Legacy 9 Family Tree Review 2023

Legacy Family Tree 9 Software Review

In this article, you will find the complete overview of Legacy Family Tree 9 Software Review. Along with that, you will also find the difference between the standard as well as the deluxe version. Go ahead and find out which is most suitable for you, depending on your use.

Note: Before purchasing Legacy 9, you must go for a free trial so that you can understand if it is right for you or not.

Legacy Family Tree 9 Software Review

Difference between Legacy Family Tree 9 Standard or Deluxe Version

If you are confused about which to buy from, The legacy standard or the deluxe version, you must understand the difference between both of them. In legacy, you will find amazing features such as an enhanced color-coding system, a calculator for relationships as well as the ability to find the potential trouble with your respective records simply. Whether the standard version is free to use and has exclusive features.

Also, if you are just new to family tree creation, then don’t worry; it is quite simple and easy to download as well as install.

System requirements for Legacy 9

Before downloading it, you need to check the requirements for your respective system simply:

  • The system must be Pentium-class
  • Must have a VGA display or higher than that
  • Minimum 8 GB RAM
  • The hard disk must be 500 MB
  • Windows 7, 8, or later
  • Strong internet connection

Features of Legacy 9.0

Some amazing features of Legacy 9.0 are described below:

  • X-DNA inheritance charts
  • Family pictures and stories hint
  • Compare the features of two people
  • Online cloud backup
  • Census and questionnaire forms

All the above are mentioned for the deluxe versions.

Need some assistance?

If you need some assistance related to Legacy 9.0, then you need to simply contact the family tree maker experts for any related queries. They are available 24/7 hours to guide you, so without roaming here and there, you need to reach the well-trained professional of Legacy 9.0 simply. Call our  Legacy Family Tree Customer Support  Number at +1-888-257-3335  or  Live Chat with our FTM experts.

How to upgrade Legacy Family Tree in simple & quick steps?

upgrade Legacy Family Tree

If you are willing to upgrade Legacy Family Tree, then you must go through this article instantly. Here, you will find the simple steps to upgrade the Legacy Family Tree. So, move ahead, and in case of any difficulties related to it, you need to immediately contact Legacy customer support for any queries related to Family Tree right away.

To upgrade Legacy Family Tree, follow the steps as follows:

  • Before upgrading to Legacy 9, you need to simply run file maintenance on the family file mentioned in the older version of Legacy.
  • After that, move ahead to file and then choose file maintenance.
  • Go to the check or repair option. Also, if you need to upgrade it to Legacy 9, then in such case, you need to instantly back up the family tree mentioned in the older version of Legacy.
  • You need also to follow the steps when the changes are good, and the file conversion to the new formation will have no error.
  • Also, you are suggested to have a technician for this so that you don’t lose any kind of research that you have been doing for a long time.


You cannot open a Legacy 9 file in any older version, which means there would be no backward compatibility. And so, in such case, you need to simply transfer it to the GEDCOM format file quickly.

Also, in an earlier version, you must set the user account control for never notifying. Also, in Windows 7, you don’t have to do any such thing.

Thus, after following the above steps, you can immediately upgrade the Legacy Family Tree. If you still need some help related to it, then in such case, you need to contact the Legacy Support Number +1-888-257-3335 for any related queries instantly. You Can Live Chat with our Legacy Family Tree Experts.

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How to instantly download and install Gramps Family Tree Program?

download and install Gramps Family Tree Program

You can easily download and install the Gramps Family Tree Program on your device. Basically, it runs on Linux, Apple MacOS, and Windows, so move ahead to this article, and in case of any issues while downloading or installing it, contact the experts of Gramps right away.

Download And Install the Gramps Family Tree Program

To download and install it, follow the steps described below:

On Apple MacOS:

  • You must first back up your respective family tree only if you are using an earlier version of Gramps. After that, you can easily go to your device, open the website and then follow the on-screen steps after tapping on the download link. After downloading it, you need to go to the install option for installing it on your respective device.

On Intel 5.15:

  • First, you need to go to the download option, and you need to double-click on the .dmg file to mount the respective disk. Next, you need to drag the Gramps application folder simply. Give a double tap there again to launch it. Or, just, you just need to click there and then hold down the disk icon located at the top of the window of the mounted disk. Also, you can easily drag to the respective application folders, and then you can easily create a new folder that will contain all the files, including README as well as NEWS.

For Linux:

  • First, you need to double-click on the downloaded .deb file quickly. Next, you need to run the respective command there- sudo dpkg -i gramps_5.1.5-1_all.deb. If you find any error, then you need to simply run sudoapt–get -f install to install the dependencies quickly.
  • Also, if you find any trouble related to GTK installation or missing language translation, then in such case, you need to run sudo apt install language-pack-gnome-en. And then, finally, you can easily install the proper language pack there.

Note: You can instantly extend the installed gramps with the help of third-party add-ons for more additional functions.

Thus, after following the above steps, you can download and install the Gramps Family Tree Program. If you still need some help, then you must contact the experts for quick guidelines as well as solutions related to the Gramps family tree program. If you Need Any Help, you can call us at our Gramps Help Number +1-888-257-3335, or you can Live Chat with our Experts.

How to instantly Install/Uninstall Legacy family tree software?

Install/Uninstall Legacy family tree

If you are facing some issuess while installing/uninstalling Legacy Family Tree Software then no need to get upset anymore. You need to just go through this article and then you can easily follow the steps for installing and uninstalling Legacy Family Tree Software on your device. Also, in case of any difficulties, you can reach the experts for any related issues.

Installing Or Uninstalling Legacy Family Tree

  • First of all, you need to download it on your device with the help of the link.
  • After that, you need to write down all the important information mentioned on the screen. Go to the next page and then ‘choose here’ to download option.
  • You need to then move to the file download option and then need to give click on the run option.
  • The update screen will be open on your device, just choose the next option there.
  • You need to write down the password there and then go to the next option.
  • Finally, you need to choose the finish button and now, you can easily use Legacy family tree software on your device.

But if you want to uninstall it then in such case, you need to just go to the Legacy Family Tree Software on your device. After that, go to the uninstall option mentioned there, and thus, you can easily uninstall it from your respective device.

