time

You should try to sync your tree early morning of the next day. If you have started working on your tree and finished doing everything and now you are ready to sync your tree, then you should try to upload your tree to ancestry the next day early morning. Or you should try to upload it late at night. These two are the best time according to us.

  • Way to sync

You should always sync your tree manually. You will have an option to include media. Automatic backup does not cover the media option and this will not save your media. Please remember not to change your tree name or tree file. If you will change and try to sync ancestry will create a different tree on their server on our website and you may get confused later. 

So, this is how you can sync your family tree maker 2019 or later version properly

Note : We are Tane Innovative Concepts LLC, we provide premium help on FTM software. Please remember we charge for our services. We do not have any links or connections with Mackiev or Ancestry. If you need our help, Please chat With our  Family Tree Maker Support Experts.

Our latest blog – Fix missing media and corrupt file in family Tree Maker

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- Getting ready for FamilySync in the family tree Maker

                            Family Tree Maker 2019 Review – Family Tree Maker Support

FTM 2017 Stopped Unexpectedly – Family Tree Maker Support

ftm 2017

FTM 2017 is one of the latest versions of family tree maker software. What am I able to do when my Family Tree Maker 2017 (FTM 2017)  stopped unexpectedly or continually crashes for Windows?

Before you begin troubleshooting problems with genealogy Maker, confirm your version of Windows is up to date:

FTM 2017 for Windows Crashes or Closes Unexpectedly

If Windows is up so far and you’ve got the newest version of pedigree Maker, the matter could be related either to the tree file or to the program itself. therefore the initiative is to undertake to work out which it’s.

This article discusses the subsequent issues:

  • Crashes associated with a tree file
  • The Crashes associated with the program
  • Crashes associated with a tree file

If you’ve got experienced crashes while working with a specific tree, check whether the matter lies within the tree file itself. to try to do this, create a replacement “test” tree with just four or five individuals then attempt to reproduce the actions that have led to a crash. If no crashes occur, you’ll be pretty sure that drag with the first tree file is that the reason for the difficulty you’re having.

Compacting files

If you’ve got identified the first tree file because of the cause, the primary thing to undertake is to try and fix it by compacting the file. Family tree maker’s Compact File tool will re-index your file and optimize your tree’s performance by removing unnecessary data. It’s an honest idea to compact files from time to time as a general measure to stop the emergence of crashes. For detailed steps on the way to compact files, click here.

Using backup and auto-backup files

If it doesn’t help to compact your file, try using a tree backup and see if it resolves the issue. If you don’t have any manually created backup files of your tree, you’ll use one among the auto backup files that are regularly saved by the appliance. Auto backup files are usually located in the location of the Documents\Family Tree Maker folder of your system. Note, auto-backup files may be a usual .ftm file, unlike a manually created one. Family tree maker book (FTMB) file — cannot contain any media.

Crashes associated with the program

If the crashes don’t seem to possess anything to try to do with the tree file, try the following:

  • Restart your computer
  • Restart genealogy Maker
  • To restart FTM 2017, just close the appliance then open it again.
  • Reinstall genealogy Maker

Click here to find out the way to manually uninstall and reinstall genealogy Maker. this may ensure none of the program files are missing or damaged.

Reset the program settings

Click here to find out the way to reset genealogy Maker settings to the factory defaults.

  • Delete the files within the SearchHints folder

If you want to delete all the files from the SearchHints folder, then please follow the given steps:

  1. In Windows Explorer, open the system disk where Windows 10 is installed (it is typically disk C:).
  2. Type search hints within the search field within the top-right corner of the window, as shown within the screenshot below:
  3. Remove all files into Recycle Bin from the SearchHints Folder.
  4. Right-click the Recycle Bin from the context menu and select the Empty Recycle Bin.
  5. Click Yes within the confirmation message that appears.

Work with Family Tree Maker as an administrator

For working with family tree maker as an administrator right-click the FTM 2017 icon and from the context menu choose Run as administrator.

Create a replacement user account

Crash issue can sometime be resolve by creating a replacement user account in Windows. Often, Windows account problem such as inadequate permission or damage or missing file are caused by program failure. To make sure the issue you’re having aren’t profile-related, click here to find out the way to create a replacement administrative user account in Windows. Once you’ve got create it, complete the subsequent steps:

  1. Uninstall genealogy Maker.
  2. Log in to the new user account.
  3. Reinstall genealogy Maker.
  4. Launch genealogy Maker.

Sometimes crashes are cause by an old or damage Pedigree Maker user configuration file. Deleting the configuration file can also help in almost all kinds of crashes, whether crashes are associate with a specific tree or a program.

To get rid of the file, follow these steps:

  1. Quit genealogy Maker.
  2. In Windows Explorer, navigate to the present folder:

For the Ancestry account: Users\\AppData\Local\ The_Software_MacKiev_Comp\FTM.exe_StrongName_[random string of characters]\

  1. Find the user.config file and delete it.
  2. Open family tree maker.

As a result of the configuration file deletion, no trees are going to be display on the Tree tab until you’ve got open them again within the application. To open a tree, choose Import from the File menu, select the tree within the dialog that appears, and click on Open. a replacement configuration file is going to be create automatically.

After browsing this text and trying all the relevant suggestions, if you’re still experiencing crashes with genealogy Maker, please click here to seek out out the way to send a crash log to our Technical Support Team. they’re going to check out the matter and obtain back to you quickly.

After this post, you can easily handle your FTM 2017.  For more posts like this, you can see our blogs.

Quick Read :- What is the Sync Weather report in FTM?

Family Tree Maker 2019 Review – Family Tree Maker Support

Family Tree Maker 2019 software

A Brief Introduction of Family Tree Maker 2019

As we know how genealogy or family tree is important for us. Family Tree Maker 2019 is the latest version of the best genealogy software “Family Tree Maker”. In this post, we tell you the family tree maker 2019 full review. So that you can get good knowledge about family tree maker 2019 software.

It was a short time to come Family Tree Maker 2019. It has arrived and hopes were not the first time after a deceitful first major release of Mackiev.

The latest new feature of family tree maker 2019 is TreeVault. MacKiev’s proprietary online backup tool. It costs £20 a year, but the primary 12 months is included together with your FTM purchase. TreeVault is a new feature for FTM data. You are still syncing your tree with Ancestry and FamilySearch. It only works on one computer today. But you can access your tree on your mobile phone through a free application (Family Tree Maker Connect).

Family Tree Maker Connect

You can view and link the TreeVault subscription on the pass by installing the new Maker Connect application genealogy.

Other features include a Next of Kin notification service and a Historical Weather program. Thankfully, MacKiev hasn’t neglected the remainder of the program. You can store your last 1000 changes in your tree with ftm 2019.

Turn Back Time

FTM 2019 has new features named Turn Back Time. Not only are you able to review recent edits, but you’ll wipe out multiple edits in one go do you have to realize you’ve made an error – albeit you’ve closed and reopened your enter the meantime. And yes, it’s all protected to TreeVault just in case of disaster.

One feature of finally making an appearance is that the ability to edit a person’s profile picture to supply a headshot without affecting the first image. It works well and offers both manual and automatic controls (the latter works perfectly when there’s just one person within the photo). Simple, effective, and long overdue.

Family Tree Maker 2019 profile picture perfection

You can now select a headshot for every ancestor’s profile picture. Family Tree Maker 2019 also introduces a replacement Tree Browser tool. This allows you to urge a summary of all of your data files, including GEDCOM and people stored online, complete with a handy summary of what’s in each and what online services it’s linked to.

FamilySearch integration become improved. It’s now possible to make a replacement tree from a whole FamilySearch branch. Ensuring all relations are automatically linked to FamilySearch. You can now also quickly link people in your tree to their FamilySearch record by clicking Match on the online Search screen when reviewing matches.

Once done, Family Tree Maker can provide record hints from FamilySearch. Although you continue to can’t attach them directly. The trick is to match a private, return to the People screen, review any hints then add them to your online tree. Once done, use the Merge button to feature the facts to your tree.

Fiddly, but almost workable

All these new features are bound up during an interface that’s fundamentally unchanged, making the transition from 2017 to 2019 incredibly easy. Dig deeper, though, and you’ll find subtle improvements: the people index now displays hints next to people’s names, for instance, while a person’s folder tabs now display counters to point what percentage items are enclosed inside all.

Family Tree Maker also expands on two features introduced within the previous version: first, the color-coding feature designed to assist trace lineages now supports up to eight colors per person and allows you to incorporate ancestors’ descendants during a color scheme too. And second, saved filters are now officially smart, which suggests they’ll automatically update to incorporate new people that meet whatever criteria you set as you create edits.

Family Tree Maker Tree Browser

With this new feature, you can view all trees that you made till the current time. We were slightly underwhelmed when MacKiev released Family Tree Maker 2017, but Family Tree Maker 2019 – despite the hefty tag (look for upgrade offers that accompany a £30 discount) – may be a worthy update.

When you mix in new features like improved FamilySearch integration, profile headshots, and therefore the Turn Back Time feature with existing strengths, like Ancestry integration, mapping tools, and publishing features, Family Tree Maker 2019 demonstrates its firmly back within the game while challenging its rivals to up their game with their forthcoming new releases.

Get Instant Support

Family Tree Maker 2019 is the most popular genealogy software. Many people use it. Even yet if you have some issue then you can contact the family tree maker support number.

Quick Read:- How to download a tree from an ancestry account?

                            FTM 2017 Stopped Unexpectedly – Family Tree Maker Support

                             Family Tree Maker Support Privacy Policy

Making a Family Tree Online Using Canva

making a Family Tree online
making a Family Tree online

Hello everyone, are you looking for making a family tree online? If yes, then welcome to our post. In this post, we will tell you to make a family tree online by using Canva. Canva.com is a popular site for graphic design. It is used by a lot of peoples to promote your business also. But today we will tell you making a family tree online for free by using Canva.

With a family tree, you can define your genealogy or your origin in a tree form. If you want to know more about your ancestors then making a family tree is one of the best ways. Because by making a family tree you can get a lot of information about your ancestors.

Canva’s Family Tree Maker

Canva’s free pedigree maker allows you to build and show up your family relationship in a form of a tree. By using a canvas family tree you can easily make your family tree within a few clicks. Here you will get hundreds of records by using you can make your tree.

Family Tree Maker Features

It is not easier to give a family tree as a gift to your family. With hundreds of unique and fresh templates, you can easily make your family tree. Remember your family tree shows your family members’ relationship so make sure your family tree build correctly.

Also read: How to install Family Tree Maker Software

With the Canvas free family tree templates you will get the given below features:

  • 20+ professional graphs to choose
  • Fast workflow by using professional templates
  • Make your data visibility easy, no complicated software to learn
  • Share, publish, and download family tree in high quality
  • Easy drag and drop facility to easily build your family tree
  • Include your family tree without a hint in presentations, reports, and more

Making a Family Tree Online in 5 Simple Steps

With canva.com you can easily make your family tree in 5 simple steps. These 5 steps are given below, you can follow that five steps and make your family tree.

Launch Canva: For making your family tree first you have to download the canvas. After download, the canvas opens it. After open the canvas you have to sign-up in canvas. You can sign-up for your canvas account by using your Facebook or email account. After this, you can easily start your family tree.

Explore Templates

Once you launch the canvas then explores the templates designed by the professionals. For color and themes use the search tools. Once you choose the templates then simply click the template and start your page.

Find the Right Features

To find the right features explore thousand of templates, photos, shapes, lines, and frames. Find the best or perfect frame for your tree. And when you get it then start to build your family tree.

Move Things Around

If you want to some changes to your tree then you can easily move things from one place to another place in your templates. Upload your family photo and scheme to your family tree.

Also read: Family Tree Maker 2019 || FTM Family Guide

Save, Share, or Print

When you have done all of the above steps then you can easily save, share, or print your family tree. You can also download your family tree in pdf, jpeg, or png format. If you want to share it then you can easily share your tree with your Facebook friend.

You can also print a high-quality print of your tree so that you can print it on your home wall. It increases the beauty of your house and prints the memory of your family on the wall.

If you love your family and want to make a free family tree then click here and start your family tree right now.

Discover Your Family Story

With the help of canvas, you can easily discover your family story and share it with your friends and family members. You can add as many family members to your family tree as you like. Use unique maps and simple designs to making a family tree online free.

Use Free Image Editor

With canva.com you can edit your images free. You will get a free image editor in canva. The benefit of these features is you can make your images like new. For example, you have a picture that is so old and you want to use it on your family tree. Then with this feature, you can edit your image and make it just clicks in the present time.

With Canva’s in-built image editor you can edit the image and make it clear and perfect. You can control the contrast and brightness with Canva’s free image editor.

Create Unique Designs

You can choose unique designs for your family tree from thousands of unique designs. You can get different shapes, frames, and designs on canvas.

Collaborate With Your Family

You can easily collaborate with your family in Canva free family tree. Canvas’ free family tree creator allows you to collaborate your family tree with your family by email sharing link.

Save Your Designs With Ease And Access Them From Any Device

You can easily make your free family tree online with Canvas. After making your family tree you can save your design with easy. You can also access your family tree from any device.

So in this post, you learnt making a family tree online. Even after this post if you feel or facing any issue with your family tree then you can call the family tree maker support anytime.

Also read: Print Your Whole Family Tree

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How to Sign in Ancestry Account?

Install Family Tree Maker software

how to Install Family tree maker

The process to install Family Tree Maker software?

Do you want to use family tree maker software and want to install it on your system? In this post, we will tell you how to install family tree maker software. The Basic requirements to install family tree Maker software on a Windows computer or Mac computer are given below.

The user has to have windows or Mac computer. Family Tree Maker cannot be installed on below mentioned devices.

  • iPhone
  • iPad
  • Chromebook
  • Tablet
  • Ubuntu OS

A user can view family tree maker 2019 if the user has internet on a smart device.

Steps to Install FTM on windows

  1. Installing using the downloadable link.
  2. Click on the link provided by MacKiev.

If a user using chrome browser, then they will get a clickable file downloaded left-hand side bottom corner in the of ftm2019.exe. As soon as you click on FTM2019.exe, it asks the user to click on run and then yes to make changes in windows. Following this step will result in installing Family Tree Maker software on windows devices.

The image is below for the representational purpose

Install Family Tree Maker

Follow these steps to install Family Tree Maker on a Mac computer

Please click on the downloadable link sent by MacKiev.

If you are using Google chrome, then a file will be download at the bottom of your computer screen. Please click FTM2019.exe, as soon as you double click on it, it will ask you to run (In Mac, it will ask you to open). Click on yes and your software will be install.

Once it is installed it will ask you to register yourself. Please follow the on-screen instruction to register.

If you have an account with ancestry, then you should log in to your ancestry account in family tree maker or you can sign up. If you do not wish to keep an ancestry account, then click on remind me later.

Please do the same process for FamilySearch. FamilySearch is a service by The Church of Jesus Christ of Latter-day Saints. FamilySearch provides genealogical information for free to its user. If you do not have an account and want to use this service, please sign up and activate your account.

What if you are using Firefox or Safari?

As soon as you click on the link a file will be download in your safari and Firefox. Below the image, you can find it on your safari or Firefox right-hand top corner. Click the icon pointed out in this image and run/open the executable file to install Family Tree Maker software from MacKiev.

Family Tree Maker install

How to uninstall Family Tree Maker software from your computer?

For windows user:-

Press and hold the Windows key and press the R key. You will get a run window popup. Type appwiz.cpl in the box and press the enter key.

You will see a list of programs with the manufacturer and date of installation. Select family tree maker and click on uninstall. This will remove your family tree maker from your windows computer, but your family tree maker data will still be on your PC.

For Mac user:-

Click on the finder which should be in the left-hand bottom corner of your screen. Please click on the application and then right-click on Family Tree maker software and then click on move to the bin. This will remove your family tree maker software from your Mac, but your data will still be save on your hard disk.

Note– Removing Family tree maker software from PC will not remove your data.

So after this post, now you are able to install a family tree maker software on your PC or MAC. Even after this, if you face any issues then you can call the family tree maker support number at any time.

You can Contact us Family Tree Maker Support Number to get your issue resolve. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Print my whole tree from Family Tree Maker?

print my whole tree from Family Tree Maker

In Addition, We will discuss How Can I Print my whole tree from Family Tree Maker Genealogy Software. You can create your own charts with the help of these services.

Print my whole tree from FTM 2019

Do you ever wonder how you could print your online family tree maker clearly?  To share a physical copy of your tree with your relatives, or perhaps to display a family tree poster on your wall!

There are many different services that allow you to “print my whole tree”. A few of them are listed down below.  This article will tell you all you need to know before printing your family tree.

Printing From a Family tree Printing Service

You can create your own charts with the help of these services. These services will allow you to make family trees in a range of styles and price points. You can print it at home or get a professional printer on high-quality paper.

There is a wide variety in the level of customization. When it comes to these print-at-home services. As a result, you should know what you want your final product to look like before you choose.

There are a few options listed down below:

Ancestry Graphics & Printing– A family owned-business in Illinois that specializes in printing customized or fill-in-the-blank genealogy wall charts with five to 10 generations. The site has sample charts images. It also includes an introductory video tutorial for submitting your tree for printing and a free genealogy-themed screen saver.

Family Chartmasters- A Utah-based company that allows you to create inexpensive working charts. And with professionally designed decorative wall charts, personalized DNA displays, and fill-in-the-blank charts.

Heartland Family Graphics- The sites create charts from Reunion genealogy software. It also provides instructions for the Family Tree Maker and MyHeritage Family Builder program. It allows wall charts to be print on acid-free paper with pigment inks.

MyCanvas by Alexander As mentioned above, this service partner with Ancestry to import information and images from your Ancestry online tree. You can create family tree posters in three styles and sizes, and order them printed on archival-quality photographic paper.

