family tree maker 2017

How To Fix Error In Family Tree Maker 2019

by

Fix Error In FTM 2019

In Addition, We will discuss How to Fix Errors in FTM 2019. If you have purchased Family Tree Maker 2019 and received an email from MacKiev to install the software, this blog is for you.

You must have received an email to download your new version of Family Tree Maker software. So, When you click on the link, you will be redirected to the verification center. Then, you will need to fill out your information.

Note: you will need to exact the information you supplied while pre-booking FTM19.

If you put the wrong email or a different email, you will not be able to get the download link. However, you can get the link if you provide the correct information.

“White label Error Page” – A Fix Error In FTM 2019?

  • This application has no explicit mapping for /error, so you see this fallback.
  • Date and time
  • There was an unexpected error (Type=Not Found, Status=404).
  • The query did not return a unique result:2; nested exception is java.  persistence.NonUniqueResultException: query did not return an amazing result: 2

Before You Contact MacKiev, Here Is What You Should Do First:-

  • 1. Use a different computer.
  • 2. Try to change a browser on the same computer or device.
  • 3. Disable your antivirus.
  • 4. Clear your browser cache.

In case these steps do not work, then you should contact MacKiev. Unfortunately, MacKiev does not have a phone number to call, but they have a chat support service where you can chat with a live technician. If you cannot follow the chat technician and need someone on the phone to fix your issues remotely, then call us.

How To Fix Displaying The Tree In Family View?

This blog has the solutions for the Fix error in FTM 2019, displaying the tree family view. So if you are one of those users. And you are receiving an error message while attempting to view a tree in family view. Then you must face this issue due to the relationship in your tree.

  • This issue mainly occurs when the people in a tree are listed as marrying people to whom they are related.
  • The difference between a Family view and the pedigree view: Fix the error displaying a tree
  • In a family view, the tree has ancestors that extend upward and descendants that extend downward.
  • Now the tree in a pedigree view has descendants extended to the left, and the ancestors are extended to the right side.

So when people have two roles in a family. The family tree tries inserting them into both roles. Then in the family view, you will get the result as either the ‘appearance of duplicates. In a tree or an error when displaying the tree together. So when an error occurs. You can opt to either switch the tree to a pedigree view. You can adjust the relationships in the tree. So in this way, you will have the members related all in one way only.

How To Switch To A Pedigree View?

Suppose you do not have relationship mistakes and want to keep your tree just as it is. Then you can only switch the tree to a pedigree view. All you’ve got to do is select the pedigree view by clicking on the link in the error message or just selecting the pedigree view button on the left.

Follow The Steps That Are Mentioned Below Properly To Fix the Error In The FTM 2019 View:

  • Firstly go to your tree. And then click on the ‘View the pedigree’ link or the pedigree button on the left.
  • Then you need to click on a person whose relationship you want to change. So to be able to find them in your tree. Finally, you got to click the ‘Tree Search.’ You will see the way in the top right corner.
  • Now, after you have clicked on the person, you will have a menu on the screen; you need to click on the ‘Profile.’
  • At the top right corner of the respective profile page. You have to click the ‘Edit button and select ‘Edit Relationships.’
  • After that, right next to the relationship option. You will have to choose to disconnect, for which you must click on ‘X’ you should know that detaching two people from each other does not remove any person from your tree; it only removes the connection between the two if you find that a person is listed as the mother of the other. And that their relationship was disconnected. Then the mother would no longer appear as a parent for that particular child. And also, the child will no longer appear as a descendant of the mother.
  • And now, finally, from the menu that appears on the screen. You would have to give click on the ‘Remove’ button.

How to fix the error “Can not open this file in Family Tree Maker software”?

If you read this article, your family tree software isn’t working. If you are getting an error that says, “cannot open this file” (This edition of Family tree maker cannot open this file. File was created in an older version of the software, or the file is corrupt).

Please follow the steps if you are facing this problem. Hopefully, my blog will guide you to fix this problem. Before you start working on this, please check for this information if you have it. Then, it will be easier for you to correct the problem.

Frequently Asked Questions

Question:- Do you have an ancestry account? If Yes, did you upload your tree information to ancestry recently?

Answer:- If you have an ancestry account and uploaded your Family Tree files to ancestry recently, then clear all the files related to FTM and download the tree from ancestry. This is the best way for you. It will download all your media files and all your tree file.

Question: Did you recently back up your FTM file to any external drive?

Answer:- If you have a backup file on an external hard drive, delete all existing files on your computer. Insert your external drive and copy all the data. Import your family tree as a new tree. Suppose you have not uploaded your FTM data on ancestry and have an account with them. You should upload your FTM file to ancestry. This will make sure you don’t lose your hard work.

Question: Did you manually back up your FTM to the computer to any different location?

Answer:- If you have backed up your FTM to a new location and if you are sure of it, then please delete all other existing files and upload the backup that you have from a different site on the same computer.