Uninstall legacy family tree

If still, something is bothering you related to it then feel free to contact the professional right now. They will guide you with complete and instant help, so reach out to the experts now to get free from such issues in an instant time. You can also visit the official website and there, you can find many related blogs to Legacy Family Tree software, so follow them for quick help.

You can call us at our Legacy Family tree Support Number +1-888-257-3335 or you can live Chat with our Legacy Family Tree Experts and fix your issue.

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Syncing An Updated Tree Between Ancestry And Family Tree Maker

Syncing Merged Tree

Family Tree Maker allows you to merge two trees and give a different name

Here, you will learn about how to sync merged trees to ancestry. You will not be able to do this. I will explain to you in detail why you cannot sync with the ID that you have from Ancestry. Ancestry.com is the website where you need to create your account and purchase your subscription.

Are you an avid genealogist or simply curious about your family history? If so, you’re likely familiar with Family Tree Maker (FTM) and Ancestry.com, two powerful tools that can help you uncover your roots. If you’ve been working on your family tree in Family Tree Maker and want to share it with the vast Ancestry.com community, you’re in the right place. In this blog post, we’ll guide you through the process of syncing merged trees from Family Tree Maker to Ancestry, unlocking a world of collaboration and discovery.

Why Syncing Your Family Tree Matters

Syncing your family tree from Family Tree Maker to Ancestry has several advantages. It allows you to:

  1. Collaborate with Others: Ancestry.com has a thriving community of genealogists and history enthusiasts. By sharing your tree, you can connect with potential relatives and fellow researchers who may have valuable information about your ancestors.

  2. Access Ancestry’s Vast Database: Ancestry.com boasts an extensive collection of historical records, documents, and user-contributed family trees. By syncing your tree, you gain access to this treasure trove of information, making it easier to uncover new branches of your family tree.

  3. Preserve Your Research: Storing your family tree on Ancestry provides an extra layer of security for your research. In case anything happens to your local FTM database, your hard work remains safely stored in the cloud.

  4. Receive Hints and Matches: Ancestry’s hint system can help you discover new records and connections related to your ancestors. By syncing your tree, you’ll receive hints and matches that can lead to exciting new discoveries.

Now that we’ve established why syncing your Family Tree Maker tree to Ancestry is beneficial let’s walk through the steps to make it happen.

Step-by-Step Guide to Syncing Your Family Tree

Step 1: Prepare Your Tree in Family Tree Maker

Before you begin the syncing process, ensure your Family Tree Maker tree is in good shape. Check for inaccuracies, missing information, and duplicate entries. Cleaning up your tree beforehand will save you time and potential headaches down the road.

Step 2: Create an Ancestry Account

If you don’t already have one, sign up for an Ancestry.com account. You can choose between a free trial or a subscription plan, depending on your needs.

Step 3: Install and Link Family Tree Maker to Ancestry

  1. Open Family Tree Maker on your computer.
  2. In the top menu, select “Publish” and then “Sync Now.”
  3. Follow the prompts to log in to your Ancestry account or create one if you haven’t already.
  4. Once logged in, you’ll have the option to create a new online tree on Ancestry or sync with an existing one. Choose the latter to merge your Family Tree Maker tree with an existing Ancestry tree.

Step 4: Resolve Conflicts and Confirm the Merge

After syncing, Family Tree Maker will compare your tree to the one on Ancestry. It may identify potential conflicts or duplicate individuals. Review and resolve these issues to ensure an accurate merge.

Step 5: Enjoy the Benefits

Congratulations! Your Family Tree Maker tree is now synced with Ancestry. You can access it from anywhere with an internet connection and take advantage of Ancestry’s powerful search tools, hints, and DNA-matching features.

A Final Word of Caution

While syncing your tree is a fantastic way to expand your genealogical research, always be mindful of privacy concerns. Avoid including living individuals or sensitive information in your public Ancestry tree, and be respectful when contacting potential relatives. Genealogy is a collaborative journey, and it’s essential to maintain a respectful and ethical approach.

DNA Test

Suppose you get your DNA test done and upload this information to Ancestry. Then ancestry can give you hints on the ancestry website, and you can find matching DNA information. These hints may help you find a family that you know. Now, since two trees are being synced and two different DNA person’s information is being uploaded and synced by family tree makers on ancestry.com. Here, ancestry may create a bug in your system.

This is where ancestry.com creates a fake(different) ID than you have. For example, if you are id is xyz@msn.com. Ancestry creates another ID as @@xyz@msn.com. This means your tree will not be synced when you update your information on Family Tree Maker. There is one way you can upload your merged tree online, but if you want to update anything to the tree. You will have to log in to ancestry.com instead of updating anything on Family Tree Maker software.

Suppose you are not sure what to do about syncing your merged tree. Please chat with our family tree maker support Live Chat. We provide premium technician service for family tree maker software. We also fix ancestry issues with family tree makers, so call us.

In conclusion, syncing your merged tree from Family Tree Maker to Ancestry opens up a world of possibilities for your genealogical research. It’s a powerful way to connect with others who share your passion for family history, access valuable records, and preserve your research for future generations. So, if you haven’t already, give it a try and embark on an exciting journey to uncover your family’s unique story.

You can check our latest blog if you are interested in the weather sync report.

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Important Update for Legacy Family Tree 9 users

Update for Legacy Family Tree 9 users

Legacy Family Tree have recently sent out details of an essential update for Legacy Family Tree 9 users. This is a free update for the users. Many things have been fixing by Family Tree 9 with its new update, with incredibly minor mistakes. Here is a list of things that have been fixing. Kindly check it down. Also, the new update will be helpful for the next three years, so if you don’t update it, then Legacy will stop working until you update it to its latest version:

Important Update For Legacy Family Tree 9 Users


Things that have been fix
BackupThe backfile path will go back to its default after the updateLegacy will quickly reset the location back to the default if the backup location is a partition drive.The local backup location will not be remembered until you use the file as a backup
Chronology ViewAll the problems with the MRIN or RIN optionProblems while handling private birth datesThe timelines that have been set to limit events have been set to average life span in actual
DatesAll the incorrectly display calculate dates have been fixed.
EventsRandom runtime error 3021 and wrong date problem while cancellingWith events-shared events, one can easily add a lifespan to the person who has to share the respective dialogue boxTooltips and suggestions have been added to improve readability
Family viewProblem while setting the ancestor colorIssues with the spouse list, such as unlinking multiple marriages with the same personNo more highlights of a spouse on the opening screen. Also, now you can merge duplicates as well as you can filter the list via color
Web pagesMissing information about the person on the web page
User interfaceMenu items translated issues
toolbarsRemoval of map family from the view toolbar
ReportsMissing the reports while using the printer set-up buttonThe last view will not be display. Only the previous oneIssues with the event sentences with marriage events
Media GalleryChanges without warning while closing the media galleryReformat the date for matching the optionsIssues while adding the media
Help fileIssues with the spellingRemoval of map references from the help file