Webtreeprint- It uses a free interactive design tool here to create family tree charts, edit data, add footnotes and photos, and many more. In addition, you can also choose from 10 chart types, and a variety of design elements, paper sizes, and styles. Webtreeprint.com also supports most languages.

Other Printing Option:

  • Geni(free JPEG for download)
  • OnePage Genealogy(free PDF for download)
  • TreeSeek(free PDF for download)
  • Keepsake Family Trees

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Family Sync & Sync Error Report – Family Tree Maker Support

Family Sync & Sync Error Report

In Addition, we will discuss Family Sync & Sync Error Report in Family Tree Maker Software. Need Help Contact our Family Tree Maker Experts Live chat.

Family Sync instead of Tree Sync is a feature on FTM 2017 & FTM 2019. It helps you to synchronize in a way that each Ancestry tree can now link to multiple FTM trees, so it is just no longer necessary to break an old link to download a tree to a second computer. Or a third.

If you have a laptop and a desktop, and you would like to take Family Tree Maker on the road with you, no problem. You can put your tree on both computers and synchronize them both to the same Ancestry tree.

Yes, at the same time. So, after you come back to your home, you will be just one sync away.

Family Sync & Sync Error Report for FTM 2017 and FTM 2019

Sending a Family Sync & Sync Error Report or Sync Error Log will help Mackiev to decide exactly what is causing the issue you are experiencing when using Family Sync.

The Family Sync Report dialog automates the sending of sync error reports, these reports get examine by Mackiev engineers for diagnostic purposes.

If you have repeat sync failures, make sure to send a sync error report using the instructions below, then visit Mackiev Chat Support to get further help.

 How to generate and send a Sync Error Report for FTM 2017 or FTM 2019?

This article lays out three different ways to gather and send the sync error information.

  • Using the Family Sync Report dialog
  • Gathering the Sync Reports Manually (Windows)
  • Gathering the Sync Reports Manually (Mac)

Using the Family Sync Report dialog

The easiest way is to generate and send a Sync Error Report is by the Family Sync Report dialog. This creates a report and sends it to Mackiev Support team automatically.

You can access the dialog in two ways:

  1. If an error occurs comes while synchronizing, the Family Sync Report dialog will open automatically. You just need to enter your name and email address and click the Send Sync Report.
  2. You can open the dialog at any time by choosing Send Sync Error Report from the Help

In the box, enter your name and email address, select a Time Range option, add a description of the problem, and then click the Send Sync Report button. If you are unsure of the period you should choose from the Time Range drop-down list, follow these recommendations:

  • Most Recent: If a sync error occurred during your current or most recent sync.
  • Last 1 HourLast 12 HoursLast 24 Hours: If a sync error occurred during the period of Last 1 Hour, Last 12 Hours, Last 24 Hours.
  • All Logs: If you are regularly experiencing sync errors and would like to send an extended report that includes all the sync logs on your computer.

Gathering the Sync Reports Manually – Windows

If you cannot use the automated Family Sync Report described above for any reason, there is a workaround that will allow you to gather the sync information from your computer manually and send it to us.

These are the steps you can follow:

  • Press the Windows logo key + Esimultaneously on your keyboard to open File Exploreror Windows Explorer.
  • Type or copy and paste %TEMP%in the address field in the Explorer window, as shown in the screenshot below, and then press the Enterkey:%Temp%In the list of folders that appears, find the FTMfolder and double-click it to open it.
  • In the FTMfolder, find all the files that mark “compressed (zipped) Folder” in the Typecolumn:
Typecolumn
  • Send all the ZIP files from the FTMfolder to Mackiev Chat using online upload page. If there are ZIP files, you need to upload them one by one.

If any of the ZIP files exceeds 100 MB, upload all of them to a Dropbox, Google Drive, or OneDrive. Then send them the link in a reply to the email you received from them.

The below are instructions on how to share files:

  • Dropbox– click here to see the instructions for uploading files, and click here to see the instructions for sharing files.
  • Google Drive– click here to see the instructions for uploading files, and click here to see the instructions for sharing files.
  • OneDrive– click here to see the instructions for uploading files, and click here to see the instructions for sharing files.

Gathering the Sync Reports Manually – macOS

If you cannot use the automated Family Sync Report, you can gather the sync information from your computer manually and send it to them.

Follow the given steps:

  1. Find Family Tree Maker 2019 or FTM 2019 in the Applications 
  2. Control-click the application and select Show Package Contents from the shortcut menu.
  3. Navigate to the following location: Contents/Frameworks/FTMSync.framework/Versions/A/Helpers
  4. Double-click the FTM Sync Error Reporting application to launch it.
  5. In a new window that opens, choose the tree in question, and click Create Report.
  6. Choose the location for the archive and click Save.
  7. Send the saved archive to us using our online upload page (click here).
  8. To add a file to the upload page, you can drag it directly from the FTM folder in File Explorer and drop it on the Browse

If there are archive files, you will need to upload them one by one.

If any of the archive files exceeds 100 MB (megabytes), please upload all of them to Dropbox, Google Drive, or OneDrive. Then send the link in a reply to the email you received from Mackiev Chat.

Instructions on how to share files on the free hosting websites mentioned above, please follow these links:

Dropbox – click here to see the instructions for uploading files, and click here to see the instructions for sharing files.

Google Drive – click here to see the instructions for uploading files, and click here to see the instructions for sharing files.

OneDrive – click here to see the instructions for uploading files, and click here to see the instructions for sharing files.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How To Create a Tree from FamilySearch in FTM 2019

FAQ – Family Book Creator – Family Tree Maker Live Tech!

Family Book Creator FAQ

 

In Addition, We will Discuss Some Family Book Creator FAQ. Family Book Creator is a plugin for family tree maker. It helps genealogists to generate a pro-quality Family History Book.

 

Family Book Creator FAQ:

Question:- How to upgrade from an earlier edition to Family Book Creator 2019?

Answer:- If you have bought an older edition of Family Book Creator, you may get discounted price on the new FBC 2019.

Question:- What is Family Book Creator?

Answer:- Family Book Creator is an official plugin for Family Tree Maker that uses your family tree to generate a pro-quality family history book on your home computer. The Family Book Creator 2019 is the latest addition.

Question:- Where to buy Family Book Creator 2019?

Answer:- If you want to buy Family Book Creator 2019, you can buy it through Gift Collection on Mackiev.com

Question:- In which language Family Book Creator is available?

Answer:- Family Book Creator is in English. Users can change to Swedish or german using the user interface language dropdown. So people can use this plugin in different languages as well.

Question:- In which language the book can be produced?

Answer:- There are multiple languages for the book output itself, including Danish, Dutch, English, French, German, Italian, Norwegian, Spanish, and Swedish.
Select Output language on the General tab.  Please note that only the language of the generated text elements changes.  Family Book Creator does not translate user-entered information such as description fields and notes.

Question:- Which Family Tree Maker editions are supported by Family Book Creator?

Answer:- Family Book Creator 2019 is compatible with FTM 2017 and 2019 for Windows. Currently, there is no macOS version of Family Book Creator.

Question:- What is the latest version of Family Book Creator?

Answer:- The latest version of Family Book Creator for Windows is Build 584, released in May 2020. The installation packages can be used for the first-time installation or to update an existing Family Book Creator installation. So you will not need to purchase it again.

Question:- How to install and activate Family Book Creator?

Answer:- You can sign up for the Family Book Creator newsletter and you will receive a link to the download area by email. Firstly, download and run the installer, open Family Tree Maker, open a family tree you would like to use with the plugin, then go to the Tools menu, through Plugins to Export with Plugin, and click on Family Book Creator.

Question:- How to give feedback or feature requests for Family Book Creator?

Answer:- If you would like to share your experience with Family Book Creator or thoughts on what more you would like to see from the plugin, click here for our feedback submission form.

 

Please contact our Family Tree Maker Support Number to get instant help. We provide phone support 24×7, So users can get help whenever they need it. Family Tree Maker Support Number is +1-888-299-3207. So, you can call for help.

Family Tree Maker FAQ – Family Tree Maker Instant Support

Family Tree Maker FAQ

Family Tree Maker FAQ

In Addition, we will discuss Family Tree Maker FAQ. In the year 2016, Ancestry announced the purchase of Family Tree Maker by Software MacKiev. Earlier, Ancestry used to sell and support Family Tree Maker software. But, a family tree program can be installed on your computer. FTM is now sold and supported by Software MacKiev.

Family Tree Maker 2019 sync with Ancestry?

However, In 2016 Ancestry announced the purchase of Family Tree Maker software by Software MacKiev and continued to support Family Tree Maker for a year, working closely with MacKiev to make sure you would have the ability to upload, download, and sync Family Tree Maker to Ancestry.

Ancestry and MacKiev permanently retired TreeSync and replaced it with FamilySync in March 2017. New syncing technology is available in Software MacKiev’s Family Tree Maker 2017.

Family Tree Maker editions prior to 2017 are no longer able to synchronize with Ancestry trees, but older software is still usable as a standalone program. Ancestry search, merge, and hints will continue to work in Family Tree Maker 2019.

How to get Family Tree Maker support?

All Family Tree Maker question should be direct to Software MacKiev. Therefore, Family Tree Maker still synchronize with Ancestry, a small segment of Family Tree Maker questions can be addressed only by Ancestry.

How to get Ancestry support?

  • To reset your password
  • If family trees are missing
  • To cancel a membership
  • Subscriber shows as a registered guest.

How to continue to connect Family Tree Maker to Ancestry?

You will need Family Tree Maker 2019. With this version, you can sync Ancestry trees, search Ancestry records, and receive Ancestry Hints.

These features are available in Family Tree Maker 2019:

  • Firstly, Synchronizing your trees in Family Tree Maker to your Ancestry trees.
  • Secondly, To search Ancestry’s databases and merge data into your tree.
  • View Ancestry Hints.
  • Upload and download trees.
  • View sources on Ancestry

How to buy Family Tree Maker 2019 for windows or mac?

Family Tree Maker 2019 for Mac and Windows is available at MacKiev.com.

Why re-register with Software MacKiev?

If you are a member of the European Union, you would need to re-register with Software MacKiev. You can sign up for the Family Tree Maker mailing list to keep up to date about new product introductions, free updates, and discounted upgrades.

For any further help on Family Tree Maker, you can visit our website Family Tree Maker Support or you can call us or chat with our FTM 2019 Experts.

Also Read This:- Family Tree Maker 2019

                                    RootsTech Connect 2021 & FamilySearch

RootsTech Connect 2021 & FamilySearch

RootsTech Connect 2021

In Addition, we will discuss about RootsTech Connect 2021 & FamilySearch A Free Online Conference Experience. Call Now for Instant help +1-888-299-3207.

RootsTech is a virtual global family history event. FamilySearch International is the host organization of it. People of all walks of life and ages find out, discover, share, and celebrate their family connections across generations through the help of technology.

RootsTech caters something for everyone. No matter your experience in family history or your skill level in technology. It held in between February 25–27, 2021. So if you sign up, you will learn. If you learn, you will be better genealogist.

RootsTech Connect 2021 Virtual Expo Hall:

At the top right of web page, in the menu options you will find Virtual Expo Hall. In that section you will find popular demo theater, short videos. It explains about the exciting products from exhibitors and virtual booths from the best of the family history industry.

FamilySearch and RootsTech:

The Church of Jesus Christ of Latter-day Saints has FamilySearch. A free-of-charge service to everyone, regardless of tradition, culture, or religious affiliation. It was originally meant for Church members. Now FamilySearch resources help millions of people around the world. People can discover their family history and connect with family members.

RootsTech connect conference helps you to start researching your roots and helps to connect to it. You need a refresher on the basics, you can log into these sessions.

If you do not have lot of information in your family tree, or even if you are not signed-in to FamilySearch. There are so many activities that you can do based on what you already know. This will help you learn more about you and your family.

This pursuit is to help you connect with your relatives, friends, ancestors, and other youth and young adults around the world. You will find a series of fun challenges that connect you all with your past, present, and future.

This is all for now in this section. Stay tuned for more information about the RootsTech and FamilySearch. So you will be up to date. Please chat our Family Tree Maker Support Experts. So you can get instant help.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Family Sync & Sync Error Report

Export Charts, Reports, and Books from Family Tree Maker

Charts and Reports in Family Tree Maker

In this section, we will discuss how to Export Charts Reports, and Books from Family Tree Maker Software. Read the full Guide…

Trouble Export Charts Reports and publications from Family Tree Maker

Charts, reports, and books in Family Tree Maker are great ways to combine information into a very presentable, highly readable format.

However, you sometimes may run into issues either when you generate or export them, especially when they have a lot of data.

There is no set limit within Family Tree Maker for these charts, reports, and book size. You may have other limitations on your computer.

Here we will discuss four items:

  1. Potential Computer Limitations
  2. Chart and Reports
  3. Books
  4. Troubleshooting

1. Potential Computer Limitations

There are factors on any computer that may make publication (charts, reports & books) generation and exportation slow or fail.

For example, Family Tree Maker Software, like all programs on your computer, uses a part of your RAM (Random Access Memory) to function.

When you run programs or background tasks at once, the amount of available RAM diminishes, and cause processes to halt.

In the same spirit, your computer’s processor can only manage so many processes at a time, so if you run multiple programs at once, it can attribute to a logjam in your processor power.

The more RAM on the computer and more the processing power you have available, the better chances a given program must complete the task you have had it involved in.

If you find that you are having trouble with publication items (charts, reports & books) slows or freezes, try to close programs or background tasks and start the process again.

While less of a concern with more modern computers, a low amount of remaining hard drive space can also cause undesirable behavior since it impedes the amount of virtual memory available.

As a rule, you should stop filling a hard drive with information when you reach about 90% capacity.

You can adjust virtual memory on a computer manually. If you have chosen to do this, make sure you are not setting it too low. The best choice is to let your operating system decide what amount is right for you.

2. Charts and Reports

While normally smaller than books, charts and reports in Family Tree Maker Software can still be quite big in size. In more recent versions of the software, the number of generations you can include in these publication types can go up to ninety-nine, which is much, much more than the average user would ever need.

To give a little perspective of this, a 10-generation report of only ancestors (no descendants) would be just over 1020 people. With an average of five people per page, you would end up with about 204 pages.

With that in mind, there are outlines of the format limitations you may run into with the more commonly used export options.

PDF / EMF / RTF

PDF

Charts

200” x 200” in poster layout

Reports

Poster layout not available for reports

These figures are more about the PDF format’s memory limitation than its physical dimensions. As such, these numbers are only approximating.

Depending on the amount of text, number, and size of photos, etc. that you have on the chart/report, your size range may vary greatly. Should you exceed the memory limitations of the PDF format, you will only see a giant, red X across the viewer when trying to open it.

If you meet this, you will need to decrease the amount of information you have in your publication item. This covers in the Troubleshooting section below.

EMF

Charts

2GB in all layouts

Reports

Not available in reports.

RTF

Charts

Not available in charts

Reports

Unlimited size but the programs used to open this format have limitations.

512MB in Microsoft Word

3. Books

Because books simply chart and report combined, the same rules apply in terms of export limitations. The only difference is that you cannot export books in image formats.

Due to the nature of the book function, users tend to make them exceptionally bigger than they normally would an individual chart/report.

Bigger books can put more of a memorable impression on your system and burden your processor more heavily when trying to generate.

4. Troubleshooting

If you have trouble while you try to generate a publication item (charts, reports & books), you can try these things:
  • If your system seems to be slowing down while you generate or export, try to close other programs or background tasks. You can also try from a different computer with more RAM or a fast processor.
  • If your computer or the export choice is running out of memory while you export an item as a PDF, try an EMF or RTF instead.
  • EMFs are typically better for very large charts. Windows users can export to EMF or other image formats.
  • Unfortunately, the EMF options are not available to Mac users. But there are other image formats you can try on that operating system as well.
  • PDF programs have larger memory buffers than others. Switching to a different reader like PrimoPDF(Windows only) can sometimes allow you to view larger PDF files.
  • If your item is still too big to view/export successfully. You may want to consider either splitting the publication or removing irrelevant information.
  • Examples of this would be to use lower resolution photos (if included) or remove the photos altogether.
  • You can even do something like running one publication item for each of your parental lines (maternal side vs. paternal side).
  • Limiting your item to a certain number of ancestors and descendants can also be helpful.
  • Charts in the poster layout allow you to drag the person nodes around the chart area. Where real estate is a factor, this can allow you to reduce the number of inches/pages for the chart manually.
  • All charts have a “spacing option” that will allow you to decrease the distance between the person nodes which may also fix size issues.

Need any help you can visit our Website Family Tree Maker Support or you can Chat With our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How to Create a New Tree on FamilySearch- Mac & Windows

How to Create a New Tree on FamilySearch- Mac & Windows

Create a New Tree on FamilySearch

In this blog, You will learn about How to Create a New tree on FamilySearch on Mac & Windows. If you Need any help Chat With our Experts.

FTM 2019 allows you to download a branch of the FamilySearch Family Tree to your computer to create a new Family Tree Maker tree.

All individuals in your new FTM tree will get match to the same individuals in the FamilySearch Family Tree.

This means that you will not have to search for these people on FamilySearch each time, and FamilySearch hints to historical records about these individuals will appear in Family Tree Maker.

