Family Tree Maker

Family Tree Maker support is a genealogy software. Genealogy (from Greek: γενεαλογία genealogy from γενεά genea, “generation” and λόγος logos, “knowledge”), also known as family history, is the study of families and the tracing of their lineages and history.

The software was originally developed by Kenneth Hess of Banner Blue Software.

This software helps you to discover

  • Your family history
  • Conserve & share your unique heritage

If you’re using this software for the first time, you’ll appreciate how this instinctive this software is. It allows you to easily make your family tree with simple methods, tools, and unified web searching. Once you become acquainted with the Family Tree Maker support Software, you can explore more comprehensive features to manage your data and can make an array of different charts and reports. Eureka! Your family history in just on your click away, which you are going to treasure for your self and the generation coming by.

For more information on the Family Tree Maker support, you can contact the Family Tree Support Number.

Family Tree Maker Support is compatible with Microsoft Windows and Apple Mac operating systems.

For Microsoft Windows the minimum system requirement:

  • Windows 7 or later, including Windows 10, 900 MB hard disk space, 2 GB of RAM (4 GB recommended), 1024 x 768 screen resolution.

For Apple Mac system the minimum system requirement:

  • OS X 10.9 or later, including macOS High Sierra 10.13,
    900 MB hard disk space, 2 GB of RAM (4 GB recommended), 1280 x 800 screen resolution for family tree

How to Compact and Back Up a Linked Tree

Are you trying to update your Family Tree Maker Software, or you want to use a synching option like Family Sync? If Yes, then you must:

  • First compact your tree files
  • Full back up with any external driver like USB Drive or Flash Drive.

When you compact, it eliminates the spaces in the tree database and reduces the chances of errors when performing actions on it.

Here’s how:

Compact Your File

  • Select Compact.
  • Click Compact.
  • When says Compacting is successful, click “OK”

Backup Your File

  • Select Backup.
  • In the Backup, select boxes to include Media files, Historical events, and if your tree is linked with one on Ancestry.com, you will also be able to check Allow restored file to resume syncing.
  • Click Backup.
  • When says Backup is successful, click OK.

Save Your File

Your Family Tree file important and if your computer crashes for some reason, you should save your family history by storing copies of your trees apart from your pc on regular intervals. 

It could also mean using online backup like Google Drive, etc.

  • Doesn’t my Ancestry tree get full backed up on server?

No. There are certain portions of the Family Tree Maker tree on your pc which don’t get synced with your Ancestry tree. So, while your Ancestry tree have your family history records, you should never rely on it as your only backup. Our Family tree Maker support number is available and we can help you with family tree maker support round the clock so please call our family tree maker support number.

For any compacting or backup issues, you can get in touch with Family Tree Maker Support on Toll Free – 18006971474

Editions and Versions of Family Tree Maker for Windows & Mac

There are different editions and versions of the Family Tree Maker Software.

For Microsoft Windows:

  • Family Tree Maker FTM Win 2017 (version 23.2) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Win 2017 (version 23.1)-Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Win 2017
  • Family Tree Maker FTM 2014.1 (Mackiev Version)-Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2014 (Ancestry Version)-Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2012 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2011 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2010 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2009 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2008 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 16 (2006) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2006 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2005 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 11 (2003) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 10 (2002) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 9 (2001) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 8 (2000) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 7 (1999) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 5 (1998) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 4 (1996) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 3 (1995) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM 2 (1994) – Please call our family tree maker support number for more information.
  • Family Tree Maker DOS 1 (1989) – Please call our family tree maker support number for more information.

For Apple Mac:

  • Family Tree Maker FTM Mac 2017 (Version 23.2) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 2017 (Version 23.1) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 2017 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 3.1 (Mackiev Version) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 3 (Ancestry Version) – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 2 – Please call our family tree maker support number for more information.
  • Family Tree Maker FTM Mac 1 – Please call our family tree maker support number for more information.

Family Tree Maker – Frequently Asked Questions

  • What in case I am changing my computer, and after an upgrade, do I have to install my old FTM copy?

No. If you are an already a valued user older editions or version of Family Tree Maker, you will get a freestanding installer for your new pc, so the old version is not required.

  • I’ve installed a new Family Tree Maker Software MacKiev version. Should I keep the old version?

No. Once you have installed the Family Tree Maker Software MacKiev version, uninstall the old version. Better you keep it in a different folder or to an external drive.

  • How to get Family Tree Maker FTM technical support?

The company supports all versions of Family Tree Maker. You can get in touch with Family Tree Maker Support.

  • Is Family Book Creator plugin by Stefan Harms’ compatible with the new versions?

Yes! It is a free update for his Family Book Creator (FBC) for Family Tree Maker FTM 2017.

  • I already have a Family Tree Maker software (MacKiev). Do I also need Family Tree Maker FTM 2017?

