family tree maker 2017

How to Share Your Family Tree

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 In Addition, We will discuss about How to Share your Family Tree with your friends and family, they will need an Ancestry account. Need any help Chat With our Experts Now!

Share Your Family Tree 

  • Once sign into the ancestry account.
  • Click the Trees tab on the top left and select a tree.
  • Once the tree comes up on the screen.
  • In the top-right corner of your tree, click Share.
  • Share your tree via email, click Email or Username; to get a link you can share, click Shareable Link.
  • You enter the recipient’s email address or username, the invitation will get deliver via email.
  • If you get a shareable link, you will need to create a new invite link for each person you share your tree with.
  • However, You are sending an email, enter the recipient’s email address or username into the field. If you are sending a link, skip this step.
  • Invite multiple people at once by clicking the green Add another email/user button.
  • In the Role menu, choose which role you want the person to have.

     Guest:-

Guests can view and add comments to a family tree. Guests cannot automatically view living people.

     Contributor:-

Contributors can view and add comments, photos, and stories to a family tree. They cannot remove content or edit existing tree content, and they cannot automatically view living people.

     Editor:-

Editors can view and add people, records, comments, photos, and stories to a family tree. They can  also remove and edit existing content. Editors can automatically view living people.

  • If you are sending an email, click the Include a private message field on the right to add a message. If you are sending a link, click Create link.
  • Email the invitation, click Send Invites. If you are sending a link, click Copy link.
  • If you are sending an email, the recipient will receive an email with the subject “Come see our family tree on Ancestry.”
  • Whether they click a button from the invitation email or click your link, if they have an Ancestry account and are log in to it, the link in the invitation will take them to your tree.
  •  If they are not log in to an account, the link will take them to a free account creation page.
  • Once they accept your invitation, your tree will appear under the Trees menu in their account.

If you are looking support for Family Tree Maker chat with our Family tree Maker Technician.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read :- How to Print Family Tree in FTM 2019

Find Missing Family Trees on Ancestry

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Missing Family Trees on Ancestry

In Addition, We will discuss about how to Fix Missing Family Trees on Ancestry. Ancestry.com never removes your family trees, so if you create a tree on Ancestry and did not remove it yourself, you just need to find it. If a part of your tree appears and a branch of your family tree is missing, you can go through the following steps.

Check your Missing Family Trees on Ancestry:-

Restoring the missing branch

· If the missing person says, “potential father” or “potential mother,” click on the person, then click Review details.

· If it is the right person, at the bottom of the details panel, click Yes. This should solve the problem. If the missing person does not say “potential father” or “potential mother,”. Or if this did not solve the problem, go proceed to next step.

  • If the missing person says, “Add father” or “Add mother,”. Or if it is the child of someone in your tree. And not a parent, click Tree search in the top-right corner.
  • In the panel that appears, enter the name of the missing person. Then select them from the list of people that appears. If you do not know the missing person’s name, instead of entering their name in the panel. Click List of all people in the panel, then scroll through the list to find someone who may be the missing person.
  • If the missing person is male and a father, look for the same last name as their child.
  • If the person is female and a mother and you do not know her last name. Figure out the decade when she would have been born (20 to 30 years before her child). And only look at women with birthdates around that time. 
  • In your tree, click their name again, then click Profile.
  • In the Family column of their profile page, click + Add and select the person you want to connect to them. (For example, if you are connecting this person to their daughter, choose Daughter).
  • On the left side of the menu that appears, click Select someone in your tree.

Start typing the name of the person you want to connect and click on it when it appears. Click Save.

Need any Help Visit our Website Family Tree Maker Support or you can chat with us our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- On Family Tree Maker using Charting Companion on Mac

Best Version Of FTM For Yourself?

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Best Version Of FTM

In Addition, We will discuss about Best Version Of FTM, If you are creating a Family Tree Maker tree you will have a primary or ‘home’ person. The ‘home’ person would be the first person who has entered in your tree, and if you happen to be creating a family tree, the home person is most likely you.

However if you’re working on a specific family or branch of your tree, you may want to switch the home person and make someone in that ancestral line the home person.

However, you do not have to worry. There are several ways to assign a new home person.

Changing The Home Person On The People Workspace Best Version Of FTM

  • Click the People button on the main toolbar and then click the Family tab.
  • Select the individual to be the home person in the Index, pedigree view or family group view
  • Right click the individual and choose Set As Home Person.

The individual you’ve selected will now becomes the new home person and will not be change until you manually select a new one.

Changing The Home Person On The Plan Workspace

  • Click the Plan button on the main toolbar and then click the Current Tree tab. At the top of the window, you’ll see the name of the home person.
  • Move the mouse over the words “Home Person” until a button appears.      
  • Click Home Person. The Index of Individuals window opens.
  • Select the individual you want to be the home person and click OK.

This individual will now become the new home person and remains the home person until you manually select a new one.

