Find Missing Family Trees on Ancestry

Missing Family Trees on Ancestry

In Addition, we will discuss how to Fix Missing Family Trees on Ancestry. Ancestry.com never removes your family trees, so if you create a tree on Ancestry and do not remove it yourself, you need to find it. If a part of your tree appears and a branch of your family tree is missing, you can follow the following steps.

Check your Missing Family Trees on Ancestry:-

Restoring the missing branch

· If the missing person says “potential father” or “potential mother,” click on the person, then click Review details.

· If it is the right person, click Yes at the bottom of the details panel. This should solve the problem. If the missing person does not say “potential father” or “potential mother,” If this does not solve the problem, proceed to the next step.

  • If the missing person says, “Add father” or “Add mother,” Or if it is the child of someone in your tree. If not a parent, click tree Search in the top-right corner.
  • In the panel that appears, enter the name of the missing person. If you do not know the disappeared person, select them from the list of people who occur instead of entering their name in the panel. Click the list of all people in the panel, then scroll through the list to find someone who may be the missing person.
  • If the missing person is male and a father, look for the same last name as their child.
  • If the person is female and a mother and you do not know her last name, figure out the decade when she would have been born (20 to 30 years before her child). Then, only look at women with birthdates around that time. 
  • In your tree, click their name again, then click Profile.
  • In the Family column of their profile page, click + Add and select the person you want to connect to them. (For example, if you connect this person to their daughter, choose Daughter).
  • On the left side of the menu that appears, click Select someone in your tree.

Start typing the name of the person you want to connect with and click on it when it appears. Then click Save.

Do you need any Help? Visit our Website, Family Tree Maker Support, or chat with our Experts.

You can Contact our Family Tree Maker Support Number to resolve your issue. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335.

Quick Read:- On Family Tree Maker using Charting Companion on Mac

How to fix Syncing Problem on Family Tree Maker 2017 with Ancestry

Sync issue between Ancestry and ftm2017

In this blog, We have explained how to fix the Sync issue between Ancestry and FTM2017. Due to high traffic on the Family Tree Servers, sync may not happen. It may give you errors or slow down the sync process. So before you sync your tree, you must check the weather report. If it is green, then is the best time to sync,

When you face problems viewing the tree in Family Tree Maker 2017, you may also be unable to synchronize your trees. However, you can wait and try it later.

Sync Issue Between Ancestry And FTM2017:-

  • Internet Issues
  • Sync Change Log Issues
  • Software Issues
  • Media Sync Issues
  • Restore Issue
  • Re-Download Issue
  • Syncing FTM to Ancestry

Internet Issues

Various internet service providers have different connection speeds. The variation in internet speed may cause a problem with syncing, a natural phenomenon. There are three types of internet connections:

  • Dial-Up Connections – Slowest
  • Satellite Connections – Variation in speed
  • Cable Connections – Overall, good but may slow down during peak hours

So, opt for the best internet connections to ensure no issues.

Sync Change Log Issues

If you see that the change is enormous and that you did not make it in the Sync Change log window, you may better contact technical support for immediate help. Since our experts are well versed in such issues, they better determine what is going wrong.

Software Issues

Software like Antivirus, Firewall, or viruses may affect the sync on Family Tree Maker. Since this software checks on downloads and uploads while synchronizing Family Tree Maker, it may check on those downloads and uploads and hence may block the activity and result in an error. Therefore, you must contact technical support at once. This could be one of the Syncing Problems FTM 2017.

Media Sync Issues

Those beautiful and rare pictures of your ancestors and their stories in your family tree sync separately from the rest of the information. The more photos and stories there are, the longer the sync time will be. You can check the media download progress. It could be one of the problems synchronizing Family Tree Maker 2017.

The media in your tree file synchronizes separately from your tree data. Additionally, the more media you have in your tree, the longer you can complete synchronization. Even if you no longer see the Media Processing status bar at the top of Family Tree Maker, your media may still be synchronizing.

If you have bad media, it may interfere with sync.

You will have to go through the Media workspace in Family Tree Maker and check each file to see which one(s) caused the problem. After that, remove the file(s) from your media collection. This should fix the issue, and you will be able to sync your tree again.

Missing Media 

You will have a sync error if you have missing media in your tree. Therefore, you must ensure you do not have missing media in your tree.

Restore Issue

The good practice of using the family tree maker is to back up the data periodically. The latest backup should be complete and frequent. For example, if you are persistently having a problem with syncing, go ahead and restore the most recent full backup.

Re-Download Issue

Do you not have a recent backup? Then, you can re-download your tree as a new one. For example, in one scenario, where there is information in your Family Tree Maker that has not yet synchronized, you have had to re-download the tree as a new FTM tree to fix the sync issue.

Syncing FTM to Ancestry

Let us say you can synchronize the information but not back it up, or you cannot upload and link your tree from within FTM. In this case, you must contact the FTM Technical Support Number to speak to the expert for the best solution.

You can Contact our Family Tree Maker Support Number to get your issue resolved. In addition, we provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

You can also read our essential blog – How to Make a Family Chart in Family Tree Maker software.

Explore Your Family Tree with Family Tree Analyzer

Family Tree Analyzer

Family Tree Analyzer is a free service that allows users to upload a GEDCOM file. Therefore, it is also known as a GEDCOM Analyzer. You can also check family tree maker horrors, duplicate facts, and gaps in your research. 

Introduction Of Family Tree Analyzer:

Find out more about your family tree using FTAnalyzer, and use the new maps function to see where your ancestors lived and relocated throughout time. Find things that could be improved in your family tree, such as children’s birthdates before a parent. View lists of people not found during census searches, then click their names to initiate an automatic search on sites like Ancestry, Find My Past, FamilySearch, etc., with a tonne more. The Family Tree Analyzer software is straightforward to download on the PC. A GEDCOM file takes less than to finish uploading.

