In this blog, we have covered what is FTM Connect app, how it works and if you need help. Where you can call for FTM connect family tree maker support.
If you have a question ” How will I be able to see my tree on my phone?” then read this blog.
Did you purchase family tree maker 2019?
It is important for you to have family tree maker 2019, In case if you want to use this feature. You can use this in Family Tree maker 2017 or in earlier version. Please click this link and learn to buy and install Family Tree maker 2019.
Setting up TreeVault Cloud Services to use FTM Connect App
As soon as you install family tree maker 2019, you will get an option to set up TreeVault Cloud Services. You will need to set up this service as this will be only source for you to see your tree on a phone.
Once you are done setting up your TreeVault account. You will need to open, your main tree. Now, you will need to create an antenna tree. Click on TreeVault icon as mentioned in the picture below.
If your tree is created as antenna tree in Family tree maker, then you will be able to see your tree on FTM Connect app.
Install FTM Connect in your mobile phone :-
If you are using an android device. Please go to play store and type FTM Connect in search bar and then click on first result. In case you are using an iOS device then you will need to go to app store and search for ftm connect. Install the software and open it. It will ask you to type your ID and Password for TreeVault account.
Go right ahead and type your ID and Password to login. Now wait for sometime and you will be able to see your Family Tree on a smartphone in family view.
That’s all you will need to do. See this is easy as pie. But If you still face issues follow the steps. Don’t worry, here is family tree maker support Live Chat. You can also contact MacKiev Technical Support if you like to.