We are Provide Support for Family Tree Maker Software. Need any help chat with our Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Quick Read:- Find Missing Family Trees on Ancestry

Transfer FTM 2019 to a new computer

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Transfer FTM 2019 to a new computer

In Addition, we will discuss How to Transfer FTM 2019 to a new computer. If you use more than one device for the program, Mackie has the family pack option for multiple devices.

Back up your family tree maker 

This is recommended to all Family Tree Maker users. If you are moving your FTM from one to another computer. Please take a full backup of your data and Family Tree Maker. The user should keep the data back up on an external device. If you do not know, how to back up for your FTM files then call us. We will get it done for you.

Transfer FTM 2019 to a new computer

  • Firstly, you need a family pack license to use the Family Tree Maker 2019 on multiple computers. You can use the Family Pack license for up to 3 devices.
  • You can use a family pack license on either windows or mac pc. Since the Transfer, FTM 2019 offers Tree Vault service, so by creating up to 3 accounts. You can back up the same tree on this online backup account and also use FTM Connect on 3 handheld devices.
  • To install the family pack on the other devices is easy. Browse through your email and find the download link, in case of the online version of FTM 2019, and copy the download link and open it. On the other device Let us say, if the other computer is in the basement or upstairs you can forward the same email to another device to download the copy.
  •  In the case of, the email which contains the download link which you mistakenly delete it, and somehow you lost it. Even then you need not to panic Mackiev.com offers you to download the copy from the upgrade center.
  • Simply, search for the FTM2019 upgrade center on the web search using your browser. You get the link to click on and input your information to download the copy.
  • Once you download the program successfully. You can restore the tree from the Tree Vault or copy the tree backup on a media drive and import the backup file to the new or the other machine.

We provide support for Family Tree Maker 2019 software. If you are looking for support You can visit our website Family Tree maker Support or you can call us at our toll-free number +1-888-299-3207.

Quick Read:- Terms & Conditions | Family Tree Maker Support

Install FTM on new computer || Family Tree Maker Support

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Install FTM On New Computer

In this addition, you will get to know how you can Install FTM On New Computer. The given is the list of step process to download for new pc.

Visit the official Mackiev website to Install FTM On New Computer

Firstly, When you pull up the above website, you will see the banner for FTM 2019. Click on tab “buy now”. But The follow-up page will ask you for your country.

Secondly, There are two options to select from. One is “United States” and the other one is “rest of the world”. Chose the option accordingly.

Install FTM On New Computer Please Follow these Step :- 

1. Online download/ CD-DVD/USB option

However, As per your preference, you can buy online version, CD-DVD or USB. After clicking on the choice of FTM 2019 version, you can click on next.

Make sure you check the prices before buying it. Usually, for CD-DVD and USB version, you pay the extra cost-plus shipping and handling charges.

2. Family Pack in Download FTM 2019 :- 

Genealogy is all about family history. Without the family members it would be a bit of arduous task to research.

So, to buy a family pack and give it to your family to help you on the research would prove beneficial. But, This page lets you buy the family pack which enables up to 3 users to use it.

3. Tree Vault in Download FTM 2019 :-

The next page is for choosing the new Tree Vault service. This is a new feature added to the new Family Tree Maker 2019. It allows you to create an online backup of your tree. You can purchase the Tree vault service on yearly subscription with a nominal fee.

4. Add-ons :- 

There are couple of add-ons available on the forthcoming pages like companion guide, charting companion, Family Book Creator, coffee cups etc. You can skip to buy these add-ons and continue to order the FTM 2019.

5. Order page :- 

Here comes the final page, to order the Family Tree Maker 2019 .On this page, you must fill the name, address, email and click on the next page to complete the payment.

Need any help you can visit our website family tree maker support or you can Chat us with our FTM Experts.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Guide to Trace English Ancestry

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In this blog, you will learn about “How to Trace English Ancestry”. Need any help, chat with  our family tree maker support Experts.

To understand English ancestry, first understanding available records is must. The given are the most sought-after records which are vital to the genealogy research.

Birth Records in Trace English Ancestry:-

There are 2 types of certificates – long form & short form. The short form only includes the details about the baby. The long form includes the details of the parents. The short form is free to the parents. The long form is a paid one. In case of the father of child does not present at the time of registration, he will not be on birth certificate. He must be available at the time of registration.  The child, in that case, would take the mothers’ surname. If father dies before the birth of the child, his name would written in brackets and child would have his father’s surname.

Baptism Records in Trace English Ancestry:–

It records a lot of valuable information, like Date of Baptism, name of the person Baptized, parents name(s), Surname, Address, and profession.

Adoption Records :–

Adoption records started in 1926 in England. Before1926 adoptees found in census records.

Marriage Records :–

The banns of marriage were read three Sundays before the wedding. So hints available may get confuse with the marriage date. Like in case of father’s name mentioned on birth certificate do not necessarily mean the father is mention is a biological father. Check witness on the certificate and double check their surnames, as they could be compare to bride or grooms.

Divorce Records :–

Divorce records between 1858-1937 are available in National Archives. Any result before are difficult to find.