View your Ancestors on a Modern or Historic Map

With the new capabilities in v3.0, you may now display your ancestors on a contemporary map, track their movements throughout their lives, and much more. Thanks to version 3.1, you can now see your ancestors on a Modern OS Map, an Aerial Map, or even a Historic OS map. A built-in OS gazetteer is now supported in version 4.0, making it easier to locate locations.

Mac Users Search For FTAnalyzer On The Mac App Store

The simplest way to install Windows 10 is from the Official Microsoft App Store. If you haven’t disabled this option in the Microsoft App Store app, the application will automatically update whenever a new version is released.

Installation is simple with the Windows Store. After installation, click the link and then Get or Launch to download or launch the application. However, occasionally, the Windows Store has bugs and displays that you own the product even when it isn’t installed. If this occurs, follow these guidelines to resolve the issue.

Drag the shortcut icon start menu to your desktop and add it to your desktop. This article will explain if you are having trouble generating a shortcut icon.

1. Features of FTAnalyzer:-

  • Surnames
  • Locations
  • Errors and fixes
  • Census
  • Facts

2. FTAnalyzer Errors And Fixes 

Users can explore errors and fixes in Family Tree Analyzer. You will see possible mistakes in the Gedcom analyzer file, such as a cross (factual error) or a question (possible error). Here, you have the option of disregarding a particular type of error.

You can ask the system to ignore the errors, such as the birth before a mother was thirteen. Or the birth is more than nine months after the father’s death. There are other errors, too. For example, ‘couples with the surname’ indicates you have not yet found a maiden name for them. They have been listed with their married name at the current.

Tip: The best way to avoid such errors is to remember to follow up on the branches of the tree.

3. Facts About FTAnalyzer

The surnames and locations in the tree section are self-explanatory. However, it does provide an excellent overview, as you can export the data, e.g., onto an Excel spreadsheet, if you want to explore it later.

Census allows you to explore your ancestors. You can flag up your ancestors whose census report is not available. You can have the option to ignore the ancestors beyond a certain age, or you can select a particular census.

  • The dark red indicates that the person is known to have been alive when the census was taken.
  • The paler red color indicates that the person may have been alive.

4. Research Suggestions:

Census suggestions demonstrate that there are many ancestors for whom you may not have recorded any census information. The coloring system will show you that the ancestor was alive at the time of each census. In addition, you can click to find missing information in FamilySearch.

The summary suggestions of the birth, marriage, and death report include the following;

  • A person of marriageable age who has no spouse record
  • A person without a partner is a record who has children
  • The relationship between each person and you is the ‘root.’
  • People with that have an ‘open-ended’ date, e.g., reads ‘before the xx’ or ‘after the xx.’
  • Lost cousins

So, the above information is relevant to guide you with the Family Tree Analyzer. Nevertheless, contact the technicians for further queries at the Family Tree Maker Support Number    +1-888-257-3335.

Read More:- 

Using the New Color Coding Features In Family Tree Maker 2019

Color coding in FTM 2019

Color coding in FTM 2019/2017 Steps:-

  • Open Family Tree Maker software by clicking on the icon on your computer desktop screen.
  • Select the tree you want to work on and the person you want to color code.
  • Click on color coding on the top bar right corner first icon.
  • You have choices to select. For example, if you want to give color to only the current person, you must choose the person. Then, it will provide color to the current person as per your selection of color.
  • If you want to give color to the ancestor and descendant of the select person, you can also do that. This is how you can find out your direct bloodlines.

Color Coding Features in FTM 2019

For the Current Person, choose from a variety of colours. It’s now possible to apply up to eight colours to the current person rather than just one. Select the person you want to highlight from the Tree tab of the People workspace, then click the Color Coding button above the editing panel. Click as many of the eight colours as you need to mark the individual under Current person. Please choose an option by clicking on it.

You can chat with our family tree maker support Experts and Fix your Problem, or you can visit our website or blog about family tree maker support. Or you can visit Mackiev’s official website for more information.

Read our latest blog:-

How To Use Family Book Creator in Family Tree Maker

Downloading & Installing Family Tree Maker 2017

Family Tree Maker 2017 Download

If you are encountering some issues while downloading or installing Family Tree Maker 2017, then without giving it any other thought, just move to this content. Here, you will find the simple steps for downloading as well as installing Family Tree Maker 2017. So, move ahead and feel free to reach the professional of Family Tree Maker for quick guidelines and solutions.

For Downloading & Installing Family Tree Maker 2017:

  • You need to first move ahead to the downloads folder, where you need to download the FTM 2017 on your device.
  • After doing so, you need to get then a file named called FTM2017.exe.
  • You must then double-click mentioned on the FTM 2017.exe file.
  • After doing so, you must then open the DVD or USB in your respective device and then go ahead to the .exe file.
  • If it asked for permission regarding the changes, then you need to go to the .exe file simply,
  • After that, a welcome screen will appear. Just go to the next option.
  • You will then see a license window and then again move to the next option.
  • After that, you must choose the country and then go ahead to the next option.
  • Finally, you need to go to the install option and then click on the finish after the completion of the installation process.

Thus, after following the above steps, you can instantly download and install Family Tree Maker 2017. If something is still bothering you related to Family Tree Maker 2017, then without any other thought, contact the experts of FTM right away for quick help and solutions.

If you are facing any issue with Installing Family Tree Maker 2017, then you contact us with our Technical Team. You Can Call us at Family Tree Maker Support Number at +1-888-257-3335, or you can Chat with our Live Agent.

Related Articles:- 

Manually Uninstall FTM 2017 for Windows

Uninstall FTM 2017 for Windows

If you are looking forward to the solutions to uninstall FTM 2017 for Windows manually, then you have definitely come across the best site. This blog will help you learn how to get the needful done in no time, but for which you would need to read it through carefully.

How to manually uninstall FTM 2017 for Windows?