We hope you are satisfied with the solution to Fix Errors in FTM 2019. You were able to get all the concerned issues resolved. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and are available 24×7 on-demand service. Please Live chat or Call our Family Tree Maker Experts at +1-888-299-3207.

Read More:-

  1. How to use Family Tree Analyzer in FTM 2019 Software.
  2. Companion Guide Status Family Tree Maker

Fixing Broken Media Links In Family Tree Maker 2019

by

In this Addition, We will discuss how to Fix Broken Media Links In FTM 2019. Unfortunately, sometimes your media is not found in a tree. And this is why we have explained how to find missing media and re-link them to your FTM.

Fix Broken Media Links In FTM 2019

Cause 1:- You had a picture, and you uploaded it to a personal record in the family tree maker. Later you delete that media from your computer. So now your family tree maker app can not find that picture on your computer. 

It is one of the reasons. Family tree makers will not be able to find that media. Since the item is unavailable in the region, you face Broken media in the Family Tree Maker issue. 

Cause 2:– You had a picture on an external hard disk. Either the hard disk is removed or corrupted, and now the family tree maker cannot find media.

How To Fix Broken Media Links In Family Tree Maker:- 

You can always try to search for a media file using the second option. “Let Family Tree Maker Search for this file”. This option will try to search for the media file by itself. If you know the file location, you can always choose the first option and the media.

Note: If Family Tree Maker finds the media file, it will re-link your media by itself.

Suppose you deleted your images. You should find the media and store it in the exact location. Then, search media again and select the file you have saved. FTM will re-link your media file again. 

These steps will fix your media broken link problem. Please chat with our family tree maker technician if it does not work. So our technician can help you resolve this issue. We hope you are satisfied with the solution to  Fixing Broken media links in FTM 2019. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and are available 24×7 on-demand service. Please Live Chat or Call our Family Tree Maker Support Number +1-888-299-3207.

FAQ

Question:- How do you find unlinked media in Family Tree Maker?

Answer:- Please go to our find missing media page to learn. Here you will learn to find missing media.

Question:- How do I recover my Family Tree Maker files?

Answer:- There are multiple ways to recover the family tree maker files. You should call our support team to get answers if you lost your family tree maker files.

Related Article:-

Explore Your Family Tree with Family Tree Analyzer

by
Family Tree analyzer

Family Tree Analyzer is a free service that allows users to upload a GEDCOM file. Therefore, it is also known as a GEDCOM Analyzer. You can also check family tree maker horrors, duplicate facts, and gaps in your research. 

Introduction Of Family Tree Analyzer:

Find out more about your family tree using FTAnalyzer, and use the new maps function to see where your ancestors lived and relocated throughout time. Find things that could be improved in your family tree, such as children’s birthdates before a parent. View lists of people not found during census searches, then click their names to initiate an automatic search on sites like Ancestry, Find My Past, FamilySearch, etc., with a tonne more. The Family Tree Analyzer software is straightforward to download on the PC. A GEDCOM file takes less than to finish uploading.

View your Ancestors on a Modern or Historic Map

You may now display your ancestors on a contemporary map, track their movements throughout their lives, and much more with the new capabilities in v3.0. You can now see your ancestors on a Modern OS Map, an Aerial Map, or even a Historic OS Map, thanks to version 3.1. A built-in OS gazetteer is now supported in version 4.0, making it easier to locate locations.

Mac Users Search For FTAnalyzer On The Mac App Store

Installing Windows 10 from the Official Microsoft App Store is the simplest way to do it. If you haven’t disabled this option in the Microsoft App Store app, this will then automatically update the application whenever a new version is released.

With the Windows Store, installation is simple. To download or launch the application after installation, click the link and then Get or Launch. Be aware that occasionally the Windows Store has bugs and displays that you own the product even when it isn’t installed. If this occurs, follow these guidelines to resolve the issue.

Drag the shortcut icon start menu to your desktop and add it to your desktop. If you are experiencing trouble generating a shortcut icon, this article will explain.

1. Features of FTAnalyzer:-

  • Surnames
  • Locations
  • Errors and fixes
  • Census
  • Facts

2. FTAnalyzer Errors And Fixes 

Users can explore errors and fixes in Family Tree Analyzer. You will see possible mistakes in the Gedcom analyzer file as a cross (factual error) or a question (possible error). Here you have the option of disregarding a particular type of error.

You can ask the system to ignore the errors, such as the birth before a mother was thirteen. Or the birth is more than nine months after the father’s death. There are other errors too. Such as ‘couples with the surname’ indicates you have not yet found a maiden name for them. And they have been listed with their married name at current.

Tip: the best way you can choose to avoid such errors; is to remember to follow up on the branches of the tree.

3. Facts About FTAnalyzer

You will find that the surnames and the locations in the tree section are self-explanatory. However, it does provide an excellent overview of the same as well as you can export the data, e.g., export the data onto an excel spreadsheet if you want to explore it later.