Death Records :–

The informant of the death be announce by the close member of the family like son, daughter, or spouse. Due to advancement in medicine, it eradicated diseases which proved fatal for our ancestors. However, genetic diseases are interest to track down.

Probate and Wills :–

When searching for probate record, surname and year of death is must. Checking for the type of Grant Representation, as not all the probates include will. The wills have important information-like names, addresses, relationships, and wealth. Reading the will gives you the understanding of ancestors character and their importance in life.

If you need any help to understand Family tree maker and want to see how it works, Please chat with our support team. You can also call Family Tree maker 2019 support number +1-256-286-0048 and get help from our experts. Please use our chat support service. So you can get free service.

What are the uses of family tree maker and why is it useful?

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In this blog you learn, uses of family tree maker. Many of us are interest in knowing more about our family history. Because of this we tend to look out for sources that will help us get familiar with our distant family members, cousins and our ancestors.

One of the best medium to find out your family history. Its background and about your ancestors is through a family tree. Genealogy uses the same concept to get familiar with your family members and other close ancestors.

You may be now wanting to learn more about family trees and how it proves to be helpful. This article will provide you with all the information you need.

What is a family tree?

A family tree is a hierarchy which shows all the family members together. User can find out, how family are associated with one another. A family tree can be a great way to help identify people. Especially for the younger generations who have no idea about their relatives and distant members. So it is easier to find about distant family.

Family Trees are very easy to create. It begins from the head of the family followed by other member in the right order. The members are then followed by their siblings and so on. It is very helpful and easy to understand.

uses of family tree maker and why it is useful?

Family Trees have a lot of advantages and a few of them are listed down below:

  1. Better understanding of relationships – Family tree maker will help you know about the family members. Whom you have never met or even known. This will help one understand the different family relationships and increase the bond with the distant family members.
  2. Sense of identification- You get to know more about where your ancestors came from. Where they lived. You also get to understand your own family history. More importantly, you tend to identify yourself with the family.
  3. Sense of Pride– Getting to know more about your family history brings a sense of pride within an individual. You get to know about the hardships they have faced and how easy our lives are in comparison to theirs. An individual would feel fortunate to come from a family that is so strong and have survived through the tough conditions.

If you need help to understand Family tree maker and want to see how it works, Please call our support team. So our expert will help you understand family tree maker. Please chat with our  Family Tree maker support  and get help from our experts. If you want free service, Please use our chat support service. So you can get free service.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Repairing a Family Tree Maker File

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In this blog, you will learn to find out if your family tree maker file is working properly or not. Despite meeting the system requirement, you may still experience some issue with Family Tree Maker. There are various factors that may affect program functionality and there are many different reasons that your program might have some issues. This article will help identify and resolve some of the program issues.

NOTE: Before moving forward there are a few things that you need to keep in mind:

  • The article will help solve a variety of problems. However, they may not apply to your specific problem. To find out if it’s an applicable solution to your problem, we advise you to read the summary to each solution.
  • This article only applies for Family Tree Maker for PC.
  • We recommend creating a backup of your files before continuing with any of these processes
  • Family Tree Maker will not work correctly unless your computer meets the minimum system requirements. 

Repairing a Family Tree Maker File

Problem: File damage may occur in a family file through the following:

  • Merging unchecked files
  • Improper shit-downs of Family Tree  or Window
  • A virus
  • Inserting damaged data into a file

These can cause a variety of issues with merging, reports, importing/exporting etc. In order to repair a Family Tree Maker file, please click on the following link for the instructions:

How can I repair a Family Tree Maker File?

Checking for Updates

Family Tree maker is regularly updated to fix issues and improve the products. To check for updates follow the steps below:

  • Click on the Help button
  • Select Check for Update in the drop menu
  • Family Tree Maker will then automatically check for updates

Problem: if you have an error that says “You must be logged on as an administrator”. please click on the following link for the solution. So you can fix this issue.

How to resolve the “You must be an administrator error”?

Family Tree Maker encountered an Error or Stopped working

Problem:  These two questions- “The Family Tree Maker has encountered an error and needs to close” and “Family Tree Maker has stopped working”- have been known to occur after Family Tree Maker has been uninstalled and then reinstalled, or when a software patch has been installed to your software.

These messages are usually caused by an old or corrupted user configuration file. Click on the link below to resolve the issue

Family Tree Maker encountered an error or stopped working

Family Tree Maker Crashes

If you are having problems with Family Tree Maker continually crashing, click on the link given down below

Family Tree Maker Crashes or Closes Unexpectedly

Uninstalling Family Tree Maker

At times program issue can be solved by simply uninstalling and then reinstalling the Family Tree Maker. Please click the link below for detailed instructions on uninstalling Family Tree Maker.

Uninstalling Family Tree Maker

Manually Uninstalling Family Tree Maker

If you still receive errors even if you have uninstalled and reinstalled the Family Tree Maker program then you may have to do a manual uninstall. This will remove all aspects of the program from your computer. Click on the link below for the detailed instructions  

Manually Uninstalling Family Tree Maker 2010-2014

NOTE: We recommend reinstalling the programs in the clean boot mode after a manual uninstall. Instruction is in next section.