You want to avail the feature of connecting Family Tree Maker to Ancestry, then upgrade to Family Tree Maker FTM 2017. That includes syncing, ancestry hints, and ancestry search and merge function. No other Family Tree Maker FTM editions have this functionality.

  • Should I re-register with Family Tree Maker Software MacKiev?

No, however, all users should sign up for the Family Tree Maker FTM Mailing List to get new product information’s, updates and upgrades.

  • Is Family Tree Maker TreeSync discontinued?

Yes. Family Tree Maker TreeSync was discontinued in 2017. It has been replaced with Family Sync. And it has been supported in Family Tree Maker FTM 2017.

  • From where can I buy Family Tree Maker?

Family Tree Maker can be bought from the online store.

  • Does MacKiev Software support FamilySearch?

Yes. The Family Tree Maker company have combined FamilySearch Matches (hints), search, and merge into Family Tree Maker FTM 2017.

  • I have an older version of Family Tree Maker. Can I get a discount on a Family Tree Maker to upgrade?

Yes! You can currently order an upgrade to Family Tree Maker FTM 2017 for $59.95. For more information, make sure you are on the Family Tree Maker FTM Mailing list.

  • Should I have to purchase a new Ancestry.com subscription to use Software MacKiev versions of Family Tree Maker?

No, that’s because the company has not started all over rather continued with where Ancestry.com left off.

Family Tree Maker is not connecting to the internet

Some of the users have come across an error which says “Firewall has blocked access” while working on Family Tree Maker. If you see such kind of error message, you don’t have to panic.

Cause:

There are various reasons for Family Tree Maker not connecting to the internet due to firewall has blocked access. At times, we see the browser security settings are set to maximum or the Anti-Virus or any security software on the computer could be causing this problem.

Solution:

First, we will help you with browser settings and the steps given below will help you to change the settings on the browser to make sure it allows you to access Family Tree Maker.

 Internet Explorer:

  • Click on “Tools” in the upper right
  • Select “Internet Options”
  • Then click on the “Security” tab
  • When that opens, click on the “Internet” icon (the world globe)
  • Then click on the “Custom Level” button
  • Once that’s done
  • In the “Reset to” line at the bottom, change the level from “Medium-high” to “medium”
  • Then click OK, and
  • Select “yes”
  • When it asks: “Are you sure?”
  • Click on “Yes”

Anti-Virus:

Secondly, you can try making a few changes to your Anti-Virus software.

For the time being you need to disable the software or turn off the protection. It is because of the security firewall on your Anti-Virus, the Family Tree Maker is blocked and error of “Blocked Access” comes.

If you are not able to disable the firewall or turn-off your internet protection (Anti-Virus) you may contact Family Tree Maker Support for any help.

Safe Mode with Networking (SMWN):

At times you get exhausted performing all the above steps and nothing turns out to be in your favor, hence advised to restart the machine (your pc) in Safe Mode with Networking. With SMWN, all your third-party software is temporarily disabled, and you boot up with only windows software and services.

New Updates

If you are not able to update your Family Tree Maker. Please call us for Help.

Tree Leaf not working.

Your Family Tree Maker Profile may need to be fixed or updated. Call our experts for help.

Adding Data

You can always add data and information in your Family Tree Maker. If you are not able to. Please call us.

"Let's make your Tree beautiful and better!"

Sync issues

There are many things can stop your family tree to sync. Ask an expert for help!

Tree Care

Our Protection plan service can protect your family tree and give you best service.

24x7 Support Line

We have 24x7 Customer service to give you best experience when you call for help. Our experts our certified and trained to fix any kind of problem.

Why Choose Us

There are lot of reason for you to choose us.

Expertise

We are an expert, who has been working on family tree since very long. So you can rely on us to fix your problem!

Fast Service

We take 30 min to 2 Hours to resolve any issues. You do not have to wait for long to get your Family Tree Maker growing.

Clean Work

We only work on issues that we have been told to work on. So we do not make any mess in your computer.

Proper Take Care

You always get warranty with our Technician service.

Customer So far!
Happy Customer
Active Customers
Average Per Day Call!

Questions & Answers

Use these paragraphs to focus on the topic in the headline. Make sure you keep it short and attractive.

We are experienced and we do logical troubleshooting of the issues that you call about.

Yes, We provide yearly technician service.

Yes, They are.

Disclaimer: Familytreemakersupport.com We are online technician service provider. we don’t have any relationship with any brand. We only provide technician service. Any use of third party trademarks, brand names, Product and Services is only for referential purpose. Familytreemakersupport.com hereby disclaims any sponsorship, affiliation or endorsement of or by any third parties. If your product is covered under warranty, the support service may be available for free from manufacturer, You can always visit their respective website to get free service. You can also request our customer service to provide you contact information of any brand in case you would want to reach them.