Last updated on February 1st, 2022 at 09:25 am
In Addition, You will learn about How to Convert a FTM File in Family Tree maker Old to New Version Program.
You may not be able to convert file after you upgrade your family tree maker to version 2019. It can also happen when you have moved the FTM File to different location as well.
Here is how you can fix this problem “Convert a FTM File”:-
Check if your external hard drive is still intact. If you have your FTM data on an external hard drive. Follow the instruction below to check the hard drive:-
- Press the windows key and R key together.
- You will get a “RUN” box.
- Type in the box “C:”.
- This will open C drive on the computer.
- You need to be sure if there was an external hard disc that had FTM data in it.
- If you do not see your external hard disc attached.
- Please remove it and plug it back in.
Find out if your family tree default location is still the folder you were using before.
To check the default location is select or not, you need to open Family Tree Maker software. Click on tools and select options. You will be able to see the family tree software location.
Check if your folders are not in read only mode.
How to check If your folder is not in read only mode to fix issue Unable to convert file?
Please click on documents folder.
You will see Family Tree Maker folder in document folders. Right click on it and select properties. Select the general tab and you will the box that says attributes.
This may fix your problem. Else, we would suggest you call either family tree maker support.
You can also call our Family Tree Maker Software helpline and get help.
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