Repairing a Tree File in FTM 2019

Repairing a Tree File in FTM

In Addition, we will discuss How to Repairing a Tree File in FTM 2019. If your File not working so you need to fix it. If you are facing an issue with your Family Tree Maker 2019 File you can call us our Expert at +1-888-299 -3207.

Despite meeting the system requirement, you may still experience some issues with Family Tree Maker. There are various factors that may affect program functionality and there are many different reasons that your program might have some issues. This article will help identify and resolve some of the program issues.

NOTE: Before moving forward there are a few things that you need to keep in mind:

  • The article will help solve a variety of problems. However, they may not apply to your specific problem. To find out if it’s an applicable solution to your problem, we advise you to read the summary of each solution.
  • This article only applies to Family Tree Maker for PC.
  • We recommend creating a backup of your files before continuing with any of these processes
  • Family Tree Maker will not work correctly unless your computer meets the minimum system requirements.

Repairing a Tree File in FTM 2019

Problem: File damage may occur in a family file through the following:

  • Merging unchecked files
  • Improper shit-downs of Family Tree or Window
  • A virus
  • Inserting damaged data into a file

These can cause a variety of issues with merging, reports, importing/exporting etc. In order to repair a Family Tree Maker file, please click on the following link for the instructions:

Checking Updates Family Tree maker 2019 File

Family Tree maker is regularly updated to fix issues and improve the products. To check for updates follow the steps below:

  • Click on the Help button
  • Select Check for Update in the drop menu
  • Family Tree Maker will then automatically check for updates

Problem: if you have an error that says “You must be logged on as an administrator”, please click on the following link for the solution

How to resolve the “You must be an administrative error”

Family Tree Maker encountered an Error or Stopped working

Problem:  These two questions- “The Family Tree Maker has encountered an error and needs to close” and “Family Tree Maker has stopped working”- have been known to occur after Family Tree Maker 2019 File has been uninstalled and then reinstalled, or when a software patch has been installed to your software.

These messages are usually caused by an old or corrupted user configuration file. Click on the link below to resolve the issue

Family Tree Maker encountered an error or stopped working

Family Tree Maker Crashes

If you are having problems with Family Tree Maker continually crashing, click on the link given down below

Family Tree Maker Crashes or Closes Unexpectedly

Uninstalling Family Tree Maker

At times program issue can be solved by simply uninstalling and then reinstalling the Family Tree Maker. Please click the link below for detailed instructions on uninstalling Family Tree Maker.

Uninstalling Family Tree Maker

Manually Uninstalling Family Tree Maker

If you still receive errors even if you have uninstalled and reinstalled the Family Tree Maker program then you may have to do a manual uninstall. This will remove all aspects of the program from your computer. Click on the link below for the detailed instructions

Manually Uninstalling Family Tree Maker 2010-2014

NOTE: We recommend reinstalling the programs in the clean boot mode after a manual uninstall. The instructions can be found in the next section.

Performing a Clean Boot

Problem: When Windows starts up, many basic system processes, antivirus software, system utilities, and another software load as well. These applications and services can sometimes cause interference when installing or running programs.

Loading your computer in a clean boot can help troubleshoot many of these issues.

For detailed instructions on performing a clean boot, please click on the following link:
How to perform a clean boot of Windows

If you still experience issues with Family Tree Maker 2019 File, please contact our Family Tree Maker Tech Support Team at +1-888-299-3207.

Family Tree Maker 2019 FAQ

In Addition, We will discuss Family Tree Maker 2019 FAQ. If you are facing any problems you can contact our Family Tree maker support team and fix your issue. call now +1-888-299-3207.

Family Tree Maker 2019 FAQ

  1. How to purchase FTM 2019
  2. Pick Up your copy.
  3. Family Packs License and other plugins like charting companion or family book creator.
  4. How to get ready for FTM 2019

How can I purchase FTM 2019?

Are you completely new to Family Tree Maker? Have you not owned an earlier edition? Login to and find more information including the online store.

If you upgrade from FTM 2017 or an earlier edition of Family Tree Maker, you get upgrade discounts. And you are already on MacKiev’s mailing list, you may have received an email that has links to the offers.

If you have not yet signed up or cannot find the email, you can sign up for our newsletter on

Which one to buy? Online download / DVD / USB version?

The online download costs less. The backup DVD and USB are optional add-ons. They might be useful if you wish to install from physical media or to have them on hand to easily reinstall if you need to. The USB comes with 14 GB of free space for file transfer and/or storage.

Preordered and wanted to get my download links?

Please click here to go to the FTM 2019 Upgrade Center to pick up your download links.

Mobile app for FTM 2019 is released to date?

Android and iOS versions of Family Tree Maker Connect are now available to use.

Do I need a Family Pack license?

  • You need it when there is more than one computer in your home.
  • There is more than one Family Tree Maker 2019 user.
  • If you are the only FTM 2019 user in your home, you can have it on both your desktop computer and your laptop and do not need a Family Pack license.
Question:- I already have a Family Pack license for an earlier edition.  Do I need to buy a new one for FTM 2019?

Answer:- Yes, assuming you want to install and use Family Tree Maker 2019 on all the computers in your home. And call the support number to have the experts migrate from the earlier version to the newest one.

Question:- Are Charting Companion and Family Book Creator updated to work with FTM 2019?

Answer:- Yes, Charting Companion and Family Book Creator plugins have updates available from their publishers.  If you have recently bought either plugin, your download links should be for the most updated version.
You can also download the latest versions from the publishers’ websites.

Question:- What should I do to get ready before installing Family Tree Maker 2019?

Answer:- It is a good best practice before any update or upgrades to a new edition to make fresh full backups of your trees first.

 Question:- How to use the new features of Family Tree Maker 2019?

Answer:- You can find the all-new Companion Guide in PDF form in the Help menu within Family Tree Now. It has a special symbol to find new features and enhancements in this edition so you can spot them easily. You can also search this support site for “Family Tree Maker 2019” to see related article content.

Question:- Do I get a printed book version of the new Companion Guide and when will it be available in a spiral version? 

Answer:- Yes! And you can pre-order a copy of the Companion Guide now for 40% off the regular price while we are getting it ready for press.
You have the choice to pre-order, either spiral or regular binding.

Question:- System requirements for Family Tree Maker 2019?  Do I have the choice to use it for tablets and phones?

Answer:- Family Tree Maker 2019 is a desktop application for Windows and Mac devices. With the new edition of Family Tree Maker, there is a separate Family Tree Maker Connect mobile app to use in conjunction with TreeVault Cloud Services, which allows you to only view your FTM 2019.

