It has been a few months since you could not sync your tree from Family Tree Maker 2019 to ancestry. MacKiev has released a free update, 24.2.2, for FTM 2019, which will fix the orange weather report and stability of Family Tree Maker 2019. The update will also resolve the sign-in issue with MacOS.
Free Update 24.2.2 for FTM 2019
Who should get this update?
This is an essential update for all Family Tree Maker 2019 users. If you update your FTM to version 24.2.2 (Build 560), you may be able to sync with ancestry. This update is not available for any other older version.
There are a few things that you should keep note of
You should make sure that you have FTM2019 installed. Take a complete backup of your tree before you update FTM2019. Please make sure to compact your tree and search for missing media.
Call our Customer Service team to get your software updated.
Our highly qualified team can help you download and install the software. Call us at our toll-free +1-888-257-3335 for instant help. You can also Live Chat with our representative or email us at support@familytreemakersupport.com.
How do I get the Free Update 24.2.2 for FTM 2019 updater software?
- You should check your emails, and you may get a link to download the updater to help you update the software. Please note that MacKiev will only send this email to registered email addresses.
- Open Family Tree Maker 2019: Click on the help tab and then click on check for updates and upgrades. You will get an option to download the software. Follow the on-screen instructions to download the updater.
- Please go to google.com and type family tree maker 2019 update center, click on the free update link, and then fill in your information to get the update.
How do you download and install the FTM2019 Version 24.2.2 (Build 560)?
Once you follow one of the above instructions, you will get a link to download the software, either for Windows or macOS. I will try to explain both operating systems.
How do you install FTM2019 Version 24.2.2 (Build 560) in Windows?
If you have received an email to download the updater, you can click the link and download the FTM2019Updater05.exe. Once downloaded, go to your download folder and double-left-click on FTM2019Updater05.exe. You will get a prompt from Windows asking if you like to install the app. Please check the reference image below.
Once you click on Yes, you will get another prompt. Please see the image below for reference.
As you can see, you have three choices here. You can learn how to back up by clicking the Learn How to Backup tab. If you know how to back up your tree, click Yes, Backups Mode. You know to back up your tree, but you still need to take it back up, then click Not Yet. Only your software will get installed once you click on yes backup mode.
Note – If you do not have Visual C++ in your windows, you may need to install it. Please see the image below.
Once you click on continue to install Visual C++, another window will appear where you can download Visual C++. As soon as you install it, you can update Family Tree Maker 2019 Version 24.2.2 (Build 560).
Click on Install to start the installation process to update Family Tree Maker 2019 Version 24.2.2 (Build 560).
Now click Finish to complete the update. You must reboot your computer to apply the changes to Family Tree Maker 2019 Version 24.2.2 (Build 560).
Once you restart the computer, you will get the green-orange weather report. Now, you can sync your tree to ancestry.
How do you install FTM2019 Version 24.2.2 (Build 560) in MacOS?
Go to your download folder, double-click on FTM2019Updater05.dmg, and open it.
Follow the online instructions and click on Continue to install the software.
The next screen will ask whether you are in backup mode. If you are in backup mode, click yes to install the software or backup your tree files.
Once you click Yes, Backups mode, you will get another window asking permission to install the software.
As soon as you click on agree, it will take you to another screen where it will ask for your password or touch ID. Your Family Tree Maker 2019 update to version 24.2.2 will be installed, and now you can sync your tree to ancestry.
FAQ: Family Tree Maker 2019 update – Version 24.2.2 (Build 560)
Answer – Just downloading the updater will not fix the issue. Please install the software.
Answer – Yes, please call us at +1-888-257-3335, and we will help you update to Family Tree Maker 2019 Version 24.2.2 (Build 560).
Answer:- No, it is free from MacKiev.
Answer:- No, this update is only for those who use Family Tree Maker 2019.