Creating a New Tree from FamilySearch in FTM 2019 for Mac

  • Log into FamilySearch in FTM 2019.
  • Click the Plan button on the main toolbar to open the Plan workspace.
  • On the New Tree tab, click Download a Tree from FamilySearch.
  • Set a home person for the new FTM tree.
  • Select Me if you want the home person to be you – the FamilySearch person associated with the account you are log in to in Family Tree Maker / select Person ID and then enter the relevant FamilySearch Person ID if you want it to be someone else.
  • In the Number of ancestor generations and Number of descendant generations fields, specify how generations of ancestors and descendants of the home person will include in your new tree.
  • If you want to include the descendants of each ancestor as well, make sure they Include option you select and enter a number in the generations of ancestors’ descendants’ field. For example, if you choose one generation of descendants, the immediate children of each ancestor will include. Choosing two generations of descendants will include the children and grandchildren of each ancestor, and so on. If you want to include only ancestors in direct ascending line from the home person, leave the choice unselected.
  • If necessary, change the tree file’s name in the New tree name field.
  • By default, your tree file will save to a Family Tree Maker folder found in your Documents folder.
  • If you want to save the tree file to another folder, click New Tree Location.
  • Click Continue.

  FamilySearch in FTM 2019 for Windows

  • Make sure you are log in to FamilySearch in FTM 2019.
  • Click the Plan button on the main toolbar to open the Plan workspace.
  • On the New Tree tab, click Download a Tree from FamilySearch.
  • Set a home person for the new FTM tree. Select Me if you want the home person to be you (the FamilySearch person associated with the account you are log in to in Family Tree Maker) or select Person ID and then enter the relevant FamilySearch Person ID if you want it to be someone else.
  • In the Number of ancestor generations and Number of descendant generations fields, specify how generations of ancestors and descendants of the home person will include in your new tree.
  • If you want to include the descendants of each ancestor as well, make sure they Include ancestors’ descendants’ choice selects and enter a number in the Generations of descendants to include field.
  • For example, if you choose one generation of descendants, the immediate children of each ancestor will include.
  • Choosing two generations of descendants will include the children and grandchildren of each ancestor, and so on.
  • If you want to include only ancestors in direct ascending line from the home person, leave the choice unselected.
  • If necessary, change the tree file’s name in the New tree name field.
  • By default, your tree file will save to a Family Tree Maker folder found in your Documents folder. If you want to save the tree file to another folder, click File Location.
  • Click Continue.

If you are not able to use FamilySearch program and you need any help you can visit our website Family Tree maker Support or you can chat with our Experts.

Read More:- Upload tree from FTM 2017 to Ancestry on Mac

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Export Charts, Reports, and Books from Family Tree Maker

Move your FTM Source Tree Between Two Computers

Move your FTM Source Tree Between Two Computers

This article tells you how you can Move your FTM Source Tree Between Two Computers using a USB flash drive. To successfully transfer your tree file from one computer to another, you must have FTM 2019 installed on both computers. You must have a removable storage device (such as a thumb or flash drive, or an external hard drive) to move your file.

Alternatively, you can transfer it through a computer network or cloud storage. The easiest way to transfer a tree from one computer to another, however, is by using a USB flash drive. If you do not have one, it may be worth your time to buy it and continue with the steps below.

Move your FTM Source Tree Between Two Computers :- On the first computer

  • Open FTM 2019 on the computer with your current FTM tree.
  • Make a full backup of your FTM Source tree.
  • Go to “File” and click on “Backup.”
  • If you want a new name to distinguish your file from your original tree, type a new name in the Backup file name.
  • Select one of these backup locations.
  • DVD or flash drive: Select Removable media.
  • In the drop-down list, choose your DVD drive or flash drive.
  • Hard disk: Select the Working directory to save the backup file to the Family Tree Maker folder in your Documents folder.
  • Custom directory and click Change to select a new location for storing the backup on your hard disk.
  • Media files checkbox to include all media items from the tree’s media folder.
  • Historical events checkbox to include historical events you have created or edited for timelines.
  • Select the Web favorite’s checkbox to include all the web addresses that you have added to the Manage Favourites list on the Web Search workspace.
  • Click Backup. You will get a notification saying the tree is back up successfully.
  • Go to the location of the backup file you have created and copy the file to your flash drive.
  • Make a full manual backup of your tree more often. An up-to-date full backup ensures that you will be able to at once restore your tree if something unexpectedly go wrong with your current file.
  • It is also a good habit to regularly store full backups of your trees outside your computer.
  • Unplug your flash drive from the first computer.

Read More:- Steps To upload Tree From FTM 2017 for mac on ancestry

On the second computer:

  • Insert the flash drive into an available USB port on the second computer to which you want to transfer your FTM tree.
  • Copy the backup file to your second computer’s hard disk before you go ahead with the File Restore.
  • Open FTM 2019, click the File menu and choose Restore.
  • In the dialog that appears, navigate to the location where you saved the backup file, select the file, and then click Open.
  • The Save dialog opens. Select the location on your hard disk where you want your tree to be.
  • Then click the Save button to restore your tree from the backup. The restored tree opens in Family Tree Maker®.

Update your TreeVault Antenna tree on the second computer:

  • Make sure you log in to the same TreeVault account, you used when creating the Antenna tree on the first computer.
  • Choose View > Tree Browser or click the Select Tree pop-up menu on the far left of the main toolbar and then click Tree Browser.
  • The Tree Browser window appears.
  • In the Tree Browser window, select TreeVault on the left and then click Next in the bottom-right corner of the window.
  • Click the Find FTM Tree button.
  • Select your tree in the Results for FTM Source Tree column.
  • Your tree is linked to the Antenna tree and becomes the FTM tree.

If you are not able to Move your FTM Source Tree Between Two Computers, you can visit our website Family Tree Maker Support, or Read the blog. You need any help you can Chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Refund Policy | Family Tree Maker Support

                           Transfer FTM 2019 to a new computer

Upload tree from FTM 2017 to Ancestry on Mac

Upload tree from FTM 2017 to Ancestry on Mac

In Addition, We will discuss about How to Upload tree from FTM 2017 to Ancestry on Mac. if you are not able to Upload you Tree please chat with our Experts.

Steps to Upload tree from FTM 2017 for Mac to Ancestry

Family Tree Maker 2017 allows you to upload your tree file directly to Ancestry. It also links your local and online tree and keep them synced.

  • Open the tree you want to upload to Ancestry.
  • Click the sync icon in the upper-right corner of the application window.
  • Choose Upload to Ancestry from the pop-up menu.
  • The Upload and Link FTM and Ancestry Tree dialog appears.

Set the options you want:

  • In the Ancestry tree name field, you can leave the existing tree name or enter a new one.
  • The Sync changes in trees choice decides the way your tree will sync.
  • Recommended in FTM 2017 to sync the tree manually, so the button of the same name is already there by default.
  • If you want to sync it automatically, select the Automatically button.
  • Use the Upload this tree as option to decide whether your online tree will be public or private.
  • By default, the checkbox is selected, which means your tree will be a public tree.
  • You want your tree to be private, uncheck the box.
  • If your tree is public, Ancestry subscribers can view your entire tree (except for information about living individuals and private notes), and your tree will appear in search results on Ancestry and search engines such as Google.
  • When your tree is private, limited information about individuals in it (name, birth year, birthplace) will appear in Ancestry search results, but no one can view your entire tree unless you invite them to.
  • You can switch your online tree from public to private, or private to public, at any time on Ancestry.com.
  • The Exclude this tree from Ancestry search index option becomes available if you have selected the checkbox above it.
  • Select this option if you don’t want your tree to appear in search results on Ancestry or third-party search engines such as Google.
  • When you have finished setting the options, click Upload. Uploading will begin, and a progress bar in the upper-right corner shows the status of the upload.
  • A message tells you when the file has been upload and link successfully. Select the View online tree checkbox if you want to go to the Ancestry view of the tree at once. Click OK.

If you are facing any problem or you can’t upload your family Tree Maker Tree in Ancestry on Mac please contact us. You can visit our website Family tree maker Support or you can chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Match Person with FamilySearch in FTM 2019

Match Person with FamilySearch

In this Blog, You will learn about Match Person with FamilySearch in FTM 2019. Need any Help you can visit our website Family Tree Maker Support  or you can  Chat with our Experts.

To match a person with FamilySearch, you can follow given steps:

  • On the People workspace, select the person you want to match to FamilySearch.
  • You can do one of the following.
  • Firstly, Click the FamilySearch hint icon or hint link in the tree viewer or the editing panel.
  • Secondly, Right-click the person in the tree viewer, and then choose Match Person to FamilySearch.
  • The Web Search workspace opens with a list of search results.
  • Select a search result and look through the person’s data in the Search result detail area. If this is the individual you were looking for, click the Match button.
  • A message appears with information about the  People with FamilySearch feature. If you do not want to see this message again, select the Do not show again checkbox. Click Match to FamilySearch.
  • The Web Search workspace changes to display the person on FamilySearch. Who you have matched with the person in your FTM tree, together with a link that allows you to view hints. Historical records for this person on FamilySearch (if there are any) and a list of possible alternate matches for the person in your FTM tree.

    Note: You cannot merge FamilySearch historical records directly from Family Tree Maker. You can either review a record and attach it to a person using the FamilySearch website. And then merge the data in Family Tree Maker, or use the “Web Clipping” tool.

  • Go to the Tree tab on the People workspace and find the matched person there.
  • If there are hints to historical records for the matched person on FamilySearch, the center of the hint turns dark blue.
  • Hold the pointer over the icon to see the ID of the matched person on FamilySearch, the number of hints found, the number of historical records that are available for the matched person on FamilySearch, and the number of other potential matches.
  • The FamilySearch ID fact is adding to the person in FTM 2019 and shows in the Index and in the editing panel.

Also read : Upload tree from FTM 2017 to Ancestry on Mac.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

How To Create a Tree from FamilySearch in FTM 2019

FamilySearch in FTM 2019

In Addition, We will discuss, How To Create from FamilySearch in FTM 2019. Using FTM 2019, you can download a branch of the FamilySearch Family Tree to your computer to create a new Family Tree Maker tree. All individuals in your new FTM tree will match the same individuals in the FamilySearch Family Tree.

This also means that you will not have to search for these people on FamilySearch each time, and FamilySearch hints to historical records about these individuals will appear in Family Tree Maker.

Firstly, make sure you login to FamilySearch in FTM 2019

  • Click the Plan button on the main toolbar to open the Plan workspace.
  • On the New Tree tab, click Download a Tree from FamilySearch.
  • Set a home person for the new FTM tree.
  • Select Me if you want the home person to be you (the FamilySearch person associated with the account you are login to in Family Tree Maker) or select Person ID and then enter the relevant FamilySearch Person ID if you want it to be someone else.
  • In the Number of ancestor generations and Number of descendant generations fields, specify generations of ancestors. And descendants of the home person will include in your new tree.
  •  If you want to include the descendants of each ancestor as well, make sure they Include ancestors’ descendants selected and enter a number in the Generations of descendants to include field.

For example, if you choose

  • Generation of descendants, the immediate children of each ancestor includes.
  • Choosing generations of descendants will include the children and grandchildren of each ancestor.
  • If you want to include only ancestors in direct ascending line from the home person, leave the choice unselected.
  • If necessary, change the tree file’s name in the New tree name field.
  • By default, your tree file will save to a Family Tree Maker folder found in your Documents folder.
  • If you want to save the tree file to another folder, Click File Location.
  • Click Continue.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How To Use Tree Browser in FTM 2019 for Windows

How To Use Tree Browser in FTM 2019 for Windows

Tree Browser in FTM 2019

In Addition, You will learn about How to Use Tree Browser in FTM 2019 for windows computer. Tree Browser is a new feature, it enables viewing all your FTM trees.

There are options: Recent, All Trees, FTM Folder, Ancestry, and TreeVault.

Tree Browser in FTM 2019 Details:-

its Size, number of people and media, dates created and changed, and Ancestry and TreeVault link status.

However, You can create trees, opened, or removed from this window.

The functionality duplicates in the Plan workspace, where the functionality is only available for the currently open tree. Firstly,

Click View > Tree Browser or click the Select Tree drop-down list on the far left of the main toolbar and then click Tree Browser. The Tree Browser window appears.

In the left part of the window, select the group of trees you want to view:

Recent: Secondly,  The trees that you have recently had open in Family Tree Maker.

All Trees: All the tree files on your computer that you can open in FTM 2019. The tree files divide into categories: files from the current version of Family Tree Maker, files from older versions of the application, backup files, and GEDCOMs.

FTM Folder: The trees in the folder that Family Tree Maker uses to store your trees. By default, this is the Family Tree Maker folder found in your Documents folder.

The tree files in this group can are of two categories:-

  • Ancestry: Your online Ancestry trees.
  • TreeVault: Displays information about your TreeVault Antenna tree and the location of the FTM Source tree from which it creates.

A list of the trees in the group you have selected appears in the middle column of the window. Use the Sort by and Show drop-down lists to narrow your search for a particular tree. The options available vary depending on the group of trees you selected in step 2. Select a tree in the list to view information about it in the right part of the Tree Browser window.

You can do one of the following:-

  • Click Open Tree to open the selected tree in Family Tree Maker.
  • Open File Location to open the folder where the selected tree file is in a file management window.
  • Delete Tree to remove the selected tree file from your computer.
    To create a new tree from Tree Browser, click the New Tree button in the bottom-left corner of the window. Click the Browse button to try to find the tree you want manually.

If you are not able to use Tree Browser in FTM 2019  and you think you need an expert help, you can contact us anytime so our technician can help you.

If you call, you will get instant help so call our Family tree maker support number.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Match Person with FamilySearch in FTM 2019

Turn Back Time Feature in FTM 2019

Turn Back Time Feature in FTM 2019

In Addition, We will discuss about Turn Back Time Feature in FTM 2019 software. you can easily restore your tree to the state it was in just before the original mistake without having to reverse all your actions one by one.

And unlike the Undo command in the Edit menu, it works even if you have closed and reopened the tree in the time being.

From time to time, you will make a change in your tree that in reflection turns out to have been a mistake. And that one false step leads to a string of undesirable changes.

Follow given steps to Turn Back Time Feature in FTM 2019:

  • Firstly, Go to the Current Tree tab on the Plan workspace.
  • Click the Change Log tab to see an ordered list of up to one thousand of the most recent changes that you have made to your tree.
  • You can print the list by clicking the Print Change Log button at the top of the tab.
  • Use the three drop-down lists at the top of the tab to help your search.
  • You can sort the list by the object (the person record, the media item, the smart filter), date, type of record (person, media, or source), and change type (addition, change, or deletion).
  • You can click the Expand all button to view all lists of changes sorted by object. And the Collapse all button to show only the names of the objects again.
  • Display changes from the earliest to the latest or the other way around, click the Change Date column header.

Read this blog:- how to Update old Family Tree Maker

Select a change in the list, then do one of the following:

  • If you want to find the person, media item, or source to which the selected change made, click Go To.
  • You will be going to the place in FTM where you can review the record and its associated information. And make any necessary corrections or changes.
  • Reverse the selected change and all the changes that made after it, click Roll Back Changes.
  • If you have the record, you will need to go back to the Change Log tab and select the change.
  • If you decided to roll back the changes, review the list of everything that will undone in the dialog that appears.
  • Print the list, click Print. Make sure the Backup your tree before rolling back changes’. Checkbox checked so that your tree is securely back up before going ahead.

Then click Roll Back Changes to confirm the rollback.

If you are not able to use Turn Back Time Feature in FTM 2019  and you think you need an expert help, you can contact us anytime so our technician can help you.

If you call, you will get instant help so call our Family tree maker support number

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

How to Print Family Tree in FTM 2019

Print Family Tree in FTM 2019

In Addition, We will discuss about How to Print Family Tree in FTM 2019. Follow these step and Print your Family tree. If you Need any help you can Chat with our Experts. We will happy to help you!

How can I print Family Tree in FTM 2019?

  • You must have the tree you want to print is open and go to the Publish workspace.
  • Select “Charts” in the Publications Types list.
  • Then, Select “Extended Family” Chart, and then.
  • Click the “Create Chart” button in the lower-right corner.
  • Select “Include all individual’s” checkbox.
  • Click the “Share button” in the upper-right corner of the window and choose Export to One Page PDF.
  • When the PDF Export Options dialog appears, click OK.
  • In the dialog that opens, enter a name for the file, choose a location, and click Save.
  • Your chart is now ready to upload to a flash drive, CD, or even a copy shop’s website.
  • A message appears asking if you want to open the exported chart. Click Yes.
  • When the chart has opened, choose Print from the File menu.
  • In the printing dialog, choose your printer, set any other options you need, and then.
  • Click on Print.
  • Because of its shape and the number of individuals included, the Extended Family Chart is available only in poster layout.

Save and Export a chart or report in Family Tree Maker

Save a chart or report in Family Tree Maker 2019 as an external file?

Saving a chart as a file:-

  • Open an existing chart you want to save.
  • Click the Share button and select one of the following options from the drop-down menu:
  • Export to PDF: This option exports the chart as a PDF, split over multiple pages.
  • Export to One Page PDF: This option exports the chart as one page and saves it as a PDF. You might want to use this if you are having your charts printed at a copy store. This option is not available in Family Tree Maker 2008.
  • Export to Image: This option lets you save the chart as an image file.

List is of available image types are:-

  • BMP – Bitmap
  • JPG – JPEG
  • PNG – Portable Network Graphic
  • EMF – Enhanced Meta File

 Saving a report as a file:-

  • Open an existing report you want to save.
  • Click the Share button and select one of the following options from the drop-down menu.
  • Export to PDF: An Adobe PDF (Portable Document Format) is useful because PDFs keep the formatting you select. That way, if you print your report or send it to a relative, the report will look exactly as you see it on your monitor.

You cannot update the PDF within Family Tree Maker, and you need Adobe Reader to view it.

  • Export to CSV: This format organizes information into fields (comma-separated values), and you can import it into spreadsheet programs. Only reports that use column formats exports to CSV.
  • Export to RTF: RTF files are based on a basic text file, but it can include information such as text style, size, and color. You can read it on all word processor software.
  • Export to HTML: Selecting this choice exports your report in HTML, Hypertext Markup Language. This format is the standard language for creating and formatting Web pages.
  • Export to Image: This option allows you to save your report as an image file.