Also, read this blog:- Family Tree Maker 2019 Full Guide

System Requirements for Windows:

– Operating System: Windows 7 and later, including Windows 10
– Hard Disk: 900 MB available disk space
– Memory: 2 GB of RAM (4 GB recommended)
– Display: 1024 x 768 resolution

System Requirements for Mac:

– Operating System: macOS Yosemite (10.10) and later, including macOS Big Sur (11)
– Hard Disk: 900 MB available disk space
– Memory: 2 GB of RAM (4 GB recommended)
– Display: 1280 x 800 screen resolution

System requirements for Family Tree Maker Connect:

Family Tree Maker Connect needs iOS 12 or later and supports Android 5.1 and up.

What are the uses of family tree maker and why is it useful?

In this blog you learn, uses of family tree maker. Many of us are interest in knowing more about our family history. Because of this we tend to look out for sources that will help us get familiar with our distant family members, cousins and our ancestors.

One of the best medium to find out your family history. Its background and about your ancestors is through a family tree. Genealogy uses the same concept to get familiar with your family members and other close ancestors.

You may be now wanting to learn more about family trees and how it proves to be helpful. This article will provide you with all the information you need.

What is a family tree?

A family tree is a hierarchy which shows all the family members together. User can find out, how family are associated with one another. A family tree can be a great way to help identify people. Especially for the younger generations who have no idea about their relatives and distant members. So it is easier to find about distant family.

Family Trees are very easy to create. It begins from the head of the family followed by other member in the right order. The members are then followed by their siblings and so on. It is very helpful and easy to understand.

uses of family tree maker and why it is useful?

Family Trees have a lot of advantages and a few of them are listed down below:

  1. Better understanding of relationships – Family tree maker will help you know about the family members. Whom you have never met or even known. This will help one understand the different family relationships and increase the bond with the distant family members.
  2. Sense of identification- You get to know more about where your ancestors came from. Where they lived. You also get to understand your own family history. More importantly, you tend to identify yourself with the family.
  3. Sense of Pride– Getting to know more about your family history brings a sense of pride within an individual. You get to know about the hardships they have faced and how easy our lives are in comparison to theirs. An individual would feel fortunate to come from a family that is so strong and have survived through the tough conditions.

If you need help to understand Family tree maker and want to see how it works, Please call our support team. So our expert will help you understand family tree maker. Please chat with our  Family Tree maker support  and get help from our experts. If you want free service, Please use our chat support service. So you can get free service.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

GEDmatch in Family Tree – Family Tree Maker support live Chat

GEDmatch in Family Tree

In this blog you will learn use of gedmatch in family tree. This is information is for those users who did not login recently into their GEDmatch. Please login and accept terms and conditions of gedmatch website. Except you are a USA based, then your kits will not be visible to your relatives anymore until you do not accept the terms. GEDmatch’s terms and conditions is changed. So you should accept the terms in order to use.

GEDmatch in Family Tree – Tools for DNA and Genealogy Research:

  • GEDmatch is an application which compares DNA test of all user. The user can also avail of the applications for estimating their ancestry. Some applications has advance feature. They require a membership along with a set pay. GEDmatch is best place, where You can get your DNA tests done. As both the Family Tree DNA and the MyHeritage accepts the uploads of the test from the other companies, so this way you can compare on those sites and it also does not have the extensive tools of GEDmatch.

The useful additional tools that GEDmatch provides:

  • You have the option to test and check who matches you on a specific segment such as; the people that match both or 1 of 2 kits “Are Your Parents?”. Thus, you are allowed to check for full siblings rather than half and automated triangulation. Then you should also compare all the ones that are in the database or just any other.

GEDmatch the center of the controversy:

  • Now after it was discovered that the genetic genealogy Barbara Rae-Venter was working with the law enforcement. And she was able to solve the Golden State Killer case. Since then there have always been more controversies about the law enforcement usage of the site along with many articles in the press. Whereas according to the Genetic genealogy techniques no one arrested without having their DNA from discarded materials and then checking if the same matches with the crime scene. So you also have the option to choose out of the allowing LE from seeing your results on GEDmatch, whenever they are looking for cousin matches to the DNA of the unidentified victim.

A number of problems in recent months:

  • Well, there have been various problems in the few recent months. Now the same if for all the users to will get ultimate assistance from GEDmatch, as well as most of the features are free.

Now we hope that the information provided above is helpful to you. And you learn from our blog “GEDmatch in Family Tree”. However, if you still have queries related then you must feel free to get in touch with the our technicians as soon as possible. The team of techs is capable to give you the best services and instructions.

Also Read – How you can be Sharing Ancestry DNA Results?

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

FTM2017 Add 100’s Of Facts: – User Question & Answer

FTM2017 Add 100’s Of Facts

In this blog learn FTM2017 Add 100’s Of Facts. FTM 2017 and FTM 2019 has started a new fact section which normally goes into the regular fact. I don’t know how to use these categories and if this is an issue then how to fix this issue properly?

Well, when I hear this question, I researched this. So I am going to put my views along with some interesting facts along the way.

Well, if the family tree has added fact category in the FTM 2017 software then it is for a purpose. All you need to do is to learn about the facts category FTM 2017 has introduced in the software.

As we know FTM 2017 offers you many different facts so why to put all the facts under one category. You can put similar facts in one category. This thing has been added to make the FTM 2017 software more user-friendly.

Fact Catagories :- FTM2017 Add 100’s Of Facts

The main purpose of adding this category is to provide you with more elasticity in using the FTM 2017 software.

On the other hand, if you don’t want to save your FTM 2017 files in the different category. You can use only one category or you can merge the category you want to merge.

The biggest advantage of the FTM 2017 merge option is that you can choose the files you want to merge or the files you don’t want to merge.

You can work according to your requirements in the family tree maker software.

This is all in this article. If you find this information useful make sure to tell us or you can directly contact us by just Sending Message on our Family Tree maker Chat Support.

You should also read our blog – How to merge two facts in family tree maker software?

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Family Tree Maker Number +1-888-299-3207

Family Tree Maker Support Number

Family Tree Maker Support Number is a new service for Family Tree maker user. A user can call on toll free and get help 24×7 related to software. A customer can call for software related questions. They can ask for genealogy help. We have team of genealogy experts who can answer all your questions so call our support line to get help.

Why do I need to call Family Tree Maker Support Number team?

If you are not able to resolve your problem by yourself then you will need an expert to help you fix your problem. You can get free Family tree maker chat support from MacKiev. If you are not able to follow the instruction and you are not able to fix your problem. This is where you will need a technician on call so they can help you.

How am I going to get help?

Our Family Tree Maker Support Number is available 24×7. All you need to do is call our Toll-Free number. A technician will start helping you.

We use a remote tool software so you will just need to follow our technician instructions and they will fix everything up for you.

How can I trust someone in my computer?

We use a secure tool (Log Me In Rescue) to access the computer. we do not open any personal folder, files. we are limited to our work so you will not have to be worried about your privacy.