Census allows you to explore your ancestors. You can flag up your ancestors whose census report is not available. You can have the option to ignore the ancestors beyond a certain age, or you can select a particular census.

  • The dark red indicates that the person is known to have been alive when the census was taken.
  • Paler red colour indicates that the person may have been alive.

4. Research Suggestions:

Census suggestions demonstrate that there are many ancestors for whom you may not have recorded any census information. And the colouring system will show you that the ancestor was alive at the time of each census. In addition, you can click and find missing information in FamilySearch.

The summary suggestions of the birth, marriage, and death report include the following;

  • A person of marriageable age that has no spouse record
  • A person without a partner is a record who has children
  • The relationship between each person to you as the ‘root.’
  • People with that have an ‘open-ended’ date, e.g. reads ‘before the xx’ or ‘after the xx.’
  • Lost cousins

So, the above information is relevant to guide you with the Family Tree Analyzer. Nevertheless, contact the technicians for further queries at the Family Tree Maker Support Number    +1-888-299-3207.

Read More:- 
  1. How To Fix Error in Family Tree Maker 2019.

  2. Broken Media in FTM and re-link Media in FTM 2019.

Custom Reports in Family Tree Maker Software

by

Last updated on January 3rd, 2023 at 11:51 pm

Custom report in Family tree maker

This blog will teach us to create Custom Reports in Family Tree Maker software. If you are trying to create custom reports, follow the blog to get a better idea. 

Family Tree Maker has many default reports, but when a user wants to get a report with burial records or reports for the dead person with cemetery information. They should always use custom reports in Family Tree Maker. Before creating these Custom Reports in Family Tree Maker, you must ensure you have enough information about the person saved in your tree. In this report, you can add as much information as you want to the account.

Please Follow The Steps Below For A Custom Report In Family Tree Maker

  1. Open your Family tree maker software.
  2. Select a tree that you want to work with.
  3. Click on Publish.
  4. Please select the person’s report. In addition, you can find custom reports in the person report tab.
  5. You can rename the report. The report title box allows you to change the name of the custom report.
  6. Users can select the background of the report. FTM provides predefined images; users can also add pictures in the background.
  7. You can select the type of report you want. For example, you can select immediate family, extended family, all individuals, or selected individuals.
  8. You can also change the fonts, set the header and footers of your reports, report page set up, and save settings. These tabs are on the top right-hand side of your FTM screen.
  9. Click on create a report.
  10. You can put a name for your report in the report title box.

Note: “Items to include” allows you to access customer information to add what you want to your Custom Reports in Family Tree Maker.

Custom report in Family Tree maker

Please click the icon that the arrow points to in the image above. You will get another window with options to add more facts to your report if you want to.

We have added an image below for an example. You can also add more facts and select fact options for your report.

Facts and other item in the custom report

Custom Reports In FTM FAQ 

Question:- Where does Family Tree Maker save reports?

Answer:- It saves in the FTM folder and can be accessed within FTM publish space.

Question:- How to Print a report in family tree maker?

Answer:- Once you generate a report, there is a print button in the top right corner. Click the print button to print your report.

Here is the new blog for Family Tree Maker software users – Color Coding in family tree maker

If you need assistance with Custom Reports in Family Tree Maker, you can contact MacKiev or our support line so you can get help. We are excellent support, and we charge for our services. So please chat or call our Family Tree Maker Support Number at +1-888-299-3207.

Related Articles:- 

Sharing a Family Tree – Ancestry Support

by

Last updated on February 12th, 2022 at 08:38 am

Share Your Family Tree

 In Addition, We will discuss about How to Sharing a Family Tree with your friends and family, they will need an Ancestry account. Need any help Chat With our Experts Now!

Sharing a Family Tree

  • Once sign into the ancestry account.
  • Click the Trees tab on the top left and select a tree.
  • Once the tree comes up on the screen.
  • In the top-right corner of your tree, click Share.
  • Share your tree via email, click Email or Username; to get a link you can share, click Shareable Link.
  • You enter the recipient’s email address or username, the invitation will get deliver via email.
  • If you get a shareable link, you will need to create a new invite link for each person you share your tree with.
  • However, You are sending an email, enter the recipient’s email address or username into the field. If you are sending a link, skip this step.
  • Invite multiple people at once by clicking the green Add another email/user button.
  • In the Role menu, choose which role you want the person to have.

     Guest:-

Guests can view and add comments to a family tree. Guests cannot automatically view living people.

     Contributor:-

Contributors can view and add comments, photos, and stories to a family tree. They cannot remove content or edit existing tree content, and they cannot automatically view living people.

     Editor:-

Editors can view and add people, records, comments, photos, and stories to a family tree. They can  also remove and edit existing content. Editors can automatically view living people.

