Family Tree Maker 2019 Free Update 24.0.1

Free Update 24.0.1 for FTM 2019

In Addition, we will discuss Free Update 24.0.1 for FTM 2019. This update installs patches for better functioning of Ancestry and FamilySearch. The 24.0.1 update resolves the sync issue. If you have been trying to synchronize your tree to Ancestry and it shows an orange status, this update will fix it. It also helps in working with Family Search without any problem.

Family Tree Maker 2019 Free Update 24.0.1

The 24.0.1 update is for users who are using Family Tree Maker 2019 but are facing a problem with Sync with Ancestry, want to use FamilySearch features, or are facing a problem with the TreeVault Antenna tree.

How  To Get  The Update 24.0.1

To get the free 24.0.1 update, you must have FTM 2019 on your computer. Before you run the updater, it will look for Family Tree Maker 2019 version 24.0 (build 230) on your computer.

You should Sync your trees before installing the new update. If sync has been successful in the past, you should try to do it again before updating Family Tree Maker 2019. You can skip this step if you are upgrading from Family Tree Maker 2017.

As recommended, compact and back up your trees if necessary before any significant changes on Family Tree Maker 2019. You can do that by clicking on Tools and then Compact File. You can also click on File and then click on Backup to make a manual backup of your tree. Click here. While backing it up, make sure you include the Media and Restore Sync.

How  To Find The  Updater

You can find the 24.0.1 updater by email sent to you from Mackiev. You can also find it in synchronized weather report windows on your Family Tree Maker 2019. You can also install this update from the Help menu on Family Tree Maker 2019.

Once you find the updates, click on them to install. You can follow the on-screen instructions to get the download link for the updater from the Upgrade Center page. After you download the updater, click on it to run it.

How To Run The Windows FTM 2019 Updater

The name of the file for the Windows updater is FTM2019 Updater01.exe, and its file size is 129.75 MB.

Once you double-click the 24.0.1 updater, you will see a system message asking for your permission. Then, you will see a screen confirming whether you have made a backup of your tree.

The moment you acknowledge that you made the backups, it will guide you through the FTM 2019 Setup Wizard. Once you click on Finish, you have successfully updated Family Tree Maker 2019. To make sure the update came into effect, you can open FTM 2019, click on Help, and then click on About. You must see version 24.0.1 and build number 252.

Error  While Updating FTM

You may get the error of file in use if you see a message that prompts you to close FTM 2019 and run the updater again. You must close the FTM 2019 from the X in the top-right corner. You can also close it from the File menu, then click to install the updater again.

FAQ Related To Free Update 24.0.1 For FTM 2019

Question:- Will the Charting Companion 7 work in FTM 2019 after the update?

Answer:- Yes, Charting Companion 7 should work like before applying the 24.0.1 update. However, if there is a problem, you must reinstall the Charting Companion plugin.

Question:- Is Family Book Creator compatible with the new update?

Answer: Yes, it does. But if you have any errors, try reinstalling the Family Book Creator plugin.

Question:- Will I be able to convert my FTM 2019 24.0 files again?

Answer: Family Tree Maker 2019 versions 24.0 and 24.0.1 have the same format, so there is no need to convert.

Question:- What to do if I get into any trouble after installing the 24.0.1 update?

Answer: You can simply contact FTM Live Chat or call our FTM support number, 1-888-257-3335, to get help from our experts 24/7.

What’s New in the FTM 2019 24.2 Update

FTM 2019 New Update 24.2

This article will teach about the FTM 2019 New Update 24.2 version. We will explain why it is essential for users to update the software and what is included in this fix. Users can also learn how to upgrade or update the software free of charge.

Note: In the past few months, we have received many complaints that the software needs to be synced with ancestry or getting other issues. This article is written on the 21st of February, 2023.

FTM 2019 New Update 24.2

What will this update patch fix?

Version 24.2 update will fix many issues, including login page issue with ancestry, sync issue with ancestry, FamilySearch browse issue, etc. In addition, MacKiev has added new relationship managing tools as well with this patch. So, if you have the version mentioned below, then you should update your software.

  • FTM version 24.0 – This was the first release.
  • FTM Version 24.0.1 – MacKiev released the first-ever update in November 2019, and it was built 252.
  • FTM Version 24.1 was the second update MacKiev released in August 2022.
  • FTM Version 24.2 – This is the version discussed in this article.

So, if you have FTM24.0, 24.0.1 or 24.1, you should update your software to version 24.2. There is no charge for the software.

What will it fix in the Windows operating system?

  1. Ancestry – Unknown spouse issues have been fixed with this patch. Once you update the software, the sync issue will be resolved. You will also not be getting grey hints if you install the patch.
  2. FamilySearch – The browsing issue in FamilySearch has been addressed and fixed.
  3. The lifespan in the Index is fixed. So now you can see the correct dates in the index. Also, the Tree pedigree view is fixed.
  4. Export from the chart using the intelligent filter.

What are other fixes that you get?

PDF thumbnails are now listed correctly in the media space. In addition, source citations will be evident after this update.

How do I get the update for the software?

