family tree support Archives

Guidelines to import a RootsMagic 1-7 file into RootsMagic 8

July 3, 2024July 1, 2024 by Andy Smith

Last updated on July 3rd, 2024 at 12:58 am

If you are willing to import a RootsMagic 1-7 file into RootsMagic 9, you must go through this content. Here, you will find the simple steps to import from any file into 9, so move ahead. In case of any trouble, reach the experts right away at the Family Tree Support number +1-888-257-3335 for quick help.

Import a RootsMagic 1-7 file into RootsMagic 9, follow the steps as follows;

You have to, first of all, open RootsMagic 9 on your device.
After that, move ahead to the file menu mentioned on the left side.
There, you need to choose the Create a new RootsMagic file option.
Go to import from RootsMagic 1-7, GEDCOM, or another program instantly.
You need to then go to RootsMagic version 1-7, and then you need to give a click on Tiptop family.rmgc tab.
After doing so, you need to go under the default folder.
You need to choose documents and then move ahead to create a new RootsMagic file screen.
You must choose documents there and then finally click the save button mentioned at the bottom.
You need to then go to the new file options screen.
After doing so, you need to choose the option depending on the dates and record numbers.
Go to the OK option quickly. After the import is completed, the pedigree chart will be instantly populated.

Thus, after following the above steps, you can instantly import a RootsMagic 1-7 file into RootsMagic 9.

Need some help?

If something is still bothering you related to your respective RootsMagic file, then reach out to the experts without giving it any other thought. You need to just inform the professionals about your queries so that they can assist you with 100% quick solutions. Or, you can reach the experts directly at Family Tree Support Number +1-888-257-3335 to get rid of such issues related to RootsMagic right away!

Call Now:- +1-888-257-3335

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How to Delete Multiple Persons in Family Tree Maker 2019

November 16, 2023 by Andy Smith

What if you have entered the wrong family in your family tree or, for some reason, your tree has a duplicated family line? Here, you will learn to Delete Multiple Persons in FTM 2019. Follow our step-by-step guide to delete multiple people in your tree.

Let’s learn and Delete Multiple Persons in FTM

Note: Before you follow this process, take a full back of your Family Tree files, data, media and all other essential elements.

.Select the person you want to delete or wish to delete their family line.
Once you select the person, please go to publish space and select charts.
From the charts, the list selects descendent charts.
Once the chart is created, select the person and the family line you want to delete by right-clicking on the person.
Please follow the image below.
You will get multiple choices to select. For example, as you can see in the above image, you can choose the person and all your ancestors. Similarly, you will have other choices. Please select according to the error you have in your tree.
Once you select the people, you want to delete. Please right-click on the chosen people, and then you will get the dropdown as displayed in the image.
Click on delete from the file. You will get an alert from the Family tree maker.
Please click on delete. If you are not sure you are deleting the right person or family, click cancel. Please note we are not responsible for your data loss. If you are not sure of the process, then call us.

If you follow the process, then I am sure you will be able to get this issue resolved by yourself.

If you are not sure of what is the process or if you are not able to follow the process

You should always call Family Tree Maker support. To get help for DpeopleMultiple Persons in FTM. We are 24×7 tech support for family tree makers. This ensures you understand premium support, and we charge for the service. Family Tree Maker support has been helping customers for years now. Please chat or call our Technician at +1-888-257-3335.

You can also read our informative blog – Descendent Chart, in family Tree maker.

Manually Uninstall FTM 2017 for Windows

November 16, 2023 by Andy Smith

If you are looking forward to the solutions to uninstall FTM 2017 for Windows manually, then you have definitely come across the best site. This blog will help you learn how to get the needful done in no time, but for which you would need to read it through carefully.

How to manually uninstall FTM 2017 for Windows?

Well, before you begin with the process below, you would need to make sure that you already have a copy of the Family Tree Maker installation disc of the downloaded installation file available with you, as it would be required.

Step1 – Uninstall Family Tree Maker

You need first to hold down the ‘Windows Key’ and then press the ‘R’ key to open the ‘Run’ dialogue box.
Next, you would need to type appwiz.cpl into the given box and then just click on the OK button; you should see the list of the installed programs appearing on your screen.
After that, you will have to locate and select ‘Family Tree Maker’ in the list and then click on the ‘Uninstall’ button.
You now need to follow the provided onscreen prompts to complete the uninstallation procedure.