Well, before you begin with the process below, you would need to make sure that you already have a copy of the Family Tree Maker installation disc of the downloaded installation file available with you, as it would be required.

Step1 – Uninstall Family Tree Maker

  • You need first to hold down the ‘Windows Key’ and then press the ‘R’ key to open the ‘Run’ dialogue box.
  • Next, you would need to type appwiz.cpl into the given box and then just click on the OK button; you should see the list of the installed programs appearing on your screen.
  • After that, you will have to locate and select ‘Family Tree Maker’ in the list and then click on the ‘Uninstall’ button.
  • You now need to follow the provided onscreen prompts to complete the uninstallation procedure.

Step2 – Removing the residual files

  • When the standard uninstallation process has been completed, you should click on the ‘Start’ button and then on the ‘Computer or File Explorer’ option.
  • You should now navigate to the (C 🙂 drive and double-click on the ‘Program files’ folder (Program Files x86 for 32-bit versions).
  • Then, you must right-click on any folders that are labelled Family Tree Maker and then select the ‘Delete’ button.

Step3 – Removal of the Profile data

  • Go to press ‘Windows key + R’ on your keyboard to open the ‘Run’ dialogue box.
  • Now you should enter %localappdata% in the field given and then click on OK.

Uninstall FTM 2017 for Windows

NOTE: You can also access the AppData folder by clicking on the ‘Windows Start’ button that is in the taskbar and typing %localappdata% in the search box.

  • Next, you will need to right-click on the folder that is labelled ‘The_Software_MacKiev_Comp’ and then click on the ‘Delete’ button in the context menu.
  • Now, when the ‘The_Software_MacKiev_Comp’ folder is remove, you should open the ‘Isolate Storage’ folder.
  • And then, you must open the folder that is located within ‘IsolatedStorage’.
  • Alternately, you should open the next folder that appears; you will see one or more folders labelled as ‘StrongName’.

Uninstall Family tree maker 2017 for Windows

  • Now you must open the first of the ‘StrongName’ folders. However, if another ‘StrongName’ folder happens to appear within, then you should click on the ‘Back Arrow’ option to go up one level and delete that ‘StrongName’ folder.

Uninstall FTM for Windows

NOTE: In case you do not see a folder containing ‘StrongName’, then you should back up and delete a different ‘StrongName’ folder.

  • You are now suppose to repeat this process with each ‘StrongName’ folder until all of the appropriate folders are delete.
  • When you have finished with the process, you just need to close this window.

Step4 – Remove the Registry data

NOTE: You should know that the following contains information on how to modify the registry. Hence, before you start modifying the registry, you must make sure that you back it up. Furthermore, you must understand clearly how to restore the registry if any problem occurs.

  • You will need to start by pressing the ‘Windows Key + R’ on your keyboard to open the ‘Run’ dialogue box.

Uninstall FTM 2017 for Windows Windows R

  • Then you need to type ‘Regedit’ in the field provided and then click on OK to open the Windows Registry Editor.

Uninstall FTM 2017 for Windows

  • After doing so, in the left-hand column, you have to expand HKEY_CURRENT_USER by giving a double click on it.

Install FTM

  • You must now find and double-click on the ‘Software’ folder to expand it.

FTM 2017 for windows

  • Next, you should locate the folder called ‘Software MacKiev’, click on it, and then choose the ‘Delete’ button.

software mackiev

  • Furthermore, in the left-hand column, you should double-click on HKEY_LOCAL_MACHINE to expand it.

Uninstall FTM 2017 for Windows

  • You would also need to find and double-click on the Software folder to expand it.

Uninstall FTM 2017 for Windows

  • In case you are using a 64-bit version of Family Tree Maker, then you should expand the ‘Wow6432Node’ folder if not, you can skip it.
  • You now need to locate the folder name ‘Software MacKiev, then right-click on it and choose the ‘Delete’ option.

FTM unistall for windows

WARNING: You have to make sure that you only delete the folder labelled as ‘Software MacKiev’ and not any other entries. In case you delete the wrong entry by accident then you should restore it from a registry backup.

Step5 – Remove from the installed programs list

Now if FTM remains in the installed programs list even after you have performed a regular uninstall, then you should follow the mentioned steps to remove the entry.

  • After you have completed the previous registry cleaning processes you will need to open the ‘Registry Editor’ again and navigate straight to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Uninstall.

NOTE: If you are using 64-bit versions, then you would need to locate and expand Wow6432Node first. After this, you will go for Microsoft.

  • Now, when you have expanded the ‘Uninstall’ registry key, you should see a list of entries, each with a unique number that is enclose in brackets. One or more of these number entries contain the FTM data. You just need to highlight each entry one by one and then review the registry keys on the right side of the panel until you find the one with FTM just next to the ‘DisplayName’ section.

Uninstall FTM 2017 for Windows

  • After you are done locating the Family Tree Maker Display Name key then right right-click on the number entry on the left pane, and then you just need to select the ‘Delete’ button that is in the appearing menu.

Uninstall FTM 2017 for Windows

  • At last, you just have to repeat the same process until all the registry entries for FTM have been remove.

We trust that you enjoyed going through this blog and that the steps provided helped get you to Uninstall FTM 2017 for Windows manually. Moreover, you should now be able to handle the same easily all by yourself the next time. However, in case you face any problems or have other concerns related then you can contact the Family Tree Support team of technicians at any time. And they will make sure to assist you accordingly with the most relevant and useful information.

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How To Fix Error In Family Tree Maker 2019

Fix Error In FTM 2019

In Addition, We will discuss How to Fix Errors in FTM 2019. If you have purchased Family Tree Maker 2019 and received an email from MacKiev to install the software, this blog is for you.

You must have received an email to download your new version of Family Tree Maker software. So, When you click on the link, you will be redirected to the verification center. Then, you will need to fill out your information.

Note: you will need to exact the information you supplied while pre-booking FTM19.

