Family Tree Maker Support

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Family Tree Maker Support

Build Your Ancestry online the world’s largest collection of online family history recordds makes it possible.

Discover Your Family Story With Family Tree Maker!

FTM 2024 for Mac and Windows

Family Tree Maker 2024 enables you to create family tree documents that include names, dates, geographic locations, photo documentation, and bibliographies on Mac and Windows. By utilizing this software, you can conduct extensive research on your genealogy and create an organized database of your family history. If you ever need family tree maker help, the software also provides multiple support and syncing features that turns out the entire process easier and more systematic. 

Along with this, you can also enhance your family tree with the visual representation of your family’s genealogy via family tree maker’s functionality to link to ancestry, allowing users to upload files to save different online sources. 

Family Tree Maker

Family Tree Maker Top Features

Gift Collection
  • Rich Color Coding
  • TreeVault Cloud Services 
  • Sync With an Online Ancestry Tree for FREE
  • Billions of Family Tree Maker FREE
  • Records from FamilySearch
  • Hints Made Easy to See 
Hints Made Easy to See 

What's New in FTM 2024? Plenty!

Family Tree Maker 2024 Upgrade is a revolutionary new edition of Family Tree Maker and takes this classic brand even further than the creators could ever have imagined back in 1989. Users now have instant access to their family tree on a variety of devices from anywhere in the world and can verify its accuracy at the touch of a button.

Users can also go back in time and undo any errors they may have made five thousand edits ago. The evolving user interface makes it easy to use and provides a pleasant view of the data in Family Tree Maker, reducing eye strain. Users can now assign successors and keep their Family Tree Maker license for decades, ensuring their legacy continues to thrive.  The future of Family Tree Maker is full of possibilities.

1. Turn Back Time 5000

If you accidentally removed Uncle Harry from the family tree and forgot about it a while ago, Turn Back Time would let you restore it with one click, taking you back to the moment just before the removal. This feature was introduced in FTM 2019 and pretty much covers everything you need to undo mistakes. Since all changes are displayed in the Turn Back Time change log, this includes all data about all types of changes that have been performed on your family tree, such as merging or syncing your family tree with Ancestry.com. The user feedback we received indicated we should add more records to the change log, so we added 5000 records to Turn Back Time!

Turn Back Time

2. Connect Workspace

The Connect workspace lets you easily share your family tree with relatives and have them help you confirm the accuracy of the information. Your relatives can access your tree through the free mobile app called FTM Connect, available for both iPhone and Android. If your relatives find anything that they wish to share with you, they can create a sticky note with the Relative Hint. Because of TreeVault, their sticky note icons will now appear on your FTM tree and in the Index next to the Ancestry and FamilySearch hints. You will also be able to see how your network of relatives is helping you with this information as they continue to support you in building your family history. So it’s time to start connecting!

3. FTM Connect 2.0

Thanks to a significant upgrade to the FTM Connect app, individuals can now connect with their extended families through the app’s Guest Access feature. With TreeVault, users can create invitations for family members to share their family tree via mobile devices (tablets or smartphones). Upon accepting the invitation, users will have access to even more recorded details in their family trees within the app, including recorded relationships, research notes, and web links. As an added bonus, the FTM Connect app provides direct links to FTM’s library of famous family trees (like those belonging to Alexander Hamilton, Luke Skywalker, and Walt Disney) and more. Have fun exploring all that FTM Connect has to offer!

FTM Connect 2.0
Easy on the Eyes

4. Easy on the Eyes

The request we receive most often from people is, “Can you help with my eyes?” Now we’ve got your answer. With Easy on the Eyes, you can make the areas you’re working with in your People workspace much larger so you can see them more easily. When you’re finished, they will shrink back to their original size. So relax! Stop squinting, and let Easy on the Eyes take care of this issue for you! To see how this feature works, watch the video showing it in action!

