Family Tree Maker Support
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FTM 2024 for Mac and Windows
Family Tree Maker 2024 enables you to create family tree documents that include names, dates, geographic locations, photo documentation and bibliographies on Mac and Windows. By utilizing this software, you can conduct extensive research on your genealogy and create an organized database of your family history, while also enhancing your family tree with the visual representation of your family’s genealogy through Family Tree Maker’s functionality to link to Ancestry, allowing you to upload files to several different online sources.
Family Tree Maker Top Features
- Rich Color Coding
- TreeVault Cloud Services
- Sync With an Online Ancestry Tree for FREE
- Billions of Family Tree Maker FREE
- Records from FamilySearch
- Hints Made Easy to See
What's New in FTM 2024? Plenty!
Family Tree Maker 2024 Upgrade is a revolutionary new edition of Family Tree Maker and takes this classic brand even further than the creators could ever have imagined back in 1989. Users now have instant access to their family tree through a variety of devices from anywhere in the world and can verify the accuracy of their family tree at the touch of a button.
Users can also go back in time and undo any errors they may have made five thousand edits ago. The growing and changing nature of the user interface makes for easy use and a pleasant view of the data within Family Tree Maker, reducing the strain on a user’s eyes. Users now have the ability to assign successors and keep their Family Tree Maker license for decades to come, ensuring that their legacy continues to thrive into the years to come. The future of Family Tree Maker is full of possibilities.
1. Turn Back Time 5000
If you accidentally removed Uncle Harry from the family tree and forgot about it a while ago, then Turn Back Time would allow you to restore it with one click and take you back to the point just before the removal occurred. This feature was introduced in FTM 2019 and pretty much covers everything that goes along with being able to undo mistakes. Since all changes are displayed in the Turn Back Time change log, this includes all data about all types of changes that have been performed on your family tree, such as merging or syncing your family tree with Ancestry.com. The user feedback that we received indicated that we should add additional records to the change log, so we added 5000 records to Turn Back Time!
2. Connect Workspace
The Connect workspace will allow you to easily share your family tree with relatives and have them help you confirm the accuracy of the information within it. Your relatives can access your tree through the free mobile app called FTM Connect, available for both iPhone and Android. If your relatives find anything that they wish to share with you, they can create a sticky note with the Relative Hint. Because of TreeVault, their sticky note icons will now appear on your FTM tree and in the Index next to the Ancestry and FamilySearch hints. You will also be able to see how your network of relatives is helping you with this information as they continue to support you in building your family history. So it’s time to start connecting!
3. FTM Connect 2.0
Thanks to a significant upgrade of the FTM Connect app, individuals are now able to connect with their extended families through the app’s Guest Access feature. With the help of TreeVault, users are able to create invitations for family members to share their family tree with via mobile devices (tablets or smartphones). Upon accepting the invitation, users will have access to even more recorded details within their family trees from within the app, including recorded relationships, research notes and web links. As an added bonus, the FTM Connect app provides direct links to FTM’s library of famous family trees (like those belonging to Alexander Hamilton, Luke Skywalker and Walt Disney) and more. Have fun exploring all that FTM Connect has to offer!
4. Easy on the Eyes
The request we receive most often from people is, “Can you help with my eyes?” Now we’ve got your answer. With Easy on the Eyes, you can make the areas you’re working with in your People workspace much larger so you can see them easily, until you’re finished, at which point they will shrink back down to the way they looked originally. So relax! Stop squinting, and let Easy on the Eyes take care of this issue for you! To see how this feature works, watch the video showing it in action!
5. New Photo Darkroom Tools
In FTM 2017, we introduced a selection of tools for restoring photographs that were damaged, in particular photographs that have faded so badly throughout the years that they are virtually blank. We collectively called these tools Photo Darkroom. As we will detail in FTM 2024, the Photo Darkroom tools have multiplied dramatically. In addition to the basic cropping function, you now have a full range of new and enhanced repair tools that enable you to easily remove scratches and dust from your old family photographs. Like the original Photo Darkroom tools, you will always have an unchanged original copy of the photograph you are restoring.
6. Coming Soon! AlbumWALK
AlbumWALK has been describe as a “game-changer” for putting memories into photos. As the basis for our original technology patent, AlbumWALK is a free mobile application for both iOS and Android devices that enables any user to capture their memories and then embed them within a photo using our proprietary tap-talk SoundSpot technology. You can simply tap a person’s face within a photograph and then talk about that individual before selecting the next person and tapping again (and so forth).
7. Co-Pilot 2024
FTM 2017 launched our Co-Pilot program as a way to provide a solid foundation for new users of Family Tree Maker to get started successfully. Our concept for Co-Pilot 2024 has been expanded to support the growing number of mobile applications that make up the FTM ecosystem.
Family Tree Maker TOP FEATURES
1. Rich Color Coding
Genealogists have frequently sought the ability to perform multiple or “rich” colour-coded generations, not just coding your own family tree, but also a way to display the descendants of all your ancestors. On the new Family Tree Maker 2024, performing multiple or rich colour coding is simple — simply click once (and FTM will colour code your ancestors’ descendants).