Recently, MacKiev sent an email with a link and instructions to update the software. If you have not received the email or if you have deleted the email, then you should click the link as mentioned in the blog. Then, please click here to install the updater. You will see the image below as soon as you click the link.

ftm 2019 new update

You must fill in your information and click on verify the user. Then, please follow the on-screen instructions and download the patch for Family Tree Maker 2019.

Who should install this update?

The update is for those users who are using FTM19 version 24.0, version 24.0.1 or version 24.1. If you are using FTM17 or an older version than FTM17, then you may not need to install this update. However, you may need to upgrade to FTM19.

What would you get with this new update?

Managing relationship tool – This new tool will help you manage facts and relationships with an unknown spouse.

FTM 2019 New Update 24.2 FAQ:-

Question:- What is the charge for the version 24.2 update?

Answer:- There is no charge. MacKiev has sent an email with a link to download the updater. Similarly, you can go to the update centre to download the updater.

Question:- What if I have Family Tree Maker 2005?

Answer:- You will need to purchase a newer version of FTM. Please note that FTM19 is the latest version


If you want to upgrade your Family Tree Maker 2019 program, You can contact us at Family Tree Maker Support to get your issue resolved. We provide phone support 24×7. The Family Tree Maker Support Number is +1-888-257-3335. You can also use our live chat support service from our site.

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How to Recover Lost Family Tree Maker 2019 Icon

Lost Family Tree Maker Icon

This blog explains if you Lost the Family Tree maker icon on your computer and how to fix it. Here, you will get information about how to Recover your lost family tree maker icon from your device.

Note:- Please know this blog is for Windows, not for Mac. 

Please follow the steps below to fix the Lost Family Tree maker icon. If you do not want to work on it and would like an expert service, please call Family Tree Maker Support to fix the lost Family Tree Maker 2019 icon. This method can be used for Family Tree Maker 2017 as well.

Check The Program List

  1. Check if your computer still has the program installed.
  2. Click on your computer’s Windows logo, located in the bottom left corner. Now search for Family Tree Maker 2017 / 2019. see the Family Tree Maker 2019 in the list, then click “open file location“.
    Family Tree Maker 2019 lost icon
  3. Right-click on the icon, click send to and then select desktop (create shortcut). Please see the image below.

    FTM2019 Lost Icon

Get a replacement copy from MacKiev.

Please go to the MacKiev replacement centre and get a copy of your Family Tree Maker software. Please select the version of FTM that you need to get a copy of it.

MacKiev Replacement Center

As soon as you provide the right information to MacKiev. You will get a link to download the software. 

Follow the installation processes below to install Family Tree Maker 2019 or FTM 2017.

  1. Please click on FTM2019.exe and press install. The software will ask you if you have your Family tree files in backup mode or not in backup mode. Do you have data backed up? You will need to back it up if it is not. If your software gets locked, you can reuse this data to restore your tree since the software is already installed. You will get a popup asking if you want to remove or repair it. You will lose your software if you remove it, so be careful.
  2. Please select Repair your tree will be repaired and installed. This is the easiest way to repair your family tree maker software.

Note: After repairing the Lost Family Tree maker 2017 icon, you may need to restart the computer and then try to open the software and browse your trees. If you are still facing issues, then contact Mackiev support. You can also contact our family Tree maker support team and Call us at +1-888-257-3335 or Live Chat with our Experts.

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macOS Ventura Compatibility for Family Tree Maker

macOS Ventura Compatibility for FTM

On October 24, 2022, Apple released the macOS Ventura upgrade. If you are a Mac user and want to know about macOS Ventura Compatibility for FTM  Then read this post. If you Need instant Help, then call us to our family tree maker support Experts at +1-888-299-3207.

macOS Ventura Compatibility for FTM

If you want to know the complete details about macOS Ventura Compatibility for Family Tree Maker, then you must go through this article. Here you will find the proper information depending on different editions of FTM with their compatibility status. Also, in case of any trouble, feel free to reach the FTM Support team for help.

Different Version

EditionsCompatible or not

FTM 2019

24.1Full compatible

FTM 2017

23.3Compatible with some issues
FTM Mac3.1

Compatible with some issues

FTM Mac 1


Not compatible

FTM Mac 2Ancestry

Not compatible

FTM Mac 3Ancestry

Not compatible

So, these are the details of the different editions of FTM with their compatibility status. Also, there are some important things to note:

  • If you are facing some troubles with FTM 2019 while exporting to FTM 2017 Or 3.1, then in such case, you need to install the free 24.1 updates instantly.
  • The export is not applicable for FTM 3.1 as only trees are allowed to open into it, so there are no patches have been planned.
  • Only trees in FTM 23.3 format are allowed to be opened, so no export works with it.

We hope this article helps you in understanding the compatibility status of different versions of FTM with macOS.

Have Any Queries?

If something is bothering you related to compatibility status or if you need more related information, then feel free to reach out to the FTM support team. The experts are always ready to assist you, and they are available 24 hours to guide you with quick solutions. So, without any other thought, reach out to the professional of FTM for any compatibility-related details.

You can also check the official website for much more related information regarding FTM. Or you can call us Family Tree Maker Support Number at +1-888-257-3335.

Family Tree Maker Live Chat

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