In Addition, You will learn about How to Convert an FTM File in the Family Tree maker Old to New Version Program.
You may not be able to convert files after you upgrade your family tree maker to version 2019. It can also happen when you have moved the FTM File to a different location as well.
Here is how you can fix this problem “Convert a FTM File”:-
Check if your external hard drive is still intact. If you have your FTM data on an external hard drive. Follow the instructions below to check the hard drive:-
- Press the Windows key and R key together.
- You will get a “RUN” box.
- Type in the box “C:”.
- This will open the C drive on the computer.
- You need to be sure if there was an external hard disc that had FTM data in it.
- If you do not see your external hard disc attached.
- Please remove it and plug it back in.
Find out if your family tree default location is still the folder you were using before.
To check whether the default location is selected or not, you need to open Family Tree Maker software. Click on tools and select options. You will be able to see the family tree software location.
Check if your folders are not in read-only mode.
How to check If your folder is not in read-only mode to fix the issue? Unable to convert files?
Please click on the documents folder.
You will see the Family Tree Maker folder in the document folders. Right-click on it and select properties. Select the General tab, and you will the box that says attributes.
This may fix your problem. Else, we would suggest you call either family tree maker support.
You can also call our Family Tree Maker Software helpline and get help.
Note: We are premium support, and we charge for our services. We are not affiliated with Mackiev or Ancestry. Images or names are shown only to relate to the services that we provide on Family Tree Software.