2. TreeVault Cloud Services
Additionally, Tree Vault expands Family Tree Maker from strictly being a desktop application to being the centerpiece of a more extensive ecosystem created by Family Tree Maker. Family Tree Maker features a cloud service allowing you to view your tree on your smartphone and/or tablet whenever changes are made to your existing Family Tree Maker tree. Now you’ll know what the weather conditions were like the day you were married, or the day your father was born. And now you can relax knowing that you have an always current copy of your tree saved, backed up in the cloud for future generations.
3. Sync With an Online Ancestry Tree for FREE
FTM 2017, FTM 2019, and FTM 2024 are currently the only Family Tree Maker programs that allow syncing with your Ancestry account to keep everything in sync. After creating an online tree on Ancestry, you can then share the tree with friends and family, as well as anyone else you’d like to allow access to view, leave comments and/or edit. The best part is that you can sync your Ancestry tree to both your laptop and desktop computers at the same time! Upon returning home from your travels, you will only be one sync away from the biggest and easiest family history surprise you have ever experienced.
4. Billions of Family Tree Maker FREE Records from FamilySearch
Start by downloading an entire branch from FamilySearch to Family Tree Maker. Users can now also access hints related to more than 6 Billion online FamilySearch historical records, making FamilySearch an excellent source of records for Family Tree Maker users for Free.
5. Hints Made Easy to See
The green Ancestry (green) leaves or hints (FamilySearch) we’ve been used to seeing primarily on the tree views may now be located on the index as well. So instead of scrolling down through multiple branches of trees to see what’s new, you can check hints for a given family name directly from the Index or a Saved List.
6. Charts, Reports, and Books
Share your findings through a variety of colorful family tree charts: pedigree charts, descendant charts, bowtie charts, and fan charts, all of which may also be used to generate Reports showing a ‘summary’ of the family tree that can assist in developing a plan to research the family further. The additional views/options available in the different reports allow you to view the ancestors of an individual, their spouses and children, together. The Index of Individuals Report also provides you with additional options, including Lists of Anniversaries, Birthdays, and Contacts etc.
Why Do You Need Family Tree Maker Support?
The essential aspect of tracing an individual’s ancestry is through the use of a Family Tree Maker. Family Tree Makers typically utilize a tree-like structure to visually depict lineage back to a common ancestor.
If you have any questions or require any help regarding FTM, then our dedicated FTM support team will work diligently on your behalf to find the answers or provide immediate assistance. Are you have issues with installation, data migrations, or software updates, please do not hesitate to let us know how we can assist you.
If you require immediate assistance from the Family Tree Maker Support Number to resolve technical issues, questions about software, or general troubleshooting, or for prompt, friendly customer service from trained professionals, please call our dedicated FTM Support number at +1-888-257-3335.
Who Provides Family Tree Support?
MacKiev provides free Family Tree Maker support through their chat service. However, kindly note that MacKiev doesn’t provide Remote Tech Support, but they will work with you over chat and help you troubleshoot as well as resolve your issue for free. Therefore, if you are looking for support with Family Tree Maker and are looking for an organization that provides Remote Tech Support, you should definitely choose to call us. Our FTM support number is +1-888-257-3335, so feel free to call us at any time for anything related.
How to Get Family Tree Maker Support
Family Tree Maker Software allows you to build your family tree while also offering several different means for you to obtain assistance with creating your family tree. The Family Tree Support team offers assistance via Family Tree Maker Phone Number and Live Chat assistance. Family Tree Maker is developed by Software MacKiev, which is also the primary source for Technical Support Assistance for Family Tree Maker. So, you just need to be clear about what kind of assistance you would require?
Frequently questions asked by our customers
You can merge a tree file from another Family Tree Maker file or import a file from a GEDCOM, PAF, or other file type to merge into your tree.
The cost of Family Tree Maker varies depending on the version and licensing options. The standard version typically costs around $79.95, while deluxe editions or bundled packages may cost more.
Yes, Family Tree Maker is compatible with macOS. Software MacKiev offers a dedicated version for Mac users, ensuring full functionality and seamless performance.
If you cancel your Ancestry.com subscription, you can still use Family Tree Maker offline. However, you will lose access to Ancestry’s online records and the ability to sync your tree with Ancestry.com.
You can download Family Tree Maker from the official website: mackiev.com. Ensure you purchase from the official site to avoid counterfeit software.
You can upload your tree from Family Tree Maker to Ancestry by clicking Upload and Link to Ancestry from the Plan workspace.
Yes, you can share via GEDCOM files or through Ancestry sync.
Absolutely! If you’re a previous user of Family Tree Maker, you can obtain the new version, FTM 2024, at a reduced price!
You can contact Family Tree Maker support through:
Phone: Call +1-888-257-3335
Live Chat: Available on the website during business hours.
Yes, you can manage and sync multiple trees with Ancestry.com.
Yes, depending on your license, usually up to 2–3 devices.
Yes, Family Tree Maker is a desktop-based software, meaning you can use it offline without an internet connection. However, syncing with Ancestry.com or accessing online records requires an internet connection.
Yes, Family Tree Maker allows you to print your family tree in various formats, including pedigree charts, descendant charts, and fan charts. You can customize the layout, colors, and fonts before printing.
To restore a backup, open Family Tree Maker, go to the File menu, and select Restore. Choose the backup file you want to restore, and the software will guide you through the process.