If you put the wrong email or a different email, you will not be able to get the download link. However, you can get the link if you provide the correct information.

“White label Error Page” – A Fix Error In FTM 2019?

  • This application has no explicit mapping for /error, so you see this fallback.
  • Date and time
  • There was an unexpected error (Type=Not Found, Status=404).
  • The query did not return a unique result; the nested exception is java. Persistence.NonUniqueResultException: query did not return an amazing result: 2

Before You Contact MacKiev, Here Is What You Should Do First:-

  • 1. Use a different computer.
  • 2. Try to change a browser on the same computer or device.
  • 3. Disable your antivirus.
  • 4. Clear your browser cache.

In case these steps do not work, then you should contact MacKiev. Unfortunately, MacKiev does not have a phone number to call, but they have a chat support service where you can chat with a live technician. If you cannot follow the chat technician and need someone on the phone to fix your issues remotely, then call us.

How To Fix Displaying The Tree In Family View?

This blog has the solutions for the Fix error in FTM 2019, displaying the tree family view. So, if you are one of those users. You are receiving an error message while attempting to view a tree in family view. Then you must face this issue due to the relationship in your tree.

  • This issue mainly occurs when the people in a tree are listed as marrying people to whom they are related.
  • The difference between a Family view and the pedigree view: Fix the error displaying a tree
  • In a family view, the tree has ancestors that extend upward and descendants that extend downward.
  • Now, the tree in a pedigree view has descendants extended to the left, and the ancestors are extended to the right side.

So when people have two roles in a family, the family tree tries inserting them into both roles. Then in the family view, you will get the result as either the ‘appearance of duplicates. In a tree or an error when displaying the tree together. So when an error occurs, you can opt to either switch the tree to a pedigree view. You can adjust the relationships in the tree. So, in this way, you will have the members related all in one way only.

How To Switch To A Pedigree View?

Suppose you do not have relationship mistakes and want to keep your tree just as it is. Then, you can only switch the tree to a pedigree view. All you’ve got to do is select the pedigree view by clicking on the link in the error message or just selecting the pedigree view button on the left.

Follow The Steps That Are Mentioned Below Properly To Fix the Error In The FTM 2019 View:

  • Firstly go to your tree. And then click on the ‘View the pedigree’ link or the pedigree button on the left.
  • Then you need to click on a person whose relationship you want to change. So, to be able to find them in your tree. Finally, you have to click the ‘Tree Search.’ You will see the way in the top right corner.
  • Now, after you have clicked on the person, you will have a menu on the screen; you need to click on the ‘Profile.’
  • At the top right corner of the respective profile page. You have to click the ‘Edit button and select ‘Edit Relationships.’
  • After that, right next to the relationship option. You will have to choose to disconnect, for which you must click on ‘X.’ You should know that detaching two people from each other does not remove any person from your tree; it only removes the connection between the two if you find that a person is listed as the mother of the other. And that their relationship was disconnected. Then, the mother would no longer appear as a parent for that particular child. And also, the child will no longer appear as a descendant of the mother.
  • And now, finally, from the menu that appears on the screen. You would have to give a click on the ‘Remove’ button.

How to fix the error “Can not open this file in Family Tree Maker software”?

If you read this article, your family tree software isn’t working. If you are getting an error that says, “cannot open this file” (This edition of Family Tree Maker cannot open this file. File was created in an older version of the software, or the file is corrupt).

Please follow the steps if you are facing this problem. Hopefully, my blog will guide you to fix this problem. Before you start working on this, please check for this information if you have it. Then, it will be easier for you to correct the problem.

Frequently Asked Questions

Question:- Do you have an ancestry account? If Yes, did you upload your tree information to ancestry recently?

Answer:- If you have an ancestry account and uploaded your Family Tree files to ancestry recently, then clear all the files related to FTM and download the tree from ancestry. This is the best way for you. It will download all your media files and all your tree files.

Question: Did you recently back up your FTM file to any external drive?

Answer:- If you have a backup file on an external hard drive, delete all existing files on your computer. Insert your external drive and copy all the data. Import your family tree as a new tree. Suppose you have not uploaded your FTM data on Ancestry and have an account with them. You should upload your FTM file to Ancestry. This will make sure you don’t lose your hard work.

Question: Did you manually back up your FTM to the computer to any different location?

Answer:- If you have backed up your FTM to a new location and if you are sure of it, then please delete all other existing files and upload the backup that you have from a different site on the same computer.

We hope you are satisfied with the solution to Fix Errors in FTM 2019. You were able to get all the concerned issues resolved. But if not, then you must contact the technicians provided.

We will fix your issues remotely and are available 24×7 on-demand service. Please Live chat or Call our Family Tree Maker Experts at +1-888-257-3335.

Read More:-

  1. How to use Family Tree Analyzer in FTM 2019 Software.
  2. Companion Guide Status Family Tree Maker

Family Tree Maker Chart And Reports in FTM

Family Tree Maker Chart and Reports

Family Tree Maker Chart and Reports is a powerful feature in the Family Tree Maker 2019 genealogy software. It allows users to create a variety of charts and reports based on their family tree data, making it easier to visualize and analyze their genealogy research.

Family Tree Maker Chart and Reports

if you put your family information in Family Tree Maker, you may want to create reports or charts. FTM has many options for users to create charts or reports. All you need to do is go to publish space; from there, you can choose the kind of charts you want to create. 

Family Tree Maker 2019 offers a wide variety of chart and report types, including:

  1. Ancestor charts: Ancestor charts show a person’s ancestors in a pedigree format. They can be customised to show a specific number of generations and can include information.

  2. Descendant charts: Descendant charts show a person’s descendants in a pedigree format. They can be customized to show a specific number of generations and can include information such as names, birth and death dates, and locations.