Contact us- legacy Family Tree Experts

Similarly, there are many such issues that have been resolve with its new updates. To know more about it, you can contact the Legacy Family Tree professional for help. They are available 24/7 hours, so you can contact them anytime you want, depending on your queries related to Legacy Family Tree. If you are facing any issues with your legacy family tree genealogy software, then you can contact us with our legacy family tree experts. You can call us at our toll-free number, +1-888-257-3335, or you can chat with our technician.

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Syncing problem with FTM 14.1

Syncing problem with FTM 14.1

Syncing Problem With FTM 14.1

If you are experiencing syncing issues with Family Tree Maker 14.1, try updating the software, verifying your account information and internet connection, syncing a smaller portion of your tree, or consider upgrading to a newer version of Family Tree Maker 2019.

  • Did you change your ancestry account ID?

Please check if you have the same email address or user ID for ancestry or if you have changed. If you have changed and If you are using a different email address, then you may need to speak to Ancestry and request them to update your email address.

  • Have you changed your ancestry account password?

If you have changed your password, you will need to enter the correct password so you will be able to log in to your account in FTM. You may need to reset the password and log in using a new password. You will need to update your user ID and password in FTM software, not on your computer browser.

  • Are you using expired/active antivirus program?

Sometimes your firewall could also stop communication between your FTM software and the internet so please check that. If you find any expired antivirus program, you should remove that. If you have an active antivirus and firewall program, you will need to disable the antivirus or allow the FTM program in your firewall so your software can communicate with the internet.

  • Check for updates, sometimes your software needs to be updated as well.

Fix Sync Problem With FTM 14.1

Family Tree Maker 14.1 is a relatively old version of the software, and it may have compatibility issues with newer operating systems or online services. If you are experiencing syncing problems with this version, here are some steps you can try:

  1. Make sure you have the latest updates installed for FTM 14.1. You can check for updates by selecting Help > Check for Updates from the menu.

  2. Verify that you have an active internet connection, and that there are no firewalls or security software blocking the connection.

  3. If you are using the software to sync with an online service, such as Ancestry.com, verify that your account information is correct and that you have permission to access the data.

  4. Try syncing with a smaller portion of your tree. If you have a large tree with many media files, it may be causing syncing issues. Try syncing a smaller portion of your tree to isolate the problem.

  5. Consider upgrading to a newer version of Family Tree Maker 2019. The newer versions have improved syncing capabilities and may resolve any compatibility issues.

If none of these steps resolves the syncing problem, you may need to contact the Family Tree Maker Software developer for further assistance.

MacKiev sends you updates occasionally, so you need to make sure to check the updates and update the Family Tree Maker software. You should also think of upgrading your software from Family Tree Maker 14.1 to Family Tree Maker 2019. If you are using outdated software, it may not function properly and may give you a lot of trouble. Please call Family tree Maker support Number +1-888-257-3335 if you need any help. Please read our other blog How to Update 23.2 for FTM 2017?

Family Tree Maker Live Chat

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Fix Broken Media Links in RootsMagic 8

Broken Media Links in RootsMagic 8

If you want to resolve broken media links in RootsMagic 8, then you are at the right platform. Here, you will find the simple steps to resolve broken media links in RootsMagic 8. So, move ahead, and in case of any difficulties related to it, then, without giving it any other thought, contact the experts right away on the support number.

To resolve broken media links related issues in RootsMagic 8, follow the steps as follows;

  • You have to, first of all, open it on your device and then go to the media menu.
  • You can easily find it on the left side of the screen and then go to the ellipsis button. For that, go to the top of the respective screen.
  • Next, go to fix broken media links, and then you will find two options- all drives and folders & a selected driver or folder.
  • Depending on your needs, choose it and then go to the search for missing files button.
  • Finally, you will easily find the location specified for the respective media images there.

Thus, after following the above steps, you can instantly fix issues related to broken media links in RootsMagic 8.

Need some help?

If still, you need some help related to it, then without giving it any other thought, feel free to reach the professional right away. The professionals of RootsMagic are always there to guide you, so reach them instantly on the Family Tree Support number for quick and 100% satisfactory solutions. Also, if you want, you can immediately visit the official website, and then there, you will find many helpful content related to it; just follow them step by step. Follow them depending on your needs to get free from such related queries in just no time!

If you need any help, you can call our family tree support number +1-888-257-3335, or you can Live chat with our Technician.

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Call Now:- +1-888-257-3335

Release Date of Family Tree Maker 2019

Release Date of Family tree maker 2019

Are you a Family Tree Maker software user, then you must be wondering and wanting to know about the Release Date of the Family Tree Maker 2019 software upgrade. Family Tree Maker 2019 was released on September 29, 2019, by Software MacKiev. This version of the software includes new features such as improved performance, new charts and reports, and enhanced FamilySearch integration. It is available for both Windows and Mac operating systems.

Here are a few things that you should know about the Release Date of Family Tree Maker 2019:

Do you use Family Tree Maker 2017?

Only user who has purchased Family Tree Maker 2017 are eligible to upgrade to Family Tree Maker 2019. if you have, then you are eligible for Family Tree Maker 2019 upgrade. Have you not purchased Family Tree Maker 2017? Please go ahead and purchase it first.

Upgrade Family Tree Maker  2017 to Family Tree Maker 2019

Right now, you have a chance to upgrade it, so you should. As per our experience, after some time, MacKiev stopped updating their older version of the software. This is what happened in the FTM14 case. They stopped FTM14 to connect to ancestry, and a lot of customer was affected by it. You are also getting a reasonable discounted price to upgrade, so you should upgrade it. You can still be able to use FTM17 if you do not wish to upgrade it.

If you have not pre-book your software license, then you should go ahead and pre-book it. You will get a 40% discount now. (This offer is over)

Is TreeVault Services good?

