FTM Archives- Family Tree Maker Support

How to Install Family Tree Maker 2019?

February 5, 2025February 2, 2025 by Andy Smith

Do you want to use Family Tree Maker software and install it on your system? This post will explain how to do so. The Basic requirements for installing Family Tree Maker 2019 software on a Windows or Mac computer are below.

The user has to have a Windows or Mac computer. Family Tree Maker cannot be installed on the mentioned devices.

iPhone
iPad
Chromebook
Tablet
Ubuntu OS

A user can view Family Tree Maker 2019 if the user has internet on a smart device.

Steps to Install Family Tree Maker 2019

Installing using the downloadable link.
Click on the link provided by MacKiev.

If users use a Chrome browser, they will see a clickable file downloaded from the bottom left corner of ftm2019.exe. When you click on FTM2019.exe, it asks the user to click on “run” and then “yes” to make changes in Windows. Following this step, Family Tree Maker software will be installed on Windows devices.

The image is below for the representational purpose

Follow these steps to install Family Tree Maker on a Mac computer

Please click on the downloadable link sent by MacKiev.

If you use Google Chrome, a file will be downloaded at the bottom of your computer screen. Please click FTM2019.exe. As soon as you double-click on it, it will ask you to run (In Mac, it will ask you to open). Click on yes, and your software will be installed.

Once it is installed, you will be asked to register. Please follow the on-screen instructions to register.

If you have an ancestry account, you should log in to your ancestry account in Family Tree Maker, or you can sign up. If you do not wish to keep an ancestry account, click Remind me later.

Please do the same process for FamilySearch. FamilySearch is a service by The Church of Jesus Christ of Latter-day Saints. FamilySearch provides free genealogical information to its users. If you do not have an account and want to use this service, please sign up and activate your account.

What if you are using Firefox or Safari?

A file will be downloaded in your Safari and Firefox when you click the link. Below the image, you can find it on your Safari or Firefox right-hand top corner. Click the icon in this image and run/open the executable file to install Family Tree Maker software from MacKiev.

How do you uninstall Family Tree Maker software from your computer?

For Windows users:-

Press and hold the Windows key and press the R key. A run window will appear—type appwiz.Cpl in the box, then press the enter key.

You will see a list of programs with the manufacturer and date of installation. Select Family Tree Maker and click on uninstall. This will remove Family Tree Maker from your Windows computer, but your data will still be on your PC.

For Mac users:-

Click on the finder, which should be in the bottom left corner of your screen. Then click on the application, right-click on Family Tree Maker software, and click on Move to the Bin. This will remove Family Tree Maker software from your Mac, but your data will still be saved on your hard disk.

Removing Family Tree Maker software from your PC will not remove your data.

After reading this post, you can install Family Tree Maker software on your PC or Mac. If you encounter any issues, you can call the Family Tree Maker support number anytime.

Please get in touch with our Family Tree Maker Support Number to get instant support. We provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335. So you can call for help.

Next of Kin Certificate on Family Tree Maker

July 2, 2024July 2, 2024 by Andy Smith

Next of Kin Certificate

Now, to ensure that your family history, which you have compiled, remains accessible to family members who are part of your legacy, which can be enjoyed and added to by the generation to come, you can easily choose to designate a successor to your TreeVault account with a Next of Kin certificate.

You should know that this legally valid document can be passed on to a family member, and they can use it to take over ownership of your TreeVault account and FTM license. Moreover, the certificate provided allows your designated successor to receive a copy of Family Tree Maker. This unique key is generate by TreeVault and instructions on how to get entry to the account so that they can retrieve and preserve your Family Tree.

The following are the steps for creating a ‘Next of Kin Certificate’

You must first make sure that you have logged in your TreeVault account.
After that, you will need to click on the ‘Tree Vault’ icon that is on the main toolbar or in the ‘TreeVault Cloud Services panel right under the ‘Current Tree’ section of the ‘Plan’ workspace, and then you just need to choose the option that says ‘Next of Kin’.
And now, when you are on the ‘Next of Kin’ tab of the ‘TreeVault Account Manager, ’ you have to click on the ‘Designate Successor’ option.
Next, in the ‘Designated Successor’ fields, you will need to enter the full legal name and relationship they have with you of the person to whom you would like to pass down ownership of your TreeVault account.
And then, in the ‘Alternate Successor’ fields, you can do just the same for a second person to whom ownership of the account has to be passed on if the first person that you have named is unable to take charge of it for whatever reasons.