List of Available image types are:-

  • BMP – Bitmap.
  • EMF – Enhanced Meta File.
  • WMF – Windows Meta File.
  • GIF – Graphics Interchange format.
  • JPG – JPEG file. This is the most common image format.
  • PNG – Portable Network Graphic.
  • TIFF – Tagged Image File Format.
  • Each format has its own export options from which you can choose.
  • After That, You choose a format type, You may be able to choose options such as page borders and text separators.
  • Once you have made your selections, the Save As window opens.

Using the Save as window, navigate to the location you want to save the file. After That, Enter a name for the chart in the File name field, and click Save.

If you are looking for help you can visit our website family tree maker help or you can chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- How to Share Your Family Tree

How to Share Your Family Tree

 In Addition, We will discuss about How to Share your Family Tree with your friends and family, they will need an Ancestry account. Need any help Chat With our Experts Now!

Share Your Family Tree 

  • Once sign into the ancestry account.
  • Click the Trees tab on the top left and select a tree.
  • Once the tree comes up on the screen.
  • In the top-right corner of your tree, click Share.
  • Share your tree via email, click Email or Username; to get a link you can share, click Shareable Link.
  • You enter the recipient’s email address or username, the invitation will get deliver via email.
  • If you get a shareable link, you will need to create a new invite link for each person you share your tree with.
  • However, You are sending an email, enter the recipient’s email address or username into the field. If you are sending a link, skip this step.
  • Invite multiple people at once by clicking the green Add another email/user button.
  • In the Role menu, choose which role you want the person to have.

     Guest:-

Guests can view and add comments to a family tree. Guests cannot automatically view living people.

     Contributor:-

Contributors can view and add comments, photos, and stories to a family tree. They cannot remove content or edit existing tree content, and they cannot automatically view living people.

     Editor:-

Editors can view and add people, records, comments, photos, and stories to a family tree. They can  also remove and edit existing content. Editors can automatically view living people.

  • If you are sending an email, click the Include a private message field on the right to add a message. If you are sending a link, click Create link.
  • Email the invitation, click Send Invites. If you are sending a link, click Copy link.
  • If you are sending an email, the recipient will receive an email with the subject “Come see our family tree on Ancestry.”
  • Whether they click a button from the invitation email or click your link, if they have an Ancestry account and are log in to it, the link in the invitation will take them to your tree.
  •  If they are not log in to an account, the link will take them to a free account creation page.
  • Once they accept your invitation, your tree will appear under the Trees menu in their account.

If you are looking support for Family Tree Maker chat with our Family tree Maker Technician.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- How to Print Family Tree in FTM 2019

On Family Tree Maker using Charting Companion on Mac

Charting Companion on Mac

Charting Companion on Mac is an advanced program, which makes it easy for you to view, publish and print high quality genealogy charts and reports directly from your genealogy file.

Whether your database holds a handful of people or thousands, Charting Companion for Mac gives you the tools to quickly find individuals, view their family information, and navigate through their tree.

The given are the steps to activate and use Family Tree Maker Charting Companion on Mac computer

  • If you are a Family Tree Maker user, in the FTM menu click on “Tools Charting Companion”.
  • For all other genealogy programs, click on the Charting Companion on Mac menu: “File Open”.
  • Browse to your file. If you cannot find your file, click on “Scan disk”, and Charting Companion for Mac will find all your genealogy files.
  • Find a person. Click on the Name List icon or click on the menu “View Name List”.
  • Enter a surname and optionally a given name, click on “Go to” and “View”.
  • Create a chart
  • Charting Companion on Mac Click on “Charts & Reports Ancestor Fan chart” for example, then click on “Preview”.
  • Print or Publish the chart After previewing the chart, click on the Printer icon, then Publish or Print.
  • Choose the file type in the drop-down list.

You can create the following reports with Charting Companion on Mac:

Family Reports

  1. Family Group Record Printed version of family group view in LDS format.
  2. Standard Family Group A variable format that will print all user-defined events.
  3. Kinship Print all relatives of an individual with their relationship(s).
  4. Hourglass Chart – A box chart that prints both ancestors and descendants for an individual.
  5. Trellis Chart – A chart that shows everyone in your family.
  6. Dandelion Chart – A chart that shows everyone in your family

Ancestor Reports

  1. Pedigree Chart Traditional LDS pedigree chart of an individual’s ancestors.
  2. Ancestor Chart A box chart of an individual’s ancestors, with an optional variation to include siblings.
  3. Ancestor Fan Chart A unique “fan” presentation of an individual’s ancestors. You can also print a full circle or quarter circle chart.
  4. Bowtie Chart A box chart showing an individual’s paternal line (ancestors) to the left and the maternal line to the right.
  5. Ancestor Book An individual’s ancestors prepared in a book format together with an index. Different from the other charts and reports, the Ancestor Book is an output directly to your word processor for further editing and printing.

Descendant reports

  1. Descendant Chart A box chart of an individual’s descendants. Choose from top to bottom or left to right formats.
  2. Descendant Fan Chart A unique “fan” presentation of an individual’s descendants. You can also print a full circle or quarter circle chart.
  3. Outline Descendant An outline report of an individual’s descendants indented by generation. This is a useful summary report because only one line per person prints out.
  4. Descendant Book An individual’s descendants prepared in a book format together with an index. Like the Ancestor Book, the Descendant Book is the outcome directly to your word processor for further editing and printing

Charting Companion for Mac allows you to print your chart or reports on any size of paper. You can create large charts by building a of pages together or by printing on a large-scale plotter.

You can print charts and reports on MacOS compatible printers, including ink jet, laser, and even dot matrix printers. The Fan chart has special requirements that are available only on laser and ink jet printers.

The Descendant and Ancestor books are the output to the word processor of your choice like WordPerfect, Microsoft Word, Microsoft Works, Open Office, Lotus Ami Pro, and Microsoft WordPad. From there you can perform added editing such as adding graphics to your report before printing.

In addition, Charting Companion on Mac allows you to preview your charts in reports before you print it, allowing you to save on printing costs. Fast “go to” and search functions are also helping in finding individual records easier. This is especially useful for large files.

Read more Blogs:-  Companion guide Status

                                         Family Tree Maker for Multiple Computers 

                                         Transfer FTM 2019 to a new computer

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- Making a Family Tree Online Using Canva

Best Version Of FTM For Yourself?

Best Version Of FTM

In Addition, We will discuss about Best Version Of FTM, If you are creating a Family Tree Maker tree you will have a primary or ‘home’ person. The ‘home’ person would be the first person who has entered in your tree, and if you happen to be creating a family tree, the home person is most likely you.

However if you’re working on a specific family or branch of your tree, you may want to switch the home person and make someone in that ancestral line the home person.

However, you do not have to worry. There are several ways to assign a new home person.

Changing The Home Person On The People Workspace Best Version Of FTM

  • Click the People button on the main toolbar and then click the Family tab.
  • Select the individual to be the home person in the Index, pedigree view or family group view
  • Right click the individual and choose Set As Home Person.

The individual you’ve selected will now becomes the new home person and will not be change until you manually select a new one.

Changing The Home Person On The Plan Workspace

  • Click the Plan button on the main toolbar and then click the Current Tree tab. At the top of the window, you’ll see the name of the home person.
  • Move the mouse over the words “Home Person” until a button appears.      
  • Click Home Person. The Index of Individuals window opens.
  • Select the individual you want to be the home person and click OK.

This individual will now become the new home person and remains the home person until you manually select a new one.

We are Provide Support for Family Tree Maker Software. Need any help chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Find Missing Family Trees on Ancestry

Top 5 Unique Features of FTM 2019

Top 5 Unique Features of FTM 2019

In Addition we will discuss about Top 5 Unique Features of FTM 2019. Family Tree maker 2019 is the latest version who provide a new features for our users.

Top 5 Unique Features of FTM 2019 :

1. Backing up trees

New Features of FTM, Your family trees are important; not only do they contain your family’s history, but they also represent hours of diligence. Creating regular backups to preserve the fruits of your labors is only in genealogy Software.

Here you’ll determine more about the way to make a backup in genealogy Maker. Then, if your original tree is broken otherwise you want to revert to a previous copy. You’ll easily restore it from the computer file. Click here to ascertain the way to restore a tree from a backup.

If you use family tree maker then you get a plus point with this. Family tree maker automatically copies your tree whenever you exit the program.

You will like also: 

Tracing Records In Ancestry – Family Tree Maker Support

How to Fix Error in family tree maker 2019

2. Map creation and places management

While Ancestry allows you to view maps you’ve got created using other software, with genealogy Maker. You’ll create your own maps within the program itself, showing all the events that happened at a particular location. And therefore the people related to each event.

you’ll create maps by plotting the migration routes of your ancestors. Revealing the journey your family has remodeled land and sea through the ages. To seek out out more about creating Migration Maps, click here.

You can directly print maps of your family tree maker from the software. Only family tree maker allows you to directly print maps from the software.

Another feature found only in genealogy Maker is that the ability to look at locations. Either in alphabetical order or grouped together by country, county, city, then on within the Places workspace.

Once you have many places in your tree, it much easier to quickly find the one you’re curious about. Another benefit is that you simply can see all people that are related to a selected country.

Finally, if you’ve got the newest Windows version of genealogy Maker, you’ll enjoy amazing 3D views from Bing™ Maps. This brings your ancestral homelands to life by letting you virtually visit each place in your tree.

For instance, you’ll see satellite images and maps of the town in Denmark. Where your grandfather was born, the apartment in Chicago. Where your great-grandparents lived, or maybe the lake where you went swimming together with your cousins every summer.

3. Organization of source citations

Family Tree Maker and Ancestry handle source citations differently. Whereas the web tree system restricts one citation to one person. Genealogy Maker allows one citation to be linked to facts for multiple people.

Furthermore, while you’ll view a source citation on Ancestry only it’s included during a currently open fact, the Sources tab of genealogy Maker allows you to look at and manage all the source citations within the entire tree during a single workspace.

4. Tools for cleaning up duplicate facts and sources

There are special tools you’ll use to look for and take away duplicate individuals both on Ancestry and in genealogy Maker, but duplicate facts, sources, and source citations are often found and merged automatically only in FTM.

Unique Features of FTM 2019 :

5. Notes creation

On Ancestry, you’ll add personal notes. In genealogy Maker, you’ll create a spread of notes: person, research, fact, relationship, media, and source citation. once you upload a tree to Ancestry, only person notes are going to be include; But, that they can only be seen by people you’ve got invite to look at your online tree.

6. More export options

If you would like to share your genealogy with someone or open it in other software, Ancestry.com offers you the likelihood to export the entire tree in one GEDCOM format.
With genealogy Maker, on the opposite hand, you’ll export all or simply a neighborhood of your tree during a choice of FTM and GEDCOM formats. Bit, we suggests you’ll tailor what you export more closely to the requirements of the person you’re sharing with.

Exporting a selected branch of your genealogy is easy: But, just attend the People workspace, select the person whose family you would like to export, right-click (Control-click on Mac), and choose Export Branch.

7. Merging of trees and branches

One of the Unique Features of FTM is that the ability to merge one tree, or branch of a tree, with another. to seek out out the way to merge trees in genealogy Maker, click here (https://support.mackiev.com/401567-Merging-two-files-in-Family-Tree-Maker).

8. More printing options

However, Only genealogy Maker features a direct link to Family Chart Masters for printing professional-quality, large format charts you’ll determine more here. However, genealogy Maker for Windows is additionally integrate with Charting Companion and Family Book Creator plug-in, supplying you with additional access to high-quality printing of various sorts of charts, reports, and books.

9. Unique set of tools

Family Tree Maker 2019 comes with a variety of handy, practical tools which will make the management of your tree even easier, including three different types of the calculator (Date, Relationship, and Soundex), options to compact files, convert names, sort children by birthdate, and more.

10. Organization of labor

With the assistance of the Plan workspace, you’ll organize your work by creating and managing tasks, making the genealogy building process even simpler and more efficient.

I hope you like it, if you want more blog like this then click here. For instant support or need you can call family tree maker support number +1-888-299-3207.

Quick Read:- Best Version Of FTM For Yourself?

How do I begin Research My Family History?

Research My Family History

 In addition, we will discuss about How to Research My Family History. Follow these step and search your family history. Need any Help call us our number +1-888-299-3207.

These are few valuable tips to search family history without any trouble. Firstly The experts with us provide useful tips to start your family search and help uncover frequently asked questions while searching for the family history.

Start from your family members – 

Your immediate family holds the necessary information to start the family history research. The evidence which our parents, grandparents, aunts, uncles, siblings, and cousins holds are the key to explore our family tree. Those vital inputs include nicknames, places they lived, birth, marriage, and death dates, their occupations, and other important clues.

Check family Scrapbooks –

The scrapbooks found in the family contains lot of pertinent information about your family history. Which helps in family history research for Example It may have information related to school records, family bibles, diaries and letters, old photographs, etc.

Basics are important Research My Family History –

Initial research coupled with the analysis results in accomplishing a success. The available data would not be valid until not analyzed. So, analysis is a vital component to filter valid and invalid information.

Create an online tree –

To organize your result which you have analyzed, you must create an online tree. It is important to keep your research and records organized, But as you try to find more valuable information. On the online tree, enter specific details while you look for more from your sources.

Research My Family History the U.S. census-

Firstly, The U.S. Federal census is the largest when it comes to search for the family history. It serves to be the verified information center to check your family tree. You can trace your ancestors from the 1940 US census, to record their names, ages, birthplaces, immigration details, occupations, and residences.

Above all, These tips helps to research your family tree with ease and free from errors. If you Need any Help you can visit our website Family Tree Maker Support or get instant support you can call us our toll-free Number   +1-888-299-3207.

Quick Read:- Top 5 Unique Features of FTM 2019

                            How to Sign in Ancestry Account?

Transfer FTM 2019 to a new computer

Transfer FTM 2019 to a new computer

In Addition, we will discuss How to Transfer FTM 2019 to a new computer. If you use more than one device for the program, Mackie has the family pack option for multiple devices.

Back up your family tree maker 

This is recommended to all Family Tree Maker users. If you are moving your FTM from one to another computer. Please take a full backup of your data and Family Tree Maker. The user should keep the data back up on an external device. If you do not know, how to back up for your FTM files then call us. We will get it done for you.

Transfer FTM 2019 to a new computer

  • Firstly, you need a family pack license to use the Family Tree Maker 2019 on multiple computers. You can use the Family Pack license for up to 3 devices.
  • You can use a family pack license on either windows or mac pc. Since the Transfer, FTM 2019 offers Tree Vault service, so by creating up to 3 accounts. You can back up the same tree on this online backup account and also use FTM Connect on 3 handheld devices.
  • To install the family pack on the other devices is easy. Browse through your email and find the download link, in case of the online version of FTM 2019, and copy the download link and open it. On the other device Let us say, if the other computer is in the basement or upstairs you can forward the same email to another device to download the copy.
  •  In the case of, the email which contains the download link which you mistakenly delete it, and somehow you lost it. Even then you need not to panic Mackiev.com offers you to download the copy from the upgrade center.
  • Simply, search for the FTM2019 upgrade center on the web search using your browser. You get the link to click on and input your information to download the copy.
  • Once you download the program successfully. You can restore the tree from the Tree Vault or copy the tree backup on a media drive and import the backup file to the new or the other machine.

We provide support for Family Tree Maker 2019 software. If you are looking for support You can visit our website Family Tree maker Support or you can call us at our toll-free number +1-888-299-3207.

Quick Read:- Terms & Conditions | Family Tree Maker Support

Install FTM on New Computer || Family Tree Maker Support

Install FTM On New Computer

In this addition, you will get to know how you can Install FTM On New Computer. The given is the list of step process to download for new pc.

Visit the official Mackiev website to Install FTM On New Computer

Firstly, When you pull up the above website, you will see the banner for FTM 2019. Click on tab “buy now”. But The follow-up page will ask you for your country.

Secondly, There are two options to select from. One is “United States” and the other one is “rest of the world”. Chose the option accordingly.

Install FTM On New Computer Please Follow these Step :- 

1. Online download/ CD-DVD/USB option

However, As per your preference, you can buy online version, CD-DVD or USB. After clicking on the choice of FTM 2019 version, you can click on next.

Make sure you check the prices before buying it. Usually, for CD-DVD and USB version, you pay the extra cost-plus shipping and handling charges.

2. Family Pack in Download FTM 2019 :- 

Genealogy is all about family history. Without the family members it would be a bit of arduous task to research.

So, to buy a family pack and give it to your family to help you on the research would prove beneficial. But, This page lets you buy the family pack which enables up to 3 users to use it.

3. Tree Vault in Download FTM 2019 :-

The next page is for choosing the new Tree Vault service. This is a new feature added to the new Family Tree Maker 2019. It allows you to create an online backup of your tree. You can purchase the Tree vault service on yearly subscription with a nominal fee.

4. Add-ons :- 

There are couple of add-ons available on the forthcoming pages like companion guide, charting companion, Family Book Creator, coffee cups etc. You can skip to buy these add-ons and continue to order the FTM 2019.

5. Order page :- 

Here comes the final page, to order the Family Tree Maker 2019 .On this page, you must fill the name, address, email and click on the next page to complete the payment.

Need any help you can visit our website family tree maker support or you can Chat us with our FTM Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number +1-888-299-3207. So, you can call for help.

How can I create a safe digital family tree for our new generation?

In addition, we will discuss how to create a safe digital family tree for our new generation. Need any help chat with our Family Tree Maker Experts.

It is a most amusing fact of researching your family’s history to create an online family tree. It is interesting in two ways. for Example

First, it uncovers how you connected to your extended family. Secondly, it also starts to reveal intriguing stories from the past.

In recent times, online family tree builders have become more popular. They are web-based platforms.

