Troubleshooting Family Tree Maker

Troubleshooting Family Tree Maker

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Are you facing Family Tree Maker 2019 problems, and therefore you’re searching for the most appropriate solutions? Or are you looking for some troubleshooting steps to resolve Family Tree Maker 2019 problems? Then this is simply the blog you must choose to read through without having any second thoughts.

Well, no matter what your situation might be you have surely made it to just the perfect place. Now before we begin with troubleshooting the FTM software you should first of all take a backup of your FTM file. Moreover, if you do not know how to back up your trees then you can follow the given instructions followed.

Learn How to Troubleshoot Family Tree Maker 2019 Problems

Firstly, the best way to back up your family tree files is;

  • You should start by copying the entire folder of your FTM tree and then pasting it on an external hard drive.

For Windows Users –

  1. Kindly click on the ‘Start’ button and then type in the search box for documents.
  2. After which, you should be able to see the ‘Documents’ folder tab.
  3. You now need to left-click on the top search result, then right-click on the FTM folder, and then select the ‘Copy’ option.
  4. Next, you must go to your hard drive folder and open it.
  5. You just need to click anywhere inside the hard drive, then right-click on it and then select the ‘Paste’ option.

Backing up your FTM file to the Cloud

  • Now, if you are using a cloud service as a drop box to save your files, then you can choose to save your entire folder on the drop box as well.

Syncing it with Ancestry.com

  • You should know that you can sync your Family Tree Maker files to Ancestry and then later use them as a backup file. But also keep in mind that you might not be able to access the person’s personal notes and media. Please feel free to contact us for more detailed information about syncing to Ancestry.

You have now learnt how to back up your Family Tree Files.

Let’s begin learning how to repair a tree file.

Compact the FTM tree file.

Did you know that compacting a family tree file is simply one of the best practices you can do? Yes, and you should make sure that you compact your tree file so that you can ensure that your FTM is working properly.

Follow these steps to compact your Tree file;

  1. You must first begin by opening the Family Tree Maker program.
  2. And now you just need to click on ‘Tools’ and then select ‘Compact Files.’
  3. After doing so, you can go ahead and browse the file that you are already using and would like to compact. In addition, keep in mind that you should continue to compact your tree file until you see 0%.

Family Tree Maker 2019 Updates

You should note that at times your Family Tree Maker software could work sluggish or give you endless trouble while using it. Therefore to avoid such situations you should always check for FTM updates and then make sure to update the software in order to improve its performance.

These are the steps that will help you update your FTM software;

  1. You need to first open the FTM app and then click on the option that says ‘Help.’
  2. Alternatively, you should click on ‘Help’, and you will see the option saying ‘Check for Updates’
  3. You now just need to left-click on it and then update your software.

Checking for Windows Updates

You should keep in mind that at times, your important pending Windows update could also cause a problem with your FTM program. Therefore, you should always check for updates if available and update them whenever required.

However, once you have finished updating Windows and you still face Family Tree Maker 2019 problems then you can call the FTM support team right away. And they will assist you according with further suitable solutions.

Choose to Install an Antivirus

Now in case you’re not using an antivirus on your computer then you should definitely choose to use one immediately. And if you happen to be using an outdated, expired antivirus, then you should remove it right away.

Furthermore, after you install an antivirus program then you must choose to run a full scan of your computer. This is because if there are any infections, the antivirus program will find the virus and remove it from your computer. Hence in this way, it helps in fixing the issues encountered.

Uninstall and Reinstall the Family Tree Maker 2019 software

Well, this is one of the best ways to repair your Family Tree Maker 2019 problems. You just need to uninstall the entire program by using the FTM ‘Uninstall Tool’, then remove everything on it and reinstall the software again. This step will surely help to fix the issue encountered with FTM in no time. However, in case it does not help then you can just contact us directly at the FTM Support Number.

Conclusion

After going through the above instructions you should be able to solve Family Tree Maker 2019 problems easily by yourself. Nevertheless, if you need any further guidance or have some other related FTM queries you can always get in touch with us at the Family Tree Maker Support Number +1-888-257-3335. We provide well-trained experts who are absolutely efficient in handling all FTM concerns within the shortest time possible.

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