5. New Photo Darkroom Tools

In FTM 2017, we introduced a selection of tools for restoring damaged photographs, in particular those that have faded so badly over the years that they are virtually blank. We collectively called these tools Photo Darkroom. As we will detail in FTM 2024, the Photo Darkroom tools have multiplied dramatically. In addition to the basic cropping function, you now have a full range of new and enhanced repair tools that enable you to easily remove scratches and dust from your old family photographs. Like the original Photo Darkroom tools, you will always have an unchanged original copy of the photograph you are restoring.

AlbumWALK

6. Coming Soon! AlbumWALK

AlbumWALK has been described as a “game-changer” for putting memories into photos. As the basis for our original technology patent, AlbumWALK is a free mobile application for iOS and Android that enables any user to capture their memories and embed them in a photo using our proprietary tap-talk SoundSpot technology. You can simply tap a person’s face in a photograph, then talk about that individual before selecting the next person and tapping again (and so on).

7. Co-Pilot 2024

In 2017, FTM launched our Co-Pilot program to provide a solid foundation for new users of Family Tree Maker to get started successfully. Our concept for Co-Pilot 2024 has been expanded to support the growing number of mobile applications that make up the FTM ecosystem.

Co-Pilot 2024

Family Tree Maker TOP FEATURES

Rich Color Coding

1. Rich Color Coding

Genealogists have frequently sought the ability to perform multiple or “rich” color-coded generations, not just coding your own family tree, but also a way to display the descendants of all your ancestors. On the new Family Tree Maker 2024, performing multiple or rich color coding is simple — simply click once (and FTM will color code your ancestors’ descendants).

TreeVault Cloud Services

2. TreeVault Cloud Services

Additionally, Tree Vault expands Family Tree Maker beyond a desktop application to the centerpiece of a broader ecosystem. Family Tree Maker features a cloud service that lets you view your tree on your smartphone and/or tablet whenever changes are made to your existing Family Tree Maker tree. Now you’ll know what the weather conditions were like the day you were married, or the day your father was born. And now you can relax knowing that you have an always-current copy of your tree, backed up in the cloud for future generations.

3. Sync With an Online Ancestry Tree for FREE

FTM 2017, FTM 2019, and FTM 2024 are currently the only Family Tree Maker programs that allow syncing with your Ancestry account to keep everything in sync. After creating an online tree on Ancestry, you can then share the tree with friends and family, as well as anyone else you’d like to allow access to view, leave comments, and/or edit. The best part is that you can sync your Ancestry tree to both your laptop and desktop computers at the same time! Upon returning home from your travels, you will only be one sync away from the biggest and easiest family history surprise you have ever experienced.

Family Tree Maker FREE Records from FamilySearch

4. Billions of Family Tree Maker FREE Records from FamilySearch

Start by downloading an entire branch from FamilySearch to Family Tree Maker. Users can now also access hints related to more than 6 billion online FamilySearch historical records, making FamilySearch an excellent source of records for Family Tree Maker users for Free.

Hints Made Easy to See

5. Hints Made Easy to See

The green Ancestry (green) leaves or hints (FamilySearch) we’ve been used to seeing primarily in the tree views may now also appear in the index. So instead of scrolling down through multiple branches of trees to see what’s new, you can check hints for a given family name directly from the Index or a Saved List.

6. Charts, Reports, and Books

Share your findings through a variety of colorful family tree charts: pedigree charts, descendant charts, bowtie charts, and fan charts, all of which may also be used to generate Reports showing a ‘summary’ of the family tree that can assist in developing a plan to research the family further. The additional views/options available in the different reports allow you to view the ancestors, spouses, and children of an individual together. The Index of Individuals Report also provides additional options, including Lists of Anniversaries, Birthdays, and contacts.

Why Do You Need Family Tree Maker Support?

The essential aspect of tracing an individual’s ancestry is using Family Tree Maker. It typically utilizes a tree-like structure to visually depict lineage back to a common ancestor.