  • If you are sending an email, click the Include a private message field on the right to add a message. If you are sending a link, click Create link.
  • Email the invitation, click Send Invites. If you are sending a link, click Copy link.
  • If you are sending an email, the recipient will receive an email with the subject “Come see our family tree on Ancestry.”
  • Whether they click a button from the invitation email or click your link, if they have an Ancestry account and are log in to it, the link in the invitation will take them to your tree.
  •  If they are not log in to an account, the link will take them to a free account creation page.
  • Once they accept your invitation, your tree will appear under the Trees menu in their account.

If you are looking support for Family Tree Maker chat with our Family tree Maker Technician.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- How to Print Family Tree in FTM 2019

Find Missing Family Trees on Ancestry

by

Last updated on February 25th, 2022 at 09:55 am

Missing Family Trees on Ancestry

In Addition, We will discuss about how to Fix Missing Family Trees on Ancestry. Ancestry.com never removes your family trees, so if you create a tree on Ancestry and did not remove it yourself, you just need to find it. If a part of your tree appears and a branch of your family tree is missing, you can go through the following steps.

Check your Missing Family Trees on Ancestry:-

Restoring the missing branch

· If the missing person says, “potential father” or “potential mother,” click on the person, then click Review details.

· If it is the right person, at the bottom of the details panel, click Yes. This should solve the problem. If the missing person does not say “potential father” or “potential mother,”. Or if this did not solve the problem, go proceed to next step.

  • If the missing person says, “Add father” or “Add mother,”. Or if it is the child of someone in your tree. And not a parent, click Tree search in the top-right corner.
  • In the panel that appears, enter the name of the missing person. Then select them from the list of people that appears. If you do not know the missing person’s name, instead of entering their name in the panel. Click List of all people in the panel, then scroll through the list to find someone who may be the missing person.
  • If the missing person is male and a father, look for the same last name as their child.
  • If the person is female and a mother and you do not know her last name. Figure out the decade when she would have been born (20 to 30 years before her child). And only look at women with birthdates around that time. 
  • In your tree, click their name again, then click Profile.
  • In the Family column of their profile page, click + Add and select the person you want to connect to them. (For example, if you are connecting this person to their daughter, choose Daughter).
  • On the left side of the menu that appears, click Select someone in your tree.

Start typing the name of the person you want to connect and click on it when it appears. Click Save.

Need any Help Visit our Website Family Tree Maker Support or you can chat with us our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- On Family Tree Maker using Charting Companion on Mac

Best Version Of FTM For Yourself?

by

Last updated on January 31st, 2022 at 08:21 am

 

Best Version Of FTM

In Addition, We will discuss about Best Version Of FTM, If you are creating a Family Tree Maker tree you will have a primary or ‘home’ person. The ‘home’ person would be the first person who has entered in your tree, and if you happen to be creating a family tree, the home person is most likely you.

However if you’re working on a specific family or branch of your tree, you may want to switch the home person and make someone in that ancestral line the home person.

However, you do not have to worry. There are several ways to assign a new home person.

Changing The Home Person On The People Workspace Best Version Of FTM

  • Click the People button on the main toolbar and then click the Family tab.
  • Select the individual to be the home person in the Index, pedigree view or family group view
  • Right click the individual and choose Set As Home Person.

The individual you’ve selected will now becomes the new home person and will not be change until you manually select a new one.

Changing The Home Person On The Plan Workspace

  • Click the Plan button on the main toolbar and then click the Current Tree tab. At the top of the window, you’ll see the name of the home person.
  • Move the mouse over the words “Home Person” until a button appears.      
  • Click Home Person. The Index of Individuals window opens.
  • Select the individual you want to be the home person and click OK.

This individual will now become the new home person and remains the home person until you manually select a new one.

We are Provide Support for Family Tree Maker Software. Need any help chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Find Missing Family Trees on Ancestry

Install FTM on New Computer || Family Tree Maker Support

by

Last updated on January 31st, 2022 at 08:49 am

Install FTM On New Computer

In this addition, you will get to know how you can Install FTM On New Computer. The given is the list of step process to download for new pc.

Visit the official Mackiev website to Install FTM On New Computer

Firstly, When you pull up the above website, you will see the banner for FTM 2019. Click on tab “buy now”. But The follow-up page will ask you for your country.

Secondly, There are two options to select from. One is “United States” and the other one is “rest of the world”. Chose the option accordingly.

Install FTM On New Computer Please Follow these Step :- 

1. Online download/ CD-DVD/USB option

However, As per your preference, you can buy online version, CD-DVD or USB. After clicking on the choice of FTM 2019 version, you can click on next.

Make sure you check the prices before buying it. Usually, for CD-DVD and USB version, you pay the extra cost-plus shipping and handling charges.

2. Family Pack in Download FTM 2019 :- 

Genealogy is all about family history. Without the family members it would be a bit of arduous task to research.