Step2 – Removing the residual files

When the standard uninstallation process has been completed, you should click on the ‘Start’ button and then on the ‘Computer or File Explorer’ option.
You should now navigate to the (C 🙂 drive and double-click on the ‘Program files’ folder (Program Files x86 for 32-bit versions).
Then, you must right-click on any folders that are labelled Family Tree Maker and then select the ‘Delete’ button.

Step3 – Removal of the Profile data

Go to press ‘Windows key + R’ on your keyboard to open the ‘Run’ dialogue box.
Now you should enter %localappdata% in the field given and then click on OK.

NOTE: You can also access the AppData folder by clicking on the ‘Windows Start’ button that is in the taskbar and typing %localappdata% in the search box.

Next, you will need to right-click on the folder that is labelled ‘The_Software_MacKiev_Comp’ and then click on the ‘Delete’ button in the context menu.
Now, when the ‘The_Software_MacKiev_Comp’ folder is remove, you should open the ‘Isolate Storage’ folder.
And then, you must open the folder that is located within ‘IsolatedStorage’.
Alternately, you should open the next folder that appears; you will see one or more folders labelled as ‘StrongName’.

Now you must open the first of the ‘StrongName’ folders. However, if another ‘StrongName’ folder happens to appear within, then you should click on the ‘Back Arrow’ option to go up one level and delete that ‘StrongName’ folder.

NOTE: In case you do not see a folder containing ‘StrongName’, then you should back up and delete a different ‘StrongName’ folder.

You are now suppose to repeat this process with each ‘StrongName’ folder until all of the appropriate folders are delete.
When you have finished with the process, you just need to close this window.

Step4 – Remove the Registry data

NOTE: You should know that the following contains information on how to modify the registry. Hence, before you start modifying the registry, you must make sure that you back it up. Furthermore, you must understand clearly how to restore the registry if any problem occurs.

You will need to start by pressing the ‘Windows Key + R’ on your keyboard to open the ‘Run’ dialogue box.

Then you need to type ‘Regedit’ in the field provided and then click on OK to open the Windows Registry Editor.

After doing so, in the left-hand column, you have to expand HKEY_CURRENT_USER by giving a double click on it.

You must now find and double-click on the ‘Software’ folder to expand it.

Next, you should locate the folder called ‘Software MacKiev’, click on it, and then choose the ‘Delete’ button.

Furthermore, in the left-hand column, you should double-click on HKEY_LOCAL_MACHINE to expand it.

You would also need to find and double-click on the Software folder to expand it.

In case you are using a 64-bit version of Family Tree Maker, then you should expand the ‘Wow6432Node’ folder if not, you can skip it.
You now need to locate the folder name ‘Software MacKiev, then right-click on it and choose the ‘Delete’ option.

WARNING: You have to make sure that you only delete the folder labelled as ‘Software MacKiev’ and not any other entries. In case you delete the wrong entry by accident then you should restore it from a registry backup.

Step5 – Remove from the installed programs list

Now if FTM remains in the installed programs list even after you have performed a regular uninstall, then you should follow the mentioned steps to remove the entry.

After you have completed the previous registry cleaning processes you will need to open the ‘Registry Editor’ again and navigate straight to HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Uninstall.

NOTE: If you are using 64-bit versions, then you would need to locate and expand Wow6432Node first. After this, you will go for Microsoft.

Now, when you have expanded the ‘Uninstall’ registry key, you should see a list of entries, each with a unique number that is enclose in brackets. One or more of these number entries contain the FTM data. You just need to highlight each entry one by one and then review the registry keys on the right side of the panel until you find the one with FTM just next to the ‘DisplayName’ section.

After you are done locating the Family Tree Maker Display Name key then right right-click on the number entry on the left pane, and then you just need to select the ‘Delete’ button that is in the appearing menu.

At last, you just have to repeat the same process until all the registry entries for FTM have been remove.

We trust that you enjoyed going through this blog and that the steps provided helped get you to Uninstall FTM 2017 for Windows manually. Moreover, you should now be able to handle the same easily all by yourself the next time. However, in case you face any problems or have other concerns related then you can contact the Family Tree Support team of technicians at any time. And they will make sure to assist you accordingly with the most relevant and useful information.