However Which offers features to uphold your family memories, reserve family stories, and photos, and share with other family members across the planet.  

Here is the list of a few online family tree builders:

Create digital family tree By Ancestry.com :–

It is a widely known and used online tree builder. But It helps to pop up the hints to fill the missing information left out by you.

To discover your family’s history, you just need to enter the information you have and ancestory.com begins to give you recommendations about possible ancestors.

My Heritage

This online portal provides free online searches. It has billions of genealogy records to search for your family history.

Above all, delivers tutorials to help make your online tree from national and international data. Apart from the free version they also offer a paid version which can be easily downloaded on the computer. similarly, family tree maker.

Findmypast –

You can easily build your online family tree and access it from everywhere. After That you can find out the genealogy records, Findmypast gives accurate search results.

It is because of their genealogical society partners; you can filter the data as per your needs and requirements. Which saves a lot of time and narrows down the search results. Likewise, Ancestry.com.

Family Tree Now –

 Similarly, Family Tree Now is a free online family tree builder. It has one of the largest collections of data.

Which comes from census records, records from the military, marriage and divorce records, birth and death records, and living people records. It is free to search, view, and fill in the necessary information from its database.

In short, a Family tree maker is the best and easiest way to create a family tree. If you are facing any problem you can visit our website and chat with your Family Tree Maker Support Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How to fix Slow and Freezes in Family Tree Maker

                            RootsTech Connect 2021 & FamilySearch

Repairing a Family Tree Maker File

In this blog, you will learn to find out if your family tree maker file is working properly or not. Despite meeting the system requirement, you may still experience some issue with Family Tree Maker. There are various factors that may affect program functionality and there are many different reasons that your program might have some issues. This article will help identify and resolve some of the program issues.

NOTE: Before moving forward there are a few things that you need to keep in mind:

  • The article will help solve a variety of problems. However, they may not apply to your specific problem. To find out if it’s an applicable solution to your problem, we advise you to read the summary to each solution.
  • This article only applies for Family Tree Maker for PC.
  • We recommend creating a backup of your files before continuing with any of these processes
  • Family Tree Maker will not work correctly unless your computer meets the minimum system requirements. 

Repairing a Family Tree Maker File

Problem: File damage may occur in a family file through the following:

  • Merging unchecked files
  • Improper shit-downs of Family Tree  or Window
  • A virus
  • Inserting damaged data into a file

These can cause a variety of issues with merging, reports, importing/exporting etc. In order to repair a Family Tree Maker file, please click on the following link for the instructions:

How can I repair a Family Tree Maker File?

Checking for Updates

Family Tree maker is regularly updated to fix issues and improve the products. To check for updates follow the steps below:

  • Click on the Help button
  • Select Check for Update in the drop menu
  • Family Tree Maker will then automatically check for updates

Problem: if you have an error that says “You must be logged on as an administrator”. please click on the following link for the solution. So you can fix this issue.

How to resolve the “You must be an administrator error”?

Family Tree Maker encountered an Error or Stopped working

Problem:  These two questions- “The Family Tree Maker has encountered an error and needs to close” and “Family Tree Maker has stopped working”- have been known to occur after Family Tree Maker has been uninstalled and then reinstalled, or when a software patch has been installed to your software.

These messages are usually caused by an old or corrupted user configuration file. Click on the link below to resolve the issue

Family Tree Maker encountered an error or stopped working

Family Tree Maker Crashes

If you are having problems with Family Tree Maker continually crashing, click on the link given down below

Family Tree Maker Crashes or Closes Unexpectedly

Uninstalling Family Tree Maker

At times program issue can be solved by simply uninstalling and then reinstalling the Family Tree Maker. Please click the link below for detailed instructions on uninstalling Family Tree Maker.

Uninstalling Family Tree Maker

Manually Uninstalling Family Tree Maker

If you still receive errors even if you have uninstalled and reinstalled the Family Tree Maker program then you may have to do a manual uninstall. This will remove all aspects of the program from your computer. Click on the link below for the detailed instructions  

Manually Uninstalling Family Tree Maker 2010-2014

NOTE: We recommend reinstalling the programs in the clean boot mode after a manual uninstall. Instruction is in next section.

Performing a Clean Boot

Problem: When Windows starts up, many basic system processes, antivirus software, system utilities, and other software load as well. These applications and services can sometimes cause interference when installing or running programs.

 Loading your computer in a clean boot can help troubleshoot many of these issues.

For detailed instructions on performing a clean boot, please click on the following link:
How to perform a clean boot of Windows

If you still experience issues with Family Tree Maker, please contact Family Tree Maker Support Tech Support Team. So our team can help you. Chat Now

Quick Read:- Ancestry Tree View Settings

Family tree maker software VS other genealogy software!

Family tree maker software

In this blog, We will see detailed information and will compare Family tree maker software VS other genealogy software. Are you a genealogist? Are you looking for best genealogy software? We in this blog has tried to explain why FTM is better than other software. So read this blog and decide yourself.

If you are genealogist and use any software then I am sure, you know what is Family Tree Maker Software. User interface of Family Tree maker is better than other software. Un user can put detailed information

Family tree maker software

Family tree maker was acquired by Software MacKiev from Ancestry.com in 2016. It works best on Macintosh OS X 10.9 or later and Window 7 or later. Unfortunately, it is not available on any mobile devices yet. User can not use free trial either.

Features

The software allows you to build your family tree with attached photos and documents. It allows you to create charts, reports, timelines and interactive maps. Family Tree maker also sync with Ancestry.com, as a result you can get hints to record on Ancestry.com.

You can search Ancestry.com, FamilySearch and RootsWeb from within the program. In version 2017, get FamilySearch hints, search and merge. And version 2017’s FamilySync replaces TreeSync for synchronizing your tree with an Ancestry Member Tree.

Advantages

There are a lot of great advantages that comes with Family Tree Maker. Some of them are listed down below.

  • You can copy and paste facts, along with related source citations, media items and notes, from one person to another.
  • Source templates are organized by group and category.
  • You can choose from many attractive chart options.
  • Users can also easily publish your family tree on Ancestry.com, where it’s accessible to subscribers and people you invite.
  • New tools that lets you restore faded photos and color-code people in your tree.

 Disadvantages

There are a couple of disadvantages to keep in mind.

  • Poor source citations in reports.
  • Can’t create reports for publishing on your own website.
  • Some data doesn’t transfer properly when importing files from other genealogy software.

However, overall Family Tree Maker is great for users who like to create attractive family tree wall charts. It is really easy to handle too. It has a lot of advantages and has far better features in comparison to other genealogy softwares.

If you still not able to decide, you can read our other blog. We have compared Family Tree Maker software with 5 other genealogy software. So you can decide and use a software as you need.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

How to fix Slow and Freezes in Family Tree Maker

Slow and Freezes in Family Tree

In this blog we have explained how to fix Slow and Freezes in Family Tree Maker Software. if you read this blog and follow the steps below, you will be able to fix this issue. If family tree maker runs slow and freezes more than expected, here are the few steps to fix it.

Check the system compatibility first :-

  • Operating system for Windows computers – Windows 7 /  8 / 10
  • Minimum 900MB Hard disk space
  • 4 GB RAM
  • 1024×768 screen resolution
  • Operating system for Apple devices – OS X 10.10 or later, including macOS Catalina 10.15
  • 4GB RAM
  • 1280×800 screen resolution

    Compact the family tree file to fix Slow and Freezes in Family Tree

  • The compact tool within the program will help to compact file.
  • It will re-index the tree file
  • Also, will remove the unnecessary data
  • Optimizes the tree performance

    Merge duplicate individuals and source citation:-

  • Merge the duplicates to reduce the size of the  tree file.
  • It makes the tree file more efficient.

    Work Offline:-

  • If you temporarily disable the internet access and work offline can increase the performance of the family tree makes significantly
  • Click on the File menu –  second last option is to go offline.
  • In case of you do not wish to go offline, turn off automatic hints feature from ancestry and family search
  • Uncheck the boxes for “ Show hints from Ancestry and Family Search
  • Disable fast field – click on tools in the menu
  • Click on “ options”
  • Uncheck all boxes under “use fast fields for”

If none of the above steps help to improve the performance, then there is something else to correct on the device. It could be an antivirus software which might be a problem. The pending updates or recently failed update could also be causing the performance issue. Overall, the device tune-up and cleanup might be the cause. However, in certain cased the disk check must require fixing the sluggish performance. For more detailed diagnosis, the phone and remote support might be of great help to fix Slow and Freezes in Family Tree.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Ancestry update released on their covid 19 Study

Backing Up a Tree File in FTM 2017 and FTM 2019

Backup Family Tree Maker File

In the first place, Backup Family Tree Maker File manually should be a regular practice. Full backup of the tree helps to restore your tree immediately. It ensures that the changes you made on the tree can retrieved. While you do the full manual back-up, along with the tree information, media and the link to your online tree backs up.

Likewise, in case of your current tree file corrupts or has infections. You can restore the current backup and start to work on it again. Moreover, always backup your tree files manually before you do any big change. When you sync, merge, or update the copy of your family tree maker 2019, full manual backup is important. Please remember while Backing Up a Tree File in family tree maker software.

Where to back up the tree files while Backup Family Tree Maker File?

  • Normally, when you do the full manual backup. The family tree maker 2019 gives you the option to locate the place where you want to backup the file. Later, you can back it up on the computer in the given location or also on any external drive.
  • It is a good idea to regularly store the manual back of your tree especially on an external media like thumb drive or flash drive. External hard disk can also use to store the full manual backup of your tree if you Backup Family Tree Maker File.
  • By the way, one of the other ways to back up the tree file is on a cloud storage service like google drive. In comparison to back it up on hard disk, cloud storage is otherwise a good option. This helps  in cases where the internal hard disk crashes, or external media is not working for some reason.
  • Full backup files are the safest way to recover the tree data in case of any mishap.

Get Instant Support

Family Tree Maker 2019 is the most popular genealogy software. Many people use it. Even yet if you have some issue then you can contact the family tree maker support number.

Quick Read:-  How to Fix Broken media in FTM 2019

 

Free Update for FTM2019 – Family Tree maker Live Chat

Free Update for FTM2019

In this blog we have covered Free Update for FTM2019. Software update is essential. It helps in removing and fixing the bugs. Also adds new features to the software and remove the old unwanted features. You do not want to fall behind the time, right?

VERSION HISTORY – Free Update for FTM2019

Family Tree Maker 2019 launched on September 29th, 2019.

It was version FTM 2019 ( 24.0 )  Build 230. It was an original release.

Thereafter, the first update came in November 2019.

It was version FTM 2019 ( 24.0.1 ) Build 252.

More about 24.0.1 update :-

Important changes with Ancestry and Family Search have imbibed in this update patch for Family Tree Maker 2019.

Failed Sync Issue Fixed: Orange Status turned to Green Status

Earlier, in the original release of FTM 2019, there were undesirable effects of syncing the tree second time after the sync failed with ancestry. This patch update removes the shortfalls of the sync and orange weather status on the sync.

After installing the latest update, this problem has sorted out and you can resume syncing as the weather goes green.

FamilySearch Matches Fixed – After Free Update for FTM2019

In the latest FTM 2019 update, the matching changes happens easily without any obstruction. Earlier, the servers of Family Search were crashing, and the matching changes hindered.

Shortly after this update, FamilySearch will make matching changes on their side. And Family Search works just fine.

  • Before new FTM 2019 update, you must be sure of the fact that the Family Tree Maker is on the computer.
  • Recommended is to sync the tree to ancestry before you run the new update. Syncing will make sure that while updating the Family Tree Maker, if you encounter any mishap, your tree is safe and secure on the ancestry.
  • Manually compact your tree by going into the file menu and then do the manual backup. While backing the tree up, check the box for media and Restore Sync

Quick Read:- Free Update 24.0.1 for FTM 2019

Next of Kin Certificate on Family Tree Maker

Next of Kin Certificate

You can designate a successor to take care of your family tree, after you. Your family history that you have compiled would be accessible to your family member. You can do it easily by appointing a successor to your tree vault account with a Next of Kin Certificate.

Finally, it is a legal document and you can pass it over to the person who want to take the ownership. Besides, copy of certificate will allow the person to receive a copy of your family tree maker program and unique access key. It will be generated by Tree Vault with the instruction to access your account. Appointed person can recover and work on the family history after you.

Here are the steps to create a Next of Kin Certificate:

  • Log in to the Tree Vault account on your Family Tree Maker 2019
     
  • Then click on the Tree Vaulticon on the main toolbar
  • Or in the Tree Vault Cloud Services under the “Current Tree” tab of the “Plan”workspace, select “Next of Kin”.
     
  • On the “Next of Kin” tab of the “Tree Vault Account Manager”, click on “Designate Successor”.
     
  • In the “Designated Successor” fields, enter the full legal name and relationship to you of the person who is willing to take over the genealogy or you want to pass it on.
  • Similarly, in the “Alternate Successor” fields, mention the second person to whom ownership of the account should pass if the first person you have named is unable to take charge of it for any reason.

  • Then click on “Register Successors”. The names of the person you have appointed will be registered in the secure Tree Vault Next of Kin database
  • After that, a PDF file of the Next of Kin certificate generates.
     
  • If you want to create a printed copy of the certificate that you want to include with a will or give it to your designated successor, further you can click on the Print Certificate button.

Find an image below – This is an example of Next Of Kin Certificate from Cloud services. This image is only for reference purpose.

also read : How to back tree in family tree maker 2019?

How to Backup a Tree File in FTM 2019

Backup a Tree File in FTM2019

While you do the full manual back up, along with the tree information, media and the link to your online tree is also backed up.

Likewise, in case of your current tree file corrupts or has infections. You can restore the current back up and start to work on it again. Moreover, always backup a tree file in FTM 2019 manually before you do any big change. When you sync, merge, or update the copy of your family tree maker 2019, full manual backup is important.

Where to Backup a Tree File in FTM 2019:

  • Normally, when you do the full manual backup, the family tree maker 2019 gives you the option to locate the place where you want to back up the file. Later, you can back it up on the computer in the given location or also on any external drive.
  • It is a good idea to regularly store the manual backup of your tree especially on an external media like thumb drive or flash drive. External hard disk can also be used to store the full manual backup of your tree.
  • By the way, one of the other ways to back up the tree file is on a cloud storage service like google drive. In comparison to back it up on hard disk, cloud storage is otherwise a good option. This helps in cases where the internal hard disk crashes, or external media is not working for some reason.
  • Full back-up files are the safest way to recover the tree data in case of any mishap.

Read our blogFree Update for FTM2019.

Please note: Above all, auto backup made by the family tree maker program only backup the tree information. And do not backup media and does not contain the link to your trees. Therefore, do not rely on auto backup if you need Backup a Tree File in FTM 2019.

Also Read – Next of Kin Certificate in family tree maker.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

FTM Connect App – Family Tree Maker 2019

FTM Connect App

In this blog, we have covered what is FTM Connect app, how it works and if you need help. Where you can call for FTM connect family tree maker support.

If you have a question ” How will I be able to see my tree on my phone?” then read this blog.

Did you purchase family tree maker 2019?

It is important for you to have family tree maker 2019, In case if you want to use this feature. You can use this in Family Tree maker 2017 or in earlier version. Please click this link and learn to buy and install Family Tree maker 2019.

Setting up TreeVault Cloud Services to use FTM Connect App

As soon as you install family tree maker 2019, you will get an option to set up TreeVault Cloud Services. You will need to set up this service as this will be only source for you to see your tree on a phone.

Once you are done setting up your TreeVault account. You will need to open, your main tree. Now, you will need to create an antenna tree. Click on TreeVault icon as mentioned in the picture below.

If your tree is created as antenna tree in Family tree maker, then you will be able to see your tree on FTM Connect app.

Install FTM Connect in your mobile phone :-

If you are using an android device. Please go to play store and type FTM Connect in search bar and then click on first result. In case you are using an iOS device then you will need to go to app store and search for ftm connect. Install the software and open it. It will ask you to type your ID and Password for TreeVault account.

Go right ahead and type your ID and Password to login. Now wait for sometime and you will be able to see your Family Tree on a smartphone in family view.

Thats all you will need to do. See this is easy as pie. But If you still face issues follow the steps. Don’t worry, here is family tree maker support Live Chat. You can also contact MacKiev Technical Support if you like to.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Companion Guide Status for Family Tree Maker 2019

Companion guide Status

If you are reading this blog then you must be looking for  Companion guide Status for family tree maker 2019.

What is Companion Guide Status for FTM 2019?

It is a book that helps family tree maker 2019 user to understand the software. They can read and follow the instruction to use the software. Companion guide is face among Family tree maker user. You can learn how to create charts and use color coding in family tree maker.

Why it is not being dispatched by MacKiev?

As per MacKiev it is under production. As far as we understand, MacKiev either has a production house for companion guide status or they use a third party company.

Is there any alternate option?

Yes, There is till the time you do not know Companion guide Status. You can download a soft copy pdf version of companion guide. It is similar to what you will get in hard copy. Please find steps below to download the PDF version of Companion guide. So follow the steps :-

You can either download a soft copy of it or you can print it out using your printer. Please remember if you are going to print out, You will need a good amount of paper. There is 364 pages so print only if you are sure if you need it.

We wish we could tell you the Status but we are not sure. We chatted with MacKiev and we have the same answer ” there is no date”.

Do you need help since you do not have Companion guide Status

We are not MacKiev but we support family tree maker software and genealogist. This mean, we can help you with any issues you have with family tree maker. This also mean you really don’t have to pay. Do not wait for Companion guide Status, Just call us and we will help you.

Here is our family tree maker software support live Chat. Please chat with our Experts if you want to know more about us.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

How To Fix Display Issues in FTM for Windows?

Fix display issues in FTM

Do you want to fix display issues in FTM? Well, then you got to be glad that you are just where you ought to be. Here you will find perfect solutions only at one stop.