If you have any questions or need help with FTM, our dedicated FTM support team will work diligently on your behalf to find answers or provide immediate assistance. If you have issues with installation, data migrations, or software updates, please do not hesitate to let us know how we can assist you.

If you require immediate assistance from the Family Tree Maker Support Number to resolve technical issues, questions about software, or general troubleshooting, or for prompt, friendly customer service from trained professionals, please call our dedicated FTM Support number at +1-888-257-3335.

Who Provides Family Tree Support?

MacKiev provides free Family Tree Maker support through their chat service. However, kindly note that MacKiev doesn’t provide Remote Tech Support; they will work with you over chat to help you troubleshoot and resolve your issue for free. Therefore, if you are looking for support with Family Tree Maker and an organization that provides Remote Tech Support, you should definitely call us. Our FTM support number is +1-888-257-3335, so feel free to call us at any time for anything related to FTM.

Why upgrade to Family Tree Maker 2024?

The Family Tree Maker update 2024 offers a range of improvements tailored to enhance the overall genealogy experience for both beginners and experienced users. From advanced syncing capabilities and improved TreeVault cloud services to upgraded photo restoration tools and easier navigation, this latest version helps organize family history more efficiently than ever. 

It also focuses on better performance, smoother connectivity, and enhanced accessibility features, which are quite helpful for managing large family trees with ease. If you want to preserve the crucial information from generations of memories or are just looking to expand your ancestry research, Family Tree Maker 2024 provides a user-friendly, reliable experience.

How to download Family Tree Maker 2024

Here are the steps to download Family Tree Maker 2024 successfully.

  1. Click on the official website to commence your family tree maker download.
  2. Now choose the version you want to download for Mac or Windows.
  3. Now sign in to your account or simply purchase the software if required.
  4. Download the setup file to your system
  5. Click on the installer, open it, and follow the instructions given on the screen.
  6. Enter the activation key you used during the installation process.
  7. At last, finish the process and start exploring Family Tree Maker 2024.

Frequently questions asked by our customers

You can merge a tree file from another Family Tree Maker file or import a file from a GEDCOM, PAF, or other file type to merge into your tree.

The cost of Family Tree Maker varies depending on the version and licensing options. The standard version typically costs around $79.95, while deluxe editions or bundled packages may cost more.

Yes, Family Tree Maker is compatible with macOS. Software MacKiev offers a dedicated version for Mac users, ensuring full functionality and seamless performance.

If you cancel your Ancestry.com subscription, you can still use Family Tree Maker offline. However, you will lose access to Ancestry’s online records and the ability to sync your tree with Ancestry.com.

You can download Family Tree Maker from the official website: mackiev.com. Ensure you purchase from the official site to avoid counterfeit software.

 

You can upload your tree from Family Tree Maker to Ancestry by clicking Upload and Link to Ancestry from the Plan workspace.

Yes, you can share via GEDCOM files or through Ancestry sync.

Absolutely! If you’re a previous user of Family Tree Maker, you can obtain the new version, FTM 2024, at a reduced price!

You can contact Family Tree Maker support through:

Phone: Call +1-888-257-3335
Live Chat: Available on the website during business hours.

Yes, you can manage and sync multiple trees with Ancestry.com.

Yes, depending on your license, usually up to 2–3 devices.

Yes, Family Tree Maker is a desktop-based software, meaning you can use it offline without an internet connection. However, syncing with Ancestry.com or accessing online records requires an internet connection.

 

Yes, Family Tree Maker allows you to print your family tree in various formats, including pedigree charts, descendant charts, and fan charts. You can customize the layout, colors, and fonts before printing.

To restore a backup, open Family Tree Maker, go to the File menu, and select Restore. Choose the backup file you want to restore, and the software will guide you through the process.

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Family Tree Maker Support
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Family Tree Maker Support
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Family Tree Maker Support is software which helps connect families together. Family Tree Maker software is available for Windows and Mac. Contact us our family tree maker technician +1-888-257-3335.
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Family Tree Maker Support
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