  3. Fan charts: Fan charts show a person’s ancestors in a circular format, with the person in the centre and their ancestors displayed in a fan-like pattern. They can be customized to show a specific number of generations and can include information such as names, birth and death dates, and locations.

  4. Hourglass charts: Hourglass charts show a person’s ancestors and descendants in a format that resembles an hourglass. They can be customize to show a specific number of generations and can include information such as names, birth and death dates, and locations.

  5. Family group sheets: Family group sheets show detailed information about a family, including the names of family members, birth and death dates, and locations. They can be customize to include additional information, such as occupation, education, and military service.

  6. Narrative reports: Narrative reports provide a written history of a person or family. They can include information such as biographical details, anecdotes, and historical context.

  7. Custom reports: Custom reports allow users to create their own reports based on specific criteria, such as a list of all people in the family tree who served in the military or a list of all ancestors who were born in a particular location.

Creating Charts and Reports

To create a chart or report in Family Tree Maker 2019, users must first select the type of chart or report. They can then customize the chart or report by selecting the data they want to include.

Once the chart or report has been creating, users can save it in a variety of formats, including PDF, HTML, and RTF. They can also print the chart or report or share it with others via email or social media.

Customizing Charts and Reports

Family Tree Maker 2019 allows users to customize their charts and reports in a variety of ways. For example, users can:

  1. Choose the data to include:- Users can select which individuals, events, and other data to include in their chart or report.

  2. Customize the layout:- Users can customize the layout of their chart or report, including the font size and style, color scheme, and background.

  3. Add photos and other media:- Users can include photos, videos, and other media in their charts and reports to make them more visually appealing.

  4. Add notes and comments:- Users can add notes and comments to their charts and reports.

You can also create reports using Family Tree Maker software. Finally, if you want, you can create books about your family history. We have covered all the charts and reports in the FTM software.

Please read our blog, Family tree charts and reports

If you cannot create charts and reports or a book and need help, then call us. We provide expert services that could help you get your genealogy research to the next level. You can contact our family tree maker tech support. You need to call our toll-free number: – +1-888-257-3335

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Connectivity Issues in family tree maker 2017 Mac Version

Connectivity Issues in family tree maker

In this blog, we will talk about Connectivity Issues in Family Tree Maker 2017. Please read the blog for some well-known issues that could stop your Family Tree maker 2017 from connecting to the internet. You will also learn steps to fix this issue. Please follow the steps as described below.

  • Make sure you have not selected an option called “Go Offline”.

    Family Tree Maker Offline

  • Check the date and time of your computer.
  • Firewall status (Your firewall should allow Family Tree Maker connection to the internet so it can have connectivity).
  • Update your operating system so you will not be using an outdated system.

How do you set Family Tree Maker 2017 to go online?

  • Click on Family Tree Maker 2017 to open family Tree maker software.
  • Now click on the file tab to see a few options. Please see if it says, “Go Offline”.
  • Go offline means your software is online. If it says Go Online, that means your software was offline. You can click on Go Online, and your software will be online.
  • Going offline to online will fix your issue, so be sure your family tree is online.

Upgrading the operating system to fix Connectivity Issues in Family Tree Maker 2017

Click on the Apple logo to open the menu. You will find the Apple logo on the very top left corner of your computer screen. Once you click on it, you will see an option to click on software update. Please make sure to log in to your app store. If you are not logged in to the app store, you will not get the option to update your operating system.

Way to check firewall status

Once you click on the Apple logo, you will get options. Click on system preferences. You will see security and privacy. Please click and see if there are any changes made to your firewall. You may need an expert to help you with firewall settings.

Did you upgrade your Family Tree Maker 2017?

You need to check for the upgrade of your Family Tree Maker 2017. If you have not upgraded, you should go to the upgrade centre and upgrade your software. Upgrading your software will fix your Connectivity Issues in the family tree, so please follow the steps.

If none of the steps fixes your issue, please chat or call our Family Tree Maker 2017 Experts. One of our technicians will guide you and fix your problem.

Custom Reports in Family Tree Maker Software

Custom report in Family tree maker

This blog will teach us to create Custom Reports in Family Tree Maker software. If you are trying to create custom reports, follow the blog to get a better idea. 

Family Tree Maker has many default reports, but when a user wants to get a report with burial records or reports for the dead person with cemetery information. They should always use custom reports in Family Tree Maker. Before creating these Custom Reports in Family Tree Maker, you must ensure you have enough information about the person saved in your tree. In this report, you can add as much information as you want to the account.

Please Follow The Steps Below For A Custom Report In Family Tree Maker

  1. Open your Family Tree Maker software.
  2. Select a tree that you want to work with.
  3. Click on Publish.
  4. Please select the person’s report. In addition, you can find custom reports in the person report tab.
  5. You can rename the report. The report title box allows you to change the name of the custom report.
  6. Users can select the background of the report. FTM provides predefined images; users can also add pictures in the background.
  7. You can select the type of report you want. For example, you can select immediate family, extended family, all individuals, or selected individuals.
  8. You can also change the fonts, set the header and footers of your reports, report page set up, and save settings. These tabs are on the top right-hand side of your FTM screen.
  9. Click on create a report.
  10. You can put a name for your report in the report title box.

Note: “Items to include” allows you to access customer information to add what you want to your Custom Reports in Family Tree Maker.

Custom report in Family Tree maker

Please click the icon that the arrow points to in the image above. You will get another window with options to add more facts to your report if you want to.

We have added an image below for an example. You can also add more facts and select fact options for your report.

Facts and other item in the custom report

Custom Reports In FTM FAQ 

Question:- Where does Family Tree Maker save reports?

Answer:- It saves in the FTM folder and can be accessed within the FTM publish space.

Question:- How to Print a report in Family Tree Maker?

Answer:- Once you generate a report, there is a print button in the top right corner. Click the print button to print your report.