Performing a Clean Boot

Problem: When Windows starts up, many basic system processes, antivirus software, system utilities, and other software load as well. These applications and services can sometimes cause interference when installing or running programs.

 Loading your computer in a clean boot can help troubleshoot many of these issues.

For detailed instructions on performing a clean boot, please click on the following link:
How to perform a clean boot of Windows

If you still experience issues with Family Tree Maker, please contact Family Tree Maker Support Tech Support Team. So our team can help you. Chat Now

Quick Read:- Ancestry Tree View Settings

Upgrade Family Tree Maker 1995/2005 To New Version Family Tree Maker 2019

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Upgrade Family Tree Maker

In this blog, You will find out how to Upgrade Family Tree Maker 1995/2005. You can upgrade Family Tree Maker 1995 and Family tree maker 2005 to the Latest Version Family Tree Maker 2019, if the tree file is convertible.

Steps to Upgrade Family Tree Maker to the latest one

  • Launch your current Family Tree Maker
  • On the top left, click on “Help”.
  • Then click on “About Family Tree Maker”.
  • You will get the current Family Tree Maker Version with the build number, make a note of it.
  • Check if you can find the backup of the tree files.
  • Click on the “File” on the top left of the Family Tree Maker console.
  • Click on “export” and export it to the flash drive on your desktop.
  • Once you export the file to external media or the desktop of your pc, right click on the file (for windows pc) and click on properties.
  • In the properties box, you will find out the extension of the file.
  • Contact the FTM Support Team to get help on converting the file extension to the current format.

How to Install Family Tree Maker?

  • First buy the latest Family Tree Maker software from the mackiev.com
  • You will receive the download delivery instruction on the email with the download link.
  • Click on the link and download the setup file on the computer
  • Once the file is in the download, double click on the file to start the installation.
  • Once you Install the software, you will find the icon for latest Family Tree Maker 2019 on the computer desktop.
  • Click on the icon and launch the software.
  • Register your copy under your name, email, and home address.
  • For any help on upgrade and file conversion, contact the Family Tree Maker Support Number to speak to an expert.
  • Please do take a note, the phone and remote support service is a premium service which requires user to sign it up first before getting the support on the upgrade and file conversion.

Also read – how to rename a tree in family tree maker?

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support Number is +1-888-299-3207. So, you can call for help.

Also Read :- How can I create a safe digital family tree for our new generation?

                           Family Tree Maker About us

Sharing your ancestry tree – Family tree maker support Live Chat

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Sharing your ancestry tree

Sharing your ancestry tree

  • On Ancestry website, tap Tree tab and select a tree.
  • on your Tree, tap the Tree name menu in the upper left corner and select Sharing.
  • To enter the beneficiary’s email address, click Email. if you have just their username, click Username.
  • The welcome will be conveyed by means of email whether you enter the beneficiary’s email address or username.
  • Enter the beneficiary’s email address or username into the field.
  • Add multiple email address or user name.
  • You can choose which job you need the individual to have. So they will have limited access to your tree.

Here is what all information, you will be Sharing your ancestry tree with someone.

Guest

  • Guests will view and add remarks to a family tree. Visitors can’t consequently see living individuals.
Contributor
  • Contributors will view and include remarks. photographs and stories to a family tree. They will not evacuate content or alter existing tree substance, and they can’t consequently see living individuals.
Editor
  • Editors can view and include individuals, records, remarks, photographs, and stories to a family tree. They can likewise evacuate and alter existing substance. Editors can naturally see living individuals.
  • please click Include an individual message field on the privilege to include a message.
  • To send the welcome, click Send Invites.
  • Beneficiary will get an email with the subject “Come see our family tree on Ancestry.” If they have an Ancestry account and are signed in to it, the connection in the welcome will take them to your tree. if person does not have an account with ancestry then will need to create an account.
  • Once your welcome has been acknowledged. your tree will show up on the Trees drop-down menu in the beneficiary’s record.

This is all for our blog “Sharing your ancestry tree“. Then You should chat Family Tree Maker Experts.

You should also read our blog – How to reset Family Tree Maker 2017 to default?

How to Reset Family Tree Maker 2017 to default for Apple Computers?

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Reset Family Tree Maker

In this blog, we are going to explain how you will be able to reset family Tree Maker 2017 to default. Please know this blog is only for Mac (apple computers). For Windows computers, please read our other blog. Sometimes, if your program does not work properly then you can restore it to default. Please know resetting to default will not cause any data loss.

Let’s follow the steps below to reset family tree maker

  • Click on Go on the top bar of your mac screen on the menu bar and then click on Library.
  • In the Library folder, Go to Preferences and find com.mackiev.FamilyTreeMaker2017.plist. we need to remove this file from the computer. You need to click on the file and hold and move it to trash. You need to make sure you empty your trash folder as well.
  • After deleting this file, you will need to restart your computer.

