Family Tree Maker Support – Instant Help [2023]

Last updated on May 26th, 2023 at 01:12 am

Family Tree Maker

What Is A Family Tree Maker?

Family Tree Maker Software is a Genealogy Software Program that allows users to enter family information. For example, a user can enter information while researching their family history. Then, you can build your family tree.

FTM has a user-friendly interface. Therefore it is well-known and the most desired program. A purchaser can create a tree diagram, chart, report, or book using family tree templates. In addition, users can use the Family Book Creator plugin to create a book and the charting companion guide plugin.

How To Get Family Tree Support?

You can get Chat Support for free from MacKiev. Unfortunately, Family Tree does not provide remote support, but they can guide you on the chat and help you resolve your problem for free. If you are looking for FTM

Support from an organization that provides remote support, you should call us. Here is our Family Tree Support Number +1-888-299-3207.

Family Tree Live Chat:-

To get support for your software issues, you can contact Official Website. In addition, you can get free Live chat support by our experts.

Phone Support:-

Suppose you encounter an issue and need someone on the phone. We are one of the best support providers for FTM software. All you need to do is to call our FTM Support Number +1-888-299-3207, and someone will guide you.

Remote Support:-

We cannot resolve some issues on the phone so you will need remote support. Our Remote support is a premium service; a user will need to pay to access a technician service.

Read this blog:- FTM 2019 Full Guide

Family Tree Maker 2019 

Family tree maker 2019 latest version

FTM 2019 version ( is the most updated version till today (04/11/2022). MacKiev company launched it on 29th September 2019. You can make the pedigree chart as it is family pedigree maker software. FTM19 has many new features. If you own a previous version, you can check for upgrade discounts provided by official website.

Key Features of FTM2019

  1. TreeVault 
  2. Next of Kin 
  3. Rich Color Coding 
  4. Family Sync 
  5. Ancestry & FamilySearch 
  6. Photo Darkroom 
  7. Turn Back Time

Find an image above for reference. Please note the image is only for reference. 

FTM 2019 Features

There are a few new features added in FTM2019. We have tried to mention all of them below.

  1. TreeVault–It is a cloud-based service. Family tree 2019 will download the TreeVault automatically, so you will not have to download TreeVault separately. In addition, TreeVault allows users to view their changes in real-time.
  2. Turn back Time – If you made a mistake while entering information. You can use turnaround time to return when you make a mistake.
  3. Index hints–When you get directions in the index from your favourite service provider, ancestry, or FamilySearch, it is easier to download the information from the web.
  4. Photo Dark Room – The album walk is one of the features that you will like the most. This is the best way to add photos.
  5. Create a pedigree using a pedigree chart maker.
  6. Searches to the world wide websites and get documents for your ancestors.

These incredible features will make you feel that the Family tree 2019 upgrade is worth upgrading. Family tree 2019 has one of the best family charts and reports. You can create a stunning book, get it printed, and circulate it among your friends and family. In addition, you can use a family book creator to create a book in FTM2019.

Upgrade Family Tree Maker 2019?

To upgrade, follow the steps below:-

  1. Open your old version of Software.
  2. Click on the help tab.
  3. Click on update and upgrades.
  4. In the next window, you can purchase Family Tree App latest version.
  5. You will get discounted prices for FTM if you follow this step.
  6. Install the software and start the tree building for your family members.

How To Get Data From Ancestry To Family Tree?

Ancestry owned an FTM a few years ago, so some users are still not sure who owns FTM right now. Ancestry is one of the enormous genealogy database companies.  You can go to the login page and sign in to your account. Then, download the Gedcom file and upload it to FTM 2017 or family tree 2019.  You may also download the tree from ancestry by going to the ancestry sign-in page in FTM and then signing in to the ancestry account. Next, go to the new tree and click on download tree from ancestry. If you Need Any Help you Can call us our ancestry customer service Number +1-888-299-3207.


Difference Between Ancestry And FTM?

Ancestry is a web-based genealogy database company. It allows users to create a family tree and some basic reports and charts. Creating a tree based on ancestry is negligibly tricky as it depends on your internet. Please remember you can not install it on any phone or smart device.

Note – Family Tree Heritage or family historian is not similar to FTM. You can build your tree on both programs and add historical records.

You can install an FTM on only Mac or Windows OS. A user cannot install this program if you are using Chromebook, Linux, or another operating system.  With ancestry, you can use it on any device. The device must have a browser and an internet connection.

Do I need a FamilySearch account if I have an account with the church of Jesus christ of latter-day saints?

FamilySearch is the world s largest genealogy database website. If you have an account with the church of Jesus Christ then you will not need to create an account. You can use the same account that you have with the church of Jesus christ of latter-day saints. There are more features are added in 2022 by the church of Jesus christ of latter-day saints in their database.  You can reset your password for your FamilySearch account by using your email address. 

Note – You can save your FTM file on google drive or one drive too.


We are an online technician service provider. We don’t have any relationship with MacKiev, ancestry, FamilySearch, or any brand. The only service we provide is technician service. Any third-party trademarks, brand names, products, and Services used are only for referential purposes. disclaims any sponsorship, affiliation, or endorsement of or by any third parties. If your product is under warranty, the support service may be free from the manufacturer. You can always visit their respective website to get free assistance. 

Please call the Family Tree Support Number +1-888-299-3207, so you can get instant help.

Learn to sign up for a free trial ancestry account and to cancel it.