family tree maker sync Issue 2023

Troubleshooting Sync Issue in FTM 2017, 2019 and 2024

by

Here, you will learn How To Fix the Family Tree Maker sync Issue. In April 2023, Ancestry made some changes to its website (https://ancestry.com). This update has affected Family Tree Maker 2019, causing a constant orange weather report. Today is 13th May 2026, and we are writing a detailed update on this issue. You can read till the end of the content to understand what needs to be done if you have an orange weather report on Family Tree Maker 2019.

Family Tree Maker Sync Issue Updated

What MacKiev has to say?

We have contacted MacKiev on behalf of a customer to check the status. MacKiev says the developers are working on this issue and that it will be fixed soon. We have heard this answer from MacKiev at least 20 to 30 times. Recently, MacKiev emailed customers to let them know they may get an update soon. We have attached the image of the email that was sent to customers.

Fix family tree maker sync Issue 2023

We understand from this email that they will send an update soon.  How should you prepare for this update? Here is what you should do.

Please Follow The Steps As Mentioned:- 

  1. Backing up your Family Tree Maker 2019 will help keep your data safe.
  2. Compacting your Tree Files to make your tree files lighter. If your tree is compacted, the sync process will work faster.
  3. They check for duplicate persons and correct them. It does not affect the sync process, but your tree will not have errors if you work on duplicate people.
  4. Checking for missing media is essential. If you have missing media in your tree, you may be unable to sync it with Ancestry.
  5. Downloading and installing the Family Tree Maker 2019 update (You will get an email when an update is available). The update will include a patch to fix the Family Tree Maker sync Issue, so if you get an email from MacKiev to update your software, you should update it.
  6. Make sure your ancestry subscription is active. If your subscription has expired, you will not be able to use the Ancestry website to research.
  7. Syncing or uploading your tree to Ancestry. This is the final step in uploading your ancestry.

You can contact our customer service team if you run into any issues while trying to fix the orange weather report. Call us at Family Tree Maker  Support Number +1-888-257-3335 or via Live Chat.

Related Articles:- 

 

Leave a Comment