If you are using Family Tree Maker 2019 and experiencing problems with Ancestry synchronization, FamilySearch integration, or TreeVault services, installing the free Family Tree Maker 2019 Update 24.0.1 may help resolve these issues.
Software MacKiev released Update 24.0.1 to improve compatibility with genealogy services and fix several problems reported by Family Tree Maker users. Many users experienced orange sync status indicators, synchronization failures, and FamilySearch connectivity issues before installing this update.
In this guide, you will learn what Update 24.0.1 includes, how to install it, system requirements, troubleshooting tips, and answers to the most common questions.
Quick Answer
Family Tree Maker 2019 Update 24.0.1 is a free software update that fixes Ancestry sync issues, improves FamilySearch connectivity, enhances TreeVault functionality, and improves overall software stability. Users running Family Tree Maker 2019 version 24.0 (Build 230) can install the update and upgrade to Version 24.0.1 (Build 252).
What Is Family Tree Maker 2019 Update 24.0.1?
Family Tree Maker 2019 Update 24.0.1 is an official maintenance update designed to improve the performance and reliability of Family Tree Maker 2019.
The update focuses on:
- Fixing Ancestry synchronization problems
- Improving FamilySearch integration
- Resolving TreeVault Antenna Tree issues
- Enhancing software stability
- Improving data synchronization performance
- Reducing update-related errors
This update is recommended for all Family Tree Maker 2019 users.
What Problems Does Update 24.0.1 Fix?
1. Fixes Orange Sync Status with Ancestry
Many users reported that their tree displayed an orange sync status and failed to synchronize correctly with Ancestry.
The 24.0.1 update addresses these synchronization issues and improves communication between Family Tree Maker and Ancestry.
2. Improves FamilySearch Functionality
The update enhances FamilySearch compatibility and helps users access FamilySearch features more reliably.
3. Resolves TreeVault Issues
Users experiencing problems with TreeVault Antenna Trees may benefit from installing this update.
4. General Performance Improvements
The update also includes stability improvements that help Family Tree Maker run more efficiently.
Before Installing Update 24.0.1
Before installing the update, it is highly recommended that you create a backup of your family tree.
Compact Your Tree
- Open Family Tree Maker 2019.
- Click Tools.
- Select Compact File.
- Complete the compacting process.
Create a Backup
- Click File.
- Select Backup.
- Include Media Files.
- Include Restore Sync Data.
- Save the backup to a secure location.
Creating a backup protects your genealogy data if anything unexpected occurs during the update process.
How to Download Family Tree Maker 2019 Update 24.0.1
To install Update 24.0.1, you must already have Family Tree Maker 2019 Version 24.0 (Build 230) installed on your computer.
You can find the update through:
- Software MacKiev update emails
- Family Tree Maker notification windows
- The Help menu inside Family Tree Maker 2019
- The official upgrade center
After locating the update, download the installer and save it to your computer.
How to Install Family Tree Maker 2019 Update 24.0.1 on Windows
Step 1: Locate the Installer
The update file is usually named:
FTM2019Updater01.exe
Step 2: Launch the Installer
Double-click the downloaded file.
Windows may display a security prompt asking for permission to continue.
Click Yes.
Step 3: Confirm Your Backup
The installer may ask whether you have backed up your family tree.
Confirm that a backup has been created before proceeding.
Step 4: Follow the Setup Wizard
Follow the on-screen instructions provided by the Family Tree Maker Setup Wizard.
Step 5: Complete Installation
Click Finish when installation is complete.
How to Verify That the Update Installed Successfully
To confirm successful installation:
- Open Family Tree Maker 2019.
- Click Help.
- Select About Family Tree Maker.
You should see:
Version: 24.0.1
Build Number: 252
If these values appear, the update was installed successfully.
Common Update Errors and Solutions
Error: File in Use
This error usually occurs when Family Tree Maker is still running in the background.
Solution:
- Close Family Tree Maker completely.
- Exit using the File menu.
- Verify that no FTM processes remain open.
- Run the updater again.
Update Will Not Install
Possible causes:
- Missing administrator permissions
- Corrupted download
- Unsupported version
Solution:
- Re-download the updater.
- Run as Administrator.
- Verify that FTM 2019 Version 24.0 (Build 230) is installed.
Benefits of Installing Update 24.0.1
Installing the update provides several advantages:
- Improved Ancestry synchronization
- Better FamilySearch performance
- Enhanced TreeVault reliability
- Fewer software errors
- Increased application stability
- Improved genealogy workflow
For active family historians, keeping Family Tree Maker updated helps maintain smooth access to genealogy services and research tools.
Frequently Asked Questions
Question: Does Charting Companion 7 Work After Installing Update 24.0.1?
Answer: Yes. Charting Companion 7 generally continues to function normally after the update. If issues occur, reinstalling the plugin may help.
Question: Is Family Book Creator Compatible with Update 24.0.1?
Answer: Yes. Family Book Creator remains compatible with Update 24.0.1. If errors occur, reinstall the plugin.
Question: Do I Need to Convert My Family Tree Again?
Answer: No. Family Tree Maker 2019 Version 24.0 and Version 24.0.1 use the same file format.
Question: Is This Update Free?
Answer: Yes. Update 24.0.1 is available free of charge for eligible Family Tree Maker 2019 users.
Question: Should I Back Up My Tree Before Updating?
Answer: Yes. Creating a backup before installing any Family Tree Maker update is strongly recommended.
Final Thoughts
Family Tree Maker 2019 Update 24.0.1 is an important maintenance release that improves synchronization with Ancestry, enhances FamilySearch compatibility, and resolves several common issues affecting genealogy researchers.
If you are currently experiencing sync errors, orange status indicators, TreeVault problems, or FamilySearch connectivity issues, installing the latest available update can significantly improve your experience and help keep your genealogy research running smoothly. Regular software updates are essential for maintaining compatibility, protecting your family history data, and ensuring the best possible performance from Family Tree Maker 2019.
📞 Call Family Tree Maker Support: +1-888-257-3335
💬 Live Chat with a Family Tree Maker Expert
Andy Smith is a genealogy researcher and family history specialist with over 10 years of experience in family tree research, ancestry records, and genealogy software. He specializes in Family Tree Maker, Legacy Family Tree, Ancestry, FamilySearch, and DNA-based family history research, helping users preserve and organize their family heritage.