Note: Please do not delete anything else. If you do delete any of your important files, you may lose them, and you will not be able to get them back. If you are not tech-savvy, then you should hire a tech and let them do it for you.

This is how you reset Family Tree Maker 2017. If you have followed the steps as described, you will be able to successfully be resetting your family tree maker.
Remember as I said, you will not lose your family tree data, but you will not see any family tree files there and you will need to register your copy of Family tree maker again. Once you are done with your registration. You need to import all your family tree files back to your FTM software.
If you need premium technician service then please chat with our Family Tree Maker support Experts to get help. We would like to tell you, we are not MacKiev support and we have no relation with MacKiev.

Also, read –  How to Get Support for Family Tree Maker 2019 

How to fix Syncing Problem on Family Tree Maker 2017 with Ancestry

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Sync issue between Ancestry and ftm2017

In this blog, We have explained how to fix Sync issue between Ancestry and FTM2017. Due to high traffic on the Family Tree Servers sync may not happen. It may give you the errors or slow down the sync process.

When you face problems in viewing the tree in Family Tree Maker 2017 there is a possibility of you not able to synchronize your trees as well. You can wait for and try it later.

The reasons for Sync issue between Ancestry and FTM2017:-

  • Internet Issues
  • Sync Change Log Issues
  • Software Issues
  • Media Sync Issues
  • Restore Issue
  • Re-Download Issue
  • Syncing FTM to Ancestry

Internet Issues

Various internet service providers have different connection speeds. The variation in internet speed may cause a problem with syncing, which however is a natural phenomenon. There are three types of internet connections:

  • Dial-Up Connections – Slowest
  • Satellite Connections – Variation in speed
  • Cable Connections – Overall good but may slow down during peak hours

So, try to opt for the best internet connections available to make sure you do not have any issue.

Sync Change Log Issues

If you see that the change is huge and which you did not have made in the Sync Change log window, you may better contact the technical support for immediate help. Since our experts are well versed with such issues, so they better find out if what exactly is going wrong.

Software Issues

Software like Antivirus, Firewall, etc. may affect the sync on Family Tree Maker. Since these software checks on downloads and uploads and while synchronizing Family Tree Maker it may check on those downloads and uploads and hence may block the activity and result in error. You must contact the technical support at once. This could be one of the Syncing Problem FTM 2017.

Media Sync Issues

Those beautiful and rare pictures of your ancestors and of course their stories in your family tree sync separately from the rest of the information. More of those photos and stories the longer the sync time would be. You can check media download progress. it could be one of the problems synchronizing family tree maker 2017.

The media in your tree file synchronizes separately from your tree data. Additionally, the more media you have in your tree, it would take a longer time to complete synchronization. Even if you are no longer seeing the Media Processing status bar at the top of Family Tree Maker, your media still may be synchronizing.

If you have bad media, it may interfere with sync.

You will have to go through the Media workspace in Family Tree Maker and check each file to see which one(s) caused the problem. After that, remove the file(s) from your media collection and it should fix the issue and you will be able to sync your tree again.

Restore Issue

The good practice of using the family tree maker is to back up the data periodically. The latest backup should be full and frequent. Persistently having a problem with syncing. Go ahead and restore the most recent full backup.

Re-Download Issue

Do not have a recent backup? You can go for re-download your tree as a new one. In one of the scenarios, where there is information in your Family Tree Maker that has not yet synchronized, but you have had to re-download the tree as a new FTM tree to fix the sync issue.

Syncing FTM to Ancestry

Let us says you can synchronize the information but not able to backup or you are not able to upload and link your tree from within FTM. In this case, you would have to contact the FTM Technical Support Number to speak to the expert so you can get best solution.

You can also read our important blog – How to Make family chart in family tree maker software?

Learn About Family Tree Maker Chart

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Family Tree maker chart

If you are on this blog, then I must say you are a family tree maker lover. You love to make your family tree maker chart and want to know about your ancestors.

Creating your family tree maker chart and organizing it is fun to do but deep down you know it is never easy to manage and organize FTM charts. On the other hand, if you are among the ones who prefer to do it manually then it takes a lot of time which doesn’t guarantee you the correct results.

Learn More FTM Charts

Don’t worry about it. Here we are going to discuss how to make your family tree in an easy way. If you are a tech-savvy guy then you might found this information easy but if you are not then we will try to explain things as much easy as we can.

If you have good handwriting then you can easily draw your family tree in an easy way on a chart paper. Now if you have a large family with tons of information then you need professional software to handle this request.

The professional software provides you with many advanced features that help you to organize your family tree maker chart.

Does this software has trial version?

Yes, They do For a better understanding of the software, you can start with the trial version of the software. All you need is to put the information about your ancestors. The software will guide you throughout the process.

Even if you found any difficulty in using the software, you can contact us for family tree maker tech support. You just need to call on our toll-free number: – +1-888-299-3207.

Also read – How to recover lost family tree maker 2017 icon?