Disclaimer: Our family tree maker Support Number +1-888-299-3207 is for only Family Tree Maker software user. who has technical issues, So if you have technical problem call our support team for instant help.

We are not MacKiev. Our Company name is Tane Innovative Concepts LLC. We provide technician service for various software, and we are Third party service provider. The company is in Texas, United State.

Also read our latest blog – Print My entire Family tree on a single page – FTM Help

You can Contact us to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Printing a Family Tree

Print My entire Family tree

Have you’ve been looking for some solution to know how to Print Family Tree Maker on a single page online and you tried to attempt doing it yourself but could not do so. 

First of all, you need to login to your site. Then, click on option “Tree Tab”. There you have to select ‘more’ icon.

Now, after that, you have to choose the option for ‘print charts and books’.

After doing so, you need to visit the next page. There you can make a new chart.
For making a chart, you would have to first go to the ‘All in one’ chart type. There just include all the individuals to the chart for your tree.

More steps for Print Family Tree Maker

Now, after making the chart, you have to go for a single page option for printing purposes. But make sure to print according to your requirement. What I mean is, if your tree is large then select multiple pages. Next, you have to choose the individual to whom you want the chart to be centered around. You can also edit the font, color, and quantity of facts, by using ‘facts of individuals and ‘chart style’.
For more preferences, you can go for ‘advanced customized options’ which you can easily find at the right upper side of the page.
Finally, you have to select ‘show all generations’ options in your chart.

Click ‘generate chart’ icon and you are done with the process.

Last steps

After creating the chart, an email will come with a link to you by using it; you can download the PDF file, and then you can print it.

You can also go to the ‘My charts’ page which you can find under the ‘charts and books’ sections.

And in case if you want your chart to print professionally by using our service, then just go to the ‘order poster’ link and for saving it, go to ‘view pdf’.

Since you read the blog (Print My entire Family tree), you will be able to start printing your tree. But if you come across any issues then you must Chat us right away at Family Tree Maker Support Live Chat and you will get the guidance of the experts here.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number  +1-888-299-3207. So, you can call for help.

Rename a Family Tree Maker – Family Tree Maker Help

Rename a tree in family tree maker

Are you looking forward to some easy method to be able o Rename a tree in your Family Tree Maker software? Then you should be glad that you are on the site as here you will be provided with the exact solution. You just need to read along with this blog and follow the steps as you are guided.

Follow the given steps to Rename Family Tree Maker 2014:

First of all, you need to go and give a click on the ‘New Tree’ tab by selecting it from the plan
workspace area.

Then in the lower-left corner of the current page. You will need to click on ‘Open a Tree’ box
option and then highlight the tree that you would like to rename.

Now you will have to give a click on the ‘Options’ button and after that go to click on the ‘Rename Tree’ that you will see in the drop-down menu bar.

Next on the displayed page. You need to enter the new name of your tree in the fields provided then give a click on the OK button.

You will now see that in the ‘Open a tree’ option the new name of your tree will be displayed.

If you follow the steps below you will be able to rename Family Tree Maker 2009-2012 version:

Please click on the ‘Plan’ button which is on the main toolbar.

Hightlight the tree you like to rename by going to tree section

Please click on the ‘Options’ tab and then go to choose the ‘Rename Tree’ option from the list provided.

Here you can change or rename a family tree maker. Please make sure to write it down on paper so you will not forge the name you will put for trees.

This is how you can rename Family Tree Maker Tree’s. We hope that you find success as you are provided with solutions that are relevant and accurate. So now there is no need to delay whenever you have any queries or issues that are related. You can feel free to contact Family Tree maker Support Live Chat. One of our technician will help you on the same call.

Also read – How To Transfer Family Tree Maker 2019 to a New Computer

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Getting ready for FamilySync in the family tree Maker – Family Tree Maker!

FamilySync in Family Tree Maker

If you are looking out on how you should be Getting ready for FamilySync in family tree, and you have no clue how it works. Then here you will find your relevant queries answered. Please read this blog and follow the steps as mentioned. Please find an image below as it will be easier to follow the process. So let us begin.

How to Getting ready for FamilySync in family tree?

We understand change is not good when it comes to technology for user. I can tell you one thing as soon as you are use to familysync, you will forget treesync. Adapting to this means that you will not need to break the links like before. This is so because now every Ancestry tree can link to a multiple FTM tress. Therefore now it is not necessary to break an old to be able to download a tree to a new computer. The FamilySync will sync any changes that you make to an Ancestry tree. And no matter what device you do it from.

Example of the same: Getting ready for FamilySync in family tree

If you would like to install FTM 2017 on a new computer, you may go to break the old link and then download a new copy, right? However, you need not do that anymore.
You just got to make a Backup on your old computer, then transfer to the new computer using a flash drive. Then go to restore it from there.
Both Tree will link to ancestry. This way you will save a lot of time on the uploading and downloading procedure. You’ve only got to get yourself used to it. This is how FamilySync works. You have 3 computers and you want to work on one tree. If you have one ancestry account, it will be easy for you.

If you are not sure how to get a manual backup done on your FTM, then you have an option. You got to take help from this link provided here ‘How to compact and back up a linked tree.’
The link will provide you with easy to follow instructions. And this way you will be able to get a backup ready for your use on multi-computer sync.


We just hope that the information helps you Getting ready for FamilySync in family tree. And if you face any issues or have some other queries then, feel free to contact Family Tree Maker Support Live Chat. The techs will be there right at your service within the least time possible.

You can Contact us Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Creating Family Tree In Easiest Way – Family Tree Maker Support Site!

Creating Family Tree

Here in this blog, you will learn about creating a family tree and why one should create a family tree. Please read the blog from start to end so you can learn. Please call Family tree maker support if you need help.

A question always haunts, Where did we come from? This question strangely poses another question. And that is, where we are going? Family Tree provides fascinating clues about the family heritage whether it is related to our cultural, political, social, economic and demographical background.

You learn about your ancestors from 10th generation was farmer, 9th generation was politician or doctor or was in war and fought for the country. This evolution has a story and You can create a beautiful family tree. We must be diligent and have enough patience to create a Family Tree online. The available historical records on or similar type of website help us to access the data of our ancestors at a fee. You can also make your family tree maker on these website.

How to start creating family tree?

The easiest way to make a Family Tree is to get a Family Tree Maker software from Mackiev. The latest of the software that fetches data from is Family Tree Maker 2017. In this software, you would have to gather information and then enter the software. You must amass all the photos, stories and documents and get it scanned and save them permanently. The Family Tree Maker 2017 software will also give you the hints and bring out the flaws.

While creating a Family Tree online, you would have to keep the copies of all historical data related to your ancestors. The data on the internet belonging to your ancestors come at a fee. But since these documents are priceless for you, so you should never stop yourself to get such information. This information will enhance the beauty of your family tree project many folds.

