How To Restore Tree From Ancestry To Family Tree Maker

Last updated on May 20th, 2023 at 12:54 am

Restore a Tree from Ancestry

In Addition we will discuss about How to Restore tree from ancestry. If you have one or multiple trees on Ancestry and you want to restore it on your Family Tree Maker  software, this article will help you out.

When your computer crashes and you do not have any backup of your family tree on any external media like thumb/flash drive, the tree you uploaded on Ancestry before the computer damage, would come to your rescue.

There are two ways to Restore your uploaded tree from Ancestry:-

First sign into Ancestry account on your Family Tree Maker software and find all the uploaded tree on Ancestry. You can download the tree(s) directly from the Ancestry to it. But there are certain limitations. You can not download all the information from Ancestry.

Data That You Can Restore Tree From Ancestry  To Family Tree Maker

NamesPerson noted
Facts (dates, places, descriptions)Sources
CitationsPerson media
RepositoriesCitation media
MediaRelationship media
CaptionsFact media

Data That Is Not Viewable Online On

NotesMedia notes
Research notesRelationship notes
Fact notespersonal data

Source information entered in template fields that are not available on Ancestry.

Secondly, you can recover the data by creating a GEDCOM file. Let us discover more about the GEDCOM.

GEDCOM is a universally accepted file format for family tree files. GEDCOM files are text-only; pictures, charts, books, and related items from an original file do not include in a GEDCOM.

Crucial information like notes and sources are safe after conversion. To open a GEDCOM file on your computer, you will need software that reads GEDCOM files. uses GEDCOM (Genealogical Data Communications) files to download and upload family trees. If you are the owner of a family tree, only then you can create and download the tree.

Create A GEDCOM File

  • On Ancestry, click on the Trees tab and select the tree for which you want to create a GEDCOM.
  • Select Tree Settings from tree name menu in the top-left corner.
  • Click Export tree from the Tree Settings page.
  • You will see a message saying, “Generating a GEDCOM file.”
  • Select Save as, save target as, or Save link as from the drop-down menu.
  • Choose a location on your computer and click Save.

Problems Creating A GEDCOM File From Ancestry

GEDCOM file stuck at generating

While creating a GEDCOM file, it gets stuck and says tree is generating for more than 15 minutes, you can try to refresh the page and try to create the GEDCOM file again. If you get the same message again, try to clear your cache and cookies, and start all over.

How to clear your cache and cookies:

When you use Google Chrome, it saves information from websites in its cache and cookies. Once you are clearing them, it fixes certain problems, like loading or formatting issues on sites.

  • On your computer, first open Google Chrome.
  • Click on the three dots at the top right of the browser.
  • You will find More tools and then Clear browsing data in the Menu.
  • Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
  • Click Clear

Link or button does not work

While creating a GEDCOM from Ancestry, you might see that a link or button does not work after 30 seconds. In this case too, you must clear your cache and cookies on the browser, and it must fix. If you Need any help you can contact us Family Tree Maker Support or you can call our Experts +1-888-299-3207.


How to Backup a Tree File in FTM 2019

Last updated on May 20th, 2023 at 12:55 am

Backup a Tree File in FTM2019

While you do the full manual back up, along with the tree information, media and the link to your online tree is also backed up.

Likewise, in case of your current tree file corrupts or has infections. You can restore the current back up and start to work on it again. Moreover, always Backup a Tree File in FTM2019 manually before you do any big change. When you sync, merge, or update the copy of your family tree maker 2019, full manual backup is important.

Backup a Tree File in FTM 2019:-

  • Normally, when you do the full manual backup, the family tree maker 2019 gives you the option to locate the place where you want to back up the file. Later, you can back it up on the computer in the given location or also on any external drive.
  • It is a good idea to regularly store the manual backup of your tree especially on an external media like thumb drive or flash drive. External hard disk can also be used to store the full manual backup of your tree.
  • By the way, one of the other ways to back up the tree file is on a cloud storage service like google drive. In comparison to back it up on hard disk, cloud storage is otherwise a good option. This helps in cases where the internal hard disk crashes, or external media is not working for some reason.
  • Full back-up files are the safest way to recover the tree data in case of any mishap.

Read our blogFree Update for FTM2019.

Please note: Above all, auto backup made by the family tree maker program only backup the tree information. And do not backup media and does not contain the link to your trees. Therefore, do not rely on auto backup if you need Backup a Tree File in FTM 2019.

Also Read – Next of Kin Certificate in family tree maker

You can Contact us Family Tree Maker Support Number to get your issue Backup a Tree File in FTM2019 resolve. We provide phone support 24×7. Family Tree Maker Support number is +1-888-299-3207. So, you can call for help.

Related Article :-

  1. Free Update for Family Tree Maker 2019
  2. Family Tree Maker 2019
  3. Signing in to and out of Your Ancestry® Account
  4. Ancestry Media Sync Issues on FTM 2019