Here is the new blog for Family Tree Maker software usersColor Coding in Family Tree Maker

If you need assistance with Custom Reports in Family Tree Maker, you can contact MacKiev or our support line so you can get help. We are excellent support, and we charge for our services. So please chat or call our Family Tree Maker Support Number at +1-888-257-3335.

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What are the uses of family tree maker and why is it useful?

using family tree maker software

In this blog, you learn using family tree maker software. Many of us are interested in knowing more about our family history. Because of this, we tend to look out for sources that will help us get familiar with our distant family members, cousins and our ancestors.

One of the best mediums to find out your family history. Its background and about your ancestors is through a family tree. Genealogy uses the same concept to get familiar with your family members and other close ancestors.

You may now want to learn more about family trees and how they prove to be helpful. This article will provide you with all the information you need.

Using Family Tree Maker

A family tree is a hierarchy which shows all the family members together. Users can find out how families are associated with one another. A family tree can be a great way to help identify people. Especially for the younger generations who have no idea about their relatives and distant members. So it is easier to find out about distant family.

Family Trees are very easy to create. It begins with the head of the family, followed by another member in the right order. The members are then followed by their siblings and so on. It is very helpful and easy to understand.

Using of family tree maker and why it is valid?

Family Trees have a lot of advantages, and a few of them are listed below:

  1. Better understanding of relationships – Family tree makers will help you know about the family members. Who you have never met or even known. This will help one understand the different family relationships and increase the bond with the distant family members.
  2. Sense of identification- You get to know more about where your ancestors came from. Where they lived. You also get to understand your own family history. More importantly, you tend to identify yourself with the family.
  3. Sense of Pride– Getting to know more about your family history brings a sense of pride within an individual. You get to know about the hardships they have faced and how easy our lives are in comparison to theirs. An individual would feel fortunate to come from a family that is so strong and has survived through tough conditions.

If you need help understanding Family Tree Maker and want to see how it works, Please call our support team. So our expert will help you understand family tree maker. Please chat with our  Family Tree maker support and get help from our experts. If you want free service, please use our chat support service. So you can get free service.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

Guide to Trace English Ancestry

Trace English Ancestry

In this blog, you will learn about “How to Trace English Ancestry”. If you need any help, chat with our family tree maker support Experts.

To understand English ancestry, first, understanding available records is a must. The given are the most sought-after records which are vital to the genealogy research.

Birth Records in Trace English Ancestry:-

There are 2 types of certificates – long-form & short-form. The short form only includes the details about the baby. The long form includes the details of the parents. The short form is free to the parents. The long form is a paid one. In case the father of the child is not present at the time of registration, he will not be on birth certificate. He must be available at the time of registration.  The child, in that case, would take the mother’s surname. If the father dies before the birth of the child, his name would written in brackets and child would have his father’s surname.

Baptism Records in Trace English Ancestry:–

It records a lot of valuable information, like the Date of Baptism, name of the person Baptized, parent’s name(s), Surname, Address, and profession.

Adoption Records:–

Adoption records started in 1926 in England. Before 1926, adoptees were found in census records.

Marriage Records:–

The banns of marriage were read three Sundays before the wedding. So, hints available may get confused with the marriage date. For case, the father’s name mentioned on the birth certificate do not necessarily mean the father is mentioned as a biological father. Check witnesses on the certificate and double-check their surnames, as they could be compared to bride or grooms.

Divorce Records:–

Divorce records between 1858 and 1937 are available in the National Archives. Any results before are challenging to find.

Death Records:–

The informant of the death is announced by a close member of the family, like a son, daughter, or spouse. Due to advancements in medicine, it eradicated diseases which proved fatal for our ancestors. However, genetic diseases are interesting to track down.

Probate and Wills:–

When searching for probate record, surname and year of death is a must. Checking for the type of Grant Representation, as not all the probates include will. The wills have important information like names, addresses, relationships, and wealth. Reading the will gives you an understanding of your ancestor’s character and their importance in life.

If you need any help to understand Family Tree Maker and want to see how it works, Please chat with our support team. You can also call Family Tree maker 2019 support number +1-888-257-3335 and get help from our experts. Please use our chat support service. So you can get free service.

Family Tree Maker File – Type and its use!

family tree maker file

In this blog, you will learn about the family tree maker file. Type of FTM files and how to repair them if you get an error.  Despite meeting the system requirement, you may still experience some issues with Family Tree Maker and its files. There are various factors that may affect program functionality. There are many different reasons why your program might have some issues. This article will help identify and resolve some of the program issues.

Type of Family Tree Maker File.

These are the most common files that you will see if you are a Family Tree Maker user.

  1. .FTW
  2. .FBK
  3. .FBC
  4. .FTM
  5. .FTMB

Note: You can create a .ged (Gedcom) file using FTM. FTW, FBK and . FBC are file types of an older version of FTM.

How do you import an older version of the Family Tree Maker file to a newer version of FTM?

Please note you can import version 5 and newer, personal ancestral files, Gedcom files, and Legacy Family Tree.

To import a file, please open the FTM software. Click on Select Tree or import an existing tree. Check the image below.

family tree maker file

 

Click on the button pointed to an error. It will ask you to browse the file. You can now choose the file you want to import to your FTM. Sometimes, it does not show any files in the folder. If you do not see any files, then click on all files. Now, you will be able to see the file in the folder. Please find the image below for reference.

select all files for FTM file

 

How do you repair a damaged FTM file?

Click on the file option, which is on the top left corner, and click on Close. It will close the opened file in the family tree maker. Now click on Tools and click on the compact file. We have detailed information to fix errors in family tree maker files.

Problem: File damage may occur in a family file through the following:

  • Merging unchecked files
  • Improper shut-downs of Family Tree  or Window
  • A virus
  • Inserting damaged data into a file

These can cause a variety of issues with merging, reports, importing/exporting, etc. In order to repair a Family Tree Maker file, please click on the following link for the instructions:

Problem: if you have an error that says “You must be logged on as an administrator”. Please click on the following link for the solution. So you can fix this issue.

