Fix Display Issues In FTM For Windows

Fixing display issues in FTM for windows

Do you want to Fixing display issues in FTM for windows? Well, then you got to be glad that you are just where you ought to be. Here you will find perfect solutions only at one stop.

Before you begin with the process. You should know that Windows allows you to use the scaling feature. This feature allows you to increase the size of the text and other items on the screen. So when you use the scaling feature. In this way, Windows magnifies the size of the text and the UI elements to the scale that you choose. But if you do not find the text displayed in the correct manner, then follow the steps below to and disable DPI scaling for Family Tree Maker.

Follow the steps below to Fixing display issues in FTM for windows

  • The first thing you must do is go to locate the Family Tree Maker. You can find this shortcut in start menu or desktop screen or on taskbar.
  • After that, you would have to right-click on the shortcut. Then go to select the ‘Properties’ option from the given drop-own list.
  • When you do that you will have the ‘Properties’ dialog window displayed on the current screen. After which you will have to select the ‘Compatibility’ tab.
  • You now have to go to check the ‘Disable display scaling on High DPI settings’ box, and then select the OK button.
  • And now finally you just need to ‘Restart’ your Family Tree Maker to confirm that the issue has been resolved or not.
  • Get Instant Support

Common Display Issues

  1. Blurry or Distorted Graphics: Sometimes, FTM’s graphics can appear blurry or distorted, making it challenging to navigate your family tree.

  2. Fonts and Text Issues: Another common issue involves fonts and text not displaying correctly. This can make it impossible to read or edit your genealogy data.

  3. Scaling Problems: FTM may not scale correctly on high-resolution displays, leading to either tiny, unreadable text or oversized elements that spill off the screen.


  1. Update Graphics Drivers: Outdated or incompatible graphics drivers can be a major culprit for display issues. Ensure your graphics drivers are up to date by visiting your computer manufacturer’s website or the graphics card manufacturer’s website.

  2. Adjust Screen Resolution: If FTM is not scaling correctly on your high-resolution display, try adjusting your screen resolution to a lower setting temporarily. Right-click on your desktop, select “Display settings,” and adjust the resolution until FTM displays correctly. Remember to revert to your original resolution afterward.

  3. Compatibility Mode: Right-click on the FTM shortcut icon, go to “Properties,” and navigate to the “Compatibility” tab. Check the box that says, “Run this program in compatibility mode for:” and select a previous Windows version. This can sometimes resolve compatibility issues causing display problems.

  4. Update FTM: Ensure you have the latest version of Family Tree Maker installed. Developers frequently release updates to fix bugs and compatibility issues. Visit the FTM website or use the software’s built-in update feature to get the latest version.

  5. Check Display Settings in FTM: Inside FTM, go to “Tools” > “Options” and check the display settings. You can adjust font sizes and other display-related settings here to suit your preferences and possibly fix text-related issues.


Display issues in Family Tree Maker for Windows can be a roadblock in your genealogy research, but they are not insurmountable. By following these troubleshooting steps and keeping your software and drivers up to date, you can ensure that your FTM experience is free from frustrating display problems. Remember to back up your data regularly to avoid any potential data loss during the troubleshooting process. Happy genealogy research!

Family Tree Maker 2019 is the most popular genealogy software. Many people use it. Even yet if you have some issue then you can contact the family tree maker support number.

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How to Install Family Tree Maker 2019?

Last updated on June 15th, 2023 at 03:24 am

Install Family tree maker 2019

Do you want to use family tree maker software and want to install it on your system? In this post, we will tell you how to install family tree maker 2019 software. The Basic requirements for install family tree Maker 2019 software on a Windows computer or Mac computer are given below.

The user has to have a windows or Mac computer. Family Tree Maker cannot be installed on below mentioned devices.

  • iPhone
  • iPad
  • Chromebook
  • Tablet
  • Ubuntu OS

A user can view family tree maker 2019 if the user has internet on a smart device.

Steps to Install Family Tree Maker 2019

  1. Installing using the downloadable link.
  2. Click on the link provided by MacKiev.

If a user using a chrome browser, then they will get a clickable file downloaded left-hand side bottom corner in the of ftm2019.exe. As soon as you click on FTM2019.exe, it asks the user to click on run and then yes to make changes in windows. Following this step will result in installing Family Tree Maker software on windows devices.

The image is below for the representational purpose

Follow these steps to install Family Tree Maker on a Mac computer

Please click on the downloadable link sent by MacKiev.

If you are using Google chrome, then a file will be download at the bottom of your computer screen. Please click FTM2019.exe, as soon as you double click on it, it will ask you to run (In Mac, it will ask you to open). Click on yes and your software will be install.

Once it is installed it will ask you to register yourself. Please follow the on-screen instruction to register.

If you have an account with ancestry, then you should log in to your ancestry account in family tree maker or you can sign up. If you do not wish to keep an ancestry account, then click on remind me later.

Please do the same process for FamilySearch. FamilySearch is a service by The Church of Jesus Christ of Latter-day Saints. FamilySearch provides genealogical information for free to its user. If you do not have an account and want to use this service, please sign up and activate your account.

What if you are using Firefox or Safari?

