Address syncing issues in Family Tree Maker promptly to prevent data loss, protect the database from corruption, restore and improve software performance, resolve conflicts on time, and gain other unseen benefits that take time to show. If you are doing your genealogy work via FTM 2017, 2019, or 2024, syncing issues can happen at any time and leave you wondering how it happened. To handle syncing issues, try the troubleshooting steps in this guide and use the right methods to resolve Troubleshooting Sync Issue in FTM.
Troubleshooting Sync Issue In FTM 2017, 2019 and 2024
If you are facing syncing issues in FTM and looking for the right way to fix them all, take help from the below-mentioned steps:-
| Errors And Fixes | |
| Trouble Syncing, Syncing Failure Alerts And Errors | Shutdown and reopen the Family Tree Maker or restart the system to sync once more. |
| Issues Associated With FTM Tree Data Syncing To Ancestry | For poor information backup to Ancestry, trouble uploading, or challenges with linking the tree within FTM, try file repair. |
| Difficulties In Tree Syncing | Try a clean boot (Windows users) or safe mode (Mac users) and try syncing. If syncing succeeds, another program is causing the issue. If syncing still fails in a clean boot or safe mode, turn off the firewall, antivirus, and security software. Uninstall and reinstall Family Tree Maker before relinking and syncing. |
| Separate Media Syncing And Prolong Synchronization Of Additional Media | Navigate the media workspace and remove the file causing the issue for proper fixation |
| Consistent Syncing Errors | Backups work best to deal with tree syncing issues |
| In The Absence Of A Recent Backup | Try redownloading the ancestry tree as a new tree in FTM. The steps will remain the same as before. (Note: If you see a prompt indicating that information in the FTM tree isn’t synced to Ancestry, but the Ancestry tree is already downloaded as a new one, try merging the duplicate tree to add information from the existing one to the newly synced tree.) |
What Are The Benefits Of Printing A Whole Tree?
With a proper printing of a whole tree, user can avail a number of benefits mentioned below:
- Best As An Offline Backup And Security
Exporting your full tree into a PDF or physical format offers you a snapshot of your hard work without relying on software or cloud access.
- Various Custom Layout Options
lets you include or exclude facts, photos, and notes so you can tailor the output for privacy or readability.
- Helpful In Finding Issues And Errors
With a broad visual of the entire lineage on a large chart you can easily find the incomplete branches, missing dates, and broken lines easily.
- Best For Family Gatherings And Reunions
It works well as a centerpiece for family reunions, local history presentations, and holidays.
Tested Practices For Effective Syncing In FTM 2017, 2019, And 2024
Along with knowing how to do proper troubleshooting of sync issues in FTM 2017,2019 & 2024, you must know the best way of doing syncing in FTM with minimal or no issues. To get insight into all the practices, go through the information mentioned below:
. Optimize The Tree File
Try compacting your tree. This helps free up space in the database, which can otherwise lead to errors. Compact and bring the results to 0.00%. Go through the Extended Analysis checkbox in the compacting window. It will help you find errors and fix them properly.
. Perform A Manual Backup
Do a full manual backup before syncing. This will help you restore the tree if you face any issues. Go through the box to include media, and allow the restored file to resume syncing. It restores the connection with Ancestry if it gets broken.
| Note: Auto backups do not include any media; they only provide information that helps restore the link to the tree. |
. Avoid Peak-Hour Syncing
Do not try to sync the trees during peak hours, as the servers will be busy then. It is better to do so in the early morning for smooth syncing.
. Frequent Syncing Provides Better Results
Syncing the tree frequently is better than collecting changes in bulk.
. Manual Sync Fits Best
Syncing manually sounds reliable and includes the crucial media and information required to relink a sync. You can try this when syncing the tree for the first time, or by tapping the sync indicator in the upper-right corner of the program and heading to the syncing options.
. Maintain A Proper Connection
Use a wired internet connection with sufficient speed for data transfer.
. Use One Place To Bring Changes
Make all changes to your tree in one place. Choose between an offline tree in Family Tree Maker or an online tree on Ancestry.com. One-way syncing is faster and more trouble-free than two-way.
. Avoid Changing The Tree File
If a file has your linked tree, don’t replace (overwrite), rename, or move it, as it can break the link to your online tree. If you need to change a tree’s location, make a manual backup (MediaMonkey> Options> Media items> select Allow to resume syncing), save it in a new location, and restore it there only.
Conclusion!
As you have covered the whole guide on troubleshooting sync issues in FTM, you must be well versed in how to resolve these challenges and turn them into the last. Whether you are facing this for the first time or have handled many such cases, the information here will help you at every step. Follow these steps as described; this will help you learn more about its occurrence and focus on preventing it instead of repeating the same work.
For more information please do contact us.
Andy Smith is a genealogy researcher and family history specialist with over 10 years of experience in family tree research, ancestry records, and genealogy software. He specializes in Family Tree Maker, Legacy Family Tree, Ancestry, FamilySearch, and DNA-based family history research, helping users preserve and organize their family heritage.