Other source of information:

You can collect a lot of information from your relatives for creating family tree. You can seek their help as to fill in the blanks and get documents from them and scan it for your project and return it to them. Adding stories which you hear from your relatives also makes you go along so it can not be forgotten. Without any Family Tree software, there is a chance of you finding this project less interesting.

It is must for everyone to save the photos, documents, stories, etc on an external hard disk drive so to make sure that if your computer crashes for some reasons, you have the data saved.

Also read – Tolerating an ancestry tree invitation.

How do I convert a Family Tree Maker file?

convert a FTM file

In Addition, You will learn about How to Convert a FTM File in Family Tree maker Old to New Version Program.

You may not be able to convert file after you upgrade your family tree maker to version 2019.  It can also happen when you have moved the FTM File to different location as well.

Here is how you can fix this problem “Convert a FTM File”:-

Check if your external hard drive is still intact. If you have your FTM data on an external hard drive. Follow the instruction below to check the hard drive:-

  • Press the windows key and R key together.
  • You will get a “RUN” box.
  • Type in the box “C:”.
  • This will open C drive on the computer.
  • You need to be sure if there was an external hard disc that had FTM data in it.
  • If you do not see your external hard disc attached.
  • Please remove it and plug it back in.

Find out if your family tree default location is still the folder you were using before.

To check the default location is select or not, you need to open Family Tree Maker software. Click on tools and select options. You will be able to see the family tree software location.

Check if your folders are not in read only mode.

How to check If your folder is not in read only mode to fix issue Unable to convert file?

Please click on documents folder.

You will see Family Tree Maker folder in document folders. Right click on it and select properties. Select the general tab and you will the box that says attributes.
This may fix your problem. Else, we would suggest you call either family tree maker support.

You can also call our Family Tree Maker Software helpline and get help.

Note: We are premium support, and we charge for our services. We are not affiliated by Mackiev or Ancestry. Images or names are showing only to relate our services that we provide on Family Tree Software.

Also read – Syncing Merged Tree from family tree maker to ancestry

Syncing Merged Tree from family tree maker to ancestry

Syncing Merged Tree

Family tree maker allows you to merge two trees and give a different name

For example, A wants to merge tree with B. A can merge and keep the name as AB1 or AB tree or AMB tree. If you want to sync your tree to ancestry, you will not be able to do this. I will explain this to you in detail why you cannot sync with the ID that you have from Ancestry. is the website where you need to create your account and purchase their subscription.

DNA Test

If you get your DNA test done and upload this information to ancestry. then ancestry can give you hints on ancestry website and you can find matching DNA’s information. These hints may help you find family that you never known to. Now since two trees are being sync and two different DNA persons information’s are being upload and sync by family tree maker on Here ancestry may create bug in your system.

This is where creates a fake(different) ID then you have. For example, if you are id is [email protected] Ancestry creates another id as @@[email protected] This means your tree will not be sync. When you update your information on family tree maker. There is one way you can upload your merged tree online but if you want to update anything to the tree. You will have to log in to your instead updating anything on family tree maker software.

If you are not sure, what to do about syncing your merged tree. Please chat with our  family tree maker support Live Chat. We provide premium technician service for family tree maker software. We also fix ancestry issues with family tree maker so call us.

You can check our latest blog if you are interested to know weather sync report.

Syncing problem with FTM 14.1 – Family Tree Maker 14

Syncing problem with FTM 14.1

In this blog, you will learn how to fix syncing problem with FTM 14.1 and why you are not able to connect your FTM14.1 to ancestry account online. You will also learn how to fix this problem step by step.

There are couple of reasons, which could cause Syncing problem with FTM 14.1

  • Did you change your ancestry account ID?

Please check if you have same email address or user ID for ancestry or you have changed. If you have changed and If you are using different email address, then you may need to speak to ancestry and request them to update your email address.

  • Have you changed your ancestry account password?

If you have changed your password, you will need to put the right password so you will be able to login to your account in FTM. You may need to reset the password and login using new password. You will need to update your user id and password in FTM software not on your computer browser.

  • Are you using expired/active antivirus program?

sometime your firewall could also stop communication between your FTM software and internet so please check that. If you find any expired antivirus program, you should remove that. If you have an active antivirus and firewall program, you will need to disable the antivirus or allow FTM program in your firewall so your software can communicate with internet.

  • Check for updates, sometimes your software needs to be updated as well.

MacKiev sends you update occasionally, so you need to make sure to check the updates and update your software. You should also think of upgrading your software from Family Tree Maker 14.1 to Family tree maker 2017. If you are using an outdated software, it may not function properly and may give you lot of trouble.

Please call Family tree Maker support if you need any help. Please read our another blog How to Update 23.2 for FTM 2017?

Update 23.2 for FTM 2017 – Family Tree Maker Instant Support

Update 23.2 for FTM 2017

In this blog we have covered ” How to Update 23.2 for FTM 2017. You can update the software if you follow the steps.

  1. FTM 2017 Version 23.0 Build 343 – First launched
  2. Version 23.1 Build 480 – First update
  3. Family Tree Maker 2017 Version 23.2 Build 540 – Second update

The latest update for Family Tree Maker 2017 is version 23.2 update build 540. It has many required improvements which also includes important connectivity adjustments to make sure the recent changes made by and FamilySearch.

however, requires the Family Tree Maker Version 23.0 build 343 or Family Tree Maker Version 23.1 build 480. You should use Family Tree Maker 2017 Version 23.2 build 540 for better performance.

What you get in latest Update 23.2 for FTM 2017 build 540 ( update for Windows: –

  1. New Browser – There is a new secure browser instead od obsolete Internet Explorer 11 browser in the Web Search. The new update also removes the compatibility issues with Ancestry and FamilySearch and gives faster Web Search.
  1. Faster Results – Ancestry media will download after the updated when you do the web merge process. Which results in faster browsing of ancestry search results.
  1. Categories and Collection List Issues – This update fixes categories and collection feature.
  1. Blank List – Now you will not get ancestry blank list after this update.
  1. “File Not Found error” issue will fix when you search for personal details, after this update.
  1. Imperfect Tree – Sync reliability improvement is done and hence the forgiving of imperfect trees and to close the errors related to sync is fixed on the continual basis.
  1. Duplicate Issues – Ancestry duplicate issues will get fix after this Update 23.2 for FTM 2017 .
  1. Media Issues – You are not going to use the adjuster utility when unsyncable HTML media keep appearing in each sync attempt.
  1. Merging Tree – The problem comes up when using the add individuals without merging option and lost tasks, task categories, private attributes for facts and notes are fixed.
  1. Migration Path and Source Media – This update will fix statbility issue and map issue. You can update the software to fix unrelated media as well.