Connectivity Issues in family tree maker 2017 Mac Version

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Connectivity Issues in family tree

Here is some well-known issue that could stop your Family Tree maker 2017 to connect to internet. Please follow the steps as it described below.

  • Make sure you have not selected an option called “Go Offline”.
  • Check date and time.
  • Firewall status (Your firewall should allow Family tree maker connection to internet so it can have connectivity).
  • Update your operating system so you will not be using an outdated system.

How to set Family Tree Maker 2017 to go online?

  • Click on Family Tree Maker 2017 and it will open family Tree maker software.
  • Once you click on file, you will see few options. Please see if it says, “Go Offline”.
  • Go offline mean your software is online and you can click on “Go offline” to go offline.
  • Going from offline to online will fix your issue so be sure if your tree is online.

Upgrading operating system to fix Connectivity Issues in family tree maker2017

Click on apple logo to open menu. You will find apple logon on the very top left corner of your computer screen. Once you click on it, you will see an option to click on software update. Please make sure to login to your app store. If you are not logged in to app store, you will not get option to update your operating system.

Way to check firewall status

Once you click on apple logo, you will get options. Click on system preferences. You will see security and privacy. Please click and see if there are any changes made to your firewall. You may need an expert to help you with firewall settings.

Did you upgrade your Family Tree Maker 2017?

You need to check for the upgrade of your family tree maker 2017. If you have not upgraded, then you should go to upgrade center and upgrade your software. upgrading your software will fix your Connectivity Issues in family tree so please follow the steps.

If none of the steps fixes your issue then please chat or call with our Family Tree Maker 2017 Experts. One of our technicians will guide you and fix your problem.

Color Coding is the Best Features in family tree maker Software

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Color coding in family tree

Let me guide you, How you can use Color Coding in FTM 2019 software and look even more beautiful than what it is right now. Color coding has been improved in FTM 2019 with two new features. You can now:

Color coding in FTM 2019 Step:-

  • Open family tree maker software by clicking on icon on your computer desktop screen.
  • Click on color coding on the top bar right corner first icon.
  • Select the person that you would like to give color to.
  • You have choices to select. If you want to give color to only the current person, then you need to select the current person. It will give color to the current person as per your selection of color.

Color Coding Features in FTM 2019

For the Current Person, choose from a variety of colours. It’s now possible to apply up to eight different colours to the current person, rather than just one. Select the person you want to highlight from the Tree tab of the People workspace, then click the Color Coding button above the editing panel. Click as many of the eight colours as you need to mark the individual under Current Person. Choose an option by clicking on it.

Extend colour coding to descendants of forebears. Color colouring for ancestors is applied to all those in direct ascending line from the selected person, as in the previous edition. You can now add colour to all of your ancestors’ descendants as well. This allows you to see who is a “blood related” and who married into the family at a glance. for example, or to clearly determine which lineage more distant branches of the family belong to when utilizing the four-color option. Simply click the Include ancestors’ descendants checkbox to expand color coding in this way.

If you are getting confuse about colors and want to clear all colors. You need to click on clear all colors. It will remove all of your colors for the current person.

Read This:- Learn to subscribe and cancel ancestry account

Now, We hope that the above-mention information and guide are helpful to get you start with Color Coding in FTM 2019 Service in your FTM.  However, in case you face any problem while going  the use Color Coding you can always contact the specialists at Family Tree Maker Support Number. And the team will definitely give you the best resolutions that are reliable.

You can chat with our family tree maker support Experts and Fix your Problem or you can visit our website or Blog family tree maker support. Or you can visit Mackiev official website to more information.

Read our latest blog:-

How To Use Family Book Creator in family tree maker

Custom Reports in Family Tree Maker Software

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Custom report in Family tree

In addition we will discuss about how to Create  Custom Reports in Family Tree Maker software. if you want Create your Reports or need any help please call on our toll-free number +1-888-299-3207. 

Family Tree Maker has many default reports but when a user wants to get a report with burial records or reports for the dead person with cemetery information. They should always use custom reports in Family Tree Maker.

Before you create these Custom Reports in Family Tree Maker, you need to make sure you have enough information about the person saved in your tree. For example, you want to create a report for 10 people or all dead people. You need to make sure to put date a person was born and the dead person was dead and was buried also in the description box, you should put detailed information. When you have detailed information on your FTM, your report will have the proper information as well.

Please follow the steps below for Custom report in Family tree Maker

  1. Open your Family tree maker software.
  2. Select a tree that you want to work on.
  3. Click on Publish
  4. Please select person reports. You can find custom reports in person report tab.
  5. You can put a name for your report.
  6. Next thing, you need to click on “Items to include”

Note: Items to include gives you option to custom information so you can add what you want to add in your Custom Reports in Family Tree Maker.

You can add all the facts that you want to add to your Custom Reports in Family Tree Maker

Follow These Step:-

  1. In this step, you need to select the individual person for the report. You need to click on “selected individuals”. You will have a window where you can filter individual.