Before you begin with the process. You should know that Windows allows you to use the scaling feature. This feature allows you to increase the size of the text and other items on the screen. So when you use the scaling feature. In this way, Windows magnifies the size of the text and the UI elements to the scale that you choose. But if you do not find the text displayed in the correct manner, then follow the steps below to and disable DPI scaling for Family Tree Maker.

Follow the steps below to fix display issues in FTM

  • The first thing you must do is go to locate the Family Tree Maker. You can find this shortcut in start menu or desktop screen or on taskbar.

After that, you would have to right-click on the shortcut. Then go to select the ‘Properties’ option from the given drop-own list.

When you do that you will have the ‘Properties’ dialog window displayed on the current screen. After which you will have to select the ‘Compatibility’ tab.

You now have to go to check the ‘Disable display scaling on High DPI settings’ box, and then select the OK button.

  • And now finally you just need to ‘Restart’ your Family Tree Maker to confirm that the issue has been resolved or not.

Upgrade Family Tree Maker 1995/2005 To New Version Family Tree Maker 2019

Upgrade Family Tree Maker

In this blog, You will find out how to Upgrade Family Tree Maker 1995/2005. You can upgrade Family Tree Maker 1995 and Family tree maker 2005 to the Latest Version Family Tree Maker 2019, if the tree file is convertible.

Steps to Upgrade Family Tree Maker to the latest one

  • Launch your current Family Tree Maker
  • On the top left, click on “Help”.
  • Then click on “About Family Tree Maker”.
  • You will get the current Family Tree Maker Version with the build number, make a note of it.
  • Check if you can find the backup of the tree files.
  • Click on the “File” on the top left of the Family Tree Maker console.
  • Click on “export” and export it to the flash drive on your desktop.
  • Once you export the file to external media or the desktop of your pc, right click on the file (for windows pc) and click on properties.
  • In the properties box, you will find out the extension of the file.
  • Contact the FTM Support Team to get help on converting the file extension to the current format.

How to Install Family Tree Maker?

  • First buy the latest Family Tree Maker software from the mackiev.com
  • You will receive the download delivery instruction on the email with the download link.
  • Click on the link and download the setup file on the computer
  • Once the file is in the download, double click on the file to start the installation.
  • Once you Install the software, you will find the icon for latest Family Tree Maker 2019 on the computer desktop.
  • Click on the icon and launch the software.
  • Register your copy under your name, email, and home address.
  • For any help on upgrade and file conversion, contact the Family Tree Maker Support Number to speak to an expert.
  • Please do take a note, the phone and remote support service is a premium service which requires user to sign it up first before getting the support on the upgrade and file conversion.

Also read – how to rename a tree in family tree maker?

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support Number is +1-888-299-3207. So, you can call for help.

Also Read :- How can I create a safe digital family tree for our new generation?

                           Family Tree Maker About us

FTB file in family tree maker – Family Tree Maker Help!

FTB file in family tree

In this blog you will learn about FTB file in family tree maker. You only need to read through this blog and you will find all the relevant information and guidance.

What is FTB file in family tree maker?

FTB file type is basically associated with Family Tree Maker. Family Tree Maker helps to record and organise the information that you collect on your family. Users can create charts, calendars, scrapbooks, and heirloom-quality books as well.

What is the procedure for opening an FTB file?

  • You will need to find a right software to open FTB file.
  • If you do not have proper software. Then you will receive a message asking ‘How do you want to open this file?’
  • Then n case you are not able to open your FTB file properly, you should try and give a right-click or long-press the file.
  • After that, you have to click on the ‘Open with’ option and then choose an application.

You can use these software to open and convert FTB files:

  1. The Family Tree Maker by MyFamily.com
  2. Roots3 Index file

Then you have;

Online FTB Text viewer

And technical Data for FTB file Extension;

Solutions for solving the issues encountered with FTB files:

  • You should make sure that you associate the FTB file extension to the correct application
  • You need to right-click on any FTB file on your Windows and then click on ‘Open with’ > go to ‘Choose another app’ option.
  • After that, you have to select another program and then check the box as ‘Always use this app to open FTB files’
  • You then need to also update your software and it should open the genealogy files. This is so as it is the only version that supports the latest FTB file format.
  • You would have to search, for ‘MyFamily.com Inc.’ manufacturer site after you get to see the Family Tree Maker updates available.
  • Now you have to ensure that your FTB file is not corrupted or virus-infected.
  • Finally, you will have to get to the file again and then click to scan it with Google’s virustotal.co link.

We hope that the above information and solutions are helpful to get you started. However in case you face any difficulty with the same then you need to just take it easy and right away reach the experts at family tree maker support.
The team of technicians will guide you with the appropriate solutions and instructions. and will get you through the process successfully and resolve the concerned issues effectively.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- How to Find information for the family tree

Find information for the family tree – Family Tree Help

Find information for family tree

There are many ways for you to Find information for family tree. I will let you know the easiest one so you can start working on your family tree. If you don’t have an internet connection then you can go to a library or a research center in your community. We need to access the database and websites for you to get you started for genealogical research. I will list the websites that you can go to find details about your family. Not just the information you can get the certificate from these websites. The certificate confirms the information is correct so you will have strong proof of your information.

Find information for family tree : Please find the website’s information below

  1. www.freebmd.org.uk
  2. www.ancestry.com
  3. www.familysearch.com
  4. www.findmypast.com

To use these websites, you need to sign up and some of their services are premium, so you suppose to pay for their premium services. All these websites have a good amount of information that can give you detailed information about your ancestors or past family details. These websites also help you create an online family tree. Ancestry.com is the best-recommended website, ancestry.com also works with family tree maker very well.

You can also start with obituaries

It wiser to start with obituaries. Obituaries can be a good source of information that you can collect about a different family. Incorporating parents, other family members like cousins, spouses, and date of birth, date of death and location etc.

Search death indexes. There are government website and Find information for family tree.

Because of privacy reason or monetary restrictions, death records are prohibited to publish online but if you go to the concerned authority to know about a currently deceased person, you may get information.

You should check out cemetery. This is a good place to get information.

There are a lot of websites who put death records of a person with a cemetery name, person name, photographs

There are many other ways to find ancestors information, but these are a slow process and takes a long time for you to research or find more about your family past. As far as I know, we suggest going to ancestry.com and research.  If you need an expert advice, please call Family tree maker support or ancestry.com support.

You can read more about the family tree on our website homepage. We have covered many topics there. You can also read our latest blog post – GEDmatch in Family Tree – Family Tree Maker support!

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- FTB file in family tree maker 

Move a Tree from FTM2014 to FTM2017 From Windows to Mac!

move a tree old to new FTM

If want to learn how to move a tree from Family Tree Maker 2014 from Windows to FTM 2017 on Mac. Then this is just the perfect blog for you. Here you will definitely find all the topmost solutions at one stop. Please read from start to end so you will not make any error.

How to take back up of your tree so you can Move a Tree from FTM2014 to FTM2017?

  • Open the family tree maker, Please select the tree you want to take back up. Then choose the ‘Backup’ option from the ‘File’ menu.
  • Next, you need to choose a proper location for saving the backup file. Click on the ‘Removable media’ tab if you would like to save your file to a USB drive. You can also choose other removable media of your choice.
  • Now in the ‘Include in backup’ section. You need to select the items that you would like in the backup.
  • If you would like to include your photos and other media. Please click on check box to select media file.
  • If you find that the current tree has been linked to an online tree on Ancestry.com. Then you need to select the ‘Allow restored file to resume syncing’ checkbox.
  • Doing so will allow you to have the backed-up tree to re-link automatically to the online tree when it gets stored on your Mac. After which you have to click on OK.
  • After that, the backup file with the . ftm extension will get saved to the specified location.
  • Now finally you can move the backup file to your Mac computer (E.g.: a USB drive) and then place it in a proper folder in the ‘Finder’

How to restore a file from a backup in Family Tree Maker 2017?

  • Go to open FTM 2017 on your Mac, and then choose the ‘Restore’ option from the File menu.
  • Then you need to go to the location of the backup file that you created in your FTM 2014. You need to select it and give a click on ‘Open’
  • You now got to select the ‘Restore sync files’ checkbox, after click on the ‘Restore’ button.
  • This will restore your tree. click on the sync icon that is in the upper-right corner. Click on Sync Now as soon as you get a message to click on sync now.

The above-mentioned method is absolutely effective to help Move a Tree from FTM2014 to FTM2017 from windows to Mac. However, if you face any problem in doing the same then you can chat With our Family Tree Maker Support Experts right away.

Quick Read:- How to Sharing Ancestry DNA Results

Sharing Ancestry DNA Results – Family Tree Maker Support

Sharing Ancestry DNA Results

What Is the Accurate Procedure For Sharing Ancestry DNA Results? Have you been searching for a proper guide to be able to share AncestryDNA results? Then you must know that you are in the perfect place as here you will find all the solutions only at one stop. You’ve just got follow through the instructions carefully to get the correct result.

Steps to be Sharing Ancestry DNA Results:

  • First of all, you would have to go straight to your DNA home page. You can do so by clicking on your DNA Results Summary. There is drop-down menu, that is right at the top of the menu. (it is a pink arrow)
  • Then you need to click on the Settings. Which will be at the top right of the displayed page (this is also a pink arrow).
  • After that, as you are on the Settings page. You need to scroll down until you come across a box that is titled ‘Sharing Preferences’.

DNA Ethnicity and Matches in the ‘Sharing and Preferences’

  • You then will have to click on the down arrow. Which is right next to the ‘Change’ option on the right side. (it is as ‘My red arrow’).
  • Find more steps for blog – Sharing Ancestry DNA Results Next on the displayed page that appears. You must click on the plus sign that is next to the ‘Add a person’ option. For which you would have to look at the end of the page.
  • Then again on the page that appears you need to put the username or the email address in the box. if you do not remember you can choose to send a message to your relative on Ancestry and ask user name. And then if they reply. You will get to see their username on the email that you will get from Ancestry.

Ancestry Account for Sharing Ancestry DNA Results

  • You now need to select the access that you would like to have. You should also opt to leave your ‘Viewer Box’ checked to allow your relative to see your information. To do so, you need to check the ‘Collaborator’ tab, if you are working with a person that you like to have the ability to add information to your matches such as; notes, stars, or groups. If not you can just check the ‘Manager’ option if you only want to completely manage your DNA along with getting messages?
  • At last, you’ve just got to click on the green ‘Send Invitation’ button – This will allow your relative to receive an email along with the subject line saying ‘You have been invited to access Kitty Munson’s AncestryDNA results. You are then good to go.

The above information is absolute and the steps should definitely help you learn how you should be Sharing Ancestry DNA Results. However in case you encounter any sort of issues then you just immediately get in touch with our Family Tree maker Experts without any delay and they will surely guide you with the appropriate solutions.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Move a Tree from FTM2014 to FTM2017 From Windows to Mac!

Merging Duplicate Facts in Family Tree Maker Software

Merge Two facts in FTM

Learn how to merge two facts in FTM and how to get family tree maker technical support if you need it. Please read from start to end and understand it.

Do you want to know if it is possible? Yes, it is possible for family tree maker. Please follow the instruction below and you will be able to merge all the duplicate facts or two facts which has different value.

Please follow the steps below to Merge Two facts in FTM.

  • Open Family Tree Maker 2017.
  • Select the tree you want to work on.
  • Open the fact, you think has two or more facts.
  • Right click on fact and there is option “Merge Duplicate Facts”
  • This is how you can merge two facts.

Note: Before you perform this merge duplicate facts option. You will need to read the information properly. Because once you merge the information, you may not have access to the other information. Make sure to back up your data so you will not lose it. As soon as you have data backed up then Merge Two facts in FTM.

For example – You have two birth places for one person, and you would want to merge these two places as one. So here you will have to select only one place and that information will stay in your FTM.

One thing Family Tree maker user should always remember to do, backing up your Family Tree maker each time you are making a change in it. So, if anything goes wrong, you will always be able to restore your data back to previous back up. You can back up your data on either external hard disk or you can save it on cloud based back up.

To get Family Tree maker support, Call our Family Tree maker support number.

In case of anything goes wrong while you are trying to Merge Two facts in FTM. You can call our Family Tree Maker support number +1-888-299-3207. Our premium Family Tree maker support service can allow you to get help from an experienced Family Tree maker tech support person. Please remember this is not a MacKiev number. Our family tree maker support number +1-888-299-3207 is available for family tree maker users.

Also Read:- Repairing a Family Tree Maker File

How To Fix Missing Media And Corrupt File In Family Tree Maker

Fix missing media in family tree maker

In this article, you will learn how to Fix missing media and corrupt files. if you want to learn about FTB Files then click this link.

Here is the steps below to Fix missing media and corrupt file. Media files are also an important element of Family Tree Maker. As it will show you the picture of the index. Also document about that index, Media files on FTM2017 can be .jpeg,. png , .pdf etc.

When this files are missing or corrupt from the source destination or computer. These files won’t show up on tree and instead of it it will create an icon of a magnifying icon on media tab of FTM2017.

When you click on these files we can see it says “file not found”. So before moving your media files from one folder to another. We have to be very careful. We have to mention the new directory to FTM2017 media tab in order to avoid from these kind of problem.

how to fix missing media and corrupt file in family Tree Maker?

You can find the missing and corrupt files of media under Media tab. This is where you will find all the available media and related files of your tree.

Also there is a folder created on you document by default as Family Tree Maker under this folder you can file a folder of media with your tree names. So you can change and modify your media file from here too.

In order to prevent from this kind of problem first of all please do a full back up when your tree is in good shape.
Because in future if any problem come across you can do restore using this backup file.
Secondly whenever you scan your computer for viruses using any anti-virus program, please be careful before you delete or the move the files to quarantine the result of the scan because that file can be of your media too so please be careful for it .

Read How to fix display error in Family Tree Maker?

The best way is to keep you tree without any problem is backup of your tree. you should back up your tree, when your tree is on good shape. Please make sure when you do backup you include media and citation as well .
If you need an expert help, You can chat with our  FTM Support Live Chat.

Ancestry Media Sync Issues on FTM 2019

ancestry media sync issues

If you are facing ancestry media sync issues on your Family Tree Maker 2019, then this article will help.

How to fix the sync issues of your Family Tree Maker?

In case you have added your own media directly to your Ancestry tree on Thursday, Friday, or Saturday. And after you synced this may have caused proxies in your FTM tree for the items.

However, this did not happen when you added media to your FTM tree. This only affected the user-contributed media. Unlike the source media such as the census images.

Other ancestry, source images downloads through different procedures that Ancestry says it is unaffected. That if you have added your own media to an Ancestry tree between Thursday & Saturday (causing you to end up with proxies in your FTM for those elements).

Delete those elements from the Ancestry tree. And after you need to re-attach them again and then sync.

Are you still facing ancestry media sync issues?

Although it is a report by users that the fixes made by Ancestry over the past days have resolved the syncing issues and the users were able to sync once again. But unfortunately, this has not been the same case for other users.

This may be that only those users with a chronic syncing problem that has been troubling for a while, and not problems that just popped up over the past week.


Well, if you are one of those users then you must contact the tech and get aid through ‘Live Chat.’

How to get through a direct Live Chat?

Get the syncing issues resolved, you can directly chat with the available agents and they will help you accordingly. But for which you need reading the sync through recommended troubleshooting steps, so that you are ready for your chat session.

You need to first go to the support.familytreemaker.com link. Then on the search field enter ‘Sync’ then press to return. Next, you got to read the articles on Sync Best Practices and troubleshooting.

Now on the search field enter the ‘Live Chat’ Go to open the Live Chat article now.

This blog has a direct link to be able to go to Live Chat along with the timings when the desk is open for a Live Chat.

We hope by now you have all the solutions to the ancestry media sync issues. But, if not so and you have some other related queries, then feel free to contact Family Tree Maker Support Live Chat right away without any hesitation.

 

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Learn to download a Family Tree from Ancestry.

How to Download a Tree from Ancestry to Family Tree Maker

Download a Tree from Ancestry to FTM

Are you searching for steps to be able to download a Tree from Ancestry to FTM 2017 for MAC? Then here we will guide you with the appropriate solutions that are effective. You’ve just got to read along with this blog. The Family Tree Maker 2017 for Mac allows you to download the tree file directly from Ancestry. You only need to link your local and online tree and sync them.

Here is Steps To Download a Tree from Ancestry:-

Firstly go to the upper-right corner of the application window and click on the three-leaf Ancestry. Then from the pop-up menu choose the ‘Download from Ancestry’ option.

Click on link to learn about ancestry media sync error

You can also go to choose New from the File menu. After that click on the ‘Download from Ancestry’ option. You will be able to Download a Tree from Ancestry to FTM (Family Tree Maker 2017 or Family Tree maker 2019).

Now on the displayed screen. ‘Download from Ancestry’ dialog will open. On the left side, you will see a list of trees in your Ancestry account.
You have the options sort the list of trees by name, date of creation, date of last modification, or status according to your convenience.
If you would like to reverse the sort order Then you can do so by clearing the ‘Sorts in ascending order’ checkbox.
To be able to view a tree on Ancestry before downloading. You need to select the tree from the list and then give a click on the ‘Show Online Tree’ tab.
Then if you want to delete an unwanted tree, you will have to select it first and then click on the ‘Delete Tree’ button.

Note: You need to be careful that you do not delete a tree that may be needed as this is not reversible. To stay on the safe therefore you are recommended to keep copies of your tree.

Synclogs in family tree maker- sync-logs & back-up Support

SyncLogs in Family Tree Maker

In this blog, you will learn what should you keep the names of back-ups & sync logs in family tree maker. Please call the family tree maker support number if this information does not work for you.