Read more – know about family tree maker sync weather report!

Sync Weather Report in FTM and how to use it – Family Tree Maker

Sync weather report in FTM

Sync weather report in FTM is in built-in. If you want to use this feature, please read this blog through and through and you will know everything about weather sync.

Each time you try to sync your family tree. Sync weather reports give you a weather report. so you will know when to sync your tree? The entire idea is to make sure a user knows when it a safe time for you to sync your family tree. The sync weather report in FTM gives you a popup message for you to know the right time to sync your tree.

We just don’t have to click through (continue sync) without reading the popped-up window. The feature is safe but reading the entire message is important because you would want to be sure when to sync your family tree maker.

You get three scenarios in the weather sync report: –

  1. Green: –

When green windows appear. This means you should ahead and start syncing your tree. This window appears if there is a future sync storm coming your way. When there is a planned maintenance work must be done, the green windows pop up while syncing

2. Orange: –

Orange windows appear when there is a warning or caution. You can sync but the weather report messaging system lets you know about the possible problem ahead

3. Red: –

Appears when the sync is dangerous since the sync system is down. It also tells about the current outage and not allowing you to sync due to the system is down. And it’s not possible until the syncing system is improved, and outages are fixed.

There are issues like: –

1-    You may see some changes on the ancestry site which you don’t have made. Particularly on your first sync.

2-    Such issues are known and are fatal. It may pick up some time stamps which tells you that what has changed and reporting them as real changes.

3-    This feature also tells you about the situation that we are working on ancestry to fix this issue.

Also, Read – The release date of family tree maker 2019.

Release Date of Family Tree Maker 2019 – Family Tree Maker Help

Release Date of Family tree

Are you a family tree maker software user, then you must be wondering and wanting to know about the Release Date of Family Tree Maker 2019 software upgrade.

Here are few things that you should know about the Release Date of Family Tree Maker 2019:

Do you use Family tree maker 2017?

Only user who has purchased family tree maker 2017 are eligible to upgrade to Family Tree Maker 2019. if you have, then you are eligible for family tree maker 2019 upgrade. Have you not purchased family tree maker 2017? Please go ahead and purchase it first.

Should you upgrade from FTM17 to FTM19?

Right now you have a chance to upgrade it so you should. As per our experience after some time MacKiev stops updating their older version of the software. This is what happened in the FTM14 case. They stopped FTM14 to connect to ancestry and lot of customer was affected by it. You are also getting a good discounted price to upgrade so you should upgrade it. You can still be able to use FTM17 if you do not wish to upgrade it.

If you have not pre-book your software license, then you should go ahead and pre-book it. You will get 40% discount now. (This offer is over)

Is TreeVault Services good?

Since it is free with Family tree maker 2019. You should go ahead and get it. Later if you think, you do not need TreeVault then you should not renew it. If you are using ancestry, then I do not think you will need it but as I said later you can decide that.

What does TreeVault service do?

TreeVault keeps a back of your family tree data. If you lose your family tree data. You can easily restore all your file using TreeVault service.

When will it be available?

As per MacKiev, it will be available for user to download end of this summer (End of July or End of August). Please chat with our Family tree maker Live Chat Support.

Also ReadUpdate family tree maker 2017 for new features.

Update family tree maker 2017 for new features !

Update family tree maker

We decided to write this blog on “how to Update family tree maker?”. On the 22nd of September 2019, MacKiev has updated its new software release information.

Questions and answers are mentioned below related to Family Tree maker 2019 update. if you are using an older version of family tree maker 1995 or Family tree maker 2005 then you should follow this blog.

Update family tree maker – Some important questions and answers!

Answer – as per MacKiev their development team, Development for FTM2019 is reaching an end, and their engineers and their 75 core beta testers agree to share it with users. So, they are going to have an additional 200 users to volunteer them.  So, the testers and volunteer must share their feedback with MacKiev. If everything is okay as per users and testers, they are going to send 10 thousand emails at a time.

Question – Can I sign up for beta testing?

Yes, You can. You will need to request MacKiev for the sign-up form and they will send you the beta version of FTM19. You must share your feedback to them so they will get to know the difference between FTM17 and FTM19.

As a user, you must be thinking. It is going to take a long for you to get your copies of the software. I just wanted to tell you, Yes, it is possible. It may take long but since the MacKiev development team are on it that mean, you soon will receive your copy via email.

 Question – Why MacKiev took money for upgrade ftm 2019?

Answer – It was a pre-order. A pre-order means, it will be launched later. Since it was a pre-order sale, it was at a discounted rate for Family Tree Maker users.

My suggestions to users, please wait as much as you can because you will get a better version of Family Tree Maker also MacKiev is a reputed company and they would want to release the software as soon as they can since they have promised “this summer”. Thank you for reading our new blog “Release Date FTM2019 – update”

MacKiev has sent download links to all the customers who pre-booked FTM19. Please chat with MacKiev if you have not received the FTM copy.

How to get a replacement download for the Upgrade family tree maker?

Getting a Replacement Download for FTM 2019 – Learn to use FTM Connect

Are you looking for some accurate solutions to get the replacement download for your Family Tree Maker 2019? Did you happen to accidentally delete the copy of your FTM and do not know the procedure what should be done next? Then just take it easy, as here you will be guided with the relevant solutions; how to get the replacement download through the given links for your FTM 2019. You just got to read this blog and follow along with the guide as to which of the steps below will help to resolve the problem and get you a copy of your FTM as soon as possible.

ü If you have mistakenly deleted your copy of Family Tree Maker 2019 then the most-quickest way to get a replacement of it is to find the original download links that you received through an email. You will find ‘Your FTM 2019 Download Delivery Information’ in the subject line of the email. And there are all possibilities that the links of that particular email will work. However if not so, then you need to click here to contact Live Chat and they would reset the downloaded links. In addition to that, the Upgrade Center is working 24 hours throughout the week. So you can get your assistance any time you like.

Step2: the upgrade center

ü If you by chance remember the email address that you used for purchasing the copy of your FTM 2019, then you are required to go to the Upgrade Center by clicking here and this way you will be able to pick up a replacement copy if your copy has been lost.

Step3: Live Chat option

If in case you do not find success with steps 1 and 2 or some issues pop up then the next solution is that you would have to take the support from the Live Chat team and they will assist you with further guidance.
We hope that the above steps are helpful to you and you get over the process successfully. If not so, and you still face issues then you always have the Family Tree Maker Support Number where you can freely share the related issue with the executives to get the appropriate solution.

What is the system requirement for family tree maker 2019?

This is very important for a user to know. if you go ahead and purchase a device that is not compatible with family tree maker software then it will not get installed. You may spend money on something that you do not need.