Since it is free with Family Tree Maker 2019. You should go ahead and get it. Later, if you think you do not need TreeVault Cloud Service, then you should not renew it. If you are using ancestry, then I do not think you will need it, but as I said later, you can decide that.

What does TreeVault service do?

TreeVault keeps a backup of your family tree data. If you lose your family tree data. You can quickly restore all your files using the TreeVault service.

When will it be available?

As per MacKiev, it will be available for users to download at the end of this summer (End of July or End of August). Please chat with our Family tree maker Experts.

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What Is Genetic Genealogy | How Does It Works?

Genetic Genealogy

In this blog, we are going to learn about genetic genealogy. Please read till the end of the blog so that you can understand. Let’s start.

What is Genetic Genealogy?

Genetic genealogy is a fascinating field that combines traditional family tree research with the latest advances in DNA science. It’s like a detective story, where you use clues hidden in your genes to trace your ancestors’ journeys and connect with relatives you never knew you had.

Here’s how it works:

1. Understanding DNA

First, we need to understand what DNA is. DNA is a complex molecule found in every cell of our body. It carries instructions, like a recipe book, for who we are and how our bodies work. You inherit half of your DNA from your mom and half from your dad, and this unique combination makes you, well, you!

2. Taking a DNA Test

If you’re curious about your family history, you might decide to take a DNA test. These tests are provided by companies that have developed special kits. You can use these kits at home to collect a small sample, usually saliva, which contains your DNA.

 3. Analyzing the Sample

Once you send your sample back to the company, scientists use special machines to read your DNA. They look at specific parts of your DNA called markers, which can tell much about your ancestry.

4. Connecting with Your Ancestors

Here’s where it gets interesting. Scientists can figure out where your ancestors might have come from by studying these markers. Imagine your DNA as a road map passed down through generations. Each generation adds new details to the map, but some old landmarks stay the same. These landmarks can be traced back hundreds or even thousands of years.

5. Finding Relatives

Genetic genealogy doesn’t just connect you to the distant past; it can also link you to living relatives. By comparing your DNA to an extensive database of other people’s DNA, these services can find people who share DNA with you. These people might be cousins, siblings, or more distant relatives, and they are discovered through shared DNA markers.

6. Building Your Family Tree

You can start building a complete picture of your family tree using these DNA connections and traditional research like birth records and old letters. It’s like putting together a jigsaw puzzle where every piece adds more clarity to the big picture of your family’s history.

7. Keep privacy in Consideration

Genetic genealogy is exciting, but it also raises some questions. What if you discover unexpected or sensitive information about your family? What happens to your DNA data, and who has access to it? These are essential things to think about before diving into genetic genealogy.


Genetic genealogy is a growing field that provides an intriguing way to explore your family’s history. By combining the power of DNA analysis with traditional genealogy, you can discover where your ancestors came from, connect with living relatives, and uncover your family’s unique story. It’s a journey of self-discovery that brings the past to life profoundly personally.

However, it’s also a field that requires careful consideration of privacy and ethics. If you explore your genetic roots, research the company you’re working with and understand the implications of what you might find.

Ultimately, genetic genealogy offers a powerful tool for understanding ourselves and connecting with our past. It’s a journey that can be exciting and enlightening, but like any journey, it requires preparation, caution, and a sense of adventure.

If you Need Any help you can call our FTM Support Number +1-888-257-3335 Or you can Live Chat with our FTM Experts.

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How To Add Pictures In Legacy Family Tree?

Add Pictures In Legacy Family Tree

Add Pictures In Legacy Family Tree: Family history and tracing lineages have always been significant for humankind since they help us understand the formation and progress of various families and their lineage. In this manner, genealogists employ oral interviews, as well as historical sources, to provide a complete analysis of genetics and other facts pertaining to various families, allowing us to demonstrate the kinship and pedigrees of its members in detail.

It is impossible to keep a manual record of all such facts, so a legacy family tree has been devised to overcome such issues and make the procedure more resilient. Legacy Family Tree is a genealogical program for Windows that has been intended to assist family tree. In organizing data so that tracking can be done within accuracy criteria and the same may be printed. There are no restrictions because the edition is offered as freeware; nevertheless, in order to get the software, you must first register on the company’s website.

How To Add Media In Legacy:

The below steps are a detailed guide which will help you to add media in Legacy:

Step1:The first thing to do is go to the media area. To access the gallery, click the media gallery button. You can either select it from the Family view or from the individual’s Information panel.

Step 2: Once you are inside the gallery to add an image, select Add Media and then choose the image you would like to add from the drop-down menu so that the image can load.

Step 3: When you add an image, it is save to the document in the media folder by default. It should also be note that the load picture window in Legacy is a typical Windows screen.

Step 4: After completing the preceding procedures, select the image to be upload and click open. The image will appear in the Display photo screen, where you may add a caption, date, and descriptive details.

Note: Photos attached to Legacy won’t appear unless the CD or flash drive is insert. Copy your picture from the drive to Legacy Family Tree Media on your hard drive. Using this method, Legacy might be able to access the Media.

Tips To Follow While Upload Media:

  • Always design your image and document such that they can identify the people they belong to and the subject matter they are about.
  • You may organize the media section in numerous helpful ways by using the window column headings name, type, size, and date changed.
  • You must first select the View More option in the upper right corner of the screen to display the files as thumbnails. You may also choose an icon choice.

The methods outlined above will allow you to add photographs to Legacy; if you have any questions while doing so, return to the steps. Visit the review of legacy family tree 9.0 before using the software, as it will give you an idea of the capabilities of the legacy family tree.


Thus, you can easily Add pictures to the legacy Family Tree. For Further Assistance, you can call us at Family Tree Maker Support Number +1-888-257-3335. You can connect via Live chat with experts via Legacy Family Tree support.

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Connectivity Issues in family tree maker 2017 Mac Version

Connectivity Issues in family tree maker

In this blog, we will talk about Connectivity Issues in Family Tree Maker 2017. Please read the blog for some well-known issues that could stop your Family Tree maker 2017 from connecting to the internet. You will also learn steps to fix this issue. Please follow the steps as described below.

  • Make sure you have not selected an option called “Go Offline”.