So, to buy a family pack and give it to your family to help you on the research would prove beneficial. But, This page lets you buy the family pack which enables up to 3 users to use it.

3. Tree Vault in Download FTM 2019 :-

The next page is for choosing the new Tree Vault service. This is a new feature added to the new Family Tree Maker 2019. It allows you to create an online backup of your tree. You can purchase the Tree vault service on yearly subscription with a nominal fee.

4. Add-ons :- 

There are couple of add-ons available on the forthcoming pages like companion guide, charting companion, Family Book Creator, coffee cups etc. You can skip to buy these add-ons and continue to order the FTM 2019.

5. Order page :- 

Here comes the final page, to order the Family Tree Maker 2019 .On this page, you must fill the name, address, email and click on the next page to complete the payment.

Need any help you can visit our website family tree maker support or you can Chat us with our FTM Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number +1-888-299-3207. So, you can call for help.

Guide to Trace English Ancestry

by

Last updated on January 31st, 2022 at 08:50 am

Trace English Ancestry

In this blog, you will learn about “How to Trace English Ancestry”. Need any help, chat with  our family tree maker support Experts.

To understand English ancestry, first understanding available records is must. The given are the most sought-after records which are vital to the genealogy research.

Birth Records in Trace English Ancestry:-

There are 2 types of certificates – long form & short form. The short form only includes the details about the baby. The long form includes the details of the parents. The short form is free to the parents. The long form is a paid one. In case of the father of child does not present at the time of registration, he will not be on birth certificate. He must be available at the time of registration.  The child, in that case, would take the mothers’ surname. If father dies before the birth of the child, his name would written in brackets and child would have his father’s surname.

Baptism Records in Trace English Ancestry:–

It records a lot of valuable information, like Date of Baptism, name of the person Baptized, parents name(s), Surname, Address, and profession.

Adoption Records :–

Adoption records started in 1926 in England. Before1926 adoptees found in census records.

Marriage Records :–

The banns of marriage were read three Sundays before the wedding. So hints available may get confuse with the marriage date. Like in case of father’s name mentioned on birth certificate do not necessarily mean the father is mention is a biological father. Check witness on the certificate and double check their surnames, as they could be compare to bride or grooms.

Divorce Records :–

Divorce records between 1858-1937 are available in National Archives. Any result before are difficult to find.

Death Records :–

The informant of the death be announce by the close member of the family like son, daughter, or spouse. Due to advancement in medicine, it eradicated diseases which proved fatal for our ancestors. However, genetic diseases are interest to track down.

Probate and Wills :–

When searching for probate record, surname and year of death is must. Checking for the type of Grant Representation, as not all the probates include will. The wills have important information-like names, addresses, relationships, and wealth. Reading the will gives you the understanding of ancestors character and their importance in life.

If you need any help to understand Family tree maker and want to see how it works, Please chat with our support team. You can also call Family Tree maker 2019 support number +1-256-286-0048 and get help from our experts. Please use our chat support service. So you can get free service.

What are the uses of family tree maker and why is it useful?

by

Last updated on August 2nd, 2022 at 08:28 am

using family tree maker software

In this blog you learn, using family tree maker software. Many of us are interest in knowing more about our family history. Because of this we tend to look out for sources that will help us get familiar with our distant family members, cousins and our ancestors.

One of the best medium to find out your family history. Its background and about your ancestors is through a family tree. Genealogy uses the same concept to get familiar with your family members and other close ancestors.

You may be now wanting to learn more about family trees and how it proves to be helpful. This article will provide you with all the information you need.

Using Of Family Tree Maker

A family tree is a hierarchy which shows all the family members together. User can find out, how family are associated with one another. A family tree can be a great way to help identify people. Especially for the younger generations who have no idea about their relatives and distant members. So it is easier to find about distant family.

Family Trees are very easy to create. It begins from the head of the family followed by other member in the right order. The members are then followed by their siblings and so on. It is very helpful and easy to understand.

using of family tree maker and why it is useful?

Family Trees have a lot of advantages and a few of them are listed down below:

  1. Better understanding of relationships – Family tree maker will help you know about the family members. Whom you have never met or even known. This will help one understand the different family relationships and increase the bond with the distant family members.
  2. Sense of identification- You get to know more about where your ancestors came from. Where they lived. You also get to understand your own family history. More importantly, you tend to identify yourself with the family.
  3. Sense of Pride– Getting to know more about your family history brings a sense of pride within an individual. You get to know about the hardships they have faced and how easy our lives are in comparison to theirs. An individual would feel fortunate to come from a family that is so strong and have survived through the tough conditions.