Read this blog and purchase the right computer (Laptop/Desktop) for family tree software (MacKiev software)

The following are the list of the System Requirements of FTM 2019 for your Windows:

~ Operating System: this needs Windows 7 or the latter too will do, this also includes Windows 10 as well.

~ Hard Disk Drive: here you got to ensure that there is 900 MB disk space available for the related task.

~Memory of the System: you need to have at least 2 GB of Ram present in your device. However, you will also see that 4 GB Recommended.

~Display: this requires resolution up to 1024 x 768 that is all.

List of the System Requirements of Family tree maker 2019 for a Mac device:

  • Operating System: This requires the OS X 10.10 version or the later version. However, it includes the macOS Mojave 10.14 version too.
  • Hard Disk Drive: There should always be 900 MB of disk space available on your drive.
  • Memory: This requires a complete 2 GB of RAM available on your device (4 GB recommended)
  • Display: The screen resolution is always 1280 x 800

If you have more questions and you want to talk to someone on the phone related to Family Tree Maker 2019. You can call or chat with us our Experts.

How to Reset Family Tree Maker 2017 to default for Apple Computers?

Reset Family Tree Maker

In this blog, we are going to explain how you will be able to reset family Tree Maker 2017 to default. Please know this blog is only for Mac (apple computers). For Windows computers, please read our other blog. Sometimes, if your program does not work properly then you can restore it to default. Please know resetting to default will not cause any data loss.

Let’s follow the steps below to reset family tree maker

  • Click on Go on the top bar of your mac screen on the menu bar and then click on Library.
  • In the Library folder, Go to Preferences and find com.mackiev.FamilyTreeMaker2017.plist. we need to remove this file from the computer. You need to click on the file and hold and move it to trash. You need to make sure you empty your trash folder as well.
  • After deleting this file, you will need to restart your computer.

Note: Please do not delete anything else. If you do delete any of your important files, you may lose them, and you will not be able to get them back. If you are not tech-savvy, then you should hire a tech and let them do it for you.

This is how you reset Family Tree Maker 2017. If you have followed the steps as described, you will be able to successfully be resetting your family tree maker.
Remember as I said, you will not lose your family tree data, but you will not see any family tree files there and you will need to register your copy of Family tree maker again. Once you are done with your registration. You need to import all your family tree files back to your FTM software.
If you need premium technician service then please chat with our Family Tree Maker support Experts to get help. We would like to tell you, we are not MacKiev support and we have no relation with MacKiev.

Also, read –  How to Get Support for Family Tree Maker 2019 

how to Recover Lost Family Tree Maker 2017 icon

Lost Family Tree Maker 2017

This blog explains, if you Lost Family Tree maker 2017 icon from your computer then how to fix it. Note:- Please know this blog is for windows not for Mac.

Please follow the steps below to fix the Lost Family Tree maker icon. If you do not want to work on it and you would like an expert service then Please call Family Tree Maker Support to fix lost family tree maker 2017 icon.

Check the program list if you really lost family tree maker 2017

  1. Check if your computer still has program installed. You may not be able to see the icons if you type Family Tree maker.
    Press the windows key on your keyboard and press R key together. It will bring “Run” box. Please type appwiz.cpl and press enter.
  2. This will show you list of the program listed in your computer. Please check if you see Family Tree Maker 2017 there in the list.
  3. If you see the program, then press windows key once and start typing FTM.exe. it will show you the list of software that you can
    click on.

Reinstallation Process 

  1. Please click on FTM2017.exe and press install. The software will ask you if you have your Family tree files in back up mode or not in back up mode. Do you have data backed up? You will need to back it up, if it is not. if your software gets locked then you can reuse this data to restore your tree. Since the software is already installed. You will get a popup asking if you want to remove or repair it. if you remove it, you will lose your software so be careful.
  2. Please select repair and your tree will be repaired and installed. This is the easiest way to repair your family tree maker software.

Note: After repairing Lost Family Tree maker 2017 , you may need to restart the computer and then try to open the software and brows your trees. If you are still facing issues then contact Mackiev support. You can also contact our Family tree maker support team and ask for help.

Also read – How to fix browser issues with ancestry?

How to Install Family Tree Maker 2017 – Quick Guide

Install Family Tree Maker

Here in this blog, You will learn how to Install Family Tree Maker 2017. The earlier version of Family Tree Maker does not support ancestry. The features that connect Family Tree Maker to Ancestry is available in family tree maker 2017 not with an older version. The features include syncing, hints, search and merge options.

Are you using an older version? Now you can upgrade your software without any hassles. You can get discount since you were using an older version. The actual price for the upgrade is $79.99 USD. However, if you are on the mailing list with Family Tree Maker, you are eligible for a $20USD discount straight. If you do not wish to purchase ancestry, then you can use free search service.

How to install family tree maker 2017?

As soon as you upgrade your software from an older version to FTM17. You will get a link to download the software. There are two separate link. You can click on respective version link for windows or Mac. Click on the downloaded file and run it or open it so your software can get installed. You will get steps to follow and you can install family tree maker.

What if I lost my older version?

Don’t worry! I have come across some users asking about what if they are moving on to a new pc and purchasing a new Family tree Maker 2017 upgrade requires to install old FTM on the new machine. The answer is Big No. If you have not lost your data then follow the above steps and import your old data to new FTM17.

One last but not the least point to make a note of.  You don’t need to keep the old version on the machine but if you want to keep it, you should save it into a different folder or may be on any USB flash driver or Hard disk drive or on your cloud account making sure you don’t confuse yourself with the old and new version.

How to Migrate to Family Tree Maker 2017

You must convert your old version software data. There are simple steps to migrate from an old version of Family Tree Maker to the latest FTM 2017. You can open Family Tree maker 2014.1 in FTM 2017 without any conversion. Please follow these steps. So you can move a tree from an older version to the latest version without any problem.

Step 1 –

Open the tree that you want to move and chose the Backup option. Then chose the backup location. If you want to back it up externally, then click on removable media like USB flash drive or Hard disk drive.

Step 2 –

The option of include in backup, select the items like photos or other media, making sure the media files checkbox is selected. In case of the current tree is linked to an online tree @ you must select the allow the restored file to resume syncing checkbox. It helps you to relink the tree automatically on a new pc.

Step 3 –

Now open FTM 2017 and chose the restore option from the menu. Go to the folder/path where the backup file is located and open it. The window that opens enter the name and chose the location for the restored files and clicks on save. In case of your tree was previously linked, click on restore additional options and select the restored file to resume syncing and hit ok. Once the tree is restored, click on sync now. That’s all you will need to do. Now you can use your family tree maker.

Now you have a brief idea of how to Install Family Tree Maker, read more how to share your FTM 2017 in this article.