As soon as you click on the link a file will be download in your safari and Firefox. Below the image, you can find it on your safari or Firefox right-hand top corner. Click the icon pointed out in this image and run/open the executable file to install Family Tree Maker software from MacKiev.

How to Uninstall Family Tree Maker software from your computer?

For Windows users:-

Press and hold the Windows key and press the R key. You will get a run window popup. Type appwiz.cpl in the box and press the enter key.

You will see a list of programs with the manufacturer and date of installation. Select family tree maker and click on uninstall. This will remove your family tree maker from your windows computer, but your family tree maker data will still be on your PC.

For Mac users:-

Click on the finder which should be in the left-hand bottom corner of your screen. Please click on the application and then right-click on Family Tree maker software and then click on move to the bin. This will remove your family tree maker software from your Mac, but your data will still be save on your hard disk.

Note– Removing Family tree maker software from PC will not remove your data.

So after this post, now you are able to install family tree maker software on your PC or MAC. Even after this, if you face any issues then you can call the family tree maker support number at any time.

Please contact us Family Tree Maker Support Number to get instant support. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Ancestry update released on their covid 19 Study

Last updated on June 15th, 2023 at 03:24 am

Ancestry Update

Ancestry update released on their covid 19 Study. Novel Coronavirus or COVID_19 is an infectious disease. So, as you know that most of the world is suffering from this disease.

Covid-19 is the worst pandemic world has seen. So, Ancestry decided to do a research-based analysis on it. If you want to learn more then read this blog.

People need to be very specific with their health. As the Novel coronavirus is been spreading in a very increased rate all over the world.

So as to help Ancestry has posted a blog written by EVP of Health and DNA at Ancestry, Ron Park informing about their COVID-19 study.

Ancestry update Released – Genetic Clue

As Ron Park reminds us all that Ancestry’s Covid -19 study was launched to looks for genetic clues. To find how an individual responds to the novel coronavirus that can be a cause for COVID-19. Near about 600,000 people participate in the study of Ancestry’s personal discoveries project. The company is giving support to the community by encouraging them by continuing their engagement and support.

At the movement, the company is outset to look at the data. Ancestry’s Chief Scientific Officer Dr. Catherine Ball is leading the team. Some of Ancestry’s team observations include.

People that took part were from all 50 states in the US.

The average age of the people was 53.

67.5% female, 32.1%male and 0.35% other gender did participate.

94% of people did fully completed the survey, within the existing conditions the preexisting medical condition at the movement.

When Ancestry look at the study of the participants who reported COVID-19 vulnerability risks, Ancestry found that:

Students also participated and went for a test of covid-19. Near about 18.5% of students participated in this test. So a good number of students is involved in this study.

12% of the students who participated in the report were experience outbreaks of COVID -19.

Probability was 13.4% students are positive from tested students. so, Ancestry update is trying to give out information that may help.

3,700 confirmed cases were reported from the participants for the COVID-19 test. In this group of people, the ancestry team found that there are some people with similar characteristics. They saw in the CDC database of those who tested positive from hospitals.

If you want more information then call our ancestry support number and get help. If you want to get help from our family tree maker support team then call us. Our expert will help you fix any kind of issues related to family tree maker So you can do your research without any issue.

Quick Read:- How to Install FTM on new computer

Next of Kin Certificate on Family Tree Maker

Last updated on June 15th, 2023 at 03:24 am

Next of Kin Certificate

You can designate a successor to take care of your family tree, after you. The family history that you have compiled would be accessible to your family member. You can do it easily by appointing a successor to your tree vault account with a Next of Kin Certificate.

TreeVault is a new cloud service in family tree maker. When MacKiev introduced it, they provided it for free but from next year, a user has to pay. Please check with MacKiev for the renewal charge.

Finally, it is a legal document and you can pass it over to the person who wants to take ownership. Besides, a copy of the certificate will allow the person to receive a copy of your family tree maker program and a unique access key. It will be generated by Tree Vault with the instruction to access your account. An appointed person can recover and work on the family history after you.

Here are the steps to create a Next of Kin Certificate:

  1. Log in to the Tree Vault account on your Family Tree Maker 2019.
  2. Then click on the Tree Vaulticon on the main toolbar.
  3. Or in the Tree Vault Cloud Services under the “Current Tree” tab of the “Plan” workspace, select “Next of Kin”.
  4. On the “Next of Kin” tab of the “Tree Vault Account Manager”, click on “Designate Successor”. 
  5. In the “Designated Successor” fields, enter the full legal name and relationship to you of the person who is willing to take over the genealogy or you want to pass it on.
  6. Similarly, in the “Alternate Successor” fields, mention the second person to whom ownership of the account should pass if the first person you have named is unable to take charge of it for any reason.
  7. Then click on “Register Successors”. The names of the person you have appointed will be registered in the secure Tree Vault Next of Kin database
  8. After that, a PDF file of the Next of Kin certificate generates. 
  9. If you want to create a printed copy of the certificate that you want to include with a will or give it to your designated successor, further you can click on the Print Certificate button.

This is how you can get the Next of Kin Certificate to the person you want to. If you need any help, you call our support team to get phone or remote support.


Also Read : How to back tree in family tree maker 2019?