    Family Tree Maker Offline

  • Check the date and time of your computer.
  • Firewall status (Your firewall should allow Family Tree Maker connection to the internet so it can have connectivity).
  • Update your operating system so you will not be using an outdated system.

How do you set Family Tree Maker 2017 to go online?

  • Click on Family Tree Maker 2017 to open family Tree maker software.
  • Now click on the file tab to see a few options. Please see if it says, “Go Offline”.
  • Go offline means your software is online. If it says Go Online, that means your software was offline. You can click on Go Online, and your software will be online.
  • Going offline to online will fix your issue, so be sure your family tree is online.

Upgrading the operating system to fix Connectivity Issues in Family Tree Maker 2017

Click on the Apple logo to open the menu. You will find the Apple logo on the very top left corner of your computer screen. Once you click on it, you will see an option to click on software update. Please make sure to log in to your app store. If you are not logged in to the app store, you will not get the option to update your operating system.

Way to check firewall status

Once you click on the Apple logo, you will get options. Click on system preferences. You will see security and privacy. Please click and see if there are any changes made to your firewall. You may need an expert to help you with firewall settings.

Did you upgrade your Family Tree Maker 2017?

You need to check for the upgrade of your Family Tree Maker 2017. If you have not upgraded, you should go to the upgrade centre and upgrade your software. Upgrading your software will fix your Connectivity Issues in the family tree, so please follow the steps.

If none of the steps fixes your issue, please chat or call our Family Tree Maker 2017 Experts. One of our technicians will guide you and fix your problem.

Legacy Family Tree Genealogy Software

legacy Family tree

Legacy Family Tree is considered one of the best genealogy software for Windows. It helps track, organize, relationship calculate, print, and share the family’s history. One can use the standard edition for free without having any restrictions by simply creating an account. But if you want to use the additional features, you must buy a subscription for the deluxe editions.

Legacy Family Tree Version

  1. The standard edition is free, and Legacy does not charge for it. However, the free version does not include the premium feature.
  2. The Deluxe edition is a paid version. The legacy deluxe edition costs USD 79.95 (Current Price). As for Legacy, they have included 108 advanced features, which are not available in the standard edition.

Let me describe the version of Legacy.

Legacy version 1.0 was launched in June 1997, but as per Wikipedia, Ken McGinnis and Dave Berdan started developing in 1995. The upgraded version 2.0 was released in October 1997. After that, there were more upgraded versions launched by Legacy Tree. Legacy 9.0 is the last version.

Download Legacy On Your Device?

If you want to download The Legacy program on your device, then you must go through the steps mentioned below:

  • You must first go to the website.
  • After that, you must write down the details in the given field.
  • After that, choose the next step and go here to the download option.
  • After doing so, you need to choose a run option. Then, the download process will start on your device; it will take some time to download on your device. So, wait till the Legacy Genealogy Program gets downloaded on your device.

Install Legacy Software on Your Device?

To install it on your device, you must first download it. You can easily download it by following the steps mentioned above (in the download section). If the download has been completed, then after doing so, you need to follow the steps as follows:

  • After completing the Legacy Software on your device, you will receive a message.
  • Afterwards, go to the run option, and then the update screen will open on your device.
  • It would help if you chose Next, and then it will ask you to enter the password.
  • Write the password in the given field and click the following button.
  • After completing the update process, you must choose the finish button. Now, you can use the Legacy program on your device.

Versions & Features Of Legacy Program

It is available in two editions: standard and deluxe. You can use the standard version for free, but you need to buy a subscription to the deluxe version. The latest version of Legacy is Legacy 9.0 Deluxe software. Legacy has many features to offer to its users, such as:

  • Legacy Home
  • Family/pedigree view
  • Descendant view
  • Chronology view
  • Index view
  • Marriage list
  • Searching
  • Research Guidance
  • Calendar
  • Pictures and sound
  • To-do list

To know the features in detail, you can contact the support team immediately. They will inform you about everything and explain why using Legacy Genealogy software benefits you.

Software Reviews

People find it very beneficial while using Legacy 9; it is helping them integrate with online databases and genealogy services in no time. Although it still doesn’t have the best charts, other features make it the best. The best thing about using it is that it is simple, and GEDCOM accuracy is also perfect. While it has no undo or redo tool, this is something that it is lacking from other family tree software. But overall, people are finding it easy and convenient to use.

How To Contact Legacy Customer Support?

If you have any queries related to Legacy software, then without wasting any more time, Contact Legacy Customer Support now. You can reach them via phone or directly and talk to their live chat. But if you don’t want to connect in person to person, then an email will be the best choice. So, inform them about your queries so they can assist you with quick guidelines.


Question: – Is Legacy software Compatible with Ancestry.com?

Answer: – No, currently, it is not syncing with Ancestry.com, but in the future, it can be compatible with Ancestry.com.

Question: – Does Legacy Work with Mac?

Answer: – It does, but only on the newer Macs with Windows installed under Bootcamp, parallel, and Fusion.

Question: – When will Legacy genealogy software then be released?

Answer: – The date has not been confirmed yet, but Legacy plans to release Family Tree 10 soon.

Question: – Which is better- Legacy Tree or MyHeritage?

Answer: – It depends on your requirements. For example, if you want more chart-building options, then Legacy would be better.

Question: – How do I Choose between Legacy Standard Vs. Deluxe?

Answer: – If you want Legacy for everyday use, then the Standard edition will be best, but if you require the Deluxe feature, you must go for Deluxe editions.

If you need help, contact our Family Tree Experts; call us at our toll-free number +1-888-257-3335 or live chat with our experts.

Related Articles:-

Instant Guidelines To Back Up Your MyHeritage Family Tree

Backing Up MyHeritage Family Tree

If you want to Backing Up Your MyHeritage Family Tree, then you are at the right content. Here, you will find the proper steps to back up it, so move ahead and follow the steps correctly. Generally, there are three ways to back up the respective family tree;

Backing Up Your MyHeritage Family Tree

Backup service

MyHeritage offers a paid backup service that helps in creating the downloadable backup file every month, as well as emails you the link. Also, the service will be separate from the respective subscription, and it is also available to MyHeritage users. To activate the service, you need to move ahead to the Family Tree tab mentioned in the navigation bar. There, you need to go ahead to more, and then you need to choose back up and then follow the on-screen steps properly.