How to resolve the “You must be an administrator error”?

Family Tree Maker encountered an Error or Stopped working

Problem:  These two questions- “The Family Tree Maker has encountered an error and needs to close” and “Family Tree Maker has stopped working”- have been known to occur after Family Tree Maker has been uninstalled and then reinstalled, or when a software patch has been installed to your software.

These messages are usually caused by an old or corrupted user configuration file. Click on the link below to resolve the issue

Family Tree Maker encountered an error or stopped working

Family Tree Maker Crashes

If you are having problems with Family Tree Maker continually crashing, click on the link given below

Family Tree Maker Crashes or Closes Unexpectedly

Uninstalling Family Tree Maker

At times, program issues can be solved by simply uninstalling and then reinstalling the Family Tree Maker. Please click the link below for detailed instructions on uninstalling Family Tree Maker.

Uninstalling Family Tree Maker

Manually Uninstalling Family Tree Maker

If you still receive errors even if you have uninstalled and reinstalled the Family Tree Maker program, then you may have to do a manual uninstall. This will remove all aspects of the program from your computer. Click on the link below for the detailed instructions  

Manually Uninstalling Family Tree Maker 2010-2014

NOTE: We recommend reinstalling the programs in the clean boot mode after a manual uninstall. Instruction is in the next section.

Performing a Clean Boot

Problem: When Windows starts up, many basic system processes, antivirus software, system utilities, and other software load as well. These applications and services can sometimes cause interference when installing or running programs.

 Loading your computer in a clean boot can help troubleshoot many of these issues.

For detailed instructions on performing a clean boot, please click on the following link:
How to perform a clean boot of Windows

If you still experience issues with Family Tree Maker, please contact the Family Tree Maker Support Tech Support Team. So our team can help you. Chat Now

Quick Read:- Ancestry Tree View Settings

Resetting Program Settings to Default in FTM 2017 for Mac

Reset FTM 2017 to default Mac

In this blog, we are going to explain how you will be able to Reset FTM 2017 to default Mac. Please know this blog is only for Mac (apple computers). For Windows computers, please read our other blog. Sometimes, if your program does not work correctly, then you can restore it to default. Please know resetting to default will not cause any data loss.

Resetting your Family Tree Maker for Mac settings

If you are looking forward to learning how to Reset FTM 2017 to default Mac settings as it did not launch correctly, then it might be that you would need to reset the application settings. Well, you need to know that if you reset the application settings in FTM, then it will return all the customized settings to their original, means default values. Therefore, you would need to register again for which you just need to choose ‘Family Tree Maker 2017>Register Family Tree Maker’. After that, you will need to define your preferences once more and to do so, you should choose ‘Family Tree Maker 2017>Preferences’ and then re-import your family tree files.

The following are the steps to Reset FTM 2017 to default Mac; you just have to follow along carefully to get the desired results:

  • You will need to begin by clicking anywhere on your desktop and then click on the ‘Go’ menu that is right at the top of the screen.

  • Next, you would need to hold down the ‘Option’ key – you should now see the ‘Library’ item appearing in the list of folders right in the ‘Go’ menu; you just need to click on it.
  • And now, in the ‘Library’ folder that opens on your screen right in the ‘Finder’ section, you just need to go to the ‘Preferences’ folder and locate the com. mackiev.FamilyTreeMaker2017.plist file, drag it to the ‘Trash’ and then just empty the ‘Trash’.

Download the Family Tree Maker 2019 Program

  • After doing so, you will need to restart your Mac and then launch the Family Tree Maker.

NOTE: You need not worry, as the data contained in your family tree files will not be affected at all. Nevertheless, when the settings are restore to defaults, no family trees will be shown in your list of trees on the ‘Plan workspace’. However, there is nothing to be worried about – the family trees were not delete from your computer; you can get them back by re-opening your tree files in the application.

When you have finished resetting the program settings to default, you just need to go to the ‘File’ menu and click on the ‘Open’ button. After this, you just have to select the tree file that you are searching for. You must remember that you would need to do this step for each tree that you want to show in the list of trees.

By now, you should all done reading the above-given information and steps; we hope that this blog is helpful to you, and now you can easily reset the program settings to default in FTM 2017 for Mac. However, if any time you feel that you still require assistance regarding the same, then you can always get in touch with Family Tree Maker customer support. The team of dedicated technicians will indeed be available right away to guide you through the needful. If you need premium technician service, then please chat with our Family Tree Maker support Experts to get help.

Family Tree Maker Support Number:- +1-888-257-3335

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Fixing Broken Media Links In Family Tree Maker 2019

Fix Broken media links in FTM

In this Addition, We will discuss how to Fix Broken Media Links In FTM 2019. Unfortunately, sometimes your media is not found in a tree. This is why we have explained how to find missing media and re-link them to your FTM.

Fix Broken Media Links In FTM 2019

Cause 1:- You had a picture, and you uploaded it to a personal record in the family tree maker. Later you delete that media from your computer. So now your family tree maker app can not find that picture on your computer. 

It is one of the reasons. Family tree makers will not be able to find that media. Since the item is unavailable in the region, you face Broken media in the Family Tree Maker issue. 

Cause 2:– You had a picture on an external hard disk. Either the hard disk is removed or corrupted, and now the family tree maker cannot find media.

How To Fix Broken Media Links In Family Tree Maker:- 

You can always try to search for a media file using the second option. “Let Family Tree Maker Search for this file”. This option will try to search for the media file by itself. If you know the file location, you can always choose the first option and the media.

Note: If Family Tree Maker finds the media file, it will re-link your media by itself.

Suppose you deleted your images. You should find the media and store it in the exact location. Then, search media again and select the file you have saved. FTM will re-link your media file again. 

