Last updated on July 8th, 2024 at 10:59 pm
If you are a Family Tree Maker 2019 user, you may seen a continuous orange sync weather Issue since April 2023. Do not try to sync your tree to ancestry if you see the orange sync weather Issue. If you think it is essential for you to sync your tree, then take a complete backup of it and then sync it. If your sync attempt fails continuously, you should report to MacKiev.
What is the development of fixing the Orange Sync weather issue?
MacKiev and Ancestry have developed a patch to fix this error. Please go to Family Tree Maker and update your software. Updating Family Tree maker 2019 will fix the constant orange weather report.
Here is what we suggest to users!
Please do not attempt to sync your tree if you have orange weather status. Likewise, please only download or upload a new tree once the status is green. Keep a copy of your data on an external hard disk so you will not lose your data.
FAQ
Question – What if I am a new user of Family Tree Maker and want to download a tree from Ancestry to FTM2019?
Answer—Do not download your tree from Ancestry to FTM if the status is orange. You can create a Gedcom file from ancestry and upload it to FTM2019.
Question – How will I get to know when the issue is fixed?
Answer – I am sure MacKiev will notify everyone. If you are a Tane Innovative Concepts LLC customer, we will email you to inform you.
If you have more questions about constant orange sync weather, call our Family Tree Maker Support Number at +1-888-257-3335 for instant answers.