Also, this is the best way to back up because it helps in preserving the information that you have written. It also includes all the photos and also, and this can be done on an automatic monthly basis. So, for that, you don’t need to remember anything; you need to simply move ahead to the download link that has been emailed to you and then quickly save it to your device.

Export a GEDCOM

You can also back up the family tree as a GEDCOM. Basically, it is a text file that helps in containing the genealogical information, and it helps in recreating the family tree on MyHeritage as well as other genealogy platforms. Also, the thing is that it doesn’t preserve any photographs, but while exporting the GEDCOM, it will preserve links to the photographs properly.

To export it, you need to simply move ahead to the Family Tree tab mentioned in the navigation bar. You need to choose to manage trees, and then you need to go ahead and export to GEDCOM, mentioned in the action column.

Also, if you need to export photos as well as family photo albums, then in such cases, you need to go ahead and begin the export.

Print a hard copy

This is the oldest way, and for that, you need to simply produce the family tree chart that helps in displaying the names, connections, photos, birth and death dates. Also, the other way is to print a family book that helps in containing the information that has been stored on the respective family tree.

Thus, after following the above steps, you can easily download a GEDCOM file of the family tree via the family site.

Need some help?

If you need some help related to MyHeritage Family Tree, then you must contact the experts right now. The experts are always there to guide you with the best solutions related to family trees or backing up related issues. The professional will assist you with satisfactory solutions, so reach them instantly to back up it! You can call us at our FTM Support Number at +1-888-257-3335, or you can Live Chat with our Experts.

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How Can I Print My Tree From Family Tree Maker?

Print Family Tree Maker

Have you been looking for some solution to learn how to Print Family Tree Maker on a single page online, and you tried to attempt doing it yourself but could not do so? First of all, you need to log in to your site. Then, click on the option “Tree Tab”. There, you have to select the ‘more’ icon. Now, after that, you have to choose the option for ‘print charts and books’. After doing so, you need to visit the next page. There, you can make a new chart. To make a chart, you would have to first go to the ‘All in one’ chart type. There, just include all the individuals in the chart for your tree.

More Steps For Print Family Tree Maker

Now, after making the chart, you have to go for a single-page option for printing purposes. But make sure to print according to your requirements. What I mean is, that if your tree is large, then select multiple pages. Next, you have to choose the individual to whom you want the chart to be centred around. You can also edit the font, colour, and quantity of facts by using ‘facts of individuals and ‘chart style’.
For more preferences, you can go for ‘advanced customized options’, which you can easily find at the upper right side of the page.
Finally, you have to select the ‘show all generations’ options in your chart.

Click the ‘generate chart’ icon, and you are done with the process.

Last steps

  • After creating the chart, an email will come with a link to you by using it; you can download the PDF file, and then you can print it.
  • You can also go to the ‘My charts’ page, which you can find under the ‘charts and books’ sections.
  • If you want your chart to print professionally by using our service, then just go to the ‘order poster’ link and to save it, go to ‘view pdf’.

Since you read the blog (Print My Entire Family tree), you will be able to start printing your tree. But if you come across any issues, then you must Chat with us right away at Family Tree Maker Support  Live Chat, and you will get the guidance of the experts here.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

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How to instantly upload your DNA data to MyHeritage?

upload your DNA data to MyHeritage

If you are willing to upload your DNA data to MyHeritage, then must go through this content. Here, you will find the simple steps to upload your data to MyHeritage. So, in case of any issues related to DNA data, contact the technician right away.

Upload Your DNA Data To MyHeritage

But before moving to the steps, let us see who you should upload;

  • The huge global user has a base of more than 4.6 million people.
  • It is one of the best services worldwide for European DNA matches.
  • Helps in advancing as well as innovative DNA tools such as chromosome browsers, auto clusters, the theory of Family relativity, and many more.
  • The DNA data that has been uploaded to MyHeritage has been completely private as well as secure. Only you can easily able to check the DNA data that has been uploaded.
  • MyHeritage will never sell data to insurance companies, and also, there is a strict policy that helps prohibit the use of DNA services.

Also, you can easily access the following features for free, and some of them are;

  • Ethnicity Estimate
  • Chromosome Browser
  • Viewing family trees as well as pedigree charts of your DNA Matches
  • Shared DNA Matches
  • Shared ethnicities
  • Shared ancestral places
  • Auto Clusters
  • Theory of Family Relativity™

To upload your DNA data to MyHeritage, follow the steps as follows;

  • You need to go ahead to MyHeritage, and then you need to move ahead to start now.
  • Next, you need to write down the information well and then agree to the terms and conditions,
  • Now, you need to move ahead to the go option, and then, finally, you need to follow the on-screen steps instantly.

Thus, after following the above steps, you can instantly upload your DNA data to MyHeritage. In case of any issues related to it, then without giving it any other thought, reach the well-trained experts of MyHeritage right now!

You can Call us at our Family Tree Support Number at +1-888-257-3335, or you can Live chat with our Experts.
Read More:-

What’s Not Synced with FamilySync in FTM 2017 and FTM 2019

FamilySync in FTM 2017 and 2019

Well, to know the features that are not synced with FamilySync in FTM 2017 and 2019 versions, you should first know that usually most of the content in trees, which includes all the core data as well is sync seamlessly between FTM 2017 and 2019 and Ancestry. Such as people’s names, facts, sources, citations, relationships, repositories and most types of media are all sync.

FamilySync in FTM 2017 and 2019

However, due to Ancestry and FTM trees being totally in different formats, there are some kinds of information that are unique to either Family Tree Maker or Ancestry and, therefore, simply cannot be transferred between the two.

Thus, this is the reason why it is important not to regard your Ancestry tree as a complete backup of your FTM tree. Moreover, uploading and then downloading a tree is just not the best way for transferring a tree to other computers. So, to keep unique Family Tree Maker data safe or to transfer it to use on another computer, it is recommended that you make regular manual backups of your tree. If you would like complete instructions on how to back up your tree files, then you can choose to click here.

What types of Family Tree data do not sync up to Ancestry?