Are you troubled not being able to think clearly on what to name the ‘Backups and SyncLogs in your Family Tree Maker? Then you should now be glad that you are on the right site and the perfect blog. Here you will get top-notch solutions that are effective.
Now you’ve just got to have a look at the below steps, and then by following them you can similarly name the Back UPs and Sync Logs;

For using the SyncLogs in Family Tree

For the main working file, you can give it a main name for example; ‘Master’.
Then you are required to see the version of the family tree and according to that, you can use Master_2014_1_1510.
Next, if you want to rename it then you can easily do the updates in their name.
For updates, you have to visit the select tree option.
There you need to go to the upper left of the plan workspace.
Here you can rename your tree.
So whenever you want you can rename your SyncLogs in Family Tree according to your wish.

For the Backup of your Family Tree Maker

  • So for backup, you can use the default filename i.e. YYYY-MM-DD.
  • Please write the number of the version.
  • It will look something like 2020-03-03-1510.
  • After adding the facility of backup. Your file will update according to month and time within 24 hours.

Thus these are the steps by which you can easily set the name of Back UPs and Sync Logs. Now the above solutions are useful and the best to help you get over with the procedure as soon as possible.

If you encounter any problem when you go through the steps. You need to immediately get in touch with the team of experts at Family Tree Maker Support number. And you will experience the best services here as the techs are available at all times to assist the users. So you need not worry instead just give a dial to the team without any delay.

Also Read – How and why you should create family tree?

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Tolerating Tree Invitation in ancestry – Family Tree Support!

Tolerating Tree Invitation in ancestry

Learn Tolerating a Tree Invitation in ancestry. When somebody sends you an encouragement to see their tree. You will get an email welcoming you.

Get more information for Tolerating Tree Invitation in ancestry.

  • In your welcome email, tap the tree name connect.
  • Sign in to your Ancestry account. On the off chance that you don’t have an Ancestry account. You can sign up for ancestry account without paying anything. Once you have an ancestry account, you will be able to see the invited tree. So you should sign up for ancestry if you don’t have an account.
  • If you’re as of now marked in to a record when you tap the connection then you’ll be taken straightforwardly to the tree.
  • View the tree.
  • Once you acknowledge the welcome, the tree will show up in your Ancestry account under the Trees tab.

Overseeing Invited People.

In the wake of welcoming somebody to your tree. You can simply change their job or end their entrance.

  • To roll out improvements to a welcome email. go to the tree you’ve shared and tap the tree name in the upper left corner.
  • In the drop-down menu, click Tree Settings.
  • To change somebody’s job, tap the Role menu for somebody you’ve welcomed. Check or uncheck the Can see living individuals’ box, to permit or keep somebody from survey the living individuals in your tree. To end somebody’s entrance to your tree, click Remove.
  • Click Save Changes so you can save your changes.
  • if this blog ( Tolerating a Tree Invitation ) doesn’t work for you then, You should chat Family Tree Maker support so you can get from live tech.

To know more about family tree maker software you can also read our previous blog Unable to convert file – Family Tree maker old version to new version!

Sharing your ancestry tree – Family tree maker support Live Chat

Sharing your ancestry tree

Sharing your ancestry tree

  • On Ancestry website, tap Tree tab and select a tree.
  • on your Tree, tap the Tree name menu in the upper left corner and select Sharing.
  • To enter the beneficiary’s email address, click Email. if you have just their username, click Username.
  • The welcome will be conveyed by means of email whether you enter the beneficiary’s email address or username.
  • Enter the beneficiary’s email address or username into the field.
  • Add multiple email address or user name.
  • You can choose which job you need the individual to have. So they will have limited access to your tree.

Here is what all information, you will be Sharing your ancestry tree with someone.

Guest

  • Guests will view and add remarks to a family tree. Visitors can’t consequently see living individuals.
Contributor
  • Contributors will view and include remarks. photographs and stories to a family tree. They will not evacuate content or alter existing tree substance, and they can’t consequently see living individuals.
Editor
  • Editors can view and include individuals, records, remarks, photographs, and stories to a family tree. They can likewise evacuate and alter existing substance. Editors can naturally see living individuals.
  • please click Include an individual message field on the privilege to include a message.
  • To send the welcome, click Send Invites.
  • Beneficiary will get an email with the subject “Come see our family tree on Ancestry.” If they have an Ancestry account and are signed in to it, the connection in the welcome will take them to your tree. if person does not have an account with ancestry then will need to create an account.
  • Once your welcome has been acknowledged. your tree will show up on the Trees drop-down menu in the beneficiary’s record.

This is all for our blog “Sharing your ancestry tree“. Then You should chat Family Tree Maker Experts.

You should also read our blog – How to reset Family Tree Maker 2017 to default?

How to fix Syncing Problem on Family Tree Maker 2017 with Ancestry

Sync issue between Ancestry and ftm2017

In this blog, We have explained how to fix Sync issue between Ancestry and FTM2017. Due to high traffic on the Family Tree Servers sync may not happen. It may give you the errors or slow down the sync process.

When you face problems in viewing the tree in Family Tree Maker 2017 there is a possibility of you not able to synchronize your trees as well. You can wait for and try it later.

The reasons for Sync issue between Ancestry and FTM2017:-

  • Internet Issues
  • Sync Change Log Issues
  • Software Issues
  • Media Sync Issues
  • Restore Issue
  • Re-Download Issue
  • Syncing FTM to Ancestry

Internet Issues

Various internet service providers have different connection speeds. The variation in internet speed may cause a problem with syncing, which however is a natural phenomenon. There are three types of internet connections:

  • Dial-Up Connections – Slowest
  • Satellite Connections – Variation in speed
  • Cable Connections – Overall good but may slow down during peak hours

So, try to opt for the best internet connections available to make sure you do not have any issue.

Sync Change Log Issues

If you see that the change is huge and which you did not have made in the Sync Change log window, you may better contact the technical support for immediate help. Since our experts are well versed with such issues, so they better find out if what exactly is going wrong.

Software Issues

Software like Antivirus, Firewall, etc. may affect the sync on Family Tree Maker. Since these software checks on downloads and uploads and while synchronizing Family Tree Maker it may check on those downloads and uploads and hence may block the activity and result in error. You must contact the technical support at once. This could be one of the Syncing Problem FTM 2017.

Media Sync Issues

Those beautiful and rare pictures of your ancestors and of course their stories in your family tree sync separately from the rest of the information. More of those photos and stories the longer the sync time would be. You can check media download progress. it could be one of the problems synchronizing family tree maker 2017.

The media in your tree file synchronizes separately from your tree data. Additionally, the more media you have in your tree, it would take a longer time to complete synchronization. Even if you are no longer seeing the Media Processing status bar at the top of Family Tree Maker, your media still may be synchronizing.

If you have bad media, it may interfere with sync.

You will have to go through the Media workspace in Family Tree Maker and check each file to see which one(s) caused the problem. After that, remove the file(s) from your media collection and it should fix the issue and you will be able to sync your tree again.

Restore Issue

The good practice of using the family tree maker is to back up the data periodically. The latest backup should be full and frequent. Persistently having a problem with syncing. Go ahead and restore the most recent full backup.

Re-Download Issue

Do not have a recent backup? You can go for re-download your tree as a new one. In one of the scenarios, where there is information in your Family Tree Maker that has not yet synchronized, but you have had to re-download the tree as a new FTM tree to fix the sync issue.

Syncing FTM to Ancestry

Let us says you can synchronize the information but not able to backup or you are not able to upload and link your tree from within FTM. In this case, you would have to contact the FTM Technical Support Number to speak to the expert so you can get best solution.

You can also read our important blog – How to Make family chart in family tree maker software?

Learn About Family Tree Maker Chart

Family Tree maker chart

If you are on this blog, then I must say you are a family tree maker lover. You love to make your family tree maker chart and want to know about your ancestors.

Creating your family tree maker chart and organizing it is fun to do but deep down you know it is never easy to manage and organize FTM charts. On the other hand, if you are among the ones who prefer to do it manually then it takes a lot of time which doesn’t guarantee you the correct results.

Learn More FTM Charts

Don’t worry about it. Here we are going to discuss how to make your family tree in an easy way. If you are a tech-savvy guy then you might found this information easy but if you are not then we will try to explain things as much easy as we can.

If you have good handwriting then you can easily draw your family tree in an easy way on a chart paper. Now if you have a large family with tons of information then you need professional software to handle this request.

The professional software provides you with many advanced features that help you to organize your family tree maker chart.

Does this software has trial version?

Yes, They do For a better understanding of the software, you can start with the trial version of the software. All you need is to put the information about your ancestors. The software will guide you throughout the process.

Even if you found any difficulty in using the software, you can contact us for family tree maker tech support. You just need to call on our toll-free number: – +1-888-299-3207.

Also read – How to recover lost family tree maker 2017 icon?

Fix your Browser issues with Ancestry

Browser issues with Ancestry

Here are few things that you should do just to investigate it and see if these steps fix your problem.

Sometimes you want to go to ancestry.com and but if there is a problem with either your security system or browser, you will not pull up the content on the website – ancestry.com

Clean up your internet browser to fix Browser issues with Ancestry

Internet Explorer –

  • Firstly, Press and hold Windows Key and R together and you will see a small “Run” box
  • Type in “inetcpl.cpl” and press ok
  • You will see “internet properties” box
  • Please check the box “delete browsing history on exit” and click on remove.
  • You will have another popup with checkboxes, you need to check all the checkboxes and leave “password” checkbox.
  • If you do check password box as well it will remove all the passwords that you have saved on your internet explorer.
  • Click on “advanced Tab” which is on the very top right corner.
  • Please click on restore advanced settings and click on reset.
  • Click on reset and you have cleaned up your internet explorer.

These steps should fix your fix browser issues with ancestry. If your default browser is internet explorer, then you do not have to clean up any other browser. But if you would like to clean up google chrome as well, please follow the steps below.

Google Chrome –

  • Open chrome browser
  • Press and hold CTRL and H, you will see chrome history.
  • Click on clear browsing data and click on advanced.
  • Check all the boxes and leave password box unchecked.
  • Click on clear data. This will clear all the cache and cookies from your chrome.

If these steps do not fix Browser issues with Ancestry and you need help from Family tree maker support or ancestry.com support.

You should call on family maker support number +1-256-286-0048 so you can get help. Our professional will investigate the issues and fix them for you.

Make a Family Tree Maker Free with Online Software

Family Tree Maker free

If you want to build your family tree maker free. Then read this blog from start to end and you will be able to build your family tree maker free.

List of the company who provides Family Tree Maker free

Family Historian:-

Family historian provides 30days trial and after a 30days trial, you will need to purchase a license to continue using this software. You can try to use it and see if you like this software. Since you are looking for a free family tree maker then this will not be a good option. you can check the next software.

MyHeritage:

This company provides family tree builders for free but with limitations. You can add up to 250 people only with a space limit of 500MB. if you want to add more people, you will need to upgrade to premium service.

RootsMagic :-

if you are looking for 100% free software then RootsMagic may end your search. RootsMagic is one of the well-known companies that provide family tree makers for free. It has limitations though but what can you get for free. If you compare paid vs free version then you will find all the basic features are there. Instead of going for paid, you can use the RootsMagic family tree maker for free.

Legacy 9.0 :-

If you are not happy with RootsMagic and you still looking for Family tree builder software for free. You can try legacy family tree 9.0. Remember it also comes with limitations. It has fewer features than the legacy 9.0 deluxe version but even the basic version has good features included. So the people who want to use it for free, this app is one of the best programs.

Note: There are other software company but either the feature of the software is not as good, This is my persona experience and I do not wish to demean any company.

What if the company stops providing free versions?

Good question, here is my advice for the user who is all using the free version of the software from any company. You should make sure to take back up of your tree so you will not lose your data. Your family tree maker data is very important as you spend your precious time collecting them. You should also export your tree as a Gedcom file. This will help you preserve your information in a format that you can use in the future. Most of the companies can import Gedcom files and you can access your tree.

If Do you Need any help you can contact us our Family Tree Maker Technical Experts or Make your Family Tree Maker Online. You Can Chat or Call with us our toll-free number is +1-888-299-3207.

Family Tree Maker for Multiple Computers

Family Tree for Multiple Computers

What if you have multiple computers?

For example, if you have multiple computers and you want to use Family Tree on all of them? You need to buy the Family pack to use the license on up to three devices.

We use the Family Tree Maker on one Windows laptop and on MacBook Pro or iMac. Using Family Tree Maker on other devices requires the license for that device. And getting multiple licenses is not at all expensive.

By buying the economical Family Pack, you get 3 Computer License of Family Tree Maker. In addition, it costs $20 to buy a family pack.

The license for one pc is $79.99 for online download, and Family Pack for up to 3 computers would be twenty dollar more ($79.99+$20.00=$99.99 for online download up to three devices).

  • You can install it on up to three computers.
  • It can be a combination of Windows PC / laptop or MacBook Pro or iMac.
  • In case you are using Family Tree Maker on a desktop and laptop on the same platform with a single user, there is no need of buying Family Pack.

How to buy Family Pack for Multiple Computers

You can buy a family pack license on the website. For instance, there are two scenarios where you buy the family pack.

When you already bought one license and want to add more devices or when you do not have the license for FTM 2019 yet and want to buy the three licenses in one go.

  • Visit mackiev.com to buy the FTM 2019
  • Click on buy now
  • You will three options to buy the FTM 2019 –

Online Download, with CD/DVD & with USB

  • When you chose which out of the three options you for, click on next
  • On the next screen, you can go for the family pack and complete the order

Above all, If you already have bought FTM 2019 license and want to get a family tree pack for multiple computers, go to FTM 2019 upgrade center and verify your credentials and click on the next screen to opt for the family pack.

For any further help, Call us our  family tree maker support Number +1-888-299-3207 or Live Chat with our Family Tree maker Experts.

Quick Read :- Troubleshooting TreeVault Issues

Family Search Login in family tree maker

FamilySearch in family tree

In this article, we will Learn how to use FamilySearch Login in Family Tree Maker 2017? We have detailed information below how to and for what purpose someone uses FamilySearch with images explaining how you can login.

  • What is FamilySearch in Family tree maker?
  • What is the use of FamilySearch?
  • How to use FamilySearch?
  • Features of FamilySearch!

What is FamilySearch?

When you hear FamilySearch. The first thing may come to your mind is, this must be related to genealogy. Yes, FamilySearch is genealogy organization. The genealogical society of Utah found Familysearch.org in 1984. The church of Jesus Christ of latter-day Saints, later ancestry took over. So now ancestry owns this website.

Use of FamilySearch in family tree maker?

FamilySearch can be used to find family information, records and facts. You can rely on these information as they are provided with proof and facts. If you are using Family Tree Maker 2017 then you can use familysearch.org. You can get automatic match suggestions for FamilySearch.

Note: You can always choose between FamilySearch and Ancestry.

How to use of FamilySearch?

To use FamilySearch, user must have Family Tree Maker 2017 need to login to FamilySearch. If you are logged in to FamilySearch within Family Tree Maker, you will be able to get hints from FamilySearch.

Please follow the steps below to use FamilySearch

  • To login, please type your user name and password and click on sign in after. You will be logged in to family search in family tree maker.
  • If you do not remember your password, then click on the link in blue color that says forgot your password.
  • Familysearch.org will send you a link so you can reset the password. You can create a password and log in to your account.
  • If you do not remember the user name, please click on the link that says username. It will ask you to put your email address and if you provide the right email address, Familysearch.org will send you, your user name and you can reset your password.
  • If you do not have an account and want one then you should go to familysearch.org and create an account.
  • Once you have your account registered with them, then you can log in and use FamilySearch in your Family Tree Maker 2017. Isn’t that simple. 

Are you still facing difficulties to get this done. Here is a Family Tree Maker Support Live Chat.

If you are looking for any help regarding Family Search Login in family tree maker software then visit our Website Family Tree Maker Support. You can call us our Experts +1-888-299-3207 and Get the Best Solutions. Now Live Chat is available For the customer. Live Chat is Easy, Ping your Message and our Technician will help you.

How To Use Family Book Creator – Family Tree Maker Live Chat

Family book creator

Family book creator is a plugin for Family Tree Maker software. It helps users to create a book of family history.

Do you have family tree maker software?

If the answer is yes! Then you can use it to create a book. Do you want to print a book of generations, person’s facts, and images? If yes, then this plugin helps. You can print out your books and show them to your family reunion. This is amazing to show your arduous work and research of family history.

User can use the family book creator plugin if they have family tree maker software, so you can use it with software

FTM 2017 or FTM 2019 will allow you to use this plugin. You should make your computer allow these formats mentioned below

  • RTF
  • DOCX
  • DOC
  • PDF
  • EPUB

Are you planning to use this plugin?

So, you should know, you can print out both sides of the book and get the book binding done. People can create a book using this plugin with the data you have in your family tree maker software.

If you add new people to your family tree. Your plugin will be updated automatically. Besides, it will also help you automatically to update people in the book and people will be renumbered. Without any extra effort, you can easily set up the Family Tree Book to let you and others have all your research in one place.

The advanced features of the plugin are: –

Family Book Creator can directly access the information stored in the FTM database since the plugin is firmly unified.

It supports the output of documents in multiple formats. Also, in platform-independent formats. Plugins update all the content that you put in your family tree maker software. With the help of this plugin, you can break the long documents into smaller ones to work on each document in detail. So, you will have better books for people to read.

  1. There are predefined styles that you can use for the text sections in the narrative report.
  2. Stipulating the resolution and quality of the images is possible. So, you can alter the size of the document.
  3. Helps in faster course-plotting between parents and their children in the generated documents, by generating the hyperlinks. So, it is easier for the user.
Family book creator support multiple languages, so it will be easy for user: –
  • Danish
  • Dutch
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Spanish
  • Swedish

If you are not able to use family book creator and you think you need expert help, you can contact us anytime so our technician can help you.

