FTM 2024 FAQ:- It is widely known that the Family Tree Maker 2024 version has been released on May 10, 2025. Therefore if you have any related questions about its release date and how to go about the same then you should definitely read this page.
FTM 2024 FAQ: FREQUENTLY ASKED QUESTIONS
Q1. Is it possible to purchase an upgrade to FTM 2024 since it is being shipped?
A: Simply by clicking here you can easily see the best available discounted price for an upgrade to FTM 2024.
Q2. Will I only be able to download FTM 2024, or will I also need to buy a DVD or USB?
A: Well, you should know that the backup DVD and USB are optional add-ons and therefore not absolutely required—although they are convenient if you are looking forward to installing from physical media or would like to keep them on hand so you can easily reinstall them later if you need to. Also, note that the USB has around 14 GB of available space for all your file transfers and/or storage.
Q3. When are the FTM 2024 DVDs and USB drives shipped?
A: We begin production right the day after its release and expect shipping from our US, UK and Australian facilities by the end of this month ‘May 2025.’
Q4. From where can I get the Family Tree Maker Connect mobile app?
A: Both the iOS and Android versions of Family Tree Maker Connect 2.0 are now available! If you want more information, you can check it out by using the Family Tree Maker Connect App.’ You can click here to find it on Google Play or click here to download it straight from the iOS app store itself.
Q5. Will there also be a revised Companion Guide for FTM 2024 and is there a printed one available too?
A: Absolutely, Yes! You can easily pre-order a printed Companion Guide which is completely revised for FTM 2024 but after you receive the download links that are required to continue in the FTM 2024 Update Center. Furthermore, if you like you could also buy a copy through the Gift Collection on www.familytreemaker.com website.
Q6. When can we anticipate getting the printed FTM 2024 Companion Guide?
A: We will ensure to press the week of the US, UK, and Australia release after which we too expect it to be shipped worldwide in the month of June 2025.
Q7. So, what is the reason that it took so long to release?
A: To begin with, you need to know we undertook a much more ambitious project in creating FTM 2024 than we had ever envisioned. When we were estimating building our new Connect workspace, which makes it simple to enlist your relatives to fact-check your tre,e and also to help out in your family history research. Nevertheless, we were way off in our estimations “by a country mile”. Our dedication to never ship a product until it is completely ready and all added up to a later release than we had actually anticipated.
FAMILY PACKS AND PLUGINS
Q9. Do I require a Family Pack license?
A: Only if a) there is more than one computer in your house, AND b) there is more than one FTM 2024 user in your household. So, for instance, if you are the sole FTM 2024 user in your household, you can have it on both your desktop machine and your laptop and don’t need a Family Pack license.
Q10. I have a ‘Family Pack’ license already for a previous edition of Family Tree Maker. Will I have to buy a new one now that FTM 2024 has been upgraded?
A: Yes, a Family Pack license is required only if you want to install and utilize the FTM 2024 software on every computer in your home.
Q11. Are Charting Companion and Family Book Creator updated yet to support the newly launched FTM 2024?
A: The most recent version of Family Book Creator 2019 is FTM 2024 which is definitely compatible. Now in case you are encountering a problem when running the plugin, then you should first open the ‘Help’ menu and click ‘Check for Updates’ in ‘FBC 2019’, after which you must follow the on-screen directions.
The latest version of Charting Companion 8 supports FTM 2024. In the event that you experience a problem using the plugin, please click here for an FAQ with further details.
GETTING READY FOR FTM 2024
Q12. Is there anything I should do in advance of installing FTM 2024?
A: If you’re using TreeVault, you’re doing fine. Otherwise, making complete backups of your trees before updating or upgrading to a new edition is a good best practice. Click here for more thorough instructions.
Q13. Does upgrading to FTM 2024 require that I have an earlier version installed?
A: No, FTM 2024 is a stand-alone program that can be installed without an earlier version of Family Tree Maker, regardless of whether you are upgrading from an earlier version or installing it for the first time.
Q14. Once I download and install FTM 2024, is it okay to uninstall my old version?
A: Yes, FTM 2024 is a separate program that does not use anything from the old edition. Uninstalling an old edition of Family Tree Maker will not change the tree files stored on your computer.
Q15. How can I bring my tree files into FTM 2024?
A: When you first launch FTM 2024, your tree list should appear in the Plan workspace if you’re upgrading from a Software MacKiev version (FTM 2019 or 2017) (you can also click Select Tree -> Tree Browser). If not, you can either open a backup by selecting File > Restore or Import an Existing Tree on the Plan workspace.
Q16. How do I install TreeVault in FTM 2024?
A: It is simple to set up TreeVault in FTM 2024 if you have previously used TreeVault with FTM 2019. Simply open your Source tree in FTM 2024 and it will be converted and automatically synced to your Antenna tree.
If you are a first-time user of TreeVault, click here for instructions on how to begin.
Q17. How do I learn to utilize the new functionality of FTM 2024?
A: FTM 2024’s Help menu now has a new PDF Companion Guide. We’ve put a special icon next to new features and upgrades in this version to help you spot them right away. You can also look through this support site using keywords or topics, and the home page shows the articles people use the most.
System Requirements Needed for Windows:
- Operating System: Windows 10 (x64) or higher, which includes Windows 11
- Hard Disk: 900 MB available disk space
- Memory: 2 GB RAM (4 GB is recommended)
- Display: 1024 x 768 resolutions
System Requirements Needed for Mac:
- Operating System: macOS Big Sur (11) or higher, including macOS Sequoia (15.0)
- Hard Disk: 950 MB available disk space
- Memory: 4GB RAM needed and 8 GB recommended
- Display: 1280 x 800 screen resolution
Q19. What system requirements do I need to have for Family Tree Maker Connect 2.0?
A: Family Tree Maker Connect 2.0 uses iOS 15 or higher and it is definitely compatible with Android 7.0 or later versions also.