Private Data 

  • Private facts, notes, and media
  • Elements linked to private data


  • Source citations not linked to a fact
  • Source citation ratings
  • Source Media
  • Links to different individuals within a single citation

Source Data from Templates

  • Source information entered in template fields that are not available on Ancestry


  • Media captions
  • Media Categories
  • Audio media items
  • Video media items
  • Web page archives


  • Research notes
  • Fact notes
  • Media notes
  • Relationship notes
  • Reference notes


  • Short place names
  • GPS location coordinates


  • Shared facts of detached spouses
  • Ancestral File Numbers, Person IDs, and Relationship IDs


  • A story create on Ancestry will download in FTM as a .html file, which can be viewed in a Web browser. To be able to edit the text, you would need to do it in a word processing program.


Saved Charts, Reports, and Books

Person Web Links

Color Coding

Know about the Ancestry data that does not sync down to FTM

  • Comments
  • Military Pages
  • DNA Results
  • Photo Tags
  • Web Links

Media Types and Description Data

  • Location
  • Original Uploader
  • Transcription of the test in documents when the Document/Certificate type has been selected.

Some other changes with family Sync

There are some changes as well with family sync that you should keep in mind while syncing

  • Paragraphs – the breaks disappear in Citation Detail text for Source Citation Information.
  • Home Person – this is not changing on Ancestry.com, so syncing with FTM is the only fact that was changed.
  • Media Linked to a Relationship – this becomes a link to both individuals instead of the relationship when media has been linked.
  • Resolving Conflicts – this dialogue does not show a conflict if the ‘preferred’ choice for any item, such as facts, parents, spouse, etc., has been changing both in FTM and Ancestry.

Furthermore, the ‘Resolve Conflict’s dialogue does not show a conflict if the information has been added both in FTM and Ancestry for the following reasons;

  • Repositories
  • New Person
  • Pictures for the same person

Now, in case a fact, source citation, or media item is unlink or delete on Ancestry or in FTM and then it is edit on another link computer. It would disappear there after the next sync (Exceptions – for Source Repository and Source Title).

Then, if an alternate fact about a person has been deleted from the FTM tree and the corresponding preferred fact is then deleted from Ancestry ( after it is changed to an alternate fact), then the person’s name is change to (no name) after the sync is done.

IMPORTANT: You should keep in mind that a conflict in a parent-child relationship cannot be resolve by choosing the ‘Overwrite conflicts with Family Tree Maker data’ option.  
  • Facts – usually, most fact dates, names, places, and descriptions (including custom and alternate facts) are all label the same in FTM and trees on Ancestry. However, some of the facts might be label differently, such as the fact labelled as ‘Physical Description in FTM is simply label as ‘Description’ in trees on Ancestry.

Person, Fact, Citation and Relationship Media

  • The caption in media for an item is FTM is the same as the picture name field on Ancestry.
  • The media items that are attach to relationship in FTM are upload to Ancestry as personal media are attached to each individual in the relationship.
  • Records that you have found on Ancestry and merge into FTM will not be re-upload to Ancestry.
  • The documents in FTM will be upload to an Ancestry tree only if they are in these formats: .pdf, .docx, .txt, and .rtf.
  • The photos that are upload to Ancestry Member Tree cannot exceed more than 15 MB. Therefore any photo in your desktop tree that exceeds this size limit will be resize when it is copied to Ancestry – you need not worry as your original file will not be affected at all.
NOTE: Keep in mind that the image size needs to be in one of these formats – .bmp, .jpeg, .png, .tif.
IMPORTANT: You must remember that the PDF files uploaded to or downloaded from Ancestry Member Trees cannot exceed 20MB.

Sources, Citations, and Repositories – Family Tree Maker and Ancestry handle their source citations in different ways. Hence, FTM allows a single citation to be linked to the facts from multiple people, whereas the online tree system limits a single citation to a single person. Moreover, when a tree is uploaded from FTM to Ancestry, the resulting tree on Ancestry replicates the citations that are shared with multiple people in FTM. In this way, each person has their own citation on Ancestry. Now, if an Ancestry tree has been downloaded as a new tree in FTM, then that citation replication will be in the resulting FTM tree also.

Smart Stories – Now you should know that the Smart Stories created in FTM become .rtf text files in Ancestry. Furthermore, the story cannot be view within your Ancestry tree, but the document can be download. If you are interest in reading more about syncing Smart Stories between FTM and Ancestry, then you can click here

You must have finished reading through the above lines by now; therefore we hope that we have provided you with helpful information that helped in answering all your queries. And now you know everything you ought to know about the features that are not sync with FamilySync in FTM 2017 and 2019. Nevertheless, if you need any further assistance, then you can directly reach out to the experts right here. The techs are available 24/7, and they will make sure that you have all your concerns sorted out in no time.


We just hope that the information helps you Get ready for FamilySync in FTM 2017 and 2019. If you face any issues or have some other queries, then feel free to contact Family Tree Maker Support Live Chat. The techs will be there right at your service within the shortest time possible.

You can Contact our Family Tree Maker Support Number to get your issue resolve. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

How To Restore A Tree In Family Tree Builder?

Restore A Tree In MyHeritage

Are you trying to restore a tree in MyHeritage Family Tree Builder and are unable to do so? Then, you must be looking forward to the best guidance and solutions. If so, then you should know that you have finally found what you exactly need. In this blog, you will find the most accurate steps that will help you restore your tree in Family Tree Builder.

You have two ways to restore your family tree in Family Tree Builder; you can restore your tree using your computer or from the family website itself.

Follow The Instructions Carefully To Restore A Tree In the MyHeritage Tree Builder Program:

First of all, you need to know that Family Tree Builder creates a backup of your project automatically whenever it detects a need to do so. Whenever you make a significant change from a previously saved project version or before you perform a restore operation, Family Tree Builder creates a backup right away.

If you want, you could also save a backup copy manually. If you need more information, you can look up ‘How to backup my Family Tree Builder.

Furthermore, the backup is created by default in the ‘Backup’ folder of your project’s directory on your computer.

Now, to be able to restore a backup from there or from another place on your computer, if you manually saved a backup copy, then you should follow the steps below:

  1. You need to begin by opening Family Tree Builder software.
  2. And then, in the top menu bar, you need to click on the ‘File’ option and select the ‘Restore project’ button.
  3. Next, you will need to select to restore the project from a file on the disk.
  4. And now, you must choose the backup according to the date.

Suppose you want to restore the project that you saved manually outside the project’s folder. In that case, you should click on the ‘…’ icon right under the option that says, ‘Alternatively, you can also restore your project from a file that you save outside the project’s folder’. Now, you just need to browse for the file on your computer.