These steps will fix your media broken link problem. Please chat with our family tree maker technician if it does not work. So our technician can help you resolve this issue. We hope you are satisfied with the solution to  Fixing Broken media links in FTM 2019. But if not, then you must contact the technicians provided.

We will fix your issues remotely and are available 24×7 on-demand service. Please Live Chat or Call our Family Tree Maker Support Number at +1-888-257-3335.

FAQ

Question:- How do you find unlinked media in Family Tree Maker?

Answer:- Please go to our find missing media page to learn. Here, you will learn to find missing media.

Question:- How do I recover my Family Tree Maker files?

Answer:- There are multiple ways to recover the family tree maker files. You should call our support team to get answers if you lost your family tree maker files.

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Sharing Your Tree With Other People | Ancestry Academy

Sharing a Family Tree

Last updated on January 6th, 2024 at 04:05 am

 In Addition, We will discuss How to Share a Family Tree with your friends and family. They will need an Ancestry account. Need any help? Chat With our Experts Now!

Sharing a Family Tree

  • Once signed into the ancestry account.
  • Click the Trees tab on the top left and select a tree.
  • Once the tree comes up on the screen.
  • In the top-right corner of your tree, click Share.
  • Share your tree via email, click Email or Username; to get a link you can share, click Shareable Link.
  • You enter the recipient’s email address or username. The invitation will be delivered via email.
  • If you get a shareable link, you will need to create a new invite link for each person you share your tree with.
  • However, if You are sending an email, enter the recipient’s email address or username into the field. If you are sending a link, skip this step.
  • Invite multiple people at once by clicking the green Add another email/user button.
  • In the Role menu, choose which role you want the person to have.

     Guest:-

Guests can view and add comments to a family tree. Guests cannot automatically view living people.

     Contributor:-

Contributors can view and add comments, photos, and stories to a family tree. They cannot remove content or edit existing tree content, and they cannot automatically view living people.

     Editor:-

Editors can view and add people, records, comments, photos, and stories to a family tree. They can also remove and edit existing content. Editors can automatically view living people.

  • If you are sending an email, click the Include a private message field on the right to add a message. If you are sending a link, click Create link.
  • Email the invitation, and click Send Invites. If you are sending a link, click the Copy link.
  • If you are sending an email, the recipient will receive an email with the subject “Come see our family tree on Ancestry.”
  • Whether they click a button from the invitation email or click your link, if they have an Ancestry account and are logged in to it, the link in the invitation will take them to your tree.
  •  If they are not logged in to an account, the link will take them to a free account creation page.
  • Once they accept your invitation, your tree will appear under the Trees menu in their account.

If you are looking for support for Family Tree Maker, chat with our Family tree Maker Technician.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

Quick Read:-

Best Version Of FTM For Yourself?

Best Version Of FTM

In Addition, We will discuss the Best Version Of FTM. If you are creating a Family Tree Maker tree, you will have a primary or ‘home’ person. The ‘home’ person would be the first person who has entered your tree, and if you happen to be creating a family tree, the home person is most likely you.

However, if you’re working on a specific family or branch of your tree, you may want to switch the home person and make someone in that ancestral line the home person.

However, you do not have to worry. There are several ways to assign a new home person.

Changing The Home Person On The People Workspace Best Version Of FTM

  • Click the People button on the main toolbar and then click the Family tab.
  • Select the individual to be the home person in the Index, pedigree view or family group view
  • Right-click the individual and choose Set As Home Person.

The individual you’ve selected will now become the new home person and will not be changed until you manually select a new one.

Changing The Home Person On The Plan Workspace

  • Click the Plan button on the main toolbar and then click the Current Tree tab. At the top of the window, you’ll see the name of the home person.
  • Move the mouse over the words “Home Person” until a button appears.      
  • Click Home Person. The Index of Individuals window opens.
  • Select the individual you want to be the home person and click OK.

This individual will now become the new home person and remain the home person until you manually select a new one.

We are Provide Support for Family Tree Maker Software. If you need any help, chat with our Experts.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335

. So you can call for help.

Quick Read:- Find Missing Family Trees on Ancestry

Install Family Tree Maker 2019 on New Computer

Install FTM On New Computer

In addition, you will get to know how you can Install FTM On New Computer. The given is the list of steps process to download for a new machine.

Visit the official Mackiev website to Install FTM On a New Computer

Firstly, When you pull up the above website, you will see the banner for FTM 2019. Click on the tab “Buy now”. But The follow-up page will ask you for your country.

Secondly, There are two options to select from. One is “United States” and the other one is “rest of the world”. Choose the option accordingly.

Install FTM On the New Computer. Please Follow these Steps:- 

1. Online download/ CD-DVD/USB option

However, As per your preference, you can buy an online version, CD-DVD or USB. After clicking on the choice of FTM 2019 version, you can click on next.

Make sure you check the prices before buying it. Usually, for CD-DVD and USB versions, you pay the extra cost plus shipping and handling charges.

2. Family Pack in Download FTM 2019:- 

Genealogy is all about family history. Without the family members, it would be a bit of an arduous task to research.

So, buying a family pack and giving it to your family to help you with the research would prove beneficial. But This page lets you buy the family pack, which enables up to 3 users to use it.

3. Tree Vault in Download FTM 2019:-

The next page is for choosing the new Tree Vault service. This is a new feature added to the new Family Tree Maker 2019. It allows you to create an online backup of your tree. You can purchase the Tree Vault service on a yearly subscription with a nominal fee.

4. Add-ons:- 

There are a couple of add-ons available on the forthcoming pages, like a companion guide, charting companion, Family Book Creator, coffee cups, etc. You can skip buying these add-ons and continue to order the FTM 2019.

5. Order page:- 

Here is the final page to order the Family Tree Maker 2019. On this page, you must fill in the name, address, and email and click on the next page to complete the payment.

If you need any help, you can visit our website, Family Tree Maker Support, or you can Chat with our FTM Experts.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.