If you need help to understand Family tree maker and want to see how it works, Please call our support team. So our expert will help you understand family tree maker. Please chat with our  Family Tree maker support  and get help from our experts. If you want free service, Please use our chat support service. So you can get free service.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Family Tree Maker File – Type and its use!

by

Last updated on April 2nd, 2022 at 05:21 am

Family Tree Maker File

In this blog, you will learn about the family tree maker file. Type of FTM files and how to repair them if you get an error.  Despite meeting the system requirement, you may still experience some issues with Family Tree Maker and its files. There are various factors that may affect program functionality. There are many different reasons that your program might have some issues. This article will help identify and resolve some of the program issues.

Type of Family Tree Maker File.

These are the most common file that you will see if you are a Family Tree Maker user.

  1. .FTW
  2. .FBK
  3. .FBC
  4. .FTM
  5. .FTMB

Note: You can create a .ged (Gedcom) file using FTM. .FTW, .FBK and .FBC are file types of an older version of FTM.

How to import an older version of the Family Tree Maker file to a newer version of FTM?

Please note you can import version 5 and newer, personal ancestral file, Gedcom file, and Legacy Family Tree.

To import a file, please open the FTM software. Click on Select Tree or import an existing tree. check the image below.

Import a family tree maker file

 

Click on the button pointed by an error. It will ask you to browse the file. You can now choose the file, you want to import to your FTM. Sometimes it does not show any file in the folder. If you do not see any files then click on all files. Now you will be able to see the file in the folder. Please find the image below for reference.

select all files for FTM file

 

How to repair a damaged FTM file?

Click on the file option which is on the top left corner and click on close. It will close the opened file in the family tree maker. Now click on Tools and click on the compact file. We have detailed information to fix errors in family tree maker files.

Problem: File damage may occur in a family file through the following:

  • Merging unchecked files
  • Improper shut-downs of Family Tree  or Window
  • A virus
  • Inserting damaged data into a file

These can cause a variety of issues with merging, reports, importing/exporting etc. In order to repair a Family Tree Maker file, please click on the following link for the instructions:

Problem: if you have an error that says “You must be logged on as an administrator”. please click on the following link for the solution. So you can fix this issue.

How to resolve the “You must be an administrator error”?

Family Tree Maker encountered an Error or Stopped working

Problem:  These two questions- “The Family Tree Maker has encountered an error and needs to close” and “Family Tree Maker has stopped working”- have been known to occur after Family Tree Maker has been uninstalled and then reinstalled, or when a software patch has been installed to your software.

These messages are usually caused by an old or corrupted user configuration file. Click on the link below to resolve the issue

Family Tree Maker encountered an error or stopped working

Family Tree Maker Crashes

If you are having problems with Family Tree Maker continually crashing, click on the link given down below

Family Tree Maker Crashes or Closes Unexpectedly

Uninstalling Family Tree Maker

At times program issues can be solved by simply uninstalling and then reinstalling the Family Tree Maker. Please click the link below for detailed instructions on uninstalling Family Tree Maker.

Uninstalling Family Tree Maker

Manually Uninstalling Family Tree Maker

If you still receive errors even if you have uninstalled and reinstalled the Family Tree Maker program then you may have to do a manual uninstall. This will remove all aspects of the program from your computer. Click on the link below for the detailed instructions  

Manually Uninstalling Family Tree Maker 2010-2014

NOTE: We recommend reinstalling the programs in the clean boot mode after a manual uninstall. Instruction is in next section.

Performing a Clean Boot

Problem: When Windows starts up, many basic system processes, antivirus software, system utilities, and other software load as well. These applications and services can sometimes cause interference when installing or running programs.

 Loading your computer in a clean boot can help troubleshoot many of these issues.

For detailed instructions on performing a clean boot, please click on the following link:
How to perform a clean boot of Windows

If you still experience issues with Family Tree Maker, please contact Family Tree Maker Support Tech Support Team. So our team can help you. Chat Now

Quick Read:- Ancestry Tree View Settings

Sharing Your Ancestry Family Tree

by

Last updated on July 19th, 2022 at 05:11 am

Sharing Ancestry Family Tree

Sharing Ancestry Family Tree

  • On the Ancestry website, tap the Tree tab and select a tree.
  • On your Tree, tap the Tree name menu in the upper left corner and select Sharing.
  • To enter the beneficiary’s email address, click Email. If you have just the username of a person, then click username.
  • Enter the beneficiary’s email address or username into the field.
  • Add multiple email addresses or usernames.
  • You can choose which job you need the individual to have. So they will have limited access to your Tree.

Here is all information. You will be Sharing your Ancestry Tree with someone.

Guest

  • Guests will view and add remarks to a family tree. However, visitors can’t consequently see living individuals.
Contributor
  • Contributors will view and include remarks, photographs and stories to a family tree. However, they will not evacuate content or alter existing tree substance, and they can’t consequently see living individuals.
Editor
  • Editors can view and include individuals, records, remarks, photographs, and stories to a family tree. They can likewise evacuate and alter existing information.
  • Please click Include an individual message field on the privilege to include a message.
  • To send the welcome, click Send Invites.
  • The beneficiary will get an email with the subject “Come see our family tree on Ancestry.” If they have an Ancestry account and are signed in to it, the connection in the welcome will take them to your Tree. If a person does not have an account with Ancestry, then they will need to create an account.
  • Once your welcome has been acknowledged, your Tree will appear on the Trees drop-down menu in the beneficiary’s record.