  1. However, if you only want to restore the tree that you are working on currently, then you should not change the name.
  2. If you have chosen to restore the file from the existing project, then you will see the following on your screen;

Click on ‘Next’


Now you should be all done with the above steps and also should be able to manage the same easily by yourself at any time. Nevertheless, if you face any problem or you have other related concerns, then you can always contact the Family Tree Support Number at +1-888-257-3335, Or you can Live Chat with our Experts.

Resetting Program Settings to Default in FTM 2017 for Mac

Reset FTM 2017 to default Mac

In this blog, we are going to explain how you will be able to Reset FTM 2017 to default Mac. Please know this blog is only for Mac (apple computers). For Windows computers, please read our other blog. Sometimes, if your program does not work correctly, then you can restore it to default. Please know resetting to default will not cause any data loss.

Resetting your Family Tree Maker for Mac settings

If you are looking forward to learning how to Reset FTM 2017 to default Mac settings as it did not launch correctly, then it might be that you would need to reset the application settings. Well, you need to know that if you reset the application settings in FTM, then it will return all the customized settings to their original, means default values. Therefore, you would need to register again for which you just need to choose ‘Family Tree Maker 2017>Register Family Tree Maker’. After that, you will need to define your preferences once more and to do so, you should choose ‘Family Tree Maker 2017>Preferences’ and then re-import your family tree files.

The following are the steps to Reset FTM 2017 to default Mac; you just have to follow along carefully to get the desired results:

  • You will need to begin by clicking anywhere on your desktop and then click on the ‘Go’ menu that is right at the top of the screen.

  • Next, you would need to hold down the ‘Option’ key – you should now see the ‘Library’ item appearing in the list of folders right in the ‘Go’ menu; you just need to click on it.
  • And now, in the ‘Library’ folder that opens on your screen right in the ‘Finder’ section, you just need to go to the ‘Preferences’ folder and locate the com. mackiev.FamilyTreeMaker2017.plist file, drag it to the ‘Trash’ and then just empty the ‘Trash’.

Download the Family Tree Maker 2019 Program

  • After doing so, you will need to restart your Mac and then launch the Family Tree Maker.

NOTE: You need not worry, as the data contained in your family tree files will not be affected at all. Nevertheless, when the settings are restore to defaults, no family trees will be shown in your list of trees on the ‘Plan workspace’. However, there is nothing to be worried about – the family trees were not delete from your computer; you can get them back by re-opening your tree files in the application.

When you have finished resetting the program settings to default, you just need to go to the ‘File’ menu and click on the ‘Open’ button. After this, you just have to select the tree file that you are searching for. You must remember that you would need to do this step for each tree that you want to show in the list of trees.

By now, you should all done reading the above-given information and steps; we hope that this blog is helpful to you, and now you can easily reset the program settings to default in FTM 2017 for Mac. However, if any time you feel that you still require assistance regarding the same, then you can always get in touch with Family Tree Maker customer support. The team of dedicated technicians will indeed be available right away to guide you through the needful. If you need premium technician service, then please chat with our Family Tree Maker support Experts to get help.

Family Tree Maker Support Number:- +1-888-257-3335

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Family Tree Maker Support Number

Family Tree Maker Support Number

Family Tree Maker Support Number is a new service for Family Tree maker users. A user can call toll-free and get help 24×7 related to software. A customer can call for software-related questions. They can ask for genealogy help. We have a team of Family Tree Maker Software Experts who can answer all your questions so call our Support Number  +1-888-257-3335 to get help.

Why Do I Need To Call the Family Tree Maker Support Number?

If you are not able to resolve your problem by yourself then you will need an expert to help you fix your problem. You can get free Family Tree Maker Live Chat Support from MacKiev. If you are not able to follow the instructions and you are not able to fix your problem. This is where you will need a technician on call so they can help you.

How Am I Going To Get Help?

Our FTM Support is available 24×7. All you need to do is call our Family Tree Maker Support Toll-Free Number +1-888-299-3207. A technician will start helping you.

We use remote tool software so you will just need to follow our technician’s instructions, and they will fix everything for you.

How Can I Trust Someone In My Computer?

  • We use a secure tool (Log Me In Rescue) to access the computer.
  • We do not open any personal folders or files.
  • We are limited to our work so you will not have to be worried about your privacy.

Disclaimer: Our Family Tree Maker Support +1-888-257-3335 is for only Family Tree Maker software users. Who has technical issues, So, if you have technical problems Call Our FTM Support Team for instant help.

We are not MacKiev. Our Company name is Tane Innovative Concepts LLC. We provide technician service for various software, and we are a third-party service provider. The company is in Texas, United States.

Also, read our latest blog – Print My Entire Family tree on a single-page

You can contact us to get your issue resolved. We provide phone support 24×7. Family Tree Maker Support Number +1-888-257-3335. So, you can call for help.

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FTM2017 Add 100’s Of Facts: – User Question & Answer

FTM2017 Add 100’s Of Facts

In this blog, learn FTM2017 Add 100’s Of Facts. FTM 2017 and FTM 2019 have started a new fact section, which usually goes into the regular fact. I don’t know how to use these categories, and if this is an issue, then how to fix this issue correctly?

Well, when I heard this question, I researched this. So I am going to put my views along with some interesting facts along the way.

Well, if the family tree has added a fact category in the FTM 2017 software, then it is for a purpose. All you need to do is to learn about the facts category FTM 2017 has introduced in the software.

As we know, FTM 2017 offers you many different facts, so why put all the facts under one category? You can put similar facts in one category. This thing has been added to make the FTM 2017 software more user-friendly.

Fact Catagories:- FTM2017 Add 100’s Of Facts

The primary purpose of adding this category is to provide you with more elasticity in using the FTM 2017 software.

On the other hand, if you don’t want to save your FTM 2017 files in a different category. You can use only one category, or you can merge the category you want to merge.

The most significant advantage of the FTM 2017 merge option is that you can choose the files you want to merge or the files you don’t want to merge.

You can work according to your requirements in the family tree maker software.

This is all in this article. If you find this information useful, make sure to tell us, or you can directly contact us by just Sending a Message to our Family Tree maker Chat Support.

You should also read our blog – How to merge two facts in family tree maker software.

You can Contact our Family Tree Maker Support Number to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.