Best Genealogy software in 2021

Best Genealogy software

Are you looking for the best genealogy software? If yes, then you can read this article, we have tried to compare a few Top 4 Reputed Genealogy Software so you can make the decision.

In ancient age, genealogist use to keep their research on paper. It was difficult for people to get all the information in one place and keep them organized in a way that they access it in a jiffy. You should use genealogy software for your research so you can get your research done faster and it will be organized. There is much genealogy software available so which one should you use. Here is some useful information about this software. Find the information below and decide which you should use.

What should you look for in the best genealogy software?

  • Easy to build your family tree so you will not be banging your head while working on your tree.
  • Record information about your family from your ancestors to a newborn baby.
  • Store photographs and another document in your software for reference.
  • Let your link to informational websites like or
  • Export your information or create a Gedcom file so if you change your software, you will not lose your data.
  • Create a family chart or ancestors report. This will help you to show your work at a family reunion.
  • User can search hints of ancestors and merge into the software.

Do all these 4 software companies have these features? Yes, then which one should you use. It’s very difficult to say. It really depends on the user to user. We are putting more information below so it will help you decide.

Best Genealogy software:- 

Family Tree Maker 2019

Family Tree maker

Family Tree maker is one of the top 4 best genealogy software and all-time genealogist favorites. The interface of this software is good so the software lets you build your tree easily. It has predefined genealogy reports that you can create without any hassles. You can also connect your software to or to get hints in your tree when you search for a person.

Color coding is one of the features added in family tree maker. This feature makes your tree look cool and the best part. You will be able to see the bloodline. You can use some plugins to get a better experience with this software.

Charting companion plug-in lets you create different charts from your family tree software. If you are using Family book creator, it will help you create a family book. You can publish it and give it to your family. As per us, this is one of the best software but when you compare the report options with Legacy. They are better than Family tree maker 2017.



RootsMagic is the best programme available: It’s a genealogical software tool that helps family historians organise, print, track, and share their ancestors’ stories, among other things. It was created with the intention of developing computer software that would aid in the reunification of families. The ‘Family Origins’ programme was a popular older offering. The ‘Family Origins’ programme was an older product that attracted tens of thousands of users.

Legacy Family Tree

Legacy 9.0
Legacy Family Tree is a genealogy programme for Windows that helps family historians keep track of, organise, publish, and share their ancestors’ stories. The standard edition is given as freeware with no restrictions, with the only requirement for downloading the software being registration on the company’s website.

MyHeritage Family Tree

MyHeritage Genealogy

Family Tree Heritage has a lot of cons and it needs to have a lot of improvements as per genealogist. This software lets you connect to FamilySearch, Ancestry, and many other websites to get information.

You should consider reading our blog – Best family tree builder software for free.

New features in family tree maker 2019

New Features in FTM 2019

In this article, we have tried to explain New features FTM 2019. As per MacKiev, they will launch this new software end of this summer. We do not have any date that mean you are wanting to know exact date then you should wait till end of this summer.

What are the features in Family Tree?

FTM19 has couple of New features that may interest you. Please find the information below.

  • Every change you make, you can see them on your smart phone and tablet.
  • Full back of your tree and data that you entre in your tree. (TreeVault Cloud)
  • Better color-coding feature.
  • Tree browser (better enhanced search option)
  • Profile picture cropping tool (you can put home person picture and crop it if you want)
  • FamilySearch integration
  • Family tree maker time machine

I am going to explain few of the features :-

Family tree maker time machine – Time machine will keep the records of your changes that you have made. In case if you want to review your changes, you will be able to see when you made changes and what all changes you made. Time machine feature wasn’t in previous software. This is a good feature as per me since a user will get to know the changes they made.

TreeVault Cloud Services – MacKiev is giving a year free service of TreeVault. This is a cloud service which will keep your data safe online. So, in case if you lose anything from your tree, you will be able to restore your FTM information back to your software.

There is more New features FTM 2019, we will be posting more blogs for Family Tree Maker user which will help user to know more New features in family tree maker. If you have any questions or if you would like to get premium Family tree maker support from Tane Innovative Concepts LLC. Please chat with our Family tree Maker Software Experts.

Features of Family Tree Maker – Family Tree Maker Technical Help!

Features of family tree maker

Learn features of Family Tree Maker. This software makes it easier to explore the history of your family, secure your tradition.

Are you new here? so this blog will make you happy as you will learn more of family tree. And this will help you simply grow your family tree so go right ahead and use this software. if you are skilled you can go for the more advanced tools.

  • Introduce a digital version of the Companion Guide.
  • Build up your tree with reports, photos, charts and more.
  • With the help of FamilySync®, you can Update your tree.
  • See the history of family timelines and interactive maps.
  • Build your family tree easily.

Color coding in family tree maker

Using color coding will change look of your family tree. You can make powerful revelation by applying up to eight colors to a single person in your tree. We hope you’ll like the simple color coding. You can start coloring all the four lines with a single click on four colors of your choice for Ancestors. The first color group is the classic set made famous by Mary Hill.

You can then add color for the particular attribute like who is the professor or who is the businessman. Now you need to index it and can color it.

How to sync your family tree maker?

It is simple. You can sync your family tree with the help of the laptop. Now if you are thinking how to do that? Well, you know you can link ancestry tree to multiple family tree.

If you have three devices and if they are in three different location, you can sync your tree from all these different location. so you will not lose your data if you working from one location and moved to another.

Know the weather with the sync?

The whether sync gives you the pop up if there is any problem with your system. so before sync your tree, you will come to know there is a problem.

There are three possibilities for it to happen. They are: –

  • If the sync system is down then you will see the red window.
  • Orange window opens in the case of caution. It makes you know that there may be some problem.
  • The green window indicates that everything is Ok. You can move ahead and sync your family tree.
  • The easiest way to recover old faded photos.
  • If you are a non-FTM 2017 user then you need to switch to the FTM 2017 version. It has a tool which allows you to recover your old faded photos.
  • The tool makes the old faded photos and makes them print like they were just printed.
  • Search, Match & Merge in Family Tree Maker.
  • Now you can easily search for the file, match it according to your needs and then merge it so you can make your tree beautiful. Now in FTM 2017, you don’t need to do all the hard work.

More Features of this software

Follow the hints

Now you can search for the file by just hinting something to the software and all you need to do is to follow the link. so it is easy for user and merge information.

Media Organization in FTM 2017

Manage your media easily in the FTM 2017. All your data will be managed with ease in the new FTM. So go ahead and enter your media.

Guide to know about the software

The guide offers here gives you all the information about the software.

Put your ancestors on the map and get access to the satellite view to see the map. so you can place your ancestors where you want to.

More features of Family Tree Maker software

so here are more features of Family Tree Maker software and detailed information. Please ask your question once you are reading this blog. we will be able to answer your question in next blog.

