Family tree maker sync issue with Ancestry

Constant Orange Sync weather – Family Tree Maker 2019 (Updated – May 2024)

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Orange Sync weather Issue

Last updated on July 8th, 2024 at 10:59 pm

If you are a Family Tree Maker 2019 user, you may seen a continuous orange sync weather Issue since April 2023. Do not try to sync your tree to ancestry if you see the orange sync weather Issue. If you think it is essential for you to sync your tree, then take a complete backup of it and then sync it. If your sync attempt fails continuously, you should report to MacKiev.

What is the development of fixing the Orange Sync weather issue?

MacKiev and Ancestry have developed a patch to fix this error. Please go to Family Tree Maker and update your software. Updating Family Tree maker 2019 will fix the constant orange weather report.

Here is what we suggest to users!

Please do not attempt to sync your tree if you have orange weather status. Likewise, please only download or upload a new tree once the status is green. Keep a copy of your data on an external hard disk so you will not lose your data.

FAQ

Question – What if I am a new user of Family Tree Maker and want to download a tree from Ancestry to FTM2019?

Answer—Do not download your tree from Ancestry to FTM if the status is orange. You can create a Gedcom file from ancestry and upload it to FTM2019.

Question – How will I get to know when the issue is fixed?

Answer – I am sure MacKiev will notify everyone. If you are a Tane Innovative Concepts LLC customer, we will email you to inform you.

If you have more questions about constant orange sync weather, call our Family Tree Maker Support Number at +1-888-257-3335 for instant answers.

Ancestry Media Sync Issues On Family Tree Maker 2019

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ancestry media sync issues

Last updated on July 8th, 2024 at 06:37 am

Ancestry Media Sync Issues:- If you are experiencing sync issues between Family Tree Maker and Ancestry, try logging out and back in, syncing smaller portions of your tree, merging duplicate entries, or contacting Ancestry customer support. Additionally, it’s important to back up your family tree data regularly.

How do you fix the Ancestry Media Sync Issue with your Family Tree Maker?

Solution 1.

Suppose you added your media directly to your Ancestry tree on Thursday, Friday, or Saturday. After you synced, it may have caused proxies in your FTM tree for the items.

However, this did not happen when you added media to your FTM tree. This only affected the user-contributed press, unlike the source media, such as census images.

Other Ancestry source images are downloaded through different procedures that Ancestry says are unaffected, so if you have added your media to an Ancestry tree between Thursday & Saturday (causing you to end up with proxies in your FTM for those elements).

Delete those elements from the Ancestry tree. Then, you need to reattach them and sync them.

Solution 2.

If you have missing media in your tree, you may get a media sync error. Please find all the lost media and attach them to the existing person. Once you reattach all the missing media, you should process the sync.

Are You Still Facing Ancestry Media Sync Issues?

If the above method does not work, you may need to restore the last backup when your ancestry sync works. If nothing works, you must contact the tech and get help through ‘Live Chat.’

How To Get Through A Direct Live Chat?

To resolve the syncing issues, you can directly Chat with the available agents, and they will help you accordingly. However, you need to read the sync through the recommended troubleshooting steps to prepare for your chat session.

You need to first go to the support.familytreemaker.com link. Then, on the search field, enter ‘Sync’ and press to return. Next, you got to read the articles on Sync Best Practices and troubleshooting.

Now, on the search field, enter the ‘Live Chat.’ Go to open the Live Chat article. This blog has a direct line to go to Live Chat along with the timings when the desk is open for a Live Chat.

Learn to:-  download a Family Tree from Ancestry.

FAQ:

  • How do I create a backup in Family Tree Maker?
    Please open FTM and then select the tree you want to back up. Click the file Tab and then click on backup. You will get a window where you can put your tree name and then select the folder to save the file.
  • What is the recommended internet speed for media syncing?
    MacKiev says 1 Mbps or faster is good enough to sync a tree with media.

We hope you have all the solutions to the ancestry media sync issue. But, if not, and you have some other related queries, feel free to contact Family Tree Maker Support Live immediately without hesitation.

You can contact our Family Tree Maker Support Number to resolve your issue. In addition, we provide phone support 24×7. The Family Tree Maker Support number is +1-888-257-3335.