 If you call, you will get instant help so call our Family tree maker support number

Discounted price for FTM 2019 || FTM 2019 Support

Discounted price for family tree

The first way, if you have an old version of family tree maker 2017 running on your computer. You need to click on help and click on about family tree maker 2017. This will tell you the version of the family tree maker that you are using. The next thing you need to do is to go on the Family Tree Maker upgrade link.

How to buy Discounted price for FTM 2019 Please type your first name, last name, email address, your state and version of family tree maker you are using. Fill up the form with all information and then click on verify user so your information will get verified. If all your information is correct, family tree maker will give you discounted price to purchase family tree maker 2019.
if you have not supplied right information, it will give you two choice to make. First to get upgrade offer and second one to submit your purchase payment receipt. You can select the first option that says to get upgrade offer and fill all your information and make the payment and you will have discounted price.

do you want to buy anything else if yes then, Please follow below instruction.

Do remember to select/unselect offers for a lot of stuff that Mackiev offers you, for example, T-shirt, coffee mug, photo frame. I personally would not recommend you buy them but if you wish to you need to check these items out and purchase. if you are not able to get the discounted price for family tree maker 2019, you can chat our family tree maker support, Technician.

Also read : How to use family book creator?

Descendant chart in FTM – FTM Support +1-888-299-3207

descendant chart in FTM

In this article, We have explained how to prepare a descendant Chart in FTM. With new Family Tree Maker 2017 it is now easier to create your descendant report.

Also easy to create chart and you can customize you chart before you generate the report with many new customization tools which is included with the new FTM17 software like Inserting Picture, increase the size of fonts, chart vertical view etc. With all this many new tools added on the new FTM2017 it’s now easy to create and generate descendant Chat in FTM.

The steps we use to Descendant chart in FTM 2017

  1. Open Family Tree Maker 2017
  2. Load the tree which descendant report we are going to generate
  3. Click on Publish option from the upper tab
  4. On the left hand side we have all the option to choose what report you want
  5. Select chart from the option
  6. Select Descendant chart in FTM
  7. After selecting chart now you can customize you chart view setting
  8. Last this is to generate it

These are the steps that we performed in orders to generate a descendant report of your tree. Also sometimes it takes times to generate report it depend on the number of generation descendant report we are generating.

Please wait until it’s been generated , If you have a good computer configuration then your report will be generated fast. If you have slow computer with low configuration, It will take time.

Tech Support required in some cases :- Call Now

We have seen in some cases, the computer does not respond when you try to generate the process. In these cases, you should call Family Tree Maker support to get help. Our technicians understand your issues and guide you accordingly to get the best support experience. Please chat or call our Family Tree Maker Experts.

Please follow the steps below:-

  • Open family tree maker software.
  • Open the tree and select the person name, you want to create a report of.
  • Please click on the link according to what shown in the picture below. 
  • This is where you will get all the options to change your “descendent chart” box and line styles.
  • You can create different styles and save Them for the future as well.
  • You can change the font size and styles from here too.
  • If you are facing these issues then, you should not use saved settings. Because if saved settings are wrong that means you will keep using the wrong settings.

Then please follow the steps below:-

  1. Check for windows updates. If your windows update is not working. Please fix them up as your computer files should be up to date. If your windows updates are up to date, then please follow the second step to fix the Descendant Chart issue in FTM.
  2. Press the shift key and hold it down and while you are holding it down, open Family tree maker software. You will have two options select the “temporary default settings”. This will open your FTM in default settings that mean all your settings will be changed and will be back to normal.

How to Delete Multiple Persons in Family Tree Maker

Delete Multiple Persons in FTM

In this blog, you will learn how to Fix Delete Multiple Persons in FTM. Need any Help Chat with our Experts.

Lets learn and Delete Multiple Persons in FTM

If you see Delete multiple persons in FTM with same name. if you have not created them but it was a system generated. therefore you need to delete multiple person. Use any chart in publish workspace in family tree maker.

It is always better for you to keep only those people in the chart from your own family. You can work on the chart and narrow down the list. If the chart has list of those people which must be remove, you need to click anywhere over the chart and select

“Delete from files>selected persons” in the chart.

You can also select individual person. You can also select all person by holding ctrl and left mouse click. And then delete in same way by clicking on

“Delete from files>selected persons”.

Before you make any changes to your family tree make, you need to make sure to back up your family tree maker or it may cause data loss. In most of cases FTM data can be found on computer by data recovery experts but this is advisable for you to back up your family tree maker.
This is all for you to fix Delete Multiple Persons in FTM. Please comment and let us know if we were able to help you.

If you are not sure of what is the process or if you are not able to follow the process

You should always call Family Tree Maker support. To get help for Delete Multiple Persons in FTM. we are 24×7 tech support for family tree maker. This is to make sure you understand this is premium support and we charge for the service. Family tree maker support has been helping customer since years now. Please chat or call our Technician +1-888-299-3207.

You can also read our very informative blog – Descendent Chart in family Tree maker.

Color Coding is the Best Features in family tree maker Software

Color coding in family tree

Let me guide you, How you can use Color Coding in FTM 2019 software and look even more beautiful than what it is right now. Color coding has been improved in FTM 2019 with two new features. You can now:

Color coding in FTM 2019 Step:-

  • Open family tree maker software by clicking on icon on your computer desktop screen.
  • Click on color coding on the top bar right corner first icon.
  • Select the person that you would like to give color to.
  • You have choices to select. If you want to give color to only the current person, then you need to select the current person. It will give color to the current person as per your selection of color.

Color Coding Features in FTM 2019

For the Current Person, choose from a variety of colours. It’s now possible to apply up to eight different colours to the current person, rather than just one. Select the person you want to highlight from the Tree tab of the People workspace, then click the Color Coding button above the editing panel. Click as many of the eight colours as you need to mark the individual under Current Person. Choose an option by clicking on it.

Extend colour coding to descendants of forebears. Color colouring for ancestors is applied to all those in direct ascending line from the selected person, as in the previous edition. You can now add colour to all of your ancestors’ descendants as well. This allows you to see who is a “blood related” and who married into the family at a glance. for example, or to clearly determine which lineage more distant branches of the family belong to when utilizing the four-color option. Simply click the Include ancestors’ descendants checkbox to expand color coding in this way.

If you are getting confuse about colors and want to clear all colors. You need to click on clear all colors. It will remove all of your colors for the current person.

Read This:- Learn to subscribe and cancel ancestry account

Now, We hope that the above-mention information and guide are helpful to get you start with Color Coding in FTM 2019 Service in your FTM.  However, in case you face any problem while going  the use Color Coding you can always contact the specialists at Family Tree Maker Support Number. And the team will definitely give you the best resolutions that are reliable.

You can chat with our family tree maker support Experts and Fix your Problem or you can visit our website or Blog family tree maker support. Or you can visit Mackiev official website to more information.

Read our latest blog:-

How To Use Family Book Creator in family tree maker

Custom Reports in Family Tree Maker Software

Custom report in Family tree

In addition we will discuss about how to Create  Custom Reports in Family Tree Maker software. if you want Create your Reports or need any help please call on our toll-free number +1-888-299-3207

Family Tree Maker has many default reports but when a user wants to get a report with burial records or reports for the dead person with cemetery information. They should always use custom reports in Family Tree Maker.

Before you create these Custom Reports in Family Tree Maker, you need to make sure you have enough information about the person saved in your tree. For example, you want to create a report for 10 people or all dead people. You need to make sure to put date a person was born and the dead person was dead and was buried also in the description box, you should put detailed information. When you have detailed information on your FTM, your report will have the proper information as well.

Please follow the steps below for Custom report in Family tree Maker

  1. Open your Family tree maker software.
  2. Select a tree that you want to work on.
  3. Click on Publish
  4. Please select person reports. You can find custom reports in person report tab.
  5. You can put a name for your report.
  6. Next thing, you need to click on “Items to include”

Note: Items to include gives you option to custom information so you can add what you want to add in your Custom Reports in Family Tree Maker.

You can add all the facts that you want to add to your Custom Reports in Family Tree Maker

Follow These Step:-

  1. In this step, you need to select the individual person for the report. You need to click on “selected individuals”. You will have a window where you can filter individual.

  1. Click on “Äll Facts”. In search where you need to choose the burial facts and description field. As I said in the start, make sure you have the proper information in description so your report will look good. Select “contains” in the next step and choose the cemetery and click on okay. This will display all individual who was buried in this cemetery.

Here is new blog for Family Tree Maker software user – Color Coding in family tree maker

If you need assistance for Custom Reports in Family Tree Maker, you can try to contact MacKiev or our support line so you can get help. We are premium support and we charge for our services. So please chat or call our Family Tree Maker Experts +1-888-299-3207.

Quick Read:- Family Tree Maker FAQ – Family Tree Maker Instant Support

Broken media in FTM and re-link media

Broken media in FTM

In this Addition, We will discuss about how to Fix Broken media in FTM. Some times your media is not found in a tree then We will describe How to Broken media in FTM and how to RE-Link Media in Family Tree.

Cause 1:- Fix Broken media in FTM

You had a picture and you uploaded to a person record in family tree maker. Later you deleted that media from your computer so computer can not find that picture. This is one of the reasons, Family tree maker will not be able to find that media. Since item is not available. that the region You are facing Broken media in FTM issue. 

Cause 2 :– You had picture on an external hard disk. Either hard disk is removed or corrupted and now family tree maker is not able to find media.

So how to fix Broken media in FTM:- 

You can always try to search media file using second option. “Let Family Tree Maker Search for this file”. This option will try to search for the media file by itself. If you know the file location then, you can always choose first option and select the media.

Note: if Family Tree Maker finds the media file, it will re-link your media by itself.

If your media file is deleted. Please find the media or the image and save it to your computer. Go to search media again and select the file that you have save file. This will re-link your media file again. This will fix your media broken link problem. If it does not work, please chat with our  family tree maker support Technician. So our technician can help you fix this issue.

We hope you are satisfied with the solution to  Fix Broken media in FTM . You were able to get all the concerned issues resolve. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and we are available 24×7 on-demand service. Please Live chat or Call with our Family Tree Maker Experts +1-888-299-3207.

How to fix Error in family tree maker 2019

fix error in FTM 2019

In Addition, We will discuss How to Fix Errors in FTM 2019. If you are the one, who has purchased Family Tree Maker 2019 and received an email from MacKiev to install the software then this blog is for you.
I am sure, you must have received an email to download your new version of Family Tree Maker software. So, When you click on the link, you will be redirected to the verification center. You will need to fill out your information.
Note: you will need to exact the information that you have supplied while pre-booked FTM19. If you put the wrong email or a different email, you will not be able to get the download link. If you are supplying the right information, you will be able to get the link.

You are providing the right information and getting a Fix Error In FTM 2019?

  • White label Error Page”
  • This application has no explicit mapping for /error, so you are seeing this fallback.
  • Date and time
  • There was an unexpected error (Type=Not Found, Status=404).
  • The query did not return a unique result:2;nested exception is javax.persistaence.NonUniqueResultException: query did not return a unique result: 2

Before you contact MacKiev, here is what you should do first:-

  • 1. Use a different computer.
  • 2. Try to change a browser on the same computer or device.
  • 3. Disable your antivirus.
  • 4. Clear your browser cache.

In case these steps do not work, then you should contact MacKiev. MacKiev does not have a phone number to call but the have a chat support service where you can chat with a live technician. If you are not able to follow the chat technician and if you need someone on the phone and fix your issues remotely then you call us.

How to Fix Error displaying the tree in family view?

This blog has the solutions for the Fix error in FTM 2019 displaying tree family view. So if you are one of those users. And you are receiving an error message while attempting to view a tree in family view. Then you must be facing this issue due to the relationship in your tree.

This issue mostly occurs when the people in a tree are listed as marrying people to whom they are related to.

The difference between a Family view and the pedigree view: Fix error displaying a tree

The tree in a family view has ancestors that extend upward and the descendants extend downward.

Now the tree in a pedigree view has descendants extended to the left and the ancestors are extended to the right side.

So when people are having two roles in a family. The family tree tries inserting them into both roles. Then in the family view, you will get the result as either the ‘appearance of duplicates. In a tree or an error when displaying the tree together. So when an error occurs. You can opt to either switch the tree to a pedigree view. You can just adjust the relationships in the tree. so in this way, you will have the members related all in one way only.

How to switch to a pedigree view?

In case you do not have any mistakes in the relationships and you would like to keep your tree just as it is. Then you can do so only by switching the tree to a pedigree view. All you’ve got to do is select the pedigree view by giving a click on the link that is in the error message or by just selecting the pedigree view button that is on the left side.

Follow the steps that are mentioned below properly to Fix Error in the FTM 2019 view:

  • Firstly go to your tree. And then click on the ‘View the pedigree’ link or the pedigree button that is on the left side.
  • Then you need to click on a person whose relationship you would like to change. So to be able to find them in your tree. You got to click the ‘Tree Search’, you will see the way in the top right corner.
  • Now after you have clicked on the person you will have a menu displaying on the screen, there you need to click on the ‘Profile’
  • At the top right corner of the respective profile page. You have to click on the ‘Edit button and then select the ‘Edit Relationships’
  • After that right next to the relationship option. You will have to choose to disconnect for which you must click on ‘X’ you should know that detaching two people from each other does not remove any person from your tree; it only removes the connection that is between the two of them. If you find that a person is listed as the mother of the other. And that their relationship was disconnected. Then the mother would no longer appear as a parent for that particular child. And also the child will no longer appear as a descendant of the mother.
  • And now finally from the menu that appears on the screen. you would have to give a click on the ‘Remove’ button.

How to fix the error in FTM “Can not open this file in Family Tree Maker software“?

If you are reading this article that means, your family tree software isn’t working. If you are getting an error that says, “cannot open this file” (This file cannot be opened by this edition of Family tree maker. File was create in an older version of the software, or the file is corrupt).

Please follow the steps if you are facing this problem, hopefully, my blog will guide you to fix this problem. Before you start working on this, please check for this information if you have. It will be easier for you to fix the problem.

Frequently Asked Questions

Question:- Do you have an ancestry account? If Yes, did you upload your tree information to ancestry recently?

Answer:- If you have an ancestry account and if you have uploaded your Family Tree files to ancestry recently then clear all the files related to FTM and download the tree from ancestry. This is the best way for you. It will download all your media files and all your tree file.

Question:- Did you back up your FTM file to any external drive recently?

Answer:- If you have a backup file on an external hard drive, delete all existing files that you have on your computer. Insert your external drive and copy all the data. Import in your family tree as a new tree. If you have not uploaded your FTM data on ancestry and if you have an account with them. You should upload your FTM file to ancestry. This will make sure, you don’t lose your hard work.

Question:- Did you back up your FTM to the computer manually to any different location?

Answer:- If you have backed up your FTM to a new location and if you are sure of it then Please delete all other existing files and upload the backup that you have from a different location in the same computer.

We hope you are satisfied with the solution to Fix Errors in FTM 2019. You were able to get all the concerned issues resolve. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and we are available 24×7 on-demand service. Please Live chat or Call with our Family Tree Maker Experts +1-888-299-3207.

Read More :-

  1. How to use Family Tree Analyzer in FTM 2019 Software.
  2. Companion Guide Status Family Tree Maker

Using Family Tree Analyzer to identify errors on your family tree

Family Tree analyzer

Introduction of family tree analyzer:

Family Tree Analyzer is a free service that allows users to upload a GEDCOM file. You can also check family tree maker horrors, duplicate facts, and gaps in your research. The Family Tree Analyzer software is very easy to download on the PC. A GEDCOM file takes less than to finish uploading.

1. Features of family tree analyzer:-

  • Surnames
  • Locations
  • Errors and fixes
  • Census
  • Facts

Upload also provides the users with a summary that has the number of ancestors on the tree as well as the blood relations. The errors that are rectified in the individual of a tree are the dates, along with a reference to that particular person on the tree and to which these relate.

2. About the Errors and Fixes 

Users can explore errors and fixes in Family Tree Analyzer. the most possible errors will be shown as a cross (definite error) or with a question (possible error). Here you have the option for disregarding a particular type of error. You can choose to ask the system to just ignore the errors. such as the birth before a mother was aged thirteen. Or the birth that is more than nine months after the father’s death. There are other errors too. such as ‘couples with the surname’ that indicates, you have not yet found a maiden name for them and they have been listed with their married name at current.

Tip: the best way you can choose to avoid such errors; is to remember to follow up the branches of the tree.

3. Facts about FTAnalyzer

You will find that the surnames and the locations in the section of the tree are self-explanatory. However, it does provide a very good overview of the same as well as you can export the data e.g. you can export the data onto an excel spreadsheet if you want to explore it later on.

Census allows you to explore your ancestors. along with the flagging up of the ancestors that you have not yet located on one or maybe all the censuses. You also have the option to for ignoring the ancestors beyond a certain age, or you can just select a particular census.

  • The dark red color indicates that the person is known to have been alive as to when the census had been taken.
  • Whereas the paler red color indicates that the person may have been alive.

4. Research Suggestions:

Census suggestions demonstrate that there are many ancestors for whom you may not have recorded any census information for them. And the coloring system will show you that the ancestor was alive at the time of each census. You can click and find missing information in FamilySearch.

The summary suggestions of the birth, marriage, and death report include the following;

  • A person of marriageable age that has no spouse record
  • A person without a partner is record who has children
  • The relationship between each person to you as the ‘root’
  • People with that have an ‘open-ended’ date e.g. just reads ‘before the xx’ or ‘after the xx’

So, the above information is relevant to guide you with the FTM Analyzer. Nevertheless, for any further query feel free to contact the technicians at the Family Tree Maker Support Number +1-888-299-3207.

Read More :- 

  1. How To Fix Error in Family Tree Maker 2019.
  2. Broken Media in FTM and re-link Media in FTM 2019.