Also read – Family Tree Maker for Multiple Computers.

If you use a family tree maker every day. You are going to love FTM a lot because it allows you to update your family data in the software without any hassle. You can move around the software without waiting on it to load like a webpage. Customize your screen exactly to what information you want to see about any person. You can limit your software to upload your information on the best thing, you can upload only what you want to upload in Ancestry from FTM software. “Don’t have an internet connection?” No problem, you don’t need internet connections to use the software without the internet and update any kind of data. There are a few things that you can do to enhance your family tree maker experience,

Reporting –

There are many ways for you to create reports. You can create pedigree charts and family group sheets, relationship charts. There is even a way you can run the report for an unsaved document. You can also print out these reports. You can also save them as a PDF and send them to your email address. The best reporting in FTM is data error reporting. It allows you to check for little mistakes that you make in your tree. For example, if you typed the wrong date of birth or name, this data error reporting feature will help you a lot. Data error reporting can be printed and can help you correct this small detailing. Which helps you a lot to build your tree faster.

Also read : Companion guide Status

Filters –

As much as you love your family history and research, the biggest challenge one always faces is “where should I start from?”

Filters allow you to narrow down and help you start from. You will know where you have started. You can focus on one thing instead of having too much information to carry together. The possibilities are having too much information, but filters help you greatly. If you have your family tree maker stories. Please share with us and we will update on our website so other people will know and can learn from your experience. For more information, you can also read our previous blog on how to make your family tree maker chart in an easy way

This is all related to features of family tree maker. You can read one of our important blog – Familysync feature and its use.

FamilySync in family tree maker – Family tree maker Live Chat

Familysync in family tree maker

In this blog, We are going to learn, what are the information will sync and will not sync when you use family sync in the family tree maker. We have mentioned a list of the information that will sync and will not sync so you will learn. When you have multiple users then FamilySync helps you a lot. Three users can keep uploading data and that makes research easy.

things which will sync when you use familysync in family tree maker: –

  1. Name of the People
  2. Relationships
  3. Sources
  4. Facts
  5. Citations
  6. Repositories
  7. Media

Synced items and not synced items are below: –

FTM 2017 data does not sync up to Ancestry when you use familysync

  1. Private Information ( so do not keep information private)
  2. Source Media
  3. Media
  4. Notes
  5. Places
  6. Facts
  7. Stories
  8. Tasks
  9. Saved Chart
  10. Person Links
  11. Color Coding

Ancestry data that does not sync to FTM 2017:

  2. Pages related to Military
  3. Results belonging to DNA
  4. Photo Tagging
  5. weblink – syncing may affect your weblink
  6. Location
  7. Original Uploader
  8. Documents type or Certificate type
  9. Name on headstone/Birth/Death/Cemetery Headstone
  10. Transcription of text

There are other changes that you must bear in mind with FamilySync in the family tree maker

  1. Paragraph breaks disappear
  2. a home person is not changed
  3. Media Linked to a relationship
  4. Resolve Conflicts Dialogue
  5. Repositories
  6. New Person
  7. Picture of the person
  8. FTM’s tree and’s tree have the same label of Dates, names, places, descriptions.
  9. FTM & Ancestry handle source citations differently so there could be a difference in citations.
  10. Family Tree Maker allows a single citation to link to facts from multiple people. This means you can not put multiple citations.
  11. Ancestry, an online database, does not allow a single citation to a single person therefore you will need to be careful when you sync your information.
  12. When FTM Tree is uploaded on ancestry. The tree on ancestry will replicate the citations that are shared with multiple people in FTM so that each person has their own citation in

How to Prepare for FamilySync 101 On Your Computer

The greater accomplishment of using FamilySync instead of TreeSync is a user no longer needs to break the links.  It is because each Ancestry tree can link to many Family Tree Maker Trees. so it is hence no longer required to break the old link to download a tree to a new device like a laptop or desktop.

When you use a family tree maker on multiple devices then you need family sync. Say for instance if a user has a daughter and he/she want his/her daughter to use the Family Tree Maker on a different device there is no need to re-upload and download your FTM tree if it’s already linked to an Ancestry tree from one computer. That is going to be a hectic process and time-consuming and involves breaking the old link.

Moreover, by using the Family Sync instead of TreeSync, any change to an Ancestry tree, whether from your laptop or mobile device, will sync with your Family Tree Maker tree.

For example:-

When a user installs the Family Tree Maker 2017 on a new device, he/she may think to break the old link and then download a new fresh copy onto your new computer. It is hereby recommended not to do that so do not break old links.

Don’t think of breaking that link to move your tree to a new device. You can instead, make a backup on the old computer and move it to the new computer on a USB flash drive and restore it there.

The right way of doing it is to copy a backup (.ftmb file) to the other computer with a flash drive and restore it. Both copies will be linked to the same Ancestry tree.

In the end, both the tree will be linked to the same ancestry tree and you will be able to save a lot of time uploading the tree and then downloading it.

That’s what is the FamilySync. Multiple devices. One Ancestry tree.

In case, your Familysync in the Family tree does not work or gives you a hard time using this service. Here is our family tree maker Live Chat. Chat with our Experts and Fix your issue.

Connectivity Issues in family tree maker 2017 Mac Version

Connectivity Issues in family tree

Here is some well-known issue that could stop your Family Tree maker 2017 to connect to internet. Please follow the steps as it described below.

  • Make sure you have not selected an option called “Go Offline”.
  • Check date and time.
  • Firewall status (Your firewall should allow Family tree maker connection to internet so it can have connectivity).
  • Update your operating system so you will not be using an outdated system.

How to set Family Tree Maker 2017 to go online?

  • Click on Family Tree Maker 2017 and it will open family Tree maker software.
  • Once you click on file, you will see few options. Please see if it says, “Go Offline”.
  • Go offline mean your software is online and you can click on “Go offline” to go offline.
  • Going from offline to online will fix your issue so be sure if your tree is online.

Upgrading operating system to fix Connectivity Issues in family tree maker2017

Click on apple logo to open menu. You will find apple logon on the very top left corner of your computer screen. Once you click on it, you will see an option to click on software update. Please make sure to login to your app store. If you are not logged in to app store, you will not get option to update your operating system.

Way to check firewall status

Once you click on apple logo, you will get options. Click on system preferences. You will see security and privacy. Please click and see if there are any changes made to your firewall. You may need an expert to help you with firewall settings.

Did you upgrade your Family Tree Maker 2017?

You need to check for the upgrade of your family tree maker 2017. If you have not upgraded, then you should go to upgrade center and upgrade your software. upgrading your software will fix your Connectivity Issues in family tree so please follow the steps.

If none of the steps fixes your issue then please chat or call with our Family Tree Maker 2017 Experts. One of our technicians will guide you and fix your problem.