This is all for our blog, “Sharing ancestry family tree“. Then You should chat with Family Tree Maker Experts.

FAQ

Question:- Can I download someone else’s family tree on Ancestry?

Answer:- If you are assigned as editor then yes, you can. A guest or contributor will not be able to download the tree.

Question:- How do I add someone to my Ancestry tree?

Answer:- You can share using the ancestry tree sharing option.

Related Articles

How to Reset Family Tree Maker 2017 to default for Apple Computers?

by

Last updated on February 1st, 2022 at 09:48 am

Reset Family Tree Maker

In this blog, we are going to explain how you will be able to reset family Tree Maker 2017 to default. Please know this blog is only for Mac (apple computers). For Windows computers, please read our other blog. Sometimes, if your program does not work properly then you can restore it to default. Please know resetting to default will not cause any data loss.

Let’s follow the steps below to reset family tree maker

  • Click on Go on the top bar of your mac screen on the menu bar and then click on Library.
  • In the Library folder, Go to Preferences and find com.mackiev.FamilyTreeMaker2017.plist. we need to remove this file from the computer. You need to click on the file and hold and move it to trash. You need to make sure you empty your trash folder as well.
  • After deleting this file, you will need to restart your computer.

Note: Please do not delete anything else. If you do delete any of your important files, you may lose them, and you will not be able to get them back. If you are not tech-savvy, then you should hire a tech and let them do it for you.

This is how you reset Family Tree Maker 2017. If you have followed the steps as described, you will be able to successfully be resetting your family tree maker.
Remember as I said, you will not lose your family tree data, but you will not see any family tree files there and you will need to register your copy of Family tree maker again. Once you are done with your registration. You need to import all your family tree files back to your FTM software.
If you need premium technician service then please chat with our Family Tree Maker support Experts to get help. We would like to tell you, we are not MacKiev support and we have no relation with MacKiev.

Also, read –  How to Get Support for Family Tree Maker 2019 

How to fix Syncing Problem on Family Tree Maker 2017 with Ancestry

by

Last updated on July 14th, 2022 at 07:17 am

Sync issue between Ancestry and ftm2017

In this blog, We have explained how to fix Sync issue between Ancestry and FTM2017. Due to high traffic on the Family Tree Servers sync may not happen. It may give you the errors or slow down the sync process.

When you face problems in viewing the tree in Family Tree Maker 2017 there is a possibility of you not able to synchronize your trees as well. You can wait for and try it later.

The reasons for Sync issue between Ancestry and FTM2017:-

  • Internet Issues
  • Sync Change Log Issues
  • Software Issues
  • Media Sync Issues
  • Restore Issue
  • Re-Download Issue
  • Syncing FTM to Ancestry

Internet Issues

Various internet service providers have different connection speeds. The variation in internet speed may cause a problem with syncing, which however is a natural phenomenon. There are three types of internet connections:

  • Dial-Up Connections – Slowest
  • Satellite Connections – Variation in speed
  • Cable Connections – Overall good but may slow down during peak hours

So, try to opt for the best internet connections available to make sure you do not have any issue.

Sync Change Log Issues

If you see that the change is huge and which you did not have made in the Sync Change log window, you may better contact the technical support for immediate help. Since our experts are well versed with such issues, so they better find out if what exactly is going wrong.

Software Issues

Software like Antivirus, Firewall, etc. may affect the sync on Family Tree Maker. Since these software checks on downloads and uploads and while synchronizing Family Tree Maker it may check on those downloads and uploads and hence may block the activity and result in error. You must contact the technical support at once. This could be one of the Syncing Problem FTM 2017.

Media Sync Issues

Those beautiful and rare pictures of your ancestors and of course their stories in your family tree sync separately from the rest of the information. More of those photos and stories the longer the sync time would be. You can check media download progress. it could be one of the problems synchronizing family tree maker 2017.

The media in your tree file synchronizes separately from your tree data. Additionally, the more media you have in your tree, it would take a longer time to complete synchronization. Even if you are no longer seeing the Media Processing status bar at the top of Family Tree Maker, your media still may be synchronizing.

If you have bad media, it may interfere with sync.

You will have to go through the Media workspace in Family Tree Maker and check each file to see which one(s) caused the problem. After that, remove the file(s) from your media collection and it should fix the issue and you will be able to sync your tree again.

Restore Issue

The good practice of using the family tree maker is to back up the data periodically. The latest backup should be full and frequent. Persistently having a problem with syncing. Go ahead and restore the most recent full backup.