The following image should give you a clearer vision of how it should be filled out.

Next Of Kin Certificate

6. After doing so, you should click on the ‘Register Successors’ option; the names of the person or people that you have design are register in the secure TreeVault Next of Kin database, and a PDF file of the Next of Kin certificate will be created in no time.

7. You will now have to do one of the following instructions;

If you want to create a printed copy of the certificate that you can also include with a will or give it to your designated successor right away, then you should click on the ‘Print Certification’ button.
If you would like to save the file on your computer to print it later or share it electronically, click the ‘Save Certificate’ button.

Furthermore, if at any point you decide to change either or both of the people you have designated, it’s very simple and easy. You need to go to the ‘Next of Kin’ tab in the TreeVault Account Manager section as instructed above, click on ‘Change Successors’, and then proceed from step 4 onwards.

We believe that after reading through the above steps, you will be able to create a Next of Kin certificate without any difficulty. However, in case you encounter any issues or you have other related queries, feel free to contact Family Tree Maker Customer Support without any hesitation. A great team of technicians will be available to guide you with suitable information.

Call Now:- +1-888-257-3335

Fix Display Issues In FTM For Windows

November 15, 2023 by Andy Smith

Do you want to Fixing display issues in FTM for Windows? Well, then, you got to be glad that you are just where you ought to be. Here, you will find perfect solutions only at one stop.

Before you begin with the process, you should know that Windows allows you to use the scaling feature. This feature allows you to increase the size of the text and other items on the screen. So when you use the scaling feature, in this way, Windows magnifies the size of the text and the UI elements to the scale that you choose. But if you do not find the text displayed in the correct manner, then follow the steps below to disable DPI scaling for Family Tree Maker.

Follow the steps below to Fixing display issues in FTM for windows

The first thing you must do is go to locate the Family Tree Maker. You can find this shortcut in the start menu on the desktop screen or on the taskbar.
After that, you would have to right-click on the shortcut. Then, select the ‘Properties’ option from the given drop-down list.
When you do that, you will have the ‘Properties’ dialogue window displayed on the current screen. After which, you will have to select the ‘Compatibility’ tab.
You now have to go to check the ‘Disable display scaling on High DPI settings’ box and then select the OK button.
And now, finally, you just need to ‘Restart’ your Family Tree Maker to confirm whether the issue has been resolved or not.
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Common Display Issues

Blurry or Distorted Graphics: Sometimes, FTM’s graphics can appear blurry or distorted, making it challenging to navigate your family tree.
Fonts and Text Issues: Another common issue involves fonts and text not displaying correctly. This can make it impossible to read or edit your genealogy data.
Scaling Problems: FTM may not scale correctly on high-resolution displays, leading to either tiny, unreadable text or oversized elements that spill off the screen.

Solutions

Update Graphics Drivers: Outdated or incompatible graphics drivers can be a major culprit for display issues. Ensure your graphics drivers are up to date by visiting your computer manufacturer’s website or the graphics card manufacturer’s website.
Adjust Screen Resolution: If FTM is not scaling correctly on your high-resolution display, try adjusting your screen resolution to a lower setting temporarily. Right-click on your desktop, select “Display settings,” and adjust the resolution until FTM displays correctly. Remember to revert to your original resolution afterwards.
Compatibility Mode: Right-click on the FTM shortcut icon, go to “Properties,” and navigate to the “Compatibility” tab. Check the box that says, “Run this program in compatibility mode for:” and select a previous Windows version. This can sometimes resolve compatibility issues causing display problems.
Update FTM: Ensure you have the latest version of Family Tree Maker installed. Developers frequently release updates to fix bugs and compatibility issues. Visit the FTM website or use the software’s built-in update feature to get the latest version.
Check Display Settings in FTM: Inside FTM, go to “Tools” > “Options” and check the display settings. You can adjust font sizes and other display-related settings here to suit your preferences and possibly fix text-related issues.

Conclusion

Display issues in Family Tree Maker for Windows can be a roadblock in your genealogy research, but they are not insurmountable. By following these troubleshooting steps and keeping your software and drivers up to date, you can ensure that your FTM experience is free from frustrating display problems. Remember to back up your data regularly to avoid any potential data loss during the troubleshooting process. Happy genealogy research!

Family Tree Maker 2019 is the most popular genealogy software. Many people use it. Even yet, if you have some issues, then you can contact the family tree maker support number.