In this article, you will learn how to Fix missing media and corrupt files. if you want to learn about FTB Files, then click this link. Here are the steps below to Fix missing media and corrupt files. Media files are also an important element of Family Tree Maker. As it will show you the picture of the index. Also, document about that index, Media files on FTM2017 can be .jpeg,. PNG, .pdf, etc.
When these files are missing or corrupt from the source destination or computer. These files won’t show up on the tree, and instead, they will create an icon of a magnifying icon on the media tab of FTM2017.
When you click on these files, we can see it says “file not found”. So, before moving your media files from one folder to another. We have to be very careful. We have to mention the new directory in the FTM2017 media tab in order to avoid this kind of problem.
Fix Missing Media And Corrupt Files in Family Tree Maker?
You can find the missing media tool and corrupt files of media under the Media tab. This is where you will find all the available media and related files of your tree.
Also, there is a folder created on your document by default as Family Tree Maker under this folder, you can file a folder of media with your tree names. So you can change and modify your media file from here, too.
In order to prevent this kind of problem, first of all, please do a full backup when your tree is in good shape.
In future, if any problem comes across, you can restore using this backup file.
Secondly, whenever you scan your computer for viruses using any anti-virus program, please be careful before you delete or move the files to quarantine the result of the scan because that file can be of your media too, so please be careful for it.
Read:- How to fix display error in Family Tree Maker?
The best way to keep your tree without any problems is a backup of your tree. You should back up your tree when your tree is in good shape. Please make sure when you do backup, you include media and citations as well.
If you need expert help, You can chat with our FTM Support Live Chat.
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