Re-Download Issue

Do not have a recent backup? You can go for re-download your tree as a new one. In one of the scenarios, where there is information in your Family Tree Maker that has not yet synchronized, but you have had to re-download the tree as a new FTM tree to fix the sync issue.

Syncing FTM to Ancestry

Let us says you can synchronize the information but not able to backup or you are not able to upload and link your tree from within FTM. In this case, you would have to contact the FTM Technical Support Number to speak to the expert so you can get best solution.

You can also read our important blog – How to Make family chart in family tree maker software?

Family Tree Maker Chart and Reports in FTM

by

Last updated on May 11th, 2022 at 05:59 am

Family Tree maker chart

If you are on this blog, then I must say you are a family tree maker lover. You love to make your family tree maker chart and showcase your family history among your family and friends.

Creating your family chart and organizing it is fun to do. As you know it is never easy to manage and organize FTM charts but FTM makes it easier for family tree maker user. It is not easy to create these charts manually on paper. 

Learn More About Family Tree Maker Charts

if you are putting your family information in family tree maker then you may want to create reports or charts. FTM has many options for user to create charts or reports. All you need to do is to go to publish space and from there you can choose the kind of charts you want to create. 

Here are few well known few charts 

  1. Pedigree Charts – You can display blood line ancestor.
  2. Descendent Charts – This is for descendent report.
  3. Relationship Charts – To find relationship between two person or person between two persons.
  4. Family Tree Charts – For family charts, this includes ancestors.

You can also create reports using family tree maker software. If you want, you can create books of your family history. We have covered the all charts and reports which is in the FTM software.

Please read our blog Family tree charts and reports. 

If you are not able to create charts, reports or a book and if you need help then call us. We provide expert service that could help you get your genealogy research to next level. you can contact us for family tree maker tech support. You just need to call on our toll-free number: – +1-888-299-3207. 

Note: we, Tane Innovative concepts LLC charge for our services. We are not MacKiev or Ancestry. 

Also read – How to recover lost family tree maker 2017 icon?

Connectivity Issues in family tree maker 2017 Mac Version

by

Last updated on January 31st, 2022 at 09:56 am

Connectivity Issues in family tree

Here is some well-known issue that could stop your Family Tree maker 2017 to connect to internet. Please follow the steps as it described below.

  • Make sure you have not selected an option called “Go Offline”.
  • Check date and time.
  • Firewall status (Your firewall should allow Family tree maker connection to internet so it can have connectivity).
  • Update your operating system so you will not be using an outdated system.

How to set Family Tree Maker 2017 to go online?

  • Click on Family Tree Maker 2017 and it will open family Tree maker software.
  • Once you click on file, you will see few options. Please see if it says, “Go Offline”.
  • Go offline mean your software is online and you can click on “Go offline” to go offline.
  • Going from offline to online will fix your issue so be sure if your tree is online.

Upgrading operating system to fix Connectivity Issues in family tree maker2017

Click on apple logo to open menu. You will find apple logon on the very top left corner of your computer screen. Once you click on it, you will see an option to click on software update. Please make sure to login to your app store. If you are not logged in to app store, you will not get option to update your operating system.

Way to check firewall status

Once you click on apple logo, you will get options. Click on system preferences. You will see security and privacy. Please click and see if there are any changes made to your firewall. You may need an expert to help you with firewall settings.

Did you upgrade your Family Tree Maker 2017?

You need to check for the upgrade of your family tree maker 2017. If you have not upgraded, then you should go to upgrade center and upgrade your software. upgrading your software will fix your Connectivity Issues in family tree so please follow the steps.

If none of the steps fixes your issue then please chat or call with our Family Tree Maker 2017 Experts. One of our technicians will guide you and fix your problem.

Color Coding is the Best Features in family tree maker Software

by

Last updated on February 7th, 2022 at 03:44 pm

Color coding in FTM 2019

Let me guide you, How you can use Color Coding in FTM 2019 software and look even more beautiful than what it is right now. Color coding has been improved in FTM 2019 with two new features. You can now:

Color coding in FTM 2019 Step:-

  • Open family tree maker software by clicking on icon on your computer desktop screen.
  • Click on color coding on the top bar right corner first icon.
  • Select the person that you would like to give color to.
  • You have choices to select. If you want to give color to only the current person, then you need to select the current person. It will give color to the current person as per your selection of color.

Color Coding Features in FTM 2019

For the Current Person, choose from a variety of colors. It’s now possible to apply up to eight different colors to the current person, rather than just one. Select the person you want to highlight from the Tree tab of the People workspace, then click the Color Coding button above the editing panel. Click as many of the eight colors as you need to mark the individual under Current Person. Choose an option by clicking on it.

You can chat with our family tree maker support Experts and Fix your Problem or you can visit our website or Blog family tree maker support. Or you can visit Mackiev’s official website for more information.

Read our latest blog:-

How To Use Family Book Creator in family tree maker