  1. Click on “Äll Facts”. In search where you need to choose the burial facts and description field. As I said in the start, make sure you have the proper information in description so your report will look good. Select “contains” in the next step and choose the cemetery and click on okay. This will display all individual who was buried in this cemetery.

Here is new blog for Family Tree Maker software user – Color Coding in family tree maker

If you need assistance for Custom Reports in Family Tree Maker, you can try to contact MacKiev or our support line so you can get help. We are premium support and we charge for our services. So please chat or call our Family Tree Maker Experts +1-888-299-3207.

Quick Read:- Family Tree Maker FAQ – Family Tree Maker Instant Support

Broken media in FTM and re-link media

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Broken media in FTM

In this Addition, We will discuss about how to Fix Broken media in FTM. Some times your media is not found in a tree then We will describe How to Broken media in FTM and how to RE-Link Media in Family Tree.

Cause 1:- Fix Broken media in FTM

You had a picture and you uploaded to a person record in family tree maker. Later you deleted that media from your computer so computer can not find that picture. This is one of the reasons, Family tree maker will not be able to find that media. Since item is not available. that the region You are facing Broken media in FTM issue. 

Cause 2 :– You had picture on an external hard disk. Either hard disk is removed or corrupted and now family tree maker is not able to find media.

So how to fix Broken media in FTM:- 

You can always try to search media file using second option. “Let Family Tree Maker Search for this file”. This option will try to search for the media file by itself. If you know the file location then, you can always choose first option and select the media.

Note: if Family Tree Maker finds the media file, it will re-link your media by itself.

If your media file is deleted. Please find the media or the image and save it to your computer. Go to search media again and select the file that you have save file. This will re-link your media file again. This will fix your media broken link problem. If it does not work, please chat with our  family tree maker support Technician. So our technician can help you fix this issue.

We hope you are satisfied with the solution to  Fix Broken media in FTM . You were able to get all the concerned issues resolve. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and we are available 24×7 on-demand service. Please Live chat or Call with our Family Tree Maker Experts +1-888-299-3207.

How to fix Error in family tree maker 2019

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fix error in FTM 2019

In Addition, We will discuss How to Fix Errors in FTM 2019. If you are the one, who has purchased Family Tree Maker 2019 and received an email from MacKiev to install the software then this blog is for you.
I am sure, you must have received an email to download your new version of Family Tree Maker software. So, When you click on the link, you will be redirected to the verification center. You will need to fill out your information.
Note: you will need to exact the information that you have supplied while pre-booked FTM19. If you put the wrong email or a different email, you will not be able to get the download link. If you are supplying the right information, you will be able to get the link.

You are providing the right information and getting a Fix Error In FTM 2019?

  • “White label Error Page”
  • This application has no explicit mapping for /error, so you are seeing this fallback.
  • Date and time
  • There was an unexpected error (Type=Not Found, Status=404).
  • The query did not return a unique result:2;nested exception is javax.persistaence.NonUniqueResultException: query did not return a unique result: 2

Before you contact MacKiev, here is what you should do first:-

  • 1. Use a different computer.
  • 2. Try to change a browser on the same computer or device.
  • 3. Disable your antivirus.
  • 4. Clear your browser cache.

In case these steps do not work, then you should contact MacKiev. MacKiev does not have a phone number to call but the have a chat support service where you can chat with a live technician. If you are not able to follow the chat technician and if you need someone on the phone and fix your issues remotely then you call us.

How to Fix Error displaying the tree in family view?

This blog has the solutions for the Fix error in FTM 2019 displaying tree family view. So if you are one of those users. And you are receiving an error message while attempting to view a tree in family view. Then you must be facing this issue due to the relationship in your tree.

This issue mostly occurs when the people in a tree are listed as marrying people to whom they are related to.

The difference between a Family view and the pedigree view: Fix error displaying a tree

The tree in a family view has ancestors that extend upward and the descendants extend downward.

Now the tree in a pedigree view has descendants extended to the left and the ancestors are extended to the right side.

So when people are having two roles in a family. The family tree tries inserting them into both roles. Then in the family view, you will get the result as either the ‘appearance of duplicates. In a tree or an error when displaying the tree together. So when an error occurs. You can opt to either switch the tree to a pedigree view. You can just adjust the relationships in the tree. so in this way, you will have the members related all in one way only.

How to switch to a pedigree view?

In case you do not have any mistakes in the relationships and you would like to keep your tree just as it is. Then you can do so only by switching the tree to a pedigree view. All you’ve got to do is select the pedigree view by giving a click on the link that is in the error message or by just selecting the pedigree view button that is on the left side.

Follow the steps that are mentioned below properly to Fix Error in the FTM 2019 view:

  • Firstly go to your tree. And then click on the ‘View the pedigree’ link or the pedigree button that is on the left side.
  • Then you need to click on a person whose relationship you would like to change. So to be able to find them in your tree. You got to click the ‘Tree Search’, you will see the way in the top right corner.
  • Now after you have clicked on the person you will have a menu displaying on the screen, there you need to click on the ‘Profile’
  • At the top right corner of the respective profile page. You have to click on the ‘Edit button and then select the ‘Edit Relationships’
  • After that right next to the relationship option. You will have to choose to disconnect for which you must click on ‘X’ you should know that detaching two people from each other does not remove any person from your tree; it only removes the connection that is between the two of them. If you find that a person is listed as the mother of the other. And that their relationship was disconnected. Then the mother would no longer appear as a parent for that particular child. And also the child will no longer appear as a descendant of the mother.
  • And now finally from the menu that appears on the screen. you would have to give a click on the ‘Remove’ button.

How to fix the error in FTM “Can not open this file in Family Tree Maker software“?

If you are reading this article that means, your family tree software isn’t working. If you are getting an error that says, “cannot open this file” (This file cannot be opened by this edition of Family tree maker. File was create in an older version of the software, or the file is corrupt).

Please follow the steps if you are facing this problem, hopefully, my blog will guide you to fix this problem. Before you start working on this, please check for this information if you have. It will be easier for you to fix the problem.

Frequently Asked Questions

Question:- Do you have an ancestry account? If Yes, did you upload your tree information to ancestry recently?

Answer:- If you have an ancestry account and if you have uploaded your Family Tree files to ancestry recently then clear all the files related to FTM and download the tree from ancestry. This is the best way for you. It will download all your media files and all your tree file.

Question:- Did you back up your FTM file to any external drive recently?

Answer:- If you have a backup file on an external hard drive, delete all existing files that you have on your computer. Insert your external drive and copy all the data. Import in your family tree as a new tree. If you have not uploaded your FTM data on ancestry and if you have an account with them. You should upload your FTM file to ancestry. This will make sure, you don’t lose your hard work.

Question:- Did you back up your FTM to the computer manually to any different location?

Answer:- If you have backed up your FTM to a new location and if you are sure of it then Please delete all other existing files and upload the backup that you have from a different location in the same computer.

We hope you are satisfied with the solution to Fix Errors in FTM 2019. You were able to get all the concerned issues resolve. But if not, then you must contact the technicians’ provided.

We will fix your issues remotely and we are available 24×7 on-demand service. Please Live chat or Call with our Family Tree Maker Experts +1-888-299-3207.

Read More :-

  1. How to use Family Tree Analyzer in FTM 2019 Software.
  2. Companion Guide Status Family Tree Maker

Using Family Tree Analyzer to identify errors on your family tree

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Family Tree analyzer

Introduction of family tree analyzer:

Family Tree Analyzer is a free service that allows users to upload a GEDCOM file. You can also check family tree maker horrors, duplicate facts, and gaps in your research. The Family Tree Analyzer software is very easy to download on the PC. A GEDCOM file takes less than to finish uploading.

1. Features of family tree analyzer:-

  • Surnames
  • Locations
  • Errors and fixes
  • Census
  • Facts

Upload also provides the users with a summary that has the number of ancestors on the tree as well as the blood relations. The errors that are rectified in the individual of a tree are the dates, along with a reference to that particular person on the tree and to which these relate.

2. About the Errors and Fixes 

Users can explore errors and fixes in Family Tree Analyzer. the most possible errors will be shown as a cross (definite error) or with a question (possible error). Here you have the option for disregarding a particular type of error. You can choose to ask the system to just ignore the errors. such as the birth before a mother was aged thirteen. Or the birth that is more than nine months after the father’s death. There are other errors too. such as ‘couples with the surname’ that indicates, you have not yet found a maiden name for them and they have been listed with their married name at current.

Tip: the best way you can choose to avoid such errors; is to remember to follow up the branches of the tree.

3. Facts about FTAnalyzer

You will find that the surnames and the locations in the section of the tree are self-explanatory. However, it does provide a very good overview of the same as well as you can export the data e.g. you can export the data onto an excel spreadsheet if you want to explore it later on.

Census allows you to explore your ancestors. along with the flagging up of the ancestors that you have not yet located on one or maybe all the censuses. You also have the option to for ignoring the ancestors beyond a certain age, or you can just select a particular census.

  • The dark red color indicates that the person is known to have been alive as to when the census had been taken.
  • Whereas the paler red color indicates that the person may have been alive.

4. Research Suggestions:

Census suggestions demonstrate that there are many ancestors for whom you may not have recorded any census information for them. And the coloring system will show you that the ancestor was alive at the time of each census. You can click and find missing information in FamilySearch.

The summary suggestions of the birth, marriage, and death report include the following;

  • A person of marriageable age that has no spouse record
  • A person without a partner is record who has children
  • The relationship between each person to you as the ‘root’
  • People with that have an ‘open-ended’ date e.g. just reads ‘before the xx’ or ‘after the xx’

So, the above information is relevant to guide you with the FTM Analyzer. Nevertheless, for any further query feel free to contact the technicians at the Family Tree Maker Support Number +1-888-299-3207.

Read More :- 

  1. How To Fix Error in Family Tree Maker 2019.

  2. Broken